Dr. Jianguang Shen: China Is Experiencing a V-Shaped Consumption Recovery

by Vivian Yang

Dr. Jianguang Shen, Chief Economist at JD Digits, spoke at the opening session of the World Economic Forum’s Job Reset Summit on October 20th to share his thoughts on China’s economic recovery and consumption trends under the theme of the “New Economic Context”.

“The [economic] recovery in China has been stronger than expected,” said Dr. Shen during the online discussion. “There is a V-shaped recovery on the consumption. According to JD’s big data, luxury goods consumption, in particular, has achieved over 50% growth [in the recovery period].”

Watch the replay of the opening session here.

Watch the replay of the opening session here.

As the virus is contained and normal life resumes in China, people have satisfied pent-up travel demand by venturing out during the National Day Golden Week holiday( October 1st to 8th ), and have shown an upsurge of spending desire on consumer goods. Dr. Shen pointed out that higher-income people who can work remotely during the lockdown still have strong spending power, whereas it is the lower-income people who are the most vulnerable, and whose consumption demand has been suppressed.

From a more macro perspective, Dr. Shen said that there are positive signs of China’s economic recovery, evidenced by a 9.9% export growth in September. Consumer electronics and home appliances are among the main categories China exports to the world, as people from many countries are needing these products to work from home during this period. At the same time, production in China has been very strong with a growth rate of almost 7% in September, which is even stronger than the same period last year. Consumption has picked up as well, but is still not as robust as production. But the excessive supplies from domestic production are well absorbed by the rest of the world.

In an exchange about how COVID-19 can promote the development of a green economy and ESG (environment, social and governance) efforts, Dr. Shen expressed confidence that the digital economy will help to drive carbon neutrality in China.

“Internet-based economy and digitalization will become a key driver of China’s growth in the next decade, or even a few decades,” Dr. Shen said. For example, mobile payment will spare the use of credit card materials and a lot of paper, and internet-based telemedicine services will enable more innovative healthcare solutions. “China is leading the utilization of big data and AI technologies, [which will drive the country] to be more efficient in reducing pollution and achieving sustainable growth,” he added.

The Job Reset Summit is a virtual event held by the World Economic Forum from October 20-24. The event has convened visionary leaders from business, international organizations, government, civil society, media and the broader public to shape a new agenda for growth, jobs, skills and equity.

Dr. Shen was joined in a panel consisting of Janet Henry, Global Chief Economist of HSBC Holdings plc; Catherine L. Mann, Managing Director and Global Chief Economist at Citi; Eric Parrado, Chief Economist and General Manager, Research Department at The Inter-American Development Bank; and Guy Johnson, a presenter from Bloomberg LP.

Dr. Shen was joined in a panel consisting of Janet Henry, Global Chief Economist of HSBC Holdings plc; Catherine L. Mann,

Watch the replay of the opening session here.

 

(vivian.yang@jd.com)

JD Super Accounts for Over 50% of Online Market Share in Multiple FMCG Categories

by Rachel Liu

Leading data analysis firm Nielsen released the FMCG Industry Trend Report of January to August 2020 today,October 20st. Data shows that JD Super, JD’s online supermarket, accounts for over 50% of online market share in multiple categories such as infant formula & diapers, cooking oil, packaged rice, bottled water, wine, sports beverages, vodka, beer, brandy and whisky.

Chinese parents have increasingly high demand for maternal and baby products. JD Super’s vast product choices, commitment to authenticity and comprehensive after-sales service making it the first choice for many Chinese parents to shop with peace of mind. Products that customers traditionally buy online, such as cooking oil, rice and flour, also saw a transfer to online with the impact of COVID-19, and JD Super has become the main shopping platform since the outbreak due to JD’s ability to continuously ensure supply.

JD Super also works closely with many leading brands in the industry. For example, it signed a partnership with popular oil brand Fulinmen (福临门) in September to help the brand sell RMB 15 billion yuan of products in the next three years.

More Chinese consumers choose JD to order heavy products such as beverages and water thanks to the competitive prices and JD’s delivery service directly to their doorsteps. High-end and imported liquors are also getting more popular among young and affluent customers. With JD’s Omnichannel Fulfillment program, customers in some cities in China are now able to receive wine and other beverages in two hours on average, and sometimes in as fast as 30 minutes.

 

(liuchang61@jd.com)

Forrester Ranks JD Cloud & AI No.1 in Strategy Layout, Infrastructure Management and More

by Ling Cao

JD Cloud & AI is one of the most significant public cloud development and infrastructure platform providers in China, according to a new report released October 19th by the reputable American market research company Forrester.

The report, titled Public Cloud Development And Infrastructure Platforms In China, Q4 2020, used 33 criteria to rank JD Cloud & AI first in the areas of strategy layout, product capability covering AI and machine learning, infrastructure management and operation, as well as market performance.

The report also determined that JD Cloud & AI is among the few providers who have made progress in both strategy and product perspective.

“Smart supply chain is the differentiator for JD Cloud & AI,” an industry expert said of the report. “The Forrester evaluation provides strong support for enterprises to purchase JD’s cloud based products and technology services.”

According to the report, JD’s smart customer service, technology and smart supply chain received high satisfaction marks among clients.

Dr. Bowen Zhou, Chair of JD Technology Committee said, “JD’s years of accumulated technology and industry experience in the areas of retail, logistics and supply chain has made it one of the few companies with the ability to provide Internet infrastructure.”

JD Cloud & AI has helped 100,000 clients go digital in the last year, including state-owned enterprises, media, education, medical, finance, e-commerce and gaming. More than just reducing costs, JD has observed that these partners have also made their businesses more agile as a result of the cooperation.

 

(ling.cao@jd.com)

Ping An Bank and JD Digits Jointly Launch Credit Card

by Yuchuan Wang

Ping An Bank, a Chinese joint-stock commercial bank and JD Digits, a leading digital technology provider backed by JD.com, jointly announced the launch of the “Ping An-JD IOU credit card” on October 20th. Additionally, the two parties will collaborate in retail, business finance, wealth management, financial market, smart marketing, intelligent risk control and digital finance in the future.

Launched by JD Digits in 2014, JD IOU (also known as JD Baitiao) is China’s first internet credit product that enables consumers to buy now and pay later on JD.com. With just one click, JD’s powerful AI and big data system can analyze a user’s line of credit and grant the IOU amount.

With the launch of the joint credit card, users for the first time can use JD IOU credits beyond JD’s scenarios online or offline, and meet customers’ various demands in eating, hotel booking, travel, shopping, entertainment and more.

“The Ping An-JD IOU card is an exploration between the two companies,” said Ruzhong Yu, president of Ping An credit card center. “By upgrading from the existing JD IOU consumption account to a credit card account, users will be able to enjoy more benefits brought by the card.” JD IOU users can confirm the upgrade with one click, and the approval process can be verified in as soon as 12 seconds, according to JD Digits.

“The credit card integrates Ping An and JD Digits’ capabilities in scenario and product design, customer service and digital technology,” said Ling Xu, vice president of JD Digits. “It’s an innovative credit consumption product that is suited to users’ preferences during a period of digitalization.”

 

(yuchuan.wang@jd.com)

JD Health CEO Appointed as Special Advisor of Global TCM Committee

by Hui Zhang

JD Health’s CEO Lijun Xin will serve as special advisor to the Global T/CM Health Knowledge Alliance Advisory Committee, with an aim to support innovation and awareness of traditional Chinese medicine.

“Working with the Global T/CM Health Knowledge Alliance will provide a good opportunity for integrating TCM with the whole health industry, as well as boosting the industrialization,  informatization and globalization of TCM,” Xin said.

JD Health’s CEO Lijun Xin will serve as special advisor to the Global T/CM Health Knowledge Alliance Advisory Committee

The agreement, which was announced October 16th, is a recognition of JD Health’s advancements in the field of “Internet + TCM”, and its commitment to exploring the field of traditional Chinese medicine.

JD Health launched a TCM center led by a team of TCM veterans to provide professional online consultations, breaking down the barriers that have made it difficult for people to see top-level TCM doctors in China.

Among the almost 100 renowned doctors at JD Health’s TCM center are Dr. Xuemin Shi, one of China’s most well-known acupuncture masters, and an academician of the Chinese Academy of Engineering and TCM master Dr. Diangui Li.

Based on the doctors’ areas of expertise, JD Health has established a number of TCM sub-centers for specialties including renal, respiratory, men’s, oncology, endocrine and gynecology, which can provide patients with integrated online and offline services covering the whole course of illness before, during and after the consultation.

As a member of the China-Central and Eastern European Network of Think Tanks, the Global T/CM Health Knowledge Alliance is a new international alliance focusing on Chinese medicine under the guidance of the Beijing Administration of Traditional Chinese Medicine. Since its establishment, the Global T/CM and Health Knowledge Alliance has aimed to connect the entire industrial chain of health; and promote cross-border, cross-disciplinary cooperation to facilitate the transformation of healthcare and the health industry including Traditional Chinese Medicine.

The Advisory Committee is composed of representatives of international organizations, heads of state and dignitaries, Chinese government officials, representatives of domestic and foreign industry associations, scholars, famous enterprises and their leaders.

 

(zhanghui36@jd.com)

JD Holds Super Brand Day Procurement Offer Ahead of Singles Day Shopping Festival

by Robin Luo

The Singles Day (November 11th) Grand Promotion is around the corner. According to data from JD MRO (Maintenance, Repair, and Operations) Super Brand Day that has just concluded, overall procurement volume of industrial products grew 213% year-on-year. MRO products, transportation and storage products, maintenance and protective materials have demonstrated particularly strong growth.

Products closely related to manufacturing come on top, and account for more than half of the total volume. Chinese domestic brands have taken up 50% of Super Brand Day top sales list.

Logistics companies are busy preparing for the upcoming shopping festival. Their purchase amount ranks third among all industries. As a result, sales of transportation and storage products have seen a growth of 370% year-on-year.

Personal protective products are the biggest winners in both purchase volume and amount. Masks, protective clothing and disinfectant are in highest demand.

Analysts said of all the figures, the sharp surge in transportation and storage material is most eye-catching. It shows that the Chinese economy and consumption potential not only have recovered strongly, but also will remain robust in the long run.

 

(press@jd.com)

Dyson Joins JD Worldwide Ahead of Singles’ Day Grand Promotion

by Rachel Liu

Dyson, World leading technology brand known for vacuum cleaners, hair dryers and more,  officially joined JD Worldwide on October 19th. Hua Wang, general manager of sales, Dyson China and Simon Han, Vice President of JD.com attended the signing ceremony.

Dyson has consistently been widely welcomed by consumers on JD. During the past June 18 Grand Promotion (618), sales of vacuum cleaners, fans, hair dryers and hair styling tools soared on JD. Sales of high-end Dyson vacuum cleaners increased over 210% YOY. Through the cooperation, Dyson hopes develop more customized and personalized products for the Chinese market and take a targeted approach to reaching more consumers.

The upcoming Singles Day will see the two parties cooperate on several activities. On October 21st, Dyson will start its pre-sales on JD and provide exclusive benefits for JD customers. On October 28th, JD Worldwide will hold a livestream show for Dyson and invite customers to experience Dyson’s high-tech products. JD Worldwide will also provide traffic and customer service support for Dyson.

During the opening conference for the upcoming Singles Day Grand Promotion held on October 18th, Simon Han announced that JD will launch over 500,000 imported products from over 100 countries during the promotion. As the platform for imported products, JD Worldwide has been introducing high-quality international brands and products to Chinese consumers and become the first step for international brands to enter Chinese market. During the past 618, products from over 30% of imported countries saw over 100% YOY increase on JD Worldwide, making it the fastest growing platform for international brands.

 

(liuchang61@jd.com)

Young Merchant Weathers COVID-19 Crisis with the Help of JD

by Martin Li

In late January, as Hubei province faced widespread lockdowns due to COVID-19, a 34-year-old merchant named Xiang Chao saw a massive drop in sales on his JD store.

Xiang, who is a former swineherd, sells regional specialties including cured meat produced in Laifeng County of Enshi City in Hubei province. After joining JD’s ecommerce platform, it took only two years for Xiang to grow the store from annual sales of RMB 100,000 yuan to 15 million yuan.

However, Xiang’s streak of success came to a sudden halt when the pandemic accelerated.

“I thought the first half of this year was hopeless,” Xiang said. The first two months of this year saw almost zero orders in his store.

At the end of March, Xiang received call from JD’s Song Xuehui, who supports operation of specialty stores including Xiang’s. Song recommended Xiang take part in a promotion campaign to support merchants and brands in Hubei, and he agreed.

Xiang’s products were given high exposure during the campaign, which lasted more than one month and ultimately brought sales of 1.4 million yuan to his store. Many buyers posted encouraging messages to Xiang online.

“I saw he was relieved from worries and gained more confidence after the campaign,” said Song.

Xiang continues to embrace e-commerce solutions to boost business. He livestreams on JD for six hours every day, and aims to sell two million yuan of products during the upcoming Singles Day(November 11th ) shopping festival on JD.

He spends between 2-3% of sales on advertising on JD, which he said can generate higher sales than other platforms. At the suggestion of the JD team, Xiang always combines advertising with discount campaigns on JD.

As a result of this support from JD, his store’s sales exceeded RMB 10 million yuan on JD in the first nine months of the year, despite next to no sales in the first few months—and are expected to reach RMB 15 million yuan by the end of the year.

 

(bjlihao3@jd.com)