JD.com Helps Haidian District in Beijing Launch Emergency Public Services Platform

JD.com Helps Haidian District in Beijing Launch Emergency Public Services Platform

by Yuchuan Wang

Haidian District, the second-largest district in urban Beijing, has collaborated with JD.com and launched the “Emergency Public Service Platform” on its WeChat account and official website.

The platform leverages JD’s resources in retail, logistics, finance and technologies including artificial intelligence, big data, cloud computing and IoT to match demand and supply for emergency goods. It also provides comprehensive services for citizens including epidemic information, protection measures, and online medical consultation among many others.

To date, five hospitals including Haidian Hospital and 25 community healthcare centers in the district have been connected on the platform. During trial operation in early February, the Haidian Emergency Public Service Platform published 130 requests for supplies, and has successfully helped source anti-epidemic supplies such as N95 masks, disinfectant, and hazmat suits for medical institutions. JD’s “Emergency Resources Information Platform” has already served more than 150,000 clients nationwide including 645 municipal departments and 560 medical institutions, and supplied 660 million products.

The platform has also helped Haidian district source daily necessities such as fresh vegetables. On February 14th, the platform connected Haidian with Tianjin city, which had excess cabbage that risked being unsalable, to transport 10 tons cabbage to Haidian.

In the future, Haidian Emergency Management Bureau hopes to build this epidemic emergency management system into a disaster relief system that can be replicated. It will leverage big data to forecast demands during disasters.

“Since the outbreak of COVID-19, JD has not only responded quickly, but also done an excellent job in accurately allocating emergency supplies,” said Jun Fu, Deputy Director of Haidian Emergency Management Bureau. “E-commerce plays a significant role in emergency management, and we are communicating closely and cooperating deeply with JD during this period.”

 

(yuchuan.wang@jd.com)

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