Ochama Launches “Ochama 1h Delivery”, Strengthening Commitment to Timeliness

Posted on by April Chai

Ochama, an innovative omni-channel retailer, recently announced the launch of “ochama 1h delivery,” underscoring the company’s dedication to providing swift and reliable shopping experiences that meet the evolving needs of its customers.

About “ochama 1h delivery”

The new service provides free one-hour delivery for selected products across most of Amsterdam, setting it apart as the only complimentary service of its kind in the Netherlands. This offering includes a diverse range of product categories such as fresh and frozen foods, beverages, beers, personal care items, and more. Customers placing orders between 9 AM and 11 PM local time will receive their packages within one hour. For orders made after 11 PM, delivery will be conveniently scheduled before 10 AM the following day.

How “ochama 1h delivery” works

The cornerstone of our rapid delivery capability is the Forward Distribution Center (FDC) strategically located in Amsterdam. Positioned closer to our customers, the FDC supports storage, sorting, and immediate order fulfillment, effectively serving consumers within a 3 km radius.

Specifically, when an order is placed, it is immediately relayed to the Amsterdam FDC. There, ochama’s dedicated team swiftly picks and packs the items. The package is then delivered directly to the customer’s doorstep by ochama’s in-house delivery couriers, ensuring a seamless and efficient delivery process.

Ochama’s convenient delivery and pickup options

To further meet the diverse pick-up needs of consumers, ochama has recently introduced over 1,000 pick-up lockers across the Netherlands and Belgium. This innovative, automated pickup option enhances the convenience of ochama’s existing pick-up services.

Ochama provides customers with efficient and convenient delivery and pickup options. Currently, ochama offers home delivery services in 24 countries and operates over 800 pickup points across the Netherlands, Germany, Belgium, and France. Additionally, ochama introduced same-day pick-up services in select regions in the Netherlands.

During the recent “618 Grand Promotion,” an annual sales event featuring significant discounts on a wide range of products, ochama reported a 245% year-on-year increase in electronics sales, highlighting the growing trust and preference among its customer base.

Looking ahead, ochama is dedicated to its mission of providing superior quality, affordability, and convenience, ensuring an enhanced shopping experience for all its customers.

 

About ochama

Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of both top-rated and budget-friendly products at the best prices. A subsidiary of JD.com, China’s largest retailer by revenue, ochama leverages advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers’ needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.

Follow ochama:

  • TikTok: @ochama.official
  • Instagram: @ochama.official
  • Facebook: @ochama
  • X: @ochama_official
  • YouTube: @ochamaofficial
  • LinkedIn: @ochama

Contact ochama: support@ochama.com

 

(chaizhenzhen1@jd.com)

UEFA Euro 2024 and JD618 Grand Promotion: A Celebration of Football and International Flavors

Posted on by Vivian Yang

As UEFA Euro 2024 kicks off, it coincides with the peak of the JD618 Grand Promotion on June 15th. To mark the occasion, nine diplomats and trade, commerce, and sports representatives from Austria, Belgium, Poland, Serbia, Slovakia, Spain, the Czech Republic, and the U.K. have come together for a special JD video to celebrate and showcase their countries’ specialties to Chinese football fans.

European Delights for Football Fans

Nothing complements a football match like European wines and beers. Richard Baker, head of China at Scottish Development International (SDI), invites Chinese fans to enjoy the games with authentic Scotch whiskies or refreshing Scottish craft gin —perfect for the high-stakes moments of the matches.

Martina Mihalova, Economic & Trade Counselor at the Slovak Embassy in Beijing, recommends Slovakia’s celebrated noble wine and MATYSAK 100% grape juice, noting their sweet notes pair excellently with spicy Chinese dishes such as Sichuan cuisine. Similarly, Veronika Břízová, Political Diplomat from the Embassy of the Czech Republic in Beijing, and Kiran Patel, Senior Director of the China-Britain Business Council (CBBC), endorse their countries’ esteemed beers and premium food products.

For those enjoying late-night games, Didier Denayer, Economic and Commercial Counselor for the Walloon Region of the Belgian Embassy to China, suggests indulging in Belgium’s renowned chocolates and fries. From Spain, David Picazo, President of the Spanish Chamber of Commerce in Beijing, recommends a selection of hams, cheeses, and seafood as perfect accompaniments for cheering on the Spanish team. Marcin Motyka, Business Development Manager of the Polish Investment & Trade Agency, highlights snacks like crunchy pretzels, tasty pierogi, and gingerbread for an authentic Polish experience.

Dr. Michael Berger, Commercial Counselor at the Austrian Embassy to China, suggests keeping energy levels high with Austria’s Red Bull and high-calcium milk during late-night matches. Marko Zorić, a former professional football player from Serbia who used to play in the Chinese Super League, encourages Chinese fans to enjoy Serbian coffee, fruit juices, jams, and more while supporting his home team.

JD.com: Bridging Cultures and Markets

More than 60 countries have opened nearly 140 country-themed online flagship stores on JD.com, known as “JD National Pavilions.” This initiative, supported by the respective embassies and authoritative organizations in China, offers an efficient way to introduce Chinese consumers to premium international goods.

Further enhancing its sourcing capabilities, JD.com’s cross-border import platform, JD Worldwide, established its first self-operated overseas warehouse in Paris this past January. This move ensures a direct supply of the latest European fashion items to Chinese consumers.

For fans eager to experience the European Championship firsthand, JD Travel offers a selection of match tickets, game-watching tours, exclusive trips to Europe, and travel products. Lucky consumers can also win generous European tour prizes.

As UEFA Euro 2024 unfolds alongside the JD618 Grand Promotion, JD.com stands at the intersection of sports and global commerce, bringing the excitement of the championship and the allure of international flavors to Chinese consumers. This unique blend of events not only elevates the viewing experience but also fosters deeper cultural connections, showcasing the best each country has to offer. With its innovative platforms and dedicated services, JD.com continues to build bridges between nations, celebrating the spirit of global unity and shared passions.

 

(vivian.yang@jd.com)

JD.com’s 618 Grand Promotion 2024: Record-Breaking Transaction Volume and Orders with Over 500 Million Users Participating

Posted on by Yuchuan Wang

By 11:59 PM on June 18th, the 2024 JD 618 Grand Promotion set new record for both transaction volume and orders. Under the theme of “Affordability and Quality,” JD.com’s commitment to exceptional user experience and active participation from millions of brands and merchants have been well received by customers, with over 500 million users placed orders during the shopping festival.

Highlights of this year’s JD 618 Grand Promotion include:

83 brands achieved a cumulative transaction volume exceeding RMB 1 billion, and more than 150,000 small and medium-sized merchants saw a 50% increase in sales.

Orders placed on JD Live during livestream sales events increased by more than 200%. JD Cloud’s digital representative, powered by the ChatRhino large language model, was applied in over 5,000 brands’ livestreaming rooms, accumulating over 400,000 hours of livestreaming, 100 million visits, and more than 5 million interactions.

Users and orders in the “10-Billion-Yuan Discount” channel increased by over 150% year-on-year.

The “RMB 9.9-Yuan Order with Free Shopping Channel” offered more than 1 million items, with both user numbers and orders increasing by over 100 times compared to last year. Additionally, the channel introduced the RMB 2-yuan Free Shipping Day, with sales volume growing hundreds of times year-on- year.

JD’s initiative for promoting new products, known as JD Little Magic Cube (京东小魔方), saw user numbers grow by more than 70% and orders increase by 130% year-on-year.

On June 17th, JD.com and Hunan TV co-hosted a special gala for the shopping festival, which attracted over 39.7 billion interactions on JD.com during its airtime.

  • Transaction volume of nearly 8,000 fashion, beauty and sports brands increased by over 100% year-on-year, with number of new products in these categories increasing by 380% year-on-year.
  • Transaction volume of gold accessories for babies and pearl necklaces increased by over 100% year-on-year.
  • Transaction volume for Dior and Moncler increased by over 240% year-on-year, and Coach saw transaction volume increase by over 100% year-on-year.
  • New energy products saw strong growth, with transaction volume of EV charging stations increasing by more than 120% year-on-year.
  • Transaction volume of AI hardware products, represented by AI computers, AI mobile phones, AI keyboards and mouses, and AI learning devices, increased by 150% year-on-year.
  • More than 700 home appliance and home product brands saw their transaction volumes increase by over 100% year-on-year. The transaction volume of JD Mall and JD E-Space in 11 cities increased by over 70% year-on-year.
  • Transaction volume of bulky packaging goods sold through JD’s fast-moving consumer goods (FMCG) business, JD Super, increased by 100% year-on-year, with food and beverages, rice and flour, baby products, personal care products, pet goods being the most popular.
  • New products offered by JD Health increased by 438% year-on-year.
  • Over 400 brands on JD.com’s cross-border and import platform, JD Worldwide, saw transaction volume increase by more than 3 times year-on-year.
  • Infant formula, beauty and skin-care gift boxes, electronics including tablets, and brandy spirits were among the best-selling international products. Orders for products with origins from the U.S., Japan, Australia, France, and New Zealand ranked among the top five.
  • JD.com’s European omni-channel retail brand, ochama, witnessed sales volume of electronics increase by 245% year-on-year.
  • Mobile phones and home cleaning products were among the best-selling products in Hong Kong SAR and Macao SAR, with sales volume increasing by over 3 times year-on-year.
  • The fastest fulfilled order by JD NOW (京东秒送), JD’s on-demand retail business, was delivered within only 9 minutes. Order volume on JD NOW for electronics accessories increased by 177%, and sports and outdoor products by 166% year-on-year.
  • Transaction volume of trade-in orders for home appliance and furniture products increased by over 100% year-on-year in seven cities and provinces including Beijing, Hebei, Hubei, Xi’an, Shenzhen, Guangzhou, and Hainan.
  • JD Super’s “10-billion-yuan agricultural subsidy” drove transaction volume of quality agricultural products to increase by 3 times compared with same period last month.
  • JD Industry’s procurement business saw transaction volume for machine and industrial devices increase by 2.8 times year-on-year.
  • New users for JD Pay increased by 60% year-on-year.

As a leading retailer and supply chain technology and service provider, JD.com’s intelligent infrastructure played a crucial role in this year’s 618 Grand Promotion. JD Cloud’s digital capabilities helped lower comprehensive costs by 28%. The company’s extensive network of over 40 Asia No.1 intelligent logistics parks and hundreds of intelligent warehouses and sorting center ensured swift and reliable delivery services despite the surge in orders. Additionally, JD Property’s (also known as Jingdong Property) integration of rooftop photovoltaic systems across its industrial parks generated 3.73 million kWh of green electricity during the promotion period, supporting a more sustainable supply chain.

 

(press@jd.com)

JD.com Pioneers Next-Generation Retail with Native Spatial JD.Vision App Built for Apple Vision Pro Ahead of China Release

Posted on by Yuchuan Wang

On June 18, JD.com announced the launch of JD.Vision, a native Apple Vision Pro app that offers an immersive shopping experience leveraging spatial computing. Launched on the final day of JD’s 618 Grand Promotion—China’s largest mid-year shopping festival—JD.Vision exemplifies JD.com’s commitment to revolutionizing retail through advanced technology.

Ahead of Apple Vision Pro’s official release in China on June 28, JD.Vision is set to transform home shopping. The app now features a range of appliances, electronics, and furniture from top brands such as Samsung, Casarte, Harman Kardon, MORROR ART, and Honeywell, among others. Starting today, users can access JD.Vision by searching for “京东.Vision” in the App Store on their Apple Vision Pro devices.

Vision Pro has an infinite canvas where apps can scale beyond the boundaries of a traditional display, and introduces an intuitive and powerful three-dimensional user interface that users navigate with their eyes, hands, and voice. Featuring visionOS, the world’s first spatial operating system, Vision Pro lets users interact with digital content in a way that feels like it is physically present in their space.

Leveraging spatial computing technology, JD.Vision delivers an experience that closely mirrors in-store visits and transcends the limitations of traditional shopping. Consumers can virtually “place” products in their home, visualizing real dimensions, texture, and design compatibility with accuracy and ease. This immersive approach addresses common online shopping challenges by eliminating the need for frequent trips to brick and mortar retailers and reliance on 2D images and text descriptions. Instead, shoppers can enjoy a reliable and realistic experience where “what you see is what you get.”

With JD.Vision, users can interact with a virtual refrigerator to assess space for groceries, test a robot vacuum under furniture, or visualize how a coffee machine would look in their kitchen. The app enhances the shopping experience with realistic visual feedback, such as lighting effects on virtual objects, allowing for more informed purchasing decisions.

JD.com integrates its ChatRhino large language model into JD.Vision, introducing an AI-powered shopping assistant. This feature enables interactive communication with JD’s mascot “Joy,” who provides tailored product recommendations, enhancing customer engagement and personalization.

As JD.com continues to pioneer the fusion of technology and retail, future enhancements for JD.Vision include virtual interior decoration, iris recognition payments, virtual car driving, logistics tracking, and remote collaborative shopping. Through these innovations, JD.com is not only leading the charge in next-generation retail but also shaping a dynamic and personalized shopping future, ensuring consumers’ diverse needs are met with cutting-edge solutions.

 

(yuchuan.wang@jd.com)

JD Logistics Partners with World Wildlife Fund and One Planet Foundation to Launch the Mangrove Ecological Restoration Action Plan

Posted on by April Chai

On June 5th, World Environment Day, JD Logistics (also known as Jingdong Logistics), in partnership with the World Wildlife Fund (WWF), One Planet Foundation, and the Urban Planning and Construction Bureau of Guangdong-Macao In-Depth Cooperation Zone in Hengqin, launched the Mangrove Ecological Restoration Action Plan. This initiative aims to restore the mangrove ecosystem in the Hengqin National Wetland Park by planting approximately 20,000 square meters of mangroves within the next year. This effort underscores JD’s long-term commitment to fostering a sustainable and green supply chain.

In addition to this initiative, JD Logistics is committed to biodiversity protection. In May, JD Logistics, in collaboration with the China Express Association, One Planet Foundation, and WWF, launched the “Protecting Endangered Species and Rejecting the Delivery of Illegal Wildlife and Products Initiative.” This campaign will distribute 100 million delivery boxes with “Protecting Biodiversity” themed shipping labels to raise consumer awareness about the importance of protecting biodiversity.

In 2017, JD Logistics launched the “Green Stream Initiative”, a comprehensive plan aimed at reducing carbon emissions throughout supply chain, including packaging, warehousing, transportation and more. Since its inception, the initiative has attracted participation from over 300,000 enterprises and millions of consumers. Key highlights include:

  • Green Warehousing: Through innovations like rooftop distributed photovoltaic power systems, rainwater collection systems, “dark warehouses” powered by intelligent devices and automated systems, and smart consumables algorithm recommendations, the “Green Stream Initiative” has achieved significant green warehousing milestones. JD Logistics has established China’s first carbon-neutral logistics park and installed photovoltaic power systems, with a total installed capacity of 114.48 MW by the end of 2023.
  • Green Transportation: JD Logistics has deployed new energy vehicles across China and is actively applying battery swapping and hydrogen-powered vehicles. By the end of 2023, the company introduced 8,290 self-operated new energy vehicles for road transportation and expanded the use of hydrogen-fueled vehicles. The company aims to achieve 100% new energy logistics transportation by 2030.
  • Green Packaging: JD Logistics established the first e-commerce packaging laboratory in China and the first packaging standard for the e-commerce logistics industry. It promotes reusable, recyclable, and reduced packaging, including launching “Delivered with Original Package” program (DWOP) in collaboration with suppliers and brands. By the end of 2023, these initiatives had reduced carbon emissions by approximately 69,515 tons. In 2023 alone, one million reusable packages were put into use, and DWOP program has helped reduce secondary-packaging by 800 million times.

 

(chaizhenzhen1@jd.com; yuchuan.wang@jd.com)

JD.com and Saudi Electricity Company Announce Strategic Partnership to Enhance Logistics and Supply Chain Management

Posted on by Yuchuan Wang

JD.com (also known as Jingdong) announced a strategic partnership with Saudi Electricity Company (SEC), the largest producer, transmitter, and distributor of electrical energy in the Middle East and North Africa. This collaboration aims to transform the logistics and supply chain management across the region through in-depth cooperation in intelligent logistics and digital supply chain solutions.

Signed in Riyadh, the collaboration leverages advanced integrated supply chain services and extensive international logistics capabilities of JD Logistics, JD.com’s logistics arm. This includes the implementation of state-of-the-art automation technologies in dozens of SEC’s warehouses, all designed to meet the stringent demands while enhancing safety, environmental sustainability, and low-carbon standards. JD will assist SEC in digitally and intelligently upgrading its Warehouse Management System (WMS) and Warehouse Control System (WCS). Applying cutting-edge technologies such as AI and IoT, this upgrade will facilitate multi-device collaborative operations and ensure real-time, automated inventory management.

A JD Logistics’ self-operated warehouse in the Middle East

Managing over 10 million SKUs, JD.com maintains a industry-leading 29-day turnover rate. Leveraging its advanced digital supply chain solutions, JD will support SEC in strengthening centralized scheduling and management while enhancing collaboration and resource sharing across a national warehouse network. Utilizing JD’s intelligent supply chain control tower system, the initiative will also explore innovative solutions in logistics intelligent warehousing management systems and intelligent predictive replenishment. These efforts aim to comprehensively improve operational efficiency, enhance cost control, and optimize overall management standards.

Inside a JD Logistics automated warehouse

JD Logistics will also provide SEC and its affiliates with services including warehousing and distribution, based on its local warehouse network and fulfillment capabilities, for raw materials, semi-finished and finished products, documents, daily necessities, and more. Currently, JD.com operates over 120 bonded, international direct mail, and overseas warehouses globally.

Yan Cheng, Head of JD Logistics Technology Business, said, “Partnering with Saudi Electricity Company marks a milestone in setting new benchmarks in logistics and supply chain management. This partnership is a testament to our dedication to using our global logistics expertise to drive significant enhancements in efficiency and sustainability.”

Khalid AlGhamdi, Executive Vice President of Technical Services, said, “JD’s proven track record in delivering exceptional logistics solutions makes them an ideal partner for SEC as we continue to innovate and improve our supply chain operations. This strategic partnership is a key component of our vision to modernize our logistics frameworks and enhance service delivery across the region.”

 

(chaizhenzhen1@jd.com; yuchuan.wang@jd.com)

JD.com Partners with Inditex to Launch Massimo Dutti Flagship Store

Posted on by Yuchuan Wang

New Partnership Brings Exclusive High Fashion Collection to JD.com Ahead of 618 Grand Promotion

JD.com, a global leader in e-commerce and China’s largest retailer, today announced a strategic partnership with Inditex, one of the world’s largest fashion retailer. This partnership will introduce a flagship store for Inditex’s fashion brand, Massimo Dutti, on JD.com’s marketplace on June 3rd, as part of the Inditex’s broader efforts to cater to the needs of China’s vast digital consumer base.

The Massimo Dutti flagship store will offer nearly 1,000 products, including men’s and women’s wear, accessories, and exclusive items specifically for JD customers. These exclusive products will be featured prominently during JD’s upcoming 618 Grand Promotion, China’s largest mid-year shopping festival. JD shoppers will enjoy a variety of Member benefits and premium service.

As the world’s largest e-commerce market, China continues to attract global fashion retailers. With nearly 600 million users, including 36 million JD PLUS paid members who spend on average ten times more annually than regular customers, JD’s platform is uniquely suited to reach Inditex’s target audience for Massimo Dutti.

“JD.com has long been the gateway for international brands to connect with Chinese consumers,” said Xiangying Kong, Vice President of JD.com and Head of JD Fashion. “Our partnership with Inditex highlights our commitment to bringing premium quality products to our customers. We look forward to exploring new ways to engage and interact with our users.”

Eugenio Bregolat Lukashov, President of Inditex Greater China, said: “China is a strategic market for Inditex. The arrival of Massimo Dutti at JD.com represents a notable manifestation to keep deepening the digital transformation of the Group in the Chinese market. As a leading e-commerce platform in China, JD.com is a solid partner for us to continue to build an integrated experience for our customers “, Mr. Bregolat claimed.

Massimo Dutti’s parent group, Inditex, now operates over 5,690 stores worldwide under seven renowned brands, including Zara, Massimo Dutti, Oysho and Zara Home etc. This partnership underscores JD.com’s role as a premier platform for international brands seeking to meet the growing demand for high-end goods among Chinese consumers. With this collaboration, JD.com continues to expand its portfolio of fashion offerings, providing its customers with unparalleled access to global fashion brands.

 

(press@jd.com)

Record Growth on JD.com’s 2024 618 Grand Promotion: 10,000+ Brands See Transaction Volume Increase by Over 500% in First Four Hours

Posted on by Vivian Yang

JD.com officially kicked off its annual 618 Grand Promotion, marking the company’s anniversary and China’s largest mid-year shopping festival, at 8:00 PM on May 31. Brands including Apple, Midea, Haier, Xiaomi, China Gold, Huawei, Little Swan, Gree, Hisense, TCL, and others quickly saw transaction volumes surpass RMB 100 million. By midnight, over 10,000 brands experienced a more than fivefold increase in transaction volume. Additionally, the number of new merchants with transaction volumes exceeding RMB 1 million grew by 45 times compared to the previous month.

In the first hour between 20:00 and 24:00 alone, orders in the “10-Billion-Yuan Discount” channel increased by 50% year-on-year The “9.9-Yuan Items with Free Shipping” channel attracted over 100 times more shoppers, with more than 75% of these consumers coming from third-tier or lower-tier cities.

During the first four hours, the number of viewers for JD’s livestreaming increased by 460% year-on-year, and orders from livestreaming sessions hosted by JD’s professional procurement and sales teams surged by 300% compared to Single’s Day in 2023. JD’s technological infrastructure, particularly the “Digital Representative” solution powered by JD Cloud’s ChatRhino, was utilized in over 5,000 brand livestreaming rooms.

JD.com’s nationwide intelligent logistics centers secures fast delivery for consumers. By midnight, the majority of the orders had been processed and shipped by JD’s automated warehouses. Consumers in multiple cities began receiving their orders within ten minutes, while consumers in hundreds of cities will receive their products on the morning of June 1.

Key Data Highlights from 8:00 PM to Midnight on May 31, 2024: 

  • AI Hardware Products: Transaction volume of AI computers, AI mobile phones, and AI learning devices increased by 260% year-on-year in the first hour year.
  • Emerging Product Categories: Transaction volume of products such as folding screen phones, open-ear headphones, smart health watches, OLED displays, NAS network storage, and high-power charging devices grew by over 100% within the first hour.
  • Home and Home Appliances: Transaction volume of new products from over 700 home and home appliance brands increased by over 100%.
  • Personal Care and Baby&Mother Products: brands like L’OCCITANE and Pampers saw a sixfold increase in transaction volume year-over-year.
  • Fashion and Beauty Brands: Transaction volume for Nike, UR, and other over 2,800 other fashion and beauty brands increased by over 100% year-on-year.
  • Luxury Brands: Transaction volume of LOEWE increased by 250%,, Tiffany & Co. by 100%, and Alexander Wang by 450% year-on-year.
  • Electric Bike Services: Orders for battery installation and recycling services for electric bikes increased by 350% year-on-year.
  • Medical Devices for Seniors: Transaction volume of medical devices designed for seniors increased by 130% year-on-year.
  • Cross-Boarder E-Commerce: More than 180 brands on JD Worldwide, JD.com’s cross-border and import business, saw transaction volume increase by 100% year-on-year.
  • Imported Alcohol: Transaction volume for Penfolds and Remy Martin increased by four times year-on-year.
  • ochama in Europe: JD’s omni-channel retail brand in Europe saw a 276% year-on-year increase in orders in the first hour.
  • Digital Representative: JD Cloud’s LLM, ChatRhino, was applied in over 5,000 brands’ livestreaming rooms.
  • JD Logistics in Hong Kong and Macao: Orders increased by approximately 100% year-on-year.

 

(press@jd.com)