Apr 9, 2020|
JD’s Supply Chain Solution Supports Xiaomi 10-year Anniversary Sale
by Ling Cao and Rachel Liu
On April 9th, JD Logistics, an important partner of Xiaomi, provided a smart and integrated supply chain solution to ensure orders for Xiaomi’s 10-year anniversary sales promotion. In addition to JD’s couriers, JD’s autonomous delivery robot will also deliver Xiaomi products in Wuhan on the second day following the official end of the lockdown in the city.
JD Logistics’ integrated supply chain capability is highly relevant for Xiaomi’s product ecosystem. Based on 5G, big data and AI, both companies are integrating smart logistics with industrial supply chain. Since 2017, JD Logistics and Xiaomi have cooperated in warehousing, delivery, cargo transportation as well as distribution, covering Xiaomi’s product lines including cellphones, laptops, TVs, air conditioners, routers, sweeping robots and more.
JD Logistics also provides tailored solutions for Xiaomi’s product lines covering small, medium-sized items and bulky items. From October 2017, JD’s fully-automated logistics park in Shanghai has played a role in the standard supply chain operations (from inbound to outbound) for Xiaomi’s small items such as cellphones. In addition, JD’s Tianjin Asia No.1 logistics park and Dongguan Asia No.1 logistics park help Xiaomi handle bulky items and medium-sized items, respectively.
On February 13th, JD worked with Xiaomi to hold an online conference for the release of the new Xiaomi 10, the company’s leading 5G product, via JD Live, given that brands are unable to hold offline press conferences due to COVID-19. Sales of Xiaomi 10 quickly surpassed RMB 100 million following the official launch of the product on February 14th. JD also provided contactless delivery service for customers and saw a JD customer in Beijing become the first Xiaomi 10 user in China.
Mar 2, 2023|
Inside Look: Introducing JD.com’s Newest Self-Operating Warehouse in California
JD Logistics United States, JD.com’s North American logistics arm, recently announced the opening of its third self-operating warehouse and distribution center in California.
The new warehouse, together with the company’s No.1 and No.2 California warehouses, will create more than 300 local jobs while growing the JD.com’s footprint to over 1.3 million square feet of warehousing space throughout the state.
Joining the company’s best-in-class global logistics network, JD.com’s new warehouse provides omnichannel fulfillment services for both online and offline orders and is a testament to the company’s commitment to utilizing cutting-edge supply chain technology.
“Demand has shifted from the major e-commerce platforms to smaller independent operators, which has led to fragmented supply chains, adding further complexity and challenges to supply chain management, said Gordon Lu, General Manager of JD Logistics United States. “As more and more retailers are shifting from brick-and-mortar stores to e-commerce platforms, retailers continue to sell their products on multiple e-commerce platforms, which requires utilizing multiple warehouses to handle B2B and B2C orders, dramatically increasing their holding costs. This is a challenge JD Logistics is uniquely equipped to solve.”
In this new generation of fulfillment, JD Logistics is replicating elements of its world-class logistics operation in China and bringing those capabilities to address supply chain challenges in North America, Lu explained. This includes providing greater flexibility, inventory optimization, and storage cost reduction to retailers.
One of JD Logistics’ warehouses in California utilizes a container transport unit (CTU) robot system.
Goods are delivered to the warehouse by trucks, where they’re offloaded onto a network of automated conveyors and swiftly scanned, sorted, and stored by fast-moving, self-operating robots. This system allows warehouse employees to wait in designated working stations while the CTUs pick up and drop off goods. Image scanners check the packages in microseconds, while JD’s smart logistics system calculates where the packages should be dropped off. The packages are then grouped by region into larger bins, which are picked up by forklifts and brought to the corresponding trucks for delivery to their final destination.
JD.com’s CTU system helped increase the number of storage units from 10,000 to 35,000 by making full use of the height of the warehouse and improved operating efficiency by 300%.
In addition to warehousing, JD Logistics United States is among the few third-party logistics companies to provide transfer, last-mile delivery, aftersales and maintenance, cross-border transportation, and other services in one stop. JD Logistics’ industry-leading logistics automation capabilities also extend the order cut-off time from the industry average of 2:00 PM to 3:00 PM, giving merchants who work with JD Logistics an extra hour each day to have their same-day orders processed for delivery.
In addition to its three California warehouses, JD Logistics United States also operates two warehouses in New Jersey and one in Georgia, enabling the company to deploy inventory across the country and ensure products are placed closer to end-consumers, further shortening delivery time.
“Two-to-three-day delivery currently covers 90% of our regions, and we’re aiming to ensure two-day delivery across the entire country in the future,” said Lu. “This will eliminate barriers in the supply chain and enable us to elevate the already best-in-class logistics services we provide to our customers.”
JD Logistics operates over 1,500 warehouses in China, and its international business operates approximately 90 bonded warehouses, international direct mail warehouses, and overseas warehouses globally, covering an aggregate gross floor area of approximately 900,000 square meters with an over 70 percent increase year-over-year.
Feb 8, 2023|
JD Logistics Helps Malaysian Baby and Maternal Brand Improve Fulfillment Efficiency
by Tong Shen
JD Logistics has helped Anakku, a Malaysian baby and maternal brand, improve fulfillment efficiency by 30 percent with all orders fulfilled in 24 hours. The partnership started in August 2022, and JD Logistics has since provided warehousing and fulfillment services to over 1,000 Anakku stores throughout Malaysia.
JD Logistics currently runs self-operated and collaborative warehouses in Malaysia, offering services including B2B and B2C logistics, omni-channel fulfillment, goods return logistics, transportation and more.
Before cooperating with JD Logistics, Anakku faced challenges such as low warehousing accuracy, delivery inefficiency and unstable delivery time, etc. JD Logistics helped the brand develop a customized end-to-end supply chain solution that is based on in-depth research of Anakku’s overall goods volume, vehicles, personnel and other details. JD Logistics also helps manage 10+ transportation companies to monitor their delivery time, optimize the working efficiency and cut Anakku management costs. As a result, Anakku’s omni-channel orders in and around Kuala Lumpur can be delivered the next day, and the time used is less than 50 percent of the local average.
Ng Meng Guan, Chief Commercial Officer of Anakku, said, “We look forward to cooperating with JD Logistics deeper in supply chain collaborations beyond logistics services, and also developing in the Chinese market by leveraging their domestic supply chain capabilities. ”
Currently, JD Logistics’ international business operates approximately 90 bonded warehouses, international direct mail warehouses and overseas warehouses, covering an aggregate GFA of approximately 900,000 square meters with an over 70 percent increase year-over-year.
JD Shares Insights on Coping with the COVID-19 during a Webinar
