Jan 29, 2021|
JD to Rid Ski Enthusiasts of Equipment Woes with New Solution
by Ella Kidron
Life is about to get much easier for ski aficionados. Thanks to a new solution JD Mini Storage (京小仓), the individual storage service provided by JD Logistics (JDL), skiers no longer need to lug their equipment from home to the slopes and back again. With the storage solution, bulky, heavy skiing and snowboarding equipment can be stored or shipped between seasons.
The initial partnership includes seven ski resorts across China under the Jiangshan Lihong (江山力宏) group of resorts. The resort in Chongli, Zhangjiakou, Hebei province (a 4 hour drive from Beijing), the site for 2022 Winter Olympics, sees 70% of customers from the Beijing-Tianjin-Hebei area (京津冀) and 30% from even further out of town. According to a representative from the resort, JD’s service will complement and enhance their existing storage service. “JD’s service can bring convenience. Other logistics companies only provide delivery, but JD can provide delivery and storage service, the service area is larger and customer stickiness is better.” With the service consumers can simply make a booking via the JD Express mini program on WeChat or the JD Mini Storage (京小仓) official WeChat account.
A skier waves to a JD logistics courier on the slopes
Skiers welcome the convenience that the new service can bring to them. “I love skiing and have since I was young, but all of the equipment can really be a pain,” said Mr. Zhou, 32. “Ordinarily I would’ve opted for public transportation out to the resort, but since we need to worry about lugging equipment, there’s no choice but to rent a car.” Zhou looks forward to being able to try JD’s service. “I’m game for a service like this that takes the hassle out of transporting all of our skis, boots and more,” he said. Zhou is a regular JD customer, and seeing the JD logo on the service gives him peace of mind.
In the future, JD will look to other ways to enhance the skiing experience. For example, the development of a bracelet that can provide warnings related to the conditions of different ski slopes. As many ski injuries occur due to a lack of familiarity with the slopes, or from choosing slopes that don’t correspond properly with a skiers skill set, providing technology-driven recommendations to consumers will go a long way in promoting more safety and enjoyment when skiing. “Anything that will make the slopes safer and ensure people have a good time is a good idea,” said Zhou.
Apr 25, 2024|
JD Logistics and MINISO Announce Expanded Partnership to Enhance Logistics Efficiency
JD Logistics (also known as JINGDONG Logistics), a leading global logistics provider, recently announced the expansion of its partnership with MINISO, the renowned household and consumer goods retailer. This collaboration, which began in 2022 with operations in Australia, now extends to MINISO’s network in Malaysia.
JD Logistics’ robust global supply chain infrastructure includes nearly 90 bonded, direct mail, and overseas warehouses across key markets such as the United States, Germany, the Netherlands, France, the United Kingdom, Australia, the Middle East, and Southeast Asia. Committed to replicating its proven supply chain management expertise from China in international markets, JD Logistics provides extensive support to a broad spectrum of clients, including international enterprises and Chinese brands expanding overseas.
MINISO’s diverse product range and rapid restocking requirements, combined with its strategic store locations in bustling commercial areas, present unique logistical challenges. These include critical delivery lead times and the need for off-hours operations to ensure uninterrupted customer experiences. JD Logistics has effectively met these demands through reliable and adaptable warehousing and fulfillment service solutions.
Notably, the trust built with MINISO has led some store managers to entrust their store keys to JD Logistics’ drivers to facilitate smooth and timely deliveries. Among them is JD Logistics driver Nick Yang, responsible for delivering goods to all MINISO stores in Sydney. Yang’s daily schedule involves commuting between JD Logistics’ warehouse and approximately 10 MINISO outlets throughout the city.
Over the next three years, JD Logistics will continue to develop its comprehensive global supply chain logistics network, which integrates overseas warehouses, international transshipment hubs, local distribution networks, and transnational transportation networks.
This partnership is not only a testament to JD Logistics’ proven expertise and global operational capabilities but also underscores the commitment of both companies to foster innovation in supply chain management for retail operations worldwide.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
Photo Gallery: This Week at JD (January 23 – January 29)
