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JD.com Teams up with International Snack Food Company pladis to Bring Top Snacks to China

Parent of iconic brands Godiva, McVitie’s, Ulker and more, to bring imported chocolates, sweets and biscuits to China’s consumers

JD.com, China’s largest retailer, online or offline and pladis, the fast-growing global biscuit and confectionery company, are joining forces to bring a new range of snack foods imported from Europe, the U.S., Asia, the Middle East and Africa directly to Chinese consumers. pladis, whose mission is to bring “happiness to the world with every bite,” offers consumer treats including chocolates, biscuits, sweets, cakes and crackers.

JD.com, China’s largest retailer, online or offline and pladis, Brands under the pladis umbrella include the global high-end chocolate Godiva from Belgium

Brands under the pladis umbrella include the global high-end chocolate Godiva from Belgium, McVitie’s biscuits with hundreds of years of heritage in Europe, snack brand Ulker from Turkey and the popular fruit crackers Go Ahead, among many others.

The two companies are forming a strategic partnership that includes sales, product development and marketing. As part of the agreement, JD.com will offer its online customers early access to new snacks and debut new treats exclusively in China. In addition, JD .com will launch special campaigns to boost sales and brand awareness of pladis products and the two companies will collaborate to develop new products tailored to the tastes of Chinese consumers.

“We are excited to establish the strategic partnership with JD.com, a trusted e-commerce platform in China,” said Widianto Juwono, Greater China/South East Asia/Australia NZ MD, pladis. “We believe the partnership will provide a wide selection of snacks to Chinese consumers, including consumer favourites like McVitie’s chocolate digestives and Go Ahead Yogurt Break.”

“Chinese consumers are developing an ever-growing appetite for imported foods,” said Carol Fung, President of JD.com Fast-Moving Consumer Goods. “JD.com is delighted to help consumers explore a whole new range of exciting international products to satisfy their desire for the best snacks and treats.”

Walmart Launches Flagship Store on JD.com

Walmart launched its official Chinese flagship store today on JD.com, China’s largest retailer, offering Chinese customers the convenience of shopping online for their everyday needs, while still enjoying the same 90-day worry-free return service that is currently available at all Walmart brick-and-mortar stores. By combining Walmart’s experience in serving Chinese customers for more than 20 years with JD’s extensive e-commerce platform and nationwide logistics network, Walmart is now offering a truly seamless omnichannel shopping experience to its customers across the country.

Walmart launched its official Chinese flagship store today on JD.com

Walmart examined the shopping habits of Chinese customers and then handpicked more than 1,700 of the most-purchased items to offer on Walmart’s flagship store. Since all items are sourced through the same Walmart supply chain system that the stores use, customers can be sure they are buying only authentic, quality goods, consistent with JD’s commitment to its 236 million active customers. Available items cover a wide range of categories including food, consumables, general merchandise, toys and apparel. They include many customer favorites such as Walmart’s private brand products, direct imported items, and many popular items offered at long-term lowest prices, such as Golden Fish scented rice, Telunsu grain milk, Fulinmen non-GMO corn oil, Breeze golden package tissue paper, and more.

Supported by JD’s unparalleled logistics system, customers in many first and second-tier cities who order before 11:00am will receive their packages the same day, delivered by JD employees to their door. As Walmart and JD deepen their partnership, more customers outside of those cities will be able to enjoy same-day delivery service in the future, in line with JD’s same- and next-day delivery network that covers of a population of more than 600 million. During today’s grand opening of Walmart’s flagship store on JD, customers will find a wide variety of coupons and promotions for items favored by Chinese customers.

“Walmart is committed to providing the most trusted retail experience to consumers in China,” said Jordan Berke, Vice President of Hypermarket Ecommerce, Walmart China. “We are very pleased to extend our partnership with JD to offer quality, trusted products to customers nationwide. We have seen a tremendous response from customers on the JD Daojia platform and expect to see similar enthusiasm from customers on JD.com.”

“The launch of the Walmart flagship store on JD shows the strength of the growing relationship between the two companies,” said Carol Fung, President of JD Fast Moving Consumer Goods. “We hope to further surpass customer expectations by leveraging both companies’ highly effective and excellent supply chain systems in the future. We aim to continuously improve the effectiveness of China’s retail business and offer Chinese consumers more products and greater services.”

JD.com to Build Largest Drone Logistics Network and R&D Campus in China

JD.com, China’s largest retailer, online or offline, has reached an agreement with the provincial government of Shaanxi to build China’s largest low-altitude drone logistics network.

Spanning a 300 kilometer radius, the network will include hundreds of routes and drone air bases throughout the entire province for e-commerce shipments and more. Heavy-load drones are expected to be able to carry more than a ton, transporting high-quality products to remote areas and agricultural produce to cities.

“JD.com will be the first in the world to test drone delivery on this scale. We envision a network that will be able to efficiently transport goods between cities, and even between provinces, in the future,” said Wang Zhenhui, CEO of JD Logistics, the company’s newly-formed logistics business group.

As JD Logistics explores ways to provide its services to shippers and other partners, including international logistics providers, the company’s state-of-the art logistics technology will become increasingly important to the global logistics industry. “This is a milestone not only for JD, but for the entire transportation industry as we extend our logistics services to other shippers on and off of JD.com,” Wang said.

JD.com will also establish a research and development campus in partnership with the Xi’an National Civil Aerospace Industrial Base (XCAIB), where unmanned systems will be developed, manufactured and tested. The campus will be the first of its kind in China, and will include a global headquarters for JD Logistics, a center for unmanned systems, and a facility for JD’s cloud computing and big data operations. XCAIB will provide 5 kilometers of pipeline airspace, 1,500 square-meters of drone R&D space, and more than 30 acres for flight tests, greatly increasing JD’s drone testing and deployment capabilities.

The partnership is expected to help promote economic development in Shaanxi by providing more high-tech employment and modernize industries in the region.

For JD.com, it represents a major step in the company’s ambitions for its logistics business. The company currently operates the largest e-commerce logistics infrastructure in China. JD, which now has more than 236 million customers, began developing its own logistics network in 2007 because existing infrastructure in China wasn’t sufficient to achieve consistent, high-quality delivery service of products to customers around the country.

Today, JD.com has nationwide network of automated fulfillment centers, hundreds of warehouses and thousands of delivery stations, covering 98% of China’s population. With more than 65,000 delivery personnel, JD.com is able to provide same- or next-day delivery service to a population of 600 million.

Sam’s Club Global Flagship Store Launches on JD.com

Store brings around 200 select items from Sam’s US to China for the first time 

Sam’s Club today launched its Global Flagship Shop on JD Worldwide, the cross-border site of JD.com (Nasdaq: JD), China’s largest online retailer. The new store introduces popular items from Sam’s Clubs US store, with a focus on personal care products, baby supplies and nutritional supplements, most of which are not currently available in Sam’s Clubs stores in China.

Leveraging the strengths of retail and e-commerce from both Walmart and JD.com, the Sam’s Club Global Shop will offer a wide variety of merchandise through free trade zones for China Sam’s Club members to enjoy convenient shopping experiences and products with the same quality as US Sam’s members. With the launch of the Sam’s Club cross-border initiative, Sam’s Club continues to meet members’ increasing demand of cross-border items. The Sam’s Club Global Flagship Shop enhances the value of the Sam’s China membership through increasing members’ choice of highly-demanded imported items.

Sam’s Club today launched its Global Flagship Shop on JD Worldwide

As China’s pioneering membership-only retailer, Sam’s Club is winning members’ trust and loyalty with high-end products, excellent service and outstanding shopping experiences. By collaborating with JD Worldwide, Sam’s is introducing to its Chinese members close to 200 authentic US Sam’s products, which are renowned global brands and popular overseas items, mostly not yet available in the clubs in China. Among the products in the new portfolio are the Waterpik Ultra and Cordless Plus Water Flossers combo, Move Free glucosamine joint health tablets and Aveeno daily moisturizer, as well as around 30 Member’s Mark products. Member’s Mark is a Sam’s Club private brand that works directly with premium suppliers to offer the best quality and value to members. Sam’s Club Global Shop will continue to optimize its assortment and plans to launch around 700 items online this year.

“Sam’s Club has a strong focus on quality, which is one of the key reasons in winning our members’ trust, and why JD is such a great match” said Andrew Miles, President, Sam’s Club China. “The ‘Member-First’ priority has been our unchanged belief since entering China. We strive to maximize membership value by offering quality items of great value, comfortable shopping environments, benefits from merchant partners and access on multiple e-commerce channels. The JD Worldwide platform enables us to offer an extended range of new and quality products to JD’s 236 million custoers directly from US Sam’s Clubs and further make our members in China truly feel that ‘Life is Better in the Club.’”

“Sam’s Club has a strong focus on quality, which is one of the key reasons in winning our members’ trust, and why JD is such a great match

“Since Sam’s official flagship store launched on JD.com’s main site, it has become a consumer favorite due to its premium product quality,” said Carol Fung, President of JD Fast Moving Consumer Goods. “Expanding this cooperation to our cross-border platform helps us bring Chinese consumers a better shopping experience with more premium quality authentic products directly from the US.”

Sam’s Club opened its official flagship store on JD.com’s main channel in October 2016. The store offers 2,000 items selected from physical clubs in China, ranging from food and beverage to household supplies and small appliances. By extending its cooperation with JD.com, Sam’s is further enriching its product mix and providing a strong complement to its offline assortment, bringing members more choice and quality. A Sam’s Club China membership allows consumers to enjoy online and offline shopping for domestic and overseas products available at 15 physical Sam’s Clubs in China, our e-commerce store on www.samsclub.cn, our mobile Sam’s Club app, and our Sam’s Club flagship store on JD.com and Sam’s Club Global Shop on JD Worldwide.

To celebrate its launch, Sam’s Club Global Flagship Shop is offering members and potential members various promotions and free deliveries from May 16 to May 31.

JD.com Expands Wine Offerings as China’s Thirst for Imported Wines Surges

China’s largest online retailer, JD.com, will deepen its partnership with Treasury Wine Estates (TWE), a leading global listed wine company and the country’s largest imported wine business, to deliver a wider range of products from around the globe to Chinese consumers.

China’s largest online retailer, JD.com, will deepen its partnership with Treasury Wine Estates (TWE),

TWE has launched a new flagship store on JD.com, which further expands the brands and products it offers to the site’s 236 million users. The extended portfolio includes iconic Australian and American wines such as Wolf Blass, Rawson’s Retreat, Etude, Beringer Vineyards, Beaulieu Vineyard, Stags’ Leap Winery, Wynns and Lindeman’s. TWE began a direct sales partnership with JD.com in 2015 and has since sold more than 700,000 bottles of wine as of the end of 2016. In recognition of the strongly positive consumer response to the partnership, TWE was presented with the “Best Strategic Partner” award from JD.com earlier this year at the Chengdu Wine Fair.

With China on track to become the second-biggest importer of wine by 2020, and Chinese consumers increasingly shopping online, JD.com has emerged as an important channel for people to discover new brands from a trustworthy source. Annual sales on JD.com grew to more than 30 million bottles in 2016.

“JD.com is a critical e-commerce partner for TWE in the China market,” said Jack Wu, General Manager of TWE China. “JD.com is known to consumers for selling authentic wines, which provides strong opportunities for TWE to reach a huge number of consumers online. We have high aspirations for the newly launched flagship store and our expanded partnership with JD.com.”

The additional variety will be welcomed by Chinese consumers, who are not only buying more wine, but showing increasing interest in more expensive imported wines including those from Australia, Chile and the U.S. While the number of bottles of wine sold grew 19% on JD.com in 2016 from a year earlier, the value of wine sales grew 62%, underscoring the shift toward more premium brands.

Last year, China overtook the U.S. as the biggest wine export market for Chilean wineries in terms of value, with $195 million of wine sold to China last year. At the same time, China surpassed the U.S. as the biggest export market for Australia, and became the second-biggest market for France after the U.S.

Domestic wines continue to be in high demand as well. In addition to the TWE flagship store, JD.com will also partner with COFCO, China’s biggest wine producer, with an aim to reach RMB 1 billion in sales in three years. As part of the partnership, COFCO will create custom Great Wall wines exclusive to JD.com.

With the new additions, JD.com has doubled the number of wineries listed on its platform to 3,000 from 1,500 last year, including wines directly sold by JD.com, as well as those offered by third-party sellers on its marketplace.

Fun facts about JD.com wine sales:

Fun facts about JD.com wine sales

JD.com’s Silicon Valley R&D Center Ramps Up Operations

JD.com, China’s largest online retailer, is ramping up operations in Silicon Valley as part of its push to deploy cutting-edge technologies to transform the future of retail.

More than 500 people attended the company’s Tech Day event at the Santa Clara Convention Center this weekend, and were given a glimpse into how JD.com is using artificial intelligence, robotics, augmented reality, self-driving delivery vehicles, drones and more. The company, which has more than 9,000 engineers in total, plans to quadruple the headcount in its Silicon Valley R&D Center from 30 employees to about 120 this year, as it searches for the world’s best engineering talent.

“JD.com will focus on taking the consumer experience to new levels of interactivity, convenience and efficiency,” said Chen Zhang, JD.com’s Chief Technology Officer.

Over the last 12 years, JD.com has become the most trusted brand for e-commerce in China by selling authentic products and surpassing the service capabilities of any e-commerce company in the world. As of 2016, 98% of purchases from JD.com in first and second tier cities could be delivered same or next day, some in a matter of minutes. For the next 12 years, the company will focus on deploying even newer technologies to redefine customer experience and take the efficiency and speed of its supply chain to the next level.

“JD.com will focus on taking the consumer experience to new levels of interactivity, convenience and efficiency,” said Chen Zhang, JD.com’s Chief Technology Officer. “This is an incredibly exciting time to be in this industry, and I am confident that our Silicon Valley R&D center will be at the center of game-changing technologies that reshape the way people shop and live.”

At the event on Saturday, April 15, Zhang and other executives presented JD.com’s vision, in which artificial intelligence can drive robots, drones, and other autonomous vehicles, in fully-automated warehouses and on delivery routes. The company is looking for new ways to leverage its vast quantity of data to better understand the complexities of consumer behavior. This can help improve personalized recommendations in search, and detect even the most sophisticated threats of e-commerce fraud, they said.

Among the managers who presented on Tech Day were Drs. Hui Cheng, Jimmy Su and Hui Zhou, who joined JD’s Silicon Valley research center over the last year and oversee research and development for logistics, security, and virtual and augmented reality, respectively.

Engineers at the Santa Clara R&D center—opened in October 2015—are also working on augmented reality to enhance the experience of shopping for home renovations online. Users would be able to virtually position furniture and decorations in their homes before making purchases, which will both delight customers and reduce the rate of returns.

These efforts show the gap is closing between Chinese and American Internet companies, Zhang said. Today, joining JD.com means being able to work on some of the most innovative projects in the world, with a new opportunity to see those innovations deployed on a large scale.

JD.com is looking for the best and brightest engineers to join. If you’re interested in helping transform the future, please visit our LinkedIn page: JD.com, and check positions in the San Francisco Bay Area. To apply, please send resumes to hr-sv@jd.com.

Kiwis Return to China from New Zealand to Find Huge Demand

A new collaboration between JD.com and New Zealand’s Zespri will send more kiwifruits to their place of origin: China

JD.com, China’s largest online retailer, is launching a direct sales flagship store for imported Zespri kiwifruits following a blockbuster year for sales of the fruit on the site. To commemorate the new collaboration, JD.com’s 226.6 million customers will get early access to the first kiwifruit harvest of the 2017, which begins this month. And with JD.com’s state-of-the-art logistics network, shoppers who buy the fruit can receive their orders on the same day or next day in tier-1 and 2 cities.

Most people assume that Kiwis are originally from New Zealand, but in fact they originate from China. They didn’t become a popular fruit, however, until after they spread to New Zealand in the early 20th Century, where they were originally known as “Chinese gooseberries.” (Read all about it in this article from 1985 by Steve Lohr of The New York Times.)

Regarded as a superfruit because of its high fiber, potassium and vitamin C content, kiwifruits became popular among American servicemen in New Zealand during World War II, and were eventually renamed after New Zealand’s national bird. They have since become one of the country’s biggest exports.

In recent years, the fruit has enjoyed something of a homecoming as they are increasingly used for making fruit juice and yogurt, and Chinese consumers’ appetites for imported fruits grow. In 2016, kiwis accounted for approximately 15% of all fruit sold by JD.com, a huge proportion given the booming online sales of more traditionally popular fruits in China like bananas, apples, pineapples, and local favorites like pomelos and loquats. Meanwhile, China is one of the fastest growing markets for Zespri globally, with exports to the market increasing 30% last year.

The soaring popularity of kiwis comes as Chinese consumers are increasingly buying products from abroad. To meet the dramatic increase in consumer spending on imported produce over the last few years, JD.com has leveraged its global reach to make it easier than ever for consumers to buy imported goods.

The partnership with Zespri will be supported by FruitDay, China’s leading produce importer. JD.com became a strategic investor in FruitDay in 2015, and works with FruitDay to develop innovative e-commerce sales strategies targeting the China market for global fruit producers. The partnership with FruitDay enables JD customers to enjoy the benefits of the company’s outstanding global cold-chain logistics expertise, which ensures fruit from abroad arrives in the best possible condition.

Consumers appreciate both the high quality that brands like Zespri offer, and the ability to deliver fresh produce right to their doors at amazing speeds, which result in the amazing growth of fresh produce category. The partnership is a big step for helping Zespri tap into the Chinese consumer market.

Two Years After JD Worldwide Launch, Chinese Cross-Border E-commerce is on the Rise

Bayer launches JD Worldwide Flagship Store on platform’s second anniversary

Two years ago, JD.com launched JD Worldwide, a cross-border e-commerce platform that ships goods direct from brands anywhere in the world right to the consumer’s doorstep in China.

The platform was created to address the massive, unmet demand from Chinese consumers for imported products, and to help international brands overcome the hurdles of getting their products to market in China. It leverages JD.com’s global logistics partners and nationwide delivery network, one of the fastest and most sophisticated in the global e-commerce industry. Brands can also use its unrivaled reach and marketing resources to enable global brands to sell directly to consumers across China without setting up an onshore presence.

In just 24 months since it launched, JD Worldwide has recorded billions of RMB in annual sales. The team has formed partnerships with major brands from Asia, Europe, Australia and the Americas, and launched dedicated country malls showing the very best brands from countries including France, the U.S., Korea, Japan, Australia, Germany and the U.K. All of the country malls achieved triple-digit sales increases in 2016.

“When we launched JD Worldwide two years ago, we had ambitious goals, but even we didn’t imagine the platform would be so successful in such a short time,” said Ting Qi, General Manager of JD Worldwide. “We didn’t anticipate the new market opportunities it would unlock in terms of working with top global brands, and offering our customers so many new options.”

Having added almost 20,000 brands to JD Worldwide, JD.com announced another global giant has entered the platform for the two-year anniversary. Bayer, one of the best-known names in the pharmaceutical and life sciences sector, is launching a dedicated flagship store on JD Worldwide. The JD team will be working with Bayer to import more of its high-quality, industry-leading range of health supplements, including Redoxon, Berocca, Elevit, Bepanthen, Citracal, One a Day and more.

Bayer launches JD Worldwide Flagship Store on platform’s second anniversary

“Bayer is one of the top consumer health companies in the world. Our balanced portfolio includes strong brands in the key self- care categories. We are also committed to the continuous innovation on the digital trend and e-commerce business” said Richard He, Vice President, Head of Marketing & Innovation, Bayer Consumer Health China. “It is essential that we provide more high quality products to consumers, which is why we chose to work with JD.com, which is very trustworthy for its zero tolerance to counterfeits and high quality of service.”

“Bayer is synonymous with excellence and safety and we are delighted to add them to our roster of high-quality products ranging from healthcare to fashion,” Ting Qi said. “We expect our customers to flock to Bayer products and we will work to give them the resources they need to get seen on our site.”

In addition to Bayer, JD Worldwide announced it will deepen its ties with 10 baby and maternal brands through the launch of direct sales flagship stores, including Unicharm, ChildLife, Earth’s Best and Friso, to satisfy the strong demand of Chinese consumers on baby and maternal products.

If you would like more information on JD Worldwide, or advice on how your brand can tap into JD.com’s massive base of 226 million active consumers around China, please email worldwide@jd.com or visit our website at http://www.jd.hk/service/joinus.html

JD Worldwide announced it will deepen its ties with 10 baby and maternal brands through the launch of direct sales flagship stores, including Unicharm, ChildLife, Earth’s Best and Friso