JD Health Established its 1st Diabetes Center in Guangdong with Clifford Hospital

by Vivian Yang

On July 24th in Guangzhou, Guangdong province, JD Health and Guangdong Clifford Hospital(广东祈福医院) held the unveiling ceremony of the “Diabetes Intelligent Care Center”, their collaborative project. This center is JD Health’s third official hospital partner and the first partner in Guangdong. It is designed to provide intelligent care assistance to diabetes patients via its comprehensive “internet+healthcare” services.

JD Health and Guangdong Clifford Hospital held the unveiling ceremony of the “Diabetes Intelligent Care Center”

Guangdong Clifford Hospital is a renowned hospital combining TCM (traditional Chinese medicine) and western medicine. Professor Zhou Minwei, deputy director of Guangdong Clifford Hospital, said that diabetes is closely related to many cardiovascular diseases. The establishment of the intelligent diabetes care center will further expand the scale of patients that the hospital can manage. It will also support the medical staff in the endocrinology department as they explore new treatment models and methods to reduce the occurrence of cardiovascular disease and other complications.

 

In their partnership, JD Health and Clifford Hospital will, using their respective strengths, create a standardized process for diabetes patients, build customized plans for each patient in terms of diet, exercise, health data monitoring, drug use, etc., and provide targeted care and guidance for patients with cognitive impairments. All the data about the patients will be collected and uploaded through intelligent hardware onto the care center platform where patients’ real-time health reports will be automatically generated. This will help doctors to update and optimize their diagnosis and treatment plans, a process that greatly improves the effectiveness of medical services for the patients while reducing expenses. Additionally, with the integration of online and offline services built by JD Health, patients can purchase medical products and services online and go to offline care centers to use relevant services.

 

Prior to its official launch, the center has been operating in a trial phase for over a year. Over 300 patients have used the online services during this period and expressed their satisfaction. During COVID-19, drug supplies, blood glucose monitoring, and health management services were not interrupted at all. Instead, the online platform provided timely reminders and regular interactions with patients. This was especially helpful during such an irregular time, particularly to non-local patients.

 

A lifelong chronic metabolic disease, diabetes takes a long time for doctors to treat and manage. There have been long-existing difficulties such as whole process disease treatment management, real-time patient data monitoring, and rapid adjustment of medical plans depending on changing patient situations. The deployment of the intelligent care center equips endocrinologists with AI-powered tools for easy and real-time integration of online medical consultations, diagnostics, prescriptions, and health management.

 

 

(vivian.yang@jd.com)

JD Will Own 5STAR 100% to Strengthen Omnichannel Presence

by Rachel Liu

JD has completed the acquisition of the remaining 54% of equity in 5STAR, which when combined with the previous 46% stake makes 5STAR a wholly-owned subsidiary. On August 12th, JD and 5STAR will hold a delivery ceremony in Nanjing, Jiangsu province.

5Star was established in 1998 with annual sales over RMB 18 billion. It is the third largest home appliance chain-store in China, only next to Suning and Gome.

As a “supply chain-based technology and service enterprise”, JD has won the trust of many users with high-quality customer experience, and has a leading advantage in electronics, home appliances, and consumer goods.

Over the past year, JD has invested in offline retail enterprises such as 5STAR, Gome, DIXINTONG, and Lecoo. It has also launched multiple offline ventures such as JD E-Space, JD Home Appliance Store, JD Computer and Digital Store, and JD Home. The acquisition of the remaining shares of 5STAR will further optimize JD’s electronics and household appliances supply chain, and improve their omnichannel capabilities. In other words, JD hopes to create an offline JD.

JD formed partnership with 5STAR in 2017, and started to build JD and 5STAR Omnichannel Experience Store in 2018 in cities including Luoyang, Hangzhou, Cixi, Wenzhou, Fuzhou and more. During the 618 Grand Promotion in 2018, traffic of 5STAR stores increased nearly 30% y-o-y, and sales increased by over 50%. Now 5STAR have over 700 stores in China.

JD acquired 46% of 5STAR stake with RMB 1.27 billion on April 17, 2019.

 

(liuchang61@jd.com)

Korean Brand JUUN.J Joins JD

by Rachel Liu

JUUN.J,  founded by Korean designer Jung Wook Jun launches on JD on July 27th.

Largely inspired by youth and street culture, Jung Wook Jun’s work is known for his distinctive style of “street tailoring“. His avant-garde designs and classicism, paired with precise tailoring, have made the brand continuously popular season after season.

Since launching their luxury business in 2017, JD has formed partnerships with over 200 luxury brands around the world. JD’s Luxury Express, also called “white glove delivery”, has made online ecommerce shopping a highly personalized and premium process, paired with an innovative offline experience. JD’s commitment to authenticity and its large base of high-end customers are very attractive to luxury brands, making it the first choice for many international luxury brands when entering the Chinese market.

Since the beginning of July, JD Luxury has welcomed brands including Yohji Yamamoto, Manu Atelier, AHKAH, Philippe Ferrandis, Axel Arigato, and Gas Bijoux on its platform.

 

(liuchang61@jd.com)

CEO of AllianzJD: New Business Models Will See New Opportunities though Technology Restructuring

by Ling Cao

“Many new business models are being created in older industries which can see new opportunities though technology restructuring.” Chunjun Xu, CEO of AllianzJD, gave a speech entitled “Using Digital Technology to Create Supply Chains for Insurance Services” at the China Internet Conference held from July 23rd to July 24th .

He said, “Consider scenarios as the foundation, data as the core, leverage product R&D capability as building blocks, and top it off with precise accessibility and customer service capabilities. We will create supply chains for insurance services, which will find a new fit in the industry.”

Chunjun Xu, CEO of AllianzJD, gave a speech entitled "Using Digital Technology to Create Supply Chains for Insurance Services"

Supply chain capabilities will provide high quality services to clients. During JD’s 618 Grand Promotion, AllianzJD received RMB 300 million in insurance premium revenue, up 31% y-o-y. Electronics and home appliance insurance sales increased 360% y-o-y. AllianzJD also expanded its healthcare insurance offerings. During the epidemic, the company began to include COVID-19 insurance in its healthcare insurance in just two days, and has helped JD frontline employees in upgrading their insurance plans.

“Procedure service and management will be the direction of future development,” Xu added. In his view, clients who buy insurance are really buying security. Going forward, AllianzJD will leverage technologies such as big data, 5G, IoT, and cloud computing to improve their alert systems and lower the accident rate as much as possible.

AllianzJD is a joint-venture of JD and Allianz, the largest insurance company of Europe base in Munich, Germany.

 

(ling.cao@jd.com)

Dr. Bowen Zhou: The Industrial Internet Faces Immense Opportunities

by Yuchuan Wang

“The industrial internet faces immense opportunities amidst great challenges.” In the opening dialogue of the 17th China Internet Conference held on July 23rd, Dr. Bowen Zhou, Chair of JD Technology Committee shared his view on the transition of industrial internet from consumer internet.

“JD.com is not only an internet company. Leveraging its B2C model and logistics network, it is also the first company that truly moves the real economy online. We are well-positioned in both the consumer and industrial internet as we connect both the demand and supply ends.” Said Dr. Zhou.

Dr. Zhou explained, “On the technical level, the cost of data acquisition for the industrial internet is comparatively higher. Data discreteness and isolation problems are serious. On the algorithm level, it can be difficult to replicate certain models. On the system level, the requirements for security, stability, and latency are much higher than those for the consumer internet. In addition, the business models of the two are quite different. The model driven by venture capital in the consumer internet is not applicable to the industrial internet.”

Dr. Zhou believes that the current industrial internet is still limited to factory plants, but an efficient industrial internet for an enterprise should be full-chain. Enterprises should expand beyond their factory plants as it is of utmost importance for the upstream and downstream businesses to collaborate with each other.

 

(yuchuan.wang@jd.com)

Chile National Pavilion Wine Store Opens on JD

by Martin Li

Chile has opened an online store on JD Supermarket to sell its signature wines. The launch of the Chilean store is the latest effort by JD Supermarket to introduce quality wines to Chinese consumers. The store, called Chile National Pavilion, is authorized by the Chilean embassy in China.

As part of the cooperation, JD Supermarket will open its marketing, data, and omnichannel resources to Chilean wine brands to help them reach more consumers in China.

“JD will try our utmost to give Chilean wine brands wide access to Chinese market by making use of our advantages in supply chain, big data, and creative marketing,” said Wang Nan, who is in charge of wine procurement for JD Supermarket.

In 2018, JD Supermarket established an alliance of global wine producing areas, building the first online platform for direct sales of international wine brands in China. Strategic cooperation agreements with wine producing countries including New Zealand, Argentina, and France have been signed. There are currently twelve national wine pavilions on JD Supermarket.

Working together with global producers, JD Supermarket hopes to ensure product quality by sourcing directly. In addition, it will gradually establish a traceable direct supply mechanism.

 

(bjlihao3@jd.com)

Fortune 500 China 2020 List: JD.com Ranked 13th

by Vivian Yang

On July 27th , the Chinese edition of Fortune magazine released the Fortune China 500 List for the year 2020. JD.com moved up 4 places to 13th , remaining the largest Chinese company in the “internet service and retail” category.

Alibaba ranked 18th, up 6 places. There are also 39 newcomers or relisted companies on this year’s list. Pinduoduo made the list for the first time and ranked 321st.

Overall revenues of listed companies reached RMB 50.5 trillion, up 11% from last year, with net incomes at RMB 4.2 trillion, up 16% from last year. In the top three places are Sinopec, PetroChina, and China Construction.

 

(vivian.yang@jd.com)

JD Logistics CEO on Chinese National TV: Technology Innovation as a Catalyst for High Quality Economic Development in China

by Ling Cao

“Technology innovation is very important for companies like us. We have been recently working on smart supply chain projects such as a 5G powered logistics park, and aim to improve supply chain efficiency through these initiatives,“ Zhenhui Wang, CEO of JD Logistics said on the 7:00pm daily news program produced by China National Television last Thursday.

Wang said, “Logistics is fundamental to facilitating improvements to China’s consumption and industry. JD Logistics will be confident, determined, and strategic as we improve our technology. To satisfy the resumption of domestic production and supply chain requirements, as well as improving our customer experience in logistics, we need to focus on continuously promoting innovation, in order to devote to China’s economic development at the same time.”

JD Logistics has been consistently exploring technology innovation. Thus far it has built 28 of Asia No.1 logistics parks in China, comprising the largest group of smart warehouses in Asia’s e-commerce field. In addition, JD has completed China’s first 5G powered logistics park in Beijing.

 

(ling.cao@jd.com)