JD Unveils Supportive Measures For Merchants During Singles Day Shopping Festival

Posted on by Ling Cao

by Martin Li

JD unveiled a suite of supportive measures for partners including brands and merchants on its e-commerce platform to achieve over two-time year-on-year growth in transaction volume during the upcoming Singles Day shopping festival.

JD plans to kick off the annual online shopping festival on October 21st, which will last nearly one month.

The measures will cover supply chain, logistics, finance and marketing.

“JD will make use of its core strengths in consumer insight, product selection, pricing, procurement, fulfillment and customer-to-manufacturing (C2M) business to help brands achieve efficient and low-cost retail innovation during the festival,” said Hong Bo, vice president of JD, who is in charge of ecosystem business of JD Retail.

JD will help brands sell 100 million C2M products during the festival.

One partner on C2M, Chinese electrical appliance manufacturer Midea has gathered more than 28 million followers and over 2.8 million members on its flagship store on JD. It aims to surpass RMB 4.5 billion yuan in sales on JD during the festival, according to Wei Zhiqiang, manager of its e-commerce business.

JD will also use AI technology to predict hot-selling products during the festival, storing them in delivery stations nearest to potential buyers.

JD’s finance business will offer loans exceeding RMB 10 billion yuan to merchants on JD during the festival.

In the first nine months of this year, each of total 2,004 brands achieved transaction volume of over RMB 100 million yuan on JD, of which 81% were Chinese brands. Merchants on JD saw their trade volume grow by 2.2 times year-on-year during the period.

A young merchant selling specialties in Hubei province on JD, Xiang Chao, joined JD’s campaign to promote Hubei products during the pandemic period and achieved RMB 1.4 million yuan in sales volume in April, equaling a single quarter of 2019. His store’s sales exceeded RMB 10 million yuan during the first nine months of this year.

“I target over two million yuan in sales during the upcoming festival,” said Xiang.

Driven by the stable growth of brands and merchants, JD accounted for 28.86%market share in China’s home appliance retail market during the first half of this year.

 

(bjlihao3@jd.com)

Distinguished Acupuncturist Joins JD Health’s TCM Center

Posted on by Vivian Yang

by Vivian Yang

JD Health welcomed Dr. Xuemin Shi, one of China’s most well-known acupuncture masters and an academician of the Chinese Academy of Engineering, to unveil its acupuncture center as part of its Traditional Chinese Medicine (TCM) services and become the head of the center on October 14th.

Dr. Shi and his team will cooperate with JD Health on multiple fronts including telemedicine, academic research, cross-cultural communications and more, jointly exploring how to enhance the development of TCM and let more people benefit from TCM treatment under the “internet + healthcare” model.

Lijun Xin, CEO of JD Health (left) and Dr. Xuemin Shi 

Lijun Xin, CEO of JD Health (left) and Dr. Xuemin Shi 

Often referred to as “China’s treasure”, Dr. Shi is most well-known for his creation of a unique acupuncture technique for strokes, “Xing Nao Kai Qiao”, which is translated as “activating the brain and opening the orifices.” Beyond this, his concept of quantitative needling manipulation and TCM medicines he invented greatly contribute to the treatment of cerebrovascular diseases.

Expert members of Dr. Shi’s team joined have also joined JD Health’s TCM center, ensuring the center’s ability to provide comprehensive acupuncture services. Among them are Dr. Jinling Bian who has been engaged in acupuncture for 44 years and has rich experience in acupuncture treatment of cardiovascular and cerebrovascular diseases, peripheral nerve injury and other diseases, and Dr. Jun Li who is also an established expert in the treatment of stroke, spondyloarthropathy, paraplegia, facial paralysis and other nervous system diseases.

Lijun Xin, CEO of JD Health expressed at the ceremony that JD Health strives to become the backbone of TCM’s future development driven by technology and innovation. Through cooperation with distinguished TCM masters and organizations as well as its technology capabilities, the company aims to create an integrated TCM service model with both online and offline services to offer more high quality medical resources to more people across China.

 

(vivian.yang@jd.com)

JDer Lab #9 with Peipei Fan: A Management Trainee’s Growth Path

Posted on by Ella Kidron

JDer Lab #8 with Peipei Fan: A Management Trainee’s Growth Path

by Ella Kidron

JD.com’s more than 280,000 employees range from warehouse workers to nation-renowned doctors, with a wide range of backgrounds and areas of expertise. In the eighth installment of the JDer Lab series, we speak JDer Peipei Fan about how her experience at JD has given her the chance to innovate and even change lives in the process.

 

 

 

 

 

Peipei joined JD six years ago as a management trainee. Today, she is in the company’s international business group. She explains, “There are many things I’m proud of, but this year is special.” With the global COVID-19 outbreak, Peipei and the international business team coordinated to deliver epidemic prevention materials to some less-developed countries like Nigeria, leveraging JD’s supply chain, procurement and logistics strengths. “We helped people there to get more protection. Although our strength is limited, when people in the world need help, we always do our best to protect them.”For Peipei, another thing that really stands out to her about the JD experience is the fact that all JD employees really roll up their sleeves and get to work during the June 18th Grand Promotion (6.18) and Singles Day (November 11th). “No matter executives or ordinary employees, old or new, we all get the chance to go on the frontlines to experience our real logistics fulfillment process in the warehouse or distribution center.” She looks at it as a time to both help out and learn. “I think this opportunity is quite precious. It gives us a chance to constantly know ourselves and makes us always keep our original intention in mind.”

Connecting with colleagues has also been a highlight of her experience. Having had the opportunity to work with many business groups during her rotations, she recognizes that JDers may come from all walks of life, but in their hearts, they’re all the same. “When [JDers] are doing the same thing, they all have the same goal and same dreams. Like our team – we are clear about what we are going to do in the next few years and we love what we are doing, and what we will do in the future.” This clarity of purpose keeps them going, even when they face challenges. “I think that is the reason we gather together creating the impossible and moving forward.”

 

(ella@jd.com)

JD Holds Products Campaign On World Healthcare Day

Posted on by Ling Cao

by Ling Cao

JD Health held a campaign on healthcare products during World Healthcare Day on October 13th, in order to increase customers’ awareness for keeping a healthy lifestyle. During the event, the respected German nutrition food company Doppelherz cooperated with JD to educate customers on the importance of protecting heart health.

Other leading brands also joined the campaign, providing discounts and benefits for customers, including RMB 1 yuan to spend toward any one of 10,000 popular products. Product posts about Doppelherz’s CoQ10 received many likes and follows via social media platforms like Xiaohongshu, Weibo and Douyin.

World Arthritis Day and World Ease Pain Day, which also happened this week, are two other examples of events planned to encourage more awareness around health. Leveraging JD Health’s capabilities in addressing customers’ pain points on finding the right and comprehensive medical resources, customers now can turn to the platform’s newly launched “family doctor” services to enjoy unlimited 24/7 online medical consultation support with immediate response via image, video or conference calls.

 

(ling.cao@jd.com)

JD Uses Its E-commerce Strengths To Help Promote Hairy Crabs In Shandong

Posted on by Martin Li

by Martin Li

JD has been actively using its strengths in e-commerce and logistics to help promote quality produce like hairy crabs.

Located in Weishan County in Shandong province, Weishan Lake area has seen sales of its hairy crabs on the e-commerce platform of JD grow 10 times in October, compared with the same period of last year.

September marks the start of hairy crab harvesting season in China.

The robust growth is a result of cooperation between the county government and JD to make use of e-commerce solutions to drive sales, including livestreaming and online marketing.

The number of merchants selling hairy crabs from Weishan Lake on JD has grown three times this year.

“Through the cooperation, we see potential of the local aquaculture industry. We believe that quality Weishan Lake hairy crabs can surprise consumers,” said Zhao Yu, manager of seasonal product of JD’s SevenFresh business.

Besides efforts to increase local hairy crab’s exposure to online consumers, JD will also help the local government upgrade its aquaculture industry by supporting local enterprises in increasing logistics efficiency and reducing operations costs.

JD will partner with the local government to build an e-commerce merchandising training center, organizing regular training and merchandising activities. Plus, JD will help institute hairy crab quality control standards.

JD upgraded its strategy to support the agricultural industry in June. Since then, the company has launched partnerships with several hairy crab farming areas, in an effort to help drive industry growth and bring more quality produce to consumers.

 

(bjlihao3@jd.com)

 

 

JD’s Drones Completed Trial Delivery in Japan’s Mountainous Region

Posted on by Yuchuan Wang

by Yuchuan Wang

A drone from JD just finished a remarkable job in Japan.

Rakuten, Inc., a global leader in internet services, has completed a successful demonstration of delivering supplies via drone flight beyond visual range. This marks the first time in Japan that a drone was used to deliver supplies in a mountainous region where the difference in altitude between takeoff and landing locations reached approximately 1600m. The drone and technology were provided by JD.com, China’s largest retailer.

The alpine village of Hakuba, a popular winter sports destination for tourists in Japan, faces significant challenges in transporting supplies between mountain huts. Currently staff either carry supplies on foot or have them delivered via helicopter. The cost of the trips, however, is rising sharply and helicopters cannot be used under poor weather conditions. Thus, Rakuten has focused on drones.

Trials were conducted from mid-August to mid-September along a route that is approximately 5km long, from Sarukuraso (1,250m above sea level) at the foot of Mountain Shirouma (2,932m) in Hakuba, to one of Japan’s highest mountain huts, Hakuba Sanso (2,832m), at the summit and the Hakubadake Chojoshukusha hut (2,730m). Implementing drones shrunk delivery time to around 15 minutes, as compared to traveling seven hours by foot.

The drone delivered peaches, pears, and other supplies weighing up to 5kg from the foot of the mountain to the destination without tarnishing their quality.

Rakuten will look to apply the knowledge gained from the success of this alpine trial to expand drone delivery solutions across Japan.

Last February, JD and Rakuten signed an agreement in which Rakuten will leverage JD Logistics’ drones and autonomous delivery robots to power Rakuten’s unmanned delivery solutions in Japan.

Left: The delivery box being filled with supplies (peaches) at Sarukuraso (1,250m); Right: The drone in flight

Left: The delivery box being filled with supplies (peaches) at Sarukuraso (1,250m); Right: The drone in flight

Left: Landing at Hakuba Sanso (2,832m); Right: Delivering supplies to the mountain hut attendant

Left: Landing at Hakuba Sanso (2,832m); Right: Delivering supplies to the mountain hut attendant

 

(yuchuan.wang@jd.com)

JD and A National Lab Launch China’s First Smart Supply Chain Index

Posted on by Ling Cao

by Ling Cao

JD.com’s Cloud & AI division and National Engineering Laboratory of Big Data Analysis And Technology Application under the Peking University launched China’s first smart supply chain index on October 10th, which assesses a region’s smart supply chain development and characteristics, in order to upgrade the supply chain to be more agile as a whole.

The index is calculated by comprehensive analysis covering the integrated supply chain process, including production, circulation, consumption, design, R&D, manufacturing, pricing, marketing, transaction, logistics and post-sale.

“The core value for the smart supply chain is in covering a product’s manufacturing to consumption, which forms a sustainable network that is highly agile, flexible and reliable,” said Xin Wang, GM for JD Cloud & AI’s cooperation department. “The index will drive enterprises to optimize their supply chain precisely, so as to maximize the value of the industrial chain.”

According to the index, China’s top three consumption provinces and regions are Guangdong, Hebei and Shandong; and the top three circulation provinces and regions are Guangdong, Beijing and Jiangsu.

Additionally, JD Cloud & AI and the lab from Peking University worked with 13  enterprises and institutions to jointly launch an innovative digital platform. The platform will  support research on building a digital ecosystem, launch index and provide consultation services.

Dr. Pingwen Zhang, distinguished mathematics professor, academician of Chinese Academy of Sciences and Provost of Peking University said, “We are in a big data era, and we should take a digital ecosystem point of view to research social economy entities such as government, enterprises and individuals. By leveraging digital and smart technology, as well as information to connect, communicate and react, we can build a consistent social economy ecosystem.”

 

(ling.cao@jd.com)

In Case of Rabies, JD Health’s 24/7 Online Medical Services May Save Lives

Posted on by Vivian Yang

by Vivian Yang

JD Health’s “Family Doctor” telemedicine program raised awareness of rabies prevention and vaccination priorities on the 14th World Rabies Day on September 28th. If a person is accidentally bitten or scratched by a potentially infected animal, an immediate doctor consultation with JD’s 24/7 telemedicine services could be critical in helping them judge how to deal with the emergency.

Rabies is an acute zoonotic disease with an almost 100% fatality rate in the case of infection—but fortunately, the incubation period following exposure can take more than 10 days, and the application of fast-acting rabies immunoglobulin and vaccination is highly effective in preventing infection. That means that the faster doctors can be consulted for treatment information and guidance, the higher the chances of survival.

The rabies risk degree can be divided into three grades. Grade I exposure refers to contact with animals with intact skin, which is relatively safe; Grade II exposure is usually a slight bite or scratch without bleeding, in which case immediate treatment such as deep washing with clean water and the injection of a rabies vaccine are needed; Grade III means that there are multiple bites or scratches that have damaged the skin with open wounds contaminated with saliva, in such case the patient needs to be immediately injected with rabies immunoglobulin and vaccination as soon as possible following exposure.

Through JD Health’s Family Doctor program, patients can communicate with their designated doctors online around the clock via text messaging, images, videos, and phone calls.

 

(vivian.yang@jd.com)