JD’s Asia No.1 Boosts Economic Development of Rural Area

by Yuchuan Wang

Located in the southeast of Shenyang, Maizitun (literally means Village of Wheat) is a fast-growing logistics hub. Thousands of fully-loaded trucks drive in and out of this village every day. It’s hard to imagine that 10 years ago, Maizitun was a small village relying heavily on farming.

After JD.com launched one of its “Asia No.1” logistics parks in 2010, a project aiming to build the largest scale and most advanced network of e-commerce logistics centers in Asia, more and more logistics companies have established their businesses in Maizitun. The area has become the logistics hub for the southern Shenyang area.

Rongjun Chen, a local villager working as a picker at this warehouse has observed the transformation since he joined the company in 2015. “JD has changed many people’s lives here, allowing farmers to transform into blue, and even white collar workers.”

Born in 1993, Chen oversees more than 60 picking AGVs (automated ground vehicles) at JD for a warehousing area of 5,000 square meters, stocking nearly 10,000 different kinds of beauty products. The AGVs can recognize QR codes on the floor for route planning, which enables pickers to pick about 250 orders per hour each – three times the efficiency of a traditional picking approach.

“I used to walk miles a day to pick goods from the shelves,” said Chen. “With AGVs, I just need to be with the work station. And I’m no longer the champion in among my WeChat group friends feeding for stepping.”

In addition to operating the robots, Chen is learning how to maintain and fix them. “Technology is developing day by day. I need to learn in advance so that I can keep up with the pace of change.”

Like Chen, hundreds of Maizitun villagers are working in this park, from forklift operators to truck drivers and from sorters to couriers. Several real estate companies are building commercial and residential compounds in the village, and more and more local people’s lives have been changed by enterprises launched here one after another.

JD is operating 28 Asia No.1 logistics parks in China. The project provided numerous jobs, linking rural areas with fast delivery of global products and boosting the economy in vast rural areas.

“When you can find a stable job and stay with your family instead of going far away, you feel happy,” said Chen. Among JD’s frontline employees, over 200,000 are from rural areas, and 80,000 staff are able to work in their hometowns.

 

(yuchuan.wang@jd.com)

Posted in ESG

Top AI Scholar Heads JD Explore Academy  

by Kelly Dawson

Renowned AI scholar Dacheng Tao has been appointed the director of JD Explore Academy, where he will lead the team to explore innovative artificial intelligence applications that might drive JD.com’s business in the future.

“JD is very ambitious in developing advanced technologies for transforming the digital industry,” Tao said
 Dacheng Tao is an internationally recognized scholar in the field of AI and information sciences

“JD is very ambitious in developing advanced technologies for transforming the digital industry,” Tao said. “I’m excited to join the team, and hope to carry out its mission to explore new fundamental technologies.”

As an internationally recognized scholar in the field of AI and information sciences with a focus on machine learning, deep learning, computer vision, and image processing among other topics, Tao is well positioned to tackle the challenge. He has published more than 500 papers in top international conferences and journals, winning “best conference paper” and “test of time” awards multiple times. Moreover, his papers have been cited nearly 60,000 times as a demonstration of how essential his research is to the field of AI.

This year he was selected as an American Institute of Medical and Biological Engineering (AIMBE) Fellow, a distinction given to those who “help revolutionize medicine and related fields to enhance and extend the lives of people all over the world,” according to the organization. In 2019 Tao was named a Fellow of the Association for Computing Machinery (ACM), comprising an elite group that have made significant contributions in the field. He was also listed in the Australian Lifetime Achievers Leaderboard in Engineering and Computer Science last year.

In 2018, he received one of the highest technical achievements in the field of data science, the IEEE ICDM Research Contribution Award, on top of having won the Australian Eureka Award twice, in both 2015 and 2020. In 2015 he also won the Vice Chancellor’s Medal of the University of Technology Sydney. He is also a foreign member of the Academia Europaea, a Fellow of the Royal Academy of New South Wales, and a Fellow of the Australian Academy of Science.

Recently he won the IEEE 2021 Computer Society Edward J. McCluskey Technical Achievement Award, which honors people who have made outstanding innovative contributions in the field of computer information science and engineering over the past decade. Tao, who won “for exceptional contributions to representation learning and its applications,” is the only Chinese scientist to have won the award in 2021.

JD Explore Academy was established earlier this year, and will focus on six major digital and intelligent technology sectors, including AI, data science, decentralized computing, quantum computing, engineering and management, and ethics and science. The academy will attempt to realize disruptive technologies from the basic theoretical level in order to better serve the development of the real economy, and will recruit top talent from all over the world in order to achieve this goal. Tao joins JD Explore Academy as part of that effort.

 

(kellydawson@jd.com)

JD Couriers Bring Parcels to Remote Village in Chongqing

by Hui Zhang

“I really did not expect that we can receive parcels at home, and the delivery speed is impressive,” said Hong Zhou, a villager living in Xiazhuang village of Wushan county, which is 437 kilometers away from central Chongqing. Previously, delivery parcels would only be sent to a service station at the local township, and villagers would have to travel two hours’ roundtrip to retrieve their parcels.

Hong Zhou Received Parcel from JD Courier

Hong Zhou Received Parcel from JD Courier

She received a set of skincare products two days after placing the order on JD. She would never imagine being able to receive the parcels directly from the hands of a courier as the village she lived is isolated by cliffs. The delivery to Zhou, which took the courier three hours from the distribution station, made JD Logistics the first among other delivery companies to realize last mile delivery to customers in Xiazhuang village on Mar. 8. Xiazhuang is among several remote villages in which JD is now doing last mile delivery as of the end of February.

Xiazhuang is among several remote villages in which JD is now doing last mile delivery as of the end of February.

JD Courier Delivering Parcel

Xiahzuang village is not a single case. JD Logistics (JDL) is proactively penetrating China’s rural market with its business and infrastructure development, connecting rural areas with e-commerce and logistics services. The company has built out logistics infrastructure for lower-tier townships and villages, invested in intelligent equipment, and built out service stations in more than 700 remote villages and townships across China to improve logistics efficiency and drive employment in local areas.

 

(zhanghui36@jd.com)

Wang Feng’s Livestream On JD Attracts 1.1m Views

by Martin Li

Chinese rockstar Wang Feng’s latest livestream on JD drew nearly 1.1 million views.

The livestream on Mar. 3 lasted over four hours and achieved record sales among the livestreams launched by JD Worldwide, the inbound e-commerce platform of JD.

Chinese rockstar Wang Feng’s latest livestream on JD drew nearly 1.1 million views.

Wang, a popular singer and husband of Zhang Ziyi, a movie star in China, introduced 36 popular products, covering cosmetics, health products, electronics and fashion. Among the brands were Shiseido, Estée Lauder, Sony, Nintendo, Swisse and more.

Brands provided subsidies and gifts to consumers joining the livestream.

“E-commerce livestream works not only as a sales channel, but also an efficient marketing tool for brands. Furthermore, Customers can access professional tips on choosing quality products they really need,” said Frank Yu, general manager of marketing and operations at JD Worldwide

Wang made his livestream debut on JD in July last year, attracting over 9.15 million views and generating over RMB 200 million yuan (US$ 28.6 million) in sales.

Wang was involved in selection of each product and related marketing. He also had strong knowledge of the products he sold, their functions, specifications, and brand histories.

JD has been seeking to find a sustainable model that provides the best products to consumers and creates an entertaining shopping experience, while satisfying the needs of partner brands and livestreamers.

 

(bjlihao3@jd.com)

 

 

Bowen Zhou: JD Zeros in on Next-Generation Infrastructure for Supply Chain

by Vivian Yang

In response to an interview on JD Technology’s official WeChat account regarding the integration of digital and real economies highlighted in China’s government work report, Bowen Zhou, Chairman of JD Technology Committee and president of JD AI Research Institute said that “in the next decade, JD is committed to creating next-generation supply chain infrastructure which is digitalized, intelligent and open to all.”

“[These infrastructures aim] to enable all kinds of enterprises to be connected and to support them to optimize the processes of production, circulation, services and more, eventually improving the cost-effectiveness for the real economy and the whole society,” he added.

Bowen Zhou spoke at the World Economic Forum 2020

The Government Work Report, delivered by Premier Li Keqiang on Mar. 5 at China’s National People’s Congress, pointed out that China will continue to vigorously promote innovation in science and technology and accelerate industrial transformation and upgrading. And relying on innovation and its integration into real economies, the country aims to cultivate greater economic growth momentum.

“JD’s explorations in the five key next-generation technologies: AI, IoT, blockchain, automated systems and cloud,. We have seen deep integrations into enterprises in all kinds of industries, boosting their innovation and quality growth,” Zhou said.

On supporting China’s science and technology strategies, Zhou mentioned that JD has been chosen to build an AI-powered innovative and open platform for an intelligent supply chain as part of a government-led plan.

In Zhou’s perspective, trust remains at the core of high-speed technological development and innovation. He hosted a discussion on the topic of “Trustworthy AI” during the World Economic Forum in 2020 in Davos to underline the core value and role of AI and other technologies at large for the real economy, society and the world.

JD’s Technology Committee is steering the technological capacities and assets across the conglomerate’s businesses, including retail, logistics, technology, healthcare and more, which have been deployed in real-world scenarios such as intelligent omnichannel retail, internet-based medical services, smart logistics, AI-driven fintech and AI and big data-powered intelligent cities.

 

(vivian.yang@jd.com)

“Your World Shines”: JD Worldwide and ELLE Encourage Women to Find Their Shining Moments

by Rachel Liu

JD Worldwide and international lifestyle magazine ELLE jointly launched the “Your World Shines” photography exhibition on Mar. 8, International Women’s Day, to encourage women to stay true to their dreams and find their own way to shine.

The photography exhibition shows the profile photos of 38 women who are successful in their own areas, and encourages women to explore themselves and shine in their own way. The women who joined the exhibition include female KOLs in different areas, such as traveling, exercising, food, fashion and more. Actress Yitong Li, who initiated the exhibition, said: “I believe when women choose to do what they are passionate about, their world will shine.” The exhibition is part of JD Worldwide’s “Shining Season” campaign, from Mar. 8 to Mar. 15.

The exhibition is part of JD Worldwide’s “Shining Season” campaign, from Mar. 8 to Mar. 15.

“Our idea behind this exhibition is that we think when women have their own passion, they will shine from the inside out and bring that energy to people around them,” said Frank Yu, general manager of JD Worldwide. “We want to take this opportunity to show our appreciation to these powerful women who have found their passion, and encourage more women to follow.”

The campaign successfully gained resonance among female audiences. “Everyone has their shining spots. Find your shining spot and grow it. It is never too late.” said one comment on a social media platform.

 

(liuchang61@jd.com)

Rise of Chinese Women as Economic Force 

by Kelly Dawson

On the occasion of International Women’s Day, JD’s Big Data Research Institute has released a consumption report on Chinese female consumers, revealing trends and changes that also reflect the evolution of women’s status in China. Among JD’s findings are that the growth of female shoppers on the platform is quickly outpacing that of their male counterparts, spending not only on “family consumption,” an area where they remain a dominant force, but also on themselves, increasingly focusing on their own needs and tastes.

“In addition to their vast contributions to the workplace, family and society, women are also the powerhouse of Chinese consumer spending,” said Meha Verghese, growth and innovation lead for MediaCom, a leading media agency in China with a focus on consumer insights. “Seventy-five percent of all purchase decisions in China are made by women, and the ‘she-conomy’ (她经济) is driving the growth of diverse categories from cosmetics, baby products and luxury goods to alcohol, cars and mobile gaming.”

Chinese women are currently responsible for ¾ of household purchasing decisions, but the proportion between how much women spend on household and family consumption vs. spending on their own interests is declining year by year, with the two pulling level at 50% and an expectation that personal spending will continue to grow, according to JD’s report.

“The modern Chinese woman is an economic powerhouse with more financial and social independence, social stability and higher disposable income, meaning women now spend more on themselves,” said a recent report from market analysis agency Alarice. Among the world’s self-made female billionaires, Chinese women account for 57% of the total. In fact, even everyday Chinese women have amassed increasingly formidable economic power, as more and more women achieve financial independence and demonstrate unprecedented spending savvy.

As women’s status changes, so do their needs, said Verghese. “Chinese women’s values, their ambitions and passions, and their consumption habits are changing and diversifying,” Verghese said.

Chinese women with higher education and greater participation in the workforce are naturally more likely to experience financial autonomy. Today in China, 56% of the female population enrolls in tertiary education, while only 46% of men do. If this trend continues, female spenders will grow to represent an even greater power in the Chinese market.

Reflecting this dedication to learning is a higher rate of book purchases among female shoppers on JD as compared to male shoppers, with women buying 8.1 books a year on average. Popular book topics include self-improvement and finance management, with a focus on the pursuit of financial independence.

Women are also increasingly health-conscious, a trend that has accelerated during the pandemic as many have prioritized self-care. While traditionally female-centric categories like makeup have grown, so have the categories of sports and fitness—particularly in lower-tier cities, according to JD’s data.

Women in lower-tier Chinese cities are indeed gaining share in the market, with female shoppers in these cities becoming the single largest source of increase in Internet retail, according to JD’s report.  While female shoppers tend to spend the most in Tier 1 Chinese cities, the report found that the lower the tier of the city, the higher the rate of growth among female shoppers as compared to male shoppers.

Female shoppers in these lower-tier cities were most likely to list “zero-tolerance for quality issues” as a determining factor in how they shop online. Considering that customers in lower-tier cities have been slower to adapt to ecommerce due to lingering skepticism, JD’s commitment to 100% authenticity has been particularly attractive for female consumers with increasing health-consciousness and a desire to make savvy purchases.

Additionally, female shoppers are becoming a driving force in the growth of the pet economy. They are increasingly likely to purchase smart pet products including automatic water dispensing machines and self-cleaning litter boxes, with sales growing by 6 times YOY.

Distribution of female shoppers across age groups is becoming more balanced, with more teens and elderly women shopping online. Additionally, Chinese women are resourceful shoppers, according to the Alarice report. They use extensive channels to research and more deeply understand merchandise before spending, and are quick to explore shopping innovations including group buying, livestreaming and more.

“Powerful women are pursuing our best selves,” said Jacqueline Chan, Alarice projector director, of what’s driving the rise of the Chinese female consumer. “We insist on self-improvement, from our appearance and fitness to upgrading our professional skills and cultivating our talents, to make the best of ourselves inside and out. We’re willing to pay to enhance our quality of life.”

 

(kellydawson@jd.com)

NPC Delegate Highlights Digital Governance System Supported by JD on CCTV

by Ling Cao

As China’s National People’s Congress currently convenes for the annual session in Beijing, an NPC delegate spoke to national TV network CCTV on Mar. 7 about the country’s first governance command center created in his city of Nantong in cooperation with JD.com.

“It is like the city’s brain that manages the entire city, using only one network to help with governance, and one app to manage services,” said Yi Ling, who is also executive vice chief of the Organization Department of Nantong Municipal Committee of Jiangsu province. “This has made the whole social governance system intelligent, and has helped to connect information across different departments. Right now, the center can smoothly manage an average of 10,000 queries from local residents.”

Since Mar. 5, NPC delegates have focused on topics regarding people’s livelihood, including digital cities, food safety and more.

Yi Ling

The center is based on JD Technology’s intelligent city operating system, which can realize digital city management, enabling precise transportation forecasting, intelligent monitoring for hazardous chemicals, environmental conditions monitoring and more, in addition to providing visual reports to manage the city.

For example, the center can achieve an intelligent supervision system for hazardous chemicals. There are over 2,000 enterprises in Nantong related to hazardous chemicals. Challenges such as asymmetric information, unintegrated systems and imperfect mechanisms make comprehensive monitoring difficult. The command center integrates the relevant information from local departments and chemical manufacturers to provide optimal monitoring abilities.

Dr. Yu Zheng, vice president of JD Technology said, “Based on our city operating system, we hope Nantong will accelerate the upgrade of its intelligence, industrial digitization and provision of convenient life services. And by integrating all the applications into the system, it will enable a virtuous circle among government-level management, industrial development and improvement of livelihoods.”

 

(ling.cao@jd.com)