Photo Gallery: This Week at JD (October 19-October 23)

On October 22nd, JD Logistics held its annual Global Smart Supply Chain Summit (GSSC) virtually online.

On October 22nd, JD Logistics held its annual Global Smart Supply Chain Summit (GSSC) virtually online. Under this year’s theme of “Open Capabilities, Shared Growth”, the summit invited industry leaders from logistics, commerce and technology to share their views on global supply chain development and acceleration of economic recovery. Some of the guest speakers include Paul Romer, the co-recipient of the 2018 Nobel Prize in Economics and professor at New York University; Justin Yifu Lin, former chief economist of the World Bank and Honorary Dean of National School of Development at Peking University; Yossi Sheffi, director of MIT Center for Transportation and Logistics; Martin Christopher, emeritus professor of marketing & logistics at Cranfield University, UK; and Xiaobo Wu, a financial author.

JD plans to put 100 autonomous delivery robots into operations in the city by the end of this year to facilitate Changshu in building smart city.

JD announced on October 22nd that a city-level autonomous delivery robot project is being operated on a daily basis in Changshu, Jiangsu province, a top 5 county-level city by GDP in China. JD plans to put 100 autonomous delivery robots into operations in the city by the end of this year to facilitate Changshu in building smart city.

 

Dr. Jianguang Shen, Chief Economist at JD Digits

Dr. Jianguang Shen, Chief Economist at JD Digits, spoke at the opening session of the World Economic Forum’s Job Reset Summit on October 20th and shared his thoughts on China’s economic recovery and consumption trends under the theme of the “New Economic Context”.

 

Ping An Bank, a Chinese joint-stock commercial bank and JD Digits,

Ping An Bank, a Chinese joint-stock commercial bank and JD Digits, a leading digital technology provider backed by JD.com, jointly launched the “Ping An-JD IOU credit card” on October 20th. Additionally, the two parties will collaborate in retail, business finance, wealth management, financial market, smart marketing, intelligent risk control and digital finance in the future.

 

JD is now operating 30 Asia No.1 fulfillment centers which are considered to be Asia’s largest intelligent warehouse clusters.

This Singles Day (November 11th), JD has newly added two Asia No.1 fulfillment centers in Changchun, the provincial capital of Jilin province and Hohhot, the capital of Inner Mongolia. JD is now operating 30 Asia No.1 fulfillment centers which are considered to be Asia’s largest intelligent warehouse clusters.

 

JD hosted a press conference on October 19th to announce plans for its upcoming Singles Day Grand Promotion at its headquarters in Beijing.

JD hosted a press conference on October 19th to announce plans for its upcoming Singles Day Grand Promotion at its headquarters in Beijing. At the conference, Simon Han, vice president at JD provided further color on JD’s plans for the upcoming shopping festival, with a focus on how customers can get the most out of their Singles Day experience. Click here to read more.

 

GSSC Series: JD’s Qi Kong: Scenario in Wuhan Accelerated the Development of Autonomous Driving Tech

by Ella Kidron

 

“The commercial deployment of autonomous delivery robots has a lot of potential,” said Qi Kong, chief scientist of automation at JD Logistics. Kong was speaking at a roundtable attended by top-tier international media in Changshu, Jiangsu province, on October 22nd, the day of JD’s Global Smart Supply Chain summit, where the deployment of its autonomous delivery robots for commercial use in Changshu was first announced. Going forward, JD will work with Changshu to jointly develop an autonomous delivery city.

JD’s Qi Kong taking an interview at JD’s office in Changshu

JD’s Qi Kong taking an interview at JD’s office in Changshu

As far as Kong is concerned, autonomous delivery robots can be applied in last mile scenarios far beyond the logistics industry. He explained that there are many demands, such as food delivery, that can be satisfied through an autonomous delivery network. This network is not just about providing value to one company, but rather can benefit society as a whole.

For JD, there are two key pieces of the puzzle. In terms of how autonomous driving technology can create value, Kong explained, “You need an understanding of the technology and an understanding of the business.” This is where future growth potential will come from. One of JD’s advantages is a deep understanding of the real scenario and what is needed to improve its efficiency.

JD’s Qi Kong speaks to international media during roundtable

JD’s Qi Kong speaks to international media during roundtable

The importance of virtual scenarios and countless amounts of testing is also key. Kong explained that the robots are able to digest half a year of traffic scenarios in two hours. “We need to create a virtual world. Any situation that occurs in the virtual world has potential to happen in the real world.”

Earlier this year with COVID-19, JD urgently deployed its L4 autonomous robot in Wuhan – the world’s first deployment of L4 autonomous driving technology for last mile delivery on open roads – to deliver to the hospitals. Kong explained that pedestrians passing by would film videos of the robot and post them on social media. At the time, retrieving the package involved typing a code onto the robots touch screen. The team found a comment on social media suggesting that using the touch screen meant that there was still some contact. Overnight, the team devised a QR code that would make the process entirely contactless. With the pandemic at a management stage in China now, they’ve gone back to the convenience of the touch screen.

According to Kong, the deployment in Wuhan accelerated JD’s original plan by just half a year. “Without the deployment in Wuhan, we probably would’ve started looking for a place after Chinese New Year and deploying in the summer.” He explained the use of the robots in Wuhan has also helped increase the openness for such technology across the board.

JD launched an adoption program in which a courier takes over the management of the robot and can use it in their daily work. Kong said, “(the adoption program”) enables us to realize individualist scenarios. Through this exploration we see really interesting things developing.” The adoption program and the ability for the couriers to experiment with the use of these new technologies is already quite attractive, according to Kong.

As for the future, Kong sees a world of intimate connectivity between car, road and cloud. “People use the traffic lights, whereas robots use network technology,” Kong said. Vehicle-to-Everything (V2X) technology would allow the robots to been given an indication how the light will behave before it even turns to yellow and then red. The city of Changshu is focused on developing such technology, and has in fact already started installation for some traffic lights.

Read more about JD’s deployment of autonomous delivery robots here

Read more about how the deployment fits into JD’s overall strategy here

 

(ella@jd.com)

Prada Partners with JD.com to Integrate Online and Offline Inventory

by Hui Zhang

JD.com opened its omnichannel solutions to Prada Group’s Prada and Miu Miu brands by integrating JD’s inventory with their internal inventories to bring a wide range of products to JD’s consumers.

So far the inventory of Prada and Miu Miu’s offline flagship stores across Beijing, Shanghai, Shenzhen, Wuhan, Chengdu and Shenyang have been integrated with JD’s inventory, covering a total of 700 products which include limited editions and runway series.

Thanks to the inventory integration, consumers who shop online on Prada and Miu Miu’s flagship stores on JD will also have access to a wider range of products.

Thanks to the inventory integration, consumers who shop online on Prada and Miu Miu’s flagship stores on JD will also have access to a wider range of products. Additionally, consumers who buy these products can enjoy the 7-Day No Reason Return services, whether they buy online or offline.

“JD’s omnichannel solution will help brands to improve offline stock efficiency and satisfy consumers’ needs,” said Kevin Jiang, president of International Business at JD Fashion and Lifestyle.

International Business at JD Fashion and Lifestyle.

The cooperation model, which was officially launched in Prada’s official flagship store on July 29th, has already been highly successful. It brought sales of more than RMB 300,000 yuan to Prada and Miu Miu from July 29th to August 13th. Prada’s sales on Chinese Valentine’s Day (July 7th of the lunar calendar) exceeded a million yuan, boosted by the omnichannel cooperation.

JD is now the only Chinese e-commerce platform presenting four brands under the Prada Group, involving Prada, Miu Miu, Car Shoe and Church’s, since JD partnered with Prada Group during the “June 18 (“618”) Grand Promotion” last year.

Since the cooperation began, sales of Prada on JD.com have grown rapidly, performing well despite the pandemic. Prada has many high-end and young customers on JD, among which over 75% are senior white collar consumers and around 50% were born after 1985.

 

(zhanghui36@jd.com)

GSSC Series: Cars, Down Jackets, Crabs, And Supply Chain in China

by Vivian Yang

Logistics is often considered a behind-the-scene industry, but this year it has been brought into the spotlight amid the disruption of the Covid-19. “China’s logistics industry is facing a challenge that has never been seen before, but the challenge is also creating an opportunity for the revolution of productions and businesses,” said Xiaobo Wu, a well-known Chinese business writer, at the Global Smart Supply Chain Summit held online on Oct. 22nd.

As a writer who spends quality of time studying companies and new business trends in China, Wu shared three stories that reveal how supply chain capacity can reshape China’s manufacture industry and the way people do business.

The first story is about the Wuhan-based Honda car assembly plant. Its quick production recovery from the coronavirus impact has been widely reported in the media. The plant was shut down on January 23rd when the city lockdown started. After the height of the pandemic had passed, it reopened with twenty cars rolling off its production line on March 11th.

The plant’s director told Wu that there are more than 600 processes and 10,000 components supplied from different places to produce the cars. Their assembly line would not have been restarted without a strong support provided by supply chain and logistics services.

The second example is China’s famous down jackets manufacturer BOSIDENG, which produces over 3 million jackets a year and delivers orders to its customers across China within 24 hours. Even for bespoke items, like jackets customized by size or style according to customer’s personal preferences, customers can also receive their tailor-made products within a day. How can they do this? Wu visited BOSIDENG and found that its warehouses are seamlessly connected with JD’s warehouses. This e-commerce-driven warehouse integration has greatly helped manufacturers improve their fulfillment efficiency and production capacity for more customized products.

The third story is about the sales of hairy crabs from Yangcheng Lake in eastern China’s Jiangsu province, the premiere origin of the popular autumn delicacy. Because it was previously very difficult and costly to deliver live crabs, as of three or four years ago most crabs were consumed within this region, with a transaction volume of less than RMB 20 billion yuan a year. But nowadays, thanks to logistics companies’ cold chain delivery services via flights and hi-speed trains, hairy crabs from the famous lake can be shipped to over 1,000 cities across China within 24 hours, activating a market that is now worth more than RMB 100 billion yuan a year.

Watch the replay of Xiaobo Wu’s speech online

Watch the replay of Xiaobo Wu’s speech online

In his speech, Wu identified four areas of remarkable progress in China’s logistics industry in the past few years. First, internet-based e-commerce has triggered the explosive growth of logistics services. Second, traditional manufacturers are propelled to upgrade or even re-build their production lines to meet the demand of continued e-commerce growth. Third, an increasing number of integrated warehousing and distribution centers are built to enhance logistics efficiency. On this point, JD’s self-built integrated fulfillment centers have become an economic moat that distinguishes itself from other competitors. Fourth, highly efficient last-mile delivery networks are ready in place across the country sustained by 4.5 million couriers on a daily basis.

“The revolutionary changes that have taken place in China’s logistics sector are the result of joint efforts by many people, including entrepreneurs in the manufacturing, transportation and other sectors, as well as those young couriers running on the road for the last-mile delivery services,” Wu said. “All of these contributed to China’s unique logistics landscape. Any broken link in the chain will hinder success.”

Wu also touched upon the role of technologies such as AI, 5G, big data, self-driving vehicles and more in driving logistics development. With the application of these technologies in recent years, JD Logistics’ networks are now able to cover all the administrative counties in China now, including more than 20,000 small townships and over 99% of the total national population, with 90% of orders delivered within 24 hours.

“At my home in Hangzhou city, it only takes 12 hours,” Wu said. “When I place an order on JD in the morning, the parcel will arrive around 4 to 5 pm at my doorstep in the afternoon of the same day. China has the most imaginative environment in the world for the revolution of the logistics industry.”

GSSC summit is an annual event held by JD Logistics that focuses on logistics innovation and technology communication on a global scale. Under this year’s theme of “Open Capabilities, Shared Growth”, the GSSC gathered the world’s leading experts in the industries of logistics, commerce, science and technology to discuss how to seize the opportunities provided by the macro environment and policy, with an aim to reshape the industrial supply chain and promote high-speed growth.

 

(vivian.yang@jd.com)

Sales of JD’s Private Label Products Surge amid Singles Day Promotion

by Ling Cao

JD’s private label J.Zao(京造) saw sales surge amid the Singles Day shopping festival, with sales on the super brand day held on October 21st increasing by 278% compared with the last super brand day held on October 23rd last year.

Hengsheng Tang, head of J.Zao, JD’s in-house consumer goods brand at JD said, “What we are doing is providing more new and high end products to general public. This is based on supply chain optimization and narrowing the middle process for lower cost and higher effectiveness.”

According to JD’s data for J.Zao, sales of one design of children’s learning chair set increased 233% in the first eight hours compared with the same period on 618 Grand Promotion earlier this year; and the product also topped all of JD’s private label products by sales.

J.Zao’s second and third top products by sales were smart toilets and a latex mattresses. For Huixun, another of JD’s private labels, the top three products by sales were baby’s napkins, men’s underwear and laundry detergent. Customers were mainly located in Beijing, Shanghai and Shenzhen.

 

(ling.cao@jd.com)

‘Long Johns’ Popularity Goes Up Among Young Shoppers as Temperatures Go Down

by Kelly Dawson

Thermal underwear (or “Long Johns,” as they are sometimes called) have long been a contentious clothing item among China’s younger generation. Sometimes “forced” to wear them in childhood to protect against frigid temperatures, many young adults have refused to don the undergarments due to their focus on functionality over style.

But that may be changing. JD Data reports that on October 21st, the first day of this year’s Singles Day promotion period, 5 million people searched the Chinese term for “long underwear”, ranking first in searches in the apparel and underwear category— and 55% of those who purchased the thermal underwear were between 26 and 35 years old, making this demographic the absolute majority.

Rising health awareness is likely behind the surge in thermal underwear sales, according to analysts. Even as COVID-19 has been effectively contained within China, fears of the virus or other infectious diseases prevalent in winter have led to increased vigilance against the onset of cold weather.

In a heartwarming role reversal, the younger generation may now be the ones encouraging their elderly family members to wear thermal underwear to protect their health. According to JD data, 28% of customers who searched for “thermal underwear for the elderly” were between 26 and 35 years old.

Of course, old habits are hard to break: JD’s customer service center reported a surge in calls from older customers calling into the hotline to inquire about new styles of thermal underwear for the younger generation, and practical concerns regarding delivery to younger family members. Additionally, sales for older customers remain robust, with 27% of sales coming from people aged between 46 and 60.

Those older callers can rest assured: JD is stocking more than 80 new brands for thermal underwear this year, with more than 50,000 new styles on sale. Among the younger generation, new styles of thermal underwear include those for body-shaping, self-heating and more. Within older age groups and particularly in colder regions, popular categories include wool and camel hair for extra warmth.

Key brands in the thermal underwear category include Threegun, Hongdou, Hengyuanxiang and Septwolves, all of which are increasing promotion efforts and offering more styles in hopes of catering to the younger generation.

JD has also boosted marketing efforts for the item, adjusting resources and inventory in anticipation of higher sales as temperatures drop.

(kellydawson@jd.com)

 

 

 

 

GSSC Series: China Has Comparative Advantages: Justin Lin

by Yuchuan Wang

“I believe that China in the new development pattern will remain the place with the most development areas in the world. New technological innovations and new platforms have great prospects in China,” said Justin Yifu Lin, former chief economist of the World Bank and Honorary Dean of the National School of Development at Peking University, during the 2020 Global Smart Supply Chain Summit (GSSC) held by JD Logistics on October 22nd.

As the global economy has been significantly impacted by COVID-19, Lin suggests enterprises should fully make use of domestic and international markets and resources. “We need the ‘dual circulation’ in which domestic and international resources and markets promote each other.”

Justin Yifu Lin, former chief economist of the World Bank and Honorary Dean of the National School of Development at Peking University,

Every country has advantages and disadvantages in its economy, he said. “(Developed countries) are advantaged in highly capital-intensive and highly technology-intensive industries, while we are not—but we have comparative advantages in some traditional industries, such as the labor-intensive processing industry.”

Supply chain is a key infrastructure to drive growth both domestically and internationally.

As early as during the 2018 GSSC, JD Logistics announced the expansion of the company’s international logistics network, to connect the world by achieving two-day shipping from China to other countries, and vice versa. As of now, JD is operating over 110 warehouses overseas that support import, export and localized e-commerce businesses such as in Thailand and Indonesia.

Domestically, during the 618 Grand Promotion this year, JD announced the upgrade of its lower-tier markets program to provide 24-hour delivery service in over a thousand counties and tens of thousands of townships in China, including either the expansion or new construction of 13 local warehouses and transfer centers.

Lin’s point of view echoes that of Zhenhui Wang, CEO of JD Logistics, who also spoke during this year’s GSSC. “We aim to make our company a world-leading supply chain logistics enterprise headquartered in China, serves the world, and brings value to global customers,” Wang said.

“Under the new round of technological and industrial revolution, we see unprecedented opportunities on the horizon for the logistics industry,” Wang added. “The integration of logistics and technology has changed the way the world is connected and become a driving force in promoting global openness and growth.”

 

(yuchuan.wang@jd.com)

JDD Contributed to Federated Learning IEEE Standard

by Hui Zhang

JD iCity, an intelligent brand of JD Digits, as one of the earliest Chinese enterprises to study and productize federated learning (FL), has participated in standard-setting for the framework and application of federated machine learning. Titled IEEE P3652.1, the publication was recently approved by the Institute of Electrical and Electronics Engineers (IEEE) for release at the end of this year.

Federated learning is a type of machine learning that utilizes lower latency, less power consumption and higher privacy, by eliminating the need to store training data in the cloud. The IEEE P3652.1 guide will be the first in the world dedicated to industry standard-setting for the technology. More than 30 companies contributed to the guide both home and abroad, including Intel, Tencent Cloud, China Telecom, Baidu, Xiaomi, Ant Group, Eduworks and AI Singapore.

At present, FL has been widely implemented in the areas of finance, healthcare and smart cities. The introduction of the first international standard will enable more enterprises and institutions that want to apply and are applying FL to further expand cooperation and build a more complete and powerful FL ecosystem together.

As one of the contributors to the IEEE P3652.1 guide, JD iCity’s self-developed federated digital gateway product is committed to providing solutions for both government and enterprise consumers to solve the problem of data sharing difficulty.

As a leader in smart city construction, JD iCity’s federated digital gateway product has been applied in various areas including credit, smart address selection, precise marketing, and municipal governance modernization. The product has been deployed in over nine projects involving government entities and enterprises.

In the scenario of intelligent site selection, JD iCity analyzed data from multiple sides to not only help enterprises with site selection, but also to provide monitoring of people flow to assist in store operations, and to attract consumers to the stores, thus providing comprehensive support.

With regards to credit, the Federated Digital Gateway product uses multi-party data to build a credit scorecard model, which can be used to quantitatively analyze the credit information of enterprises or individuals, thus reducing the risk of credit application.

 

(zhanghui36@jd.com)