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JD Health Partners with Shanxi to Improve Local Mental Health Services

Posted on Apr 26, 2021Nov 14, 2022 by Hui Zhang

by Hui Zhang

JD Health announced on April 24 that it will cooperate with the Psychiatric Specialist Alliance of Shanxi Province , to improve local mental illness services and bring more psychological specialists to JD Health. Set up by the province’s health commission, the cooperation promises to give full play to the advantages of both sides, such as technology, platform capability and medical resources.

“So far, JD Health has more than 7,000 psychiatric specialists. The cooperation with the Psychiatric Specialist Alliance of Shanxi Province will further increase that number and enhance the service capability of physicians from both sides,” said Fangyi Jin, general manager of specialized Internet hospitals for JD Health. “JD Health will continue to build alliances with various specialist hospitals, industrial associations, physician alliances and more.”

Through the cooperation, nearly 600 specialists from 118 public psychological medical institutions of the Psychiatric Specialist Alliance of Shanxi Province will join JD Health’s Internet Hospital to offer professional consultation services to patients online. Meanwhile, both sides will further improve treatment capabilities and services provided by physicians including online consultations, trainings and livestreaming.

In addition to guaranteeing professional and convenient services to consumers through the cooperation, both sides are also targeting to explore innovation in medical scientific research. Through the cooperation, both sides will work together to build four online platforms, with one of them providing one-stop psychological medical services; the other one aiming to help physicians improve their specialty capability; and the third one focusing on digital medical innovation research; and the last one aiming to provide the whole industry a place to exchange academic experiences.

Although China is gradually settling into a post-COVID normalization of conditions, mental health remains a public health issue that cannot be ignored. Around 173 million people in China suffer from mental illness, of which 158 million have never received professional treatment, according to a report released by The Lancet, a peer-reviewed medical journal. Among this group, 27.9% struggle with depression, and 31.6% suffer from anxiety, according to China’s National Research Center for Mental Diseases.

These efforts are in line with the Chinese government’s increased focus on mental health efforts, as stated in the National Mental Health Working Plan (2015-2020) and more recently, the Healthy China Action Plan (2019-2030), which aims to improve the country’s treatment rate of depression by 80% by 2030; and increase public awareness of mental health issues.

(zhanghui36@jd.com)

WRC Connected 2021: Proximity Advantages will Drive Even Faster Delivery Speeds

Posted on Apr 26, 2021Aug 14, 2021 by Ella Kidron

by Ella Kidron

Chinese consumers can expect even faster delivery speeds in the future thanks to proximity advantages. Mr. Chenkai Ling, Vice President of JD.com, and Head of Strategy, JD Retail, shared his views on this during the World Retail Congress’ WRC Connected 2021 virtual event on Apr. 26. The discussion was moderated by Benjamin Zheng, lead partner of global strategy consulting firm EY-Parthenon.

“With the booming of e-commerce, especially after JD joined this domain, I think in China delivery speed already reached a very high standard,” said Ling, referring to the fact that nationwide same-day and next day delivery has become standard in the country. “But with the expansion into more categories of e-commerce, especially FMCG and fresh products, and also during this pandemic period, consumers’ demand for quicker fulfillment has become more and more apparent.” Combining the technology and retail expertise of retailers like with the proximity advantages of brick and mortar stores can enable faster delivery speeds than before.

“To put it into perspective, previously when a new product launched, for example a cellphone, we would work together with a brand to anticipate sales and then store these products into our warehouses closest to the consumer,” said Ling.

Right now with an advanced on-demand fulfillment network, we can help equip those brick and mortar stores that are closest to the customer with some capabilities so that they can act as an extension of our fulfillment network, which means fewer miles traveled, lower costs and faster speeds than before,” he added. JD has already achieved delivery within 30 minutes in several categories and the company expanding the service to more categories.

In March, JD announced an equity investment in Dada Group, China’s leading local on-demand delivery and retail platform of US$800 million in newly issued ordinary shares of Dada, which is also JD’s long-term partner in on-demand. “With that investment, both of us will facilitate and promote an expansion of the -demand fulfillment delivery, which can better suit the needs of Chinese consumers’ higher demands on delivery speed,” shared Ling.

Watch the whole session by registering for Retail Connected 2021 here.

Chenkai Ling, JD.com speaks with Benjamin Zheng, EY at Retail Connected 2021

(ella@jd.com)

JD Books Introduces Newbery Medal Book Set in Collaboration with 8 Publishers

Posted on Apr 26, 2021Aug 31, 2022 by Vivian Yang

by Vivian Yang

JD Books initiated a collaboration with eight publishing houses in China to develop a special set of Newbery Medal-winning children’s books introduced online on Apr. 23.

To prepare this book set, JD Books worked with eight publishers collectively to identify selection criteria and sifted the best from the bests. Eventually, 20 classic storybooks, which have all been translated into Chinese, were selected as the first standard-setting collection. The time period in which the books won Newbery Medals spans near a century from 1922 to 2018.

“This book set covers a wide range of themes including life, growth, love, friendship, adventure and more,” said a representative of JD Books. “There is always a book that can help children handle their growing pains and support their healthy development.”

For a long time, the promotion of Newbery Medal books in China has been facing the issues of decentralized copyright holders and lack of translation standards. To break the status quo, JD Books worked to put together premier resources from multiple publishers and reached a consensus with all to introduce the new Newbery Medal book set, providing high-quality and convenient reading choices for Chinese children.

The book combo sets a new benchmark for future collaboration on book selection and promotion for award-winning children’s books via JD’s platform. Also, it is an important demonstration of JD Books’ ability to use the Customer-to-Manufacturer (C2M) model to identify market demand, create popular products and pool resources to generate incremental growth for its partners, according to the representative of JD Books.

Founded in 1922, the Newbery Medal was named for British publisher of books John Newbery (July 9, 1713 – December 22, 1767), considered “The Father of Children’s Literature”, who first made children’s literature a sustainable and profitable part of the market. It is awarded annually by the Association for Library Service to Children, a division of the American Library Association, to the author of the most distinguished contribution to American literature for children. It is also known as the Oscar of children’s literature that has been widely welcomed by kids around the world.

(vivian.yang@jd.com)

JD.com Operates Automated Warehouses in Europe

Posted on Apr 26, 2021Dec 1, 2022 by Yuchuan Wang

by Yuchuan Wang

Stard Huang, head of JD’s international logistics business announced on Apr. 26 that JD has begun operating two highly automated warehouses in Poland and Germany to serve local clients. Both warehouses started trial operations in March.

JD’s warehouse in Poland is located on the border with Germany, only 90 kilometers from Berlin, and is connected to the major highways, airports and ports in Europe. The warehouse in Germany locates in the north of Frankfurt, the largest city in the federated state of Hesse in the south-western part of the country. The two warehouses can cover the whole European area to provide convenient and rapid fulfillment for clients.

The AGV area inside JD’s Poland warehouse

JD also brings its cutting-edge AGV (automated ground vehicle) system to both warehouses. The AGV system transforms the picking process, which traditionally would require workers to shuttle in the racks by bringing shelves to the working station. Implementing AGVs is 2.5 times more efficient than manual picking. They can recognize QR codes on the floor for route planning and automatically obstacle avoidance.

“Through the warehouses in Poland and Germany, we have brought our quality supply chain, logistics and automation technologies to Europe,” said Huang. “The two warehouses will be set as the examples to be further replicated in other places in the region.”

JD’s warehouse in Germany

JD’s international logistics business is committed to promoting the development of global trade and providing integrated supply chain services to industry players. As of the end of 2020, JD operated 32 bonded and overseas warehouses with an approximate aggregated floor area of 440,000 square meters. Through collaboration with international and local partners, JD had established international routes that reach more than 220 countries and regions.

(yuchuan.wang@jd.com)

JD’s Autonomous Delivery Robots Won Two Red Dot Awards

Posted on Apr 26, 2021Sep 9, 2022 by Yuchuan Wang

by Yuchuan Wang

JD announces on Apr. 26^th that its logistics autonomous delivery vehicle and indoor delivery robot have been selected as the winner of the 2021 Red Dot Award: Product Design and the winner in the “smart product” category.

“We aim to design a highly autonomous vehicle for public road operation and mass products. Our autonomous delivery vehicle is used in urban delivery scenarios to bring a convenient experience for consumers,” said Qi Kong, Chief Scientist of Autonomous Driving at JD Logistics. “We hope that it is integrated with the city and can help form a network of intelligent terminals to enable residents enjoy its intelligence and convenience.”

The design of the two products is guided by the concept of “handling complexity with simplicity”, aiming simple and high tech design in which offers a friendly user experience.

Autonomous delivery vehicle

The autonomous delivery vehicle is used for urban last-mile delivery. It drives itself, unsupervised from JD’s delivery station loaded with parcels and plans its own route based on the delivery address of each parcel. In Changshu, where JD announced its plan to help the city build smart city based on smart delivery, over one fifth of JD’s delivery stations have adopted the vehicle in daily operations.

Indoor delivery robot

The indoor delivery robot is a derivative of the vehicle and specializes in delivering in buildings. It can communicate with elevators and plan its route automatically.

The prize, established in 1955 in Germany, is awarded to the best products of the year across a number of categories. Among the winners in 2021 are many major brands including Bose, Google, Lenovo, Philips, Sony and more.

All of the award-winning products will be published online on Jun. 21, 2021 at www.red-dot.org.

(yuchuan.wang@jd.com)

JD Health and Nestlé Expand Cooperation on Medical Purpose Baby Food

Posted on Apr 25, 2021Oct 13, 2022 by Hui Zhang

by Hui Zhang

JD Health and Nestlé will strengthen cooperation to promote allergy prevention and management in infants and toddlers, the two companies announced on Apr. 23.

Through the cooperation, the two companies will work together to set up a specialized food center within JD’s App to provide formula or food for infants and toddlers with special medical needs. In addition, a team of 50 pediatricians who are cooperating with Nestlé will join JD’s Internet hospital to offer professional medical advice to JD’s consumers. Meanwhile, both sides will invite domestic and overseas pediatricians to share pediatric knowledge and other nutrition-related content through various channels such as livestreaming with JD’s consumers.

From left to right: Lixian Tao, head of mother and babycare business of JD Health’s nutrition and healthcare department; Yantao Yang, national director of medical operations and scientific affairs of Nestlé; Ye Yang, general manager of JD Health’s Nutrition and Healthcare department; Xuxiang Yang, vice president of Chinese mainland of Nestlé and head of Nestlé infant nutrition business unit in Chinese mainland; Guoyao Xie, head of milk powder business of Nestlé infant nutrition business unit in Chinese mainland; and Jianbo Xiao, general manager of the Internet Hospital of JD Health

According to the National Bureau of Statistics, the number of newborns with allergies in China exceeds 6 million every year, with infants and children aged 0-2 years being a group with high incidence of allergic reactions. The total number of allergic children (up to 7 years old) in China has remained above 21 million.

“The incidence of infant and child allergy in China has been on the rise in recent years. However, a lot of Chinese parents are still lacking the knowledge and awareness of allergy prevention and management,” said Ye Yang, general manager of JD Health’s Nutrition and Healthcare department.

“Through the partnership, we hope to educate more parents about allergic diseases in infants and toddlers, and to bring them safe, professional special medical purpose foods for infants and toddlers.”

(zhanghui36@jd.com)

JDer Blazes to Personal Best at JD-Sponsored Beijing Half Marathon

Posted on Apr 25, 2021Aug 16, 2021 by Ella Kidron

by Ella Kidron

The Beijing Half Marathon officially kicked off at 7 a.m. on Apr. 24. One hour, 10 minutes and 31 seconds later, JD Logistics employee Yushuai Luan blazed to the finish line, fifth overall and first among non-professional runners.

Luan, who is affectionately known as “Xiao Shuai” (“Little Handsome”) at work and in running circles, was one of a team of employees from JD Logistics’ North China region who represented the company on the course. He explained that seeing the sea of red JD Logistics’ logos everywhere he turned made this race different from others in the past.

The JD Logistics Beijing Half Marathon team

“There was this absolute feeling of being on your ‘home court,’” said Luan of the experience. Representing JD Logistics in the race and achieving a personal best in the meantime made it extra special. “Just as we do every day at work, everyone wanted to give their all and maximize their contribution for the company,” he explained excitedly.

Luan is now four years into his running career, which he discovered through participating in the Beijing International Marathon in 2017 when JD Logistics was the official supplier for the event. Before then, he always had a love for running, but was hesitant to try the distance. With encouragement from colleagues, a 4:23:23 achieved with no training in 2017, has become a 2:25:25.

Luan now has many marathons under his belt. Last year, he was also part of a team that represented JD at the BMW Hood to Coast relay race where JD was a special partner and JD Logistics provided all of the supplies for the event while JD Super set up a makeshift supermarket to provide snacks and beverages mid-way through the race.

For this Beijing Half Marathon 2021, JD Logistics provided a wide range of services to including warehousing, transportation, and delivery of goods needed before, during and after the event. The company prepared 1,500 square meters of warehouses, almost 1000 e-vehicles for transportation, 20 vehicles to serve as storage lockers and more than 300 staff members.

It is the fourth consecutive time for JDL to provide logistics services for the Beijing Half Marathon. JD also title-sponsored the Suqian marathon earlier this month. Suqian is home to the company’s largest customer service center, as well as multiple of its innovations.

(ella@jd.com)

JD Technology Participates in One-Year Trial Show of DC/EP

Posted on Apr 25, 2021Jan 11, 2022 by Ling Cao

by Ling Cao

JD Technology is participating in the DC/EP (Digital Currency/Electronic Payment) achievements show at the fourth Digital China Summit held in Fuzhou, Fujian province during Apr. 25 to 26. The show includes six state-owned banks and technology enterprises including JD.

At JD’s exhibition featuring a small unmanned store, visitors are invited to enjoy an immersive and omni-channel shopping experience. Visitors who have a DC/EP account are able to purchase products at the store and make payments via DC/EP solutions. In addition, visitors can also purchase products in JD’s online app via DC/EP and arrange for home delivery.

Since cooperating with the Digital Currency Institute under The People’s Bank of China, China’s central bank, in Sep. 2020, JD has provided technology and service support for DC/EP trial programs in Suzhou, Beijing and Chengdu. In January, JD used the solution to pay salaries for some of its employees, further exploring the application of DC/EP. JD also made business-to-business payments via DC/EP to Unis Electronic Business and Chongqing Xin Ririshun Electric Sales under domestic home appliance giant Haier; and helped make the cross-bank settlement, when JD Retail’s DC/EP Bank of Communications account made a transaction to Unis Electronic Business’ DC/EP Bank of China account.

Fei Peng, head of the DC/EP program at JD Technology said: “With years of development, JD Technology is the digital and intelligent service provider which has the best know-how on industries, helping clients lower social cost and increase efficiency. JD Technology will continue to combine strengths in the supply chain, omni-channel scenarios, advanced technology and client service experience to contribute more to the DC/EP ecosystem.”

JD Technology plays the role of a technology connecter and application accelerator for the DC/EP operation system, by helping banks connect with merchants in the real economy.

Since last April, DC/EP has had eight tests in China covering Shenzhen, Suzhou, Beijing and Chengdu.

(ling.cao@jd.com)