JD.com Helps Farms Go Digital to Bring Safer, Healthier Food to Chinese Customers

While China is the world’s largest agricultural economy, the country feeds 22% of the world population on just 7% of the planet’s arable land. Through its JD Farm initiative, JD.com is using innovative logistics technology to take the industry to the next level, providing healthy, high quality options to consumers, while preserving natural resources and helping local farmers around the country improve their living standards.

JD Farm addresses several pain points traditionally faced by the agricultural industry. For one, customers in China are increasingly demanding safer, better quality food. At the same time, farmers are pressured to maximize the yield they can get from limited land resources to generate more profit. This can lead to the overuse of harmful chemical fertilizers and other agents, in turn affecting the quality of the food and greatly harming the environment.

JD Farm implements JD’s sophisticated technology, including IoT, AI and blockchain in order to help farmers digitize their business and adopt a more data driven approach to farming, which in turn ensures consistency, accuracy, and efficiency of produce. For example, IoT devices such as sensors and cameras connected to a central system positioned across the farm can monitor any issues, including pests or disease agents, and alert farmers to take action. It can also help to provide guidance on the optimum amount of fertilizer to use.

Naturally, farms participating in the initiative further benefit from JD’s status as China’s largest retailer, gaining access to JD’s expertise in marketing and sales channel selection, as well as JD’s unrivaled self-built nationwide logistics network. At the same time, JD’s IoT, big data, and blockchain technology enables customers on the JD platform traceability of the fresh produce, which serves as a greater incentive for shoppers to buy the locally sourced food products.

Another challenge is the standardization of processes in agriculture. But this is essential to ensure the consistent, high quality products that JD customers are used to. To this end, JD is helping to establish new agricultural management standards in partnership with some the field’s leading academic institutions, such as China Agricultural University, Northwest A&F University, South China Agricultural University and Heilongjiang Bayi Agricultural University. JD will also provide training sessions to farmers and help them apply smart farming standards to their business.

The better quality crops resulting from the application of JD’s technology can be sold online through JD’s platform, significantly benefitting local farms. So far, JD has already set up 17 smart agriculture projects in partnership with farms across China, setting new standards of efficiency in Chinese agriculture. A peach farm in Shandong province and a pear farm in Hebei province were able to increase their average prices by 30% to 50% as compared to previous offline sales. The pear and peach farms have already sold a total of more than 32.5 tons of fruit since launching on JD.com in late August and late September respectively, and the peaches are already completely sold out.

The pear and peach farms have already sold a total of more than 32.5 tons of fruit since launching on JD.com

“The rollout of these cutting-edge initiatives at the forefront of smart agricultural technology is a game changer not just for participating farmers or customers on the JD platform, but the Chinese agricultural industry as a whole,” said Zhiwei Qiao, Head of JD Farm. “The end result is that farmers can now adopt a more viable business model, while consumers have access to more nutritious, safer produce. At JD.com, we always put customers at the center of our business. We are revolutionizing entire food production process and providing comprehensive, superior service at every step, from the farm, to the eventual delivery of high quality food to our customers’ dining tables. “

JD.com Opens Its Largest Offline Store to Date, and in Western China

Advancing its vision of a truly boundaryless retail experience for its customers, JD.com, China’s largest retailer by revenue is launching “JD E-SPACE,” a custom-built, 50,000-square-meter modern shopping destination in Chongqing, China. The new JD E-SPACE opens its doors November 11, 2019, just in time to offer shoppers tens of thousands of Singles Day specials.

Going well beyond traditional offline electronics stores, JD E-SPACE enhances shopping by offering unique and immersive experiences, allowing customers to interact fully with state-of-the-art, innovative, and smart products from more than 1,000 of the world’s leading brands in various themed experience areas.

JD E-SPACE features popular and bestselling offerings in product categories from electronics, home appliances, and digital accessories to health, fitness and beauty products, office supplies and more. In particular, it brings experiential shopping to the electronics and home appliances category, enabling consumers to touch and test in store, and then buy online, hassle free.  It also features some groundbreaking brand-experience zones, such as Apple’s largest authorized offline experience store, Microsoft’s first future smart home experience area in China, GE’s first omnichannel home appliances store in China, and ninebot’s first authorized offline experience store in China.

JD.com, China’s largest retailer by revenue is launching “JD E-SPACE,

“JD’s boundaryless retail strategy is to integrate online and offline retail, enabling customers to buy whatever they want, whenever they want, wherever they want.” said Zisheng Yang, head of Offline Business, JD Home Appliances. “Equipped with the most advanced technologies and state of the art products, JD E-SPACE provides consumers not only shopping convenience but also an immersive and interactive experience.”

Customers also have the chance to experiment with some new technologies at unprecedented connectivity speeds, because JD E-SPACE will be the country’s only major store to offer blazing-fast 5G network coverage. The store also features dynamic price tags to ensure store prices are aligned with online prices, QR codes for consumers to place orders instantly, and robots to guide customers and introduce products.

After experimenting with the products, consumers can scan a code to buy and have items delivered to their homes by JD Logistics, usually within 24 hours, or they can complete their purchase onsite and carry home in-stock products immediately. Consumers can also enjoy the same high-quality after-sales service they get when shopping on JD.com.

Open Platform for Digital Supply Chain: The Next Wave of Efficiency

By Zhenhui Wang, CEO of JD Logistics

Nearly any company you ask will recognize the importance of having agile, efficient operations, but the role supply chain plays in this is often overlooked.

The fact of the matter, though, is that there is no denying the importance of a good supply chain when it comes to a successful business. The numbers are particularly telling.

Deloitte found that 79 percent of companies with high-performing supply chains achieve revenue growth greater than the average of their respective industries, while only 8 percent of companies with less capable supply chains report above-average growth.

What all this means is that to win in the face of stiff competition from across the globe, an agile supply chain is not just a competitive advantage, but an essential, inseparable piece of the puzzle.

Despite the importance of supply chain across industries, we are not yet at the point where every business needs to or has the resources to operate their own supply chain and logistics department. In fact, many of the companies I’ve spoken to don’t think this is an economical or even viable move. So what to do?

Nearly any company you ask will recognize the importance of having agile, efficient operations, but the role supply chain plays in this is often overlooked.

The answer is simple, at least on the surface: an open supply chain platform that would enable everyone, not just the world’s smartest or most technologically advanced companies to participate in the next revolution in supply chain. This is just what we have done at JD Logistics, an independent business group under JD.com. Leveraging our over 10 years of extensive experience in logistics and supply chain, as well as our capabilities in core advanced technologies like AI and even 5G, we are breaking ground on our Open Platform for Digital Supply Chain. It integrates all of our experience and strengths in order to deliver high value supply chain services across a wide range of industries.

The goal of the platform is simple: we want players of all shapes and sizes to reap the benefits of an agile supply chain. As I see it, the Open Platform for Digital Supply Chain will do two important things:

1)    Enable a comprehensive and integrated supply chain service that spans across purchasing, production and sourcing, consumption and distribution/circulation. Expanding from purely providing logistics and supply chain distribution service to retailers, to supporting the entire process from production to distribution. With a transparent, open, end-to-end supply chain, the sourcing of a product from a small rural farm, for example, through the purchase of that product and eventual delivery to the customer are inextricably linked.

2)Serve as a smart technology platform. Leveraging advanced technologies, to realize intelligent planning, production, supply chain and logistics. Take for example, our transformation of a logistics park by fully enabling 5G connectivity throughout it, allowing faster communication and even greater integration and productivity.

our transformation of a logistics park by fully enabling 5G connectivity throughout it

Looking at the auto industry gives us some insight into what this looks like in practice. Take an auto manufacturer who services the entirety of China stores all of its accessories in one warehouse. It will be nearly impossible for this manufacturer to provide efficient, fast services. But, through digitalization, the manufacturer can benefit from setting up a multi-warehouse layout where the accessories are closest to the offline auto services stores (referred to in China as “4S” stores) who will install them. By incorporating capabilities such as intelligent inventory forecasting and enabling accurate replenishment recommendations, the overall fulfillment costs will be significantly reduced. This just takes care of downstream supply chain. From an upstream perspective, integrating different data into auto manufacturers’ existing systems, and helping them build automated fulfillment facilities, can help auto manufacturers also optimize their own supply chain systems by designing them for more efficiency from the start.

These are the kinds of benefits we stand to gain by further investing in the supply chain. We have been deeply committed to making the investments that will advance our business. Now we are opening up these capabilities to our partners and other enterprises across various industries. Undoubtedly, supply chain will go through several stages of reform before we are able to fully maximize its benefits—from horizontal and vertical opening to improved coordination and integration. However, one thing is for certain – a stronger, more agile and efficient supply chain ensures a better experience for everyone’s customers, and we are already seeing this transformation in action.

(This piece was originally posted on Supply Chain Asia, here https://supplychainasia.org/open-platform-digital-supply-chain-next-wave-efficiency/)

Agility and JD Logistics Expand E-Commerce Ties

Agility, a leading global logistics provider, together with its digital innovation arm, Shipa, has signed a memorandum of understanding with JD Logistics, an independent business group under JD.com, China’s largest retailer, to collaborate on logistics in fast-growing e-commerce markets. JD Logistics is the operator of China’s largest B2C e-commerce fulfillment network.

Agility and JD Logistics will work together to make it easier for consumers in some of the world’s fastest growing markets to get access to JD’s product range and products offered by JD Logistics’ merchant partners. The new agreement focuses on cross-border logistics, procurement and retail. It covers markets in Southeast Asia, the Middle East and Africa.

In Southeast Asia, Agility will act as a cross-border business-to-consumer (B2C) trunk service provider, utilizing its strong air freight capacity, and will also act a local business-to-business (B2B) warehouse provider. In the Middle East and Africa, Agility will act as JD’s primary logistics service provider and will handle terminal customs clearance and delivery services for its B2C line, helping JD Logistics improve its local logistics system and build a more complete transportation service network. Jointly, Agility and JD Logistics will build door-to-door cross-border and local B2C services.

In addition, Agility and JD will also cooperate in retail and procurement by promoting high-quality products made or assembled in the Middle East and Africa to Chinese sourcing merchants, and creating more sales channels for Chinese merchants. Agility will also help strengthen JD’s international supply chain. At the same time, JD will leverage its extensive logistics network and industry expertise to help Agility and its partners further enhance their footprint in the Chinese market, and increase overall operations efficiency.

Henadi Al-Saleh, Chairperson of Agility, said: “Agility has a long record of providing specialized services in emerging markets. By partnering with JD Logistics, we will leverage our respective strengths to make it easier to connect the businesses looking to tap the consumer demand in fast-growing markets such as ASEAN and the Middle East with the vast supplier base in China.”

Zhenhui Wang, CEO of JD Logistics said: “JD Logistics has developed advanced supply chain systems, technology and operations, and has extensive supply chain and logistics management experience. By partnering with Agility, we will provide customers with a variety of transportation services for ocean, land, air and rail transportation, helping us design the optimal logistics solution to reduce costs and increase efficiency for customers.”

The MOU was signed during JD Logistics’ 4th Global Supply Chain Summit in Beijing. The summit focused on the impact of advanced technologies on the global industrial economy and examined how artificial intelligence, big data, cloud computing and blockchain will affect economic and social development.

JD.com unveils China’s first 5G-powered smart logistics park

JD.com today announced the launch of China’s first 5G-powered smart logistics park in Beijing, China. China’s largest retailer continually breaks new ground through its own logistics business, JD Logistics, to keep the customer continually at the center. Aligning with its Industrial IoT (IIoT) strategy, the park implements 5G networks at its Asia No. 1 Warehouse in Beijing.

The bandwidth offered by 5G will enable JD to dramatically increase the efficiency of its IIoT fulfilment capacities on a large scale, facilitating instantaneous communication between human employees and smart machines, while enabling holistic monitoring of the site’s operations.

The facility’s newly implemented monitoring system will detect and analyze any problems occurring in the warehouse in real time. The technology will enable real-time monitoring of location and routes for forklifts and pallets, and provide preemptive alerts if something abnormal arises. For example, the technology would enable provision of wrong parking location alerts and abnormal driving route alerts for the forklifts to ensure efficiency and safety. Mass pallet monitoring will significantly increase efficiency improvement over manual monitoring. The 5G system will also greatly improve the efficiency of operations within the facility through smart parking which guides incoming vehicles to the most appropriate parking space or docking bay, and digital docking bay which can do real-time monitoring the truck loading and uploading goods.

These innovations are just the beginning of JD’s plans to utilize 5G technology. In the future, 5G-powered IIoT will drive a range of further applications across JD’s logistics operations, improving efficiency throughout the supply chain.

“The launch of JD’s 5G-powered smart logistics park in Beijing – the first of its kind – is an exciting step in the realization of the Industrial Internet of Things at scale,” said Wenming Zhe, chief architect of logistics R&D, head of 5G-powered smart logistics park projects at JD Logistics. “The low latency, high speed and ability to support a broad spectrum of simultaneous connections provided by 5G networks creates an unprecedented level of real-time connectivity, significantly improving the efficiency of JD’s fulfilment operations, which is key to providing the best customer service in the business.”

JD’s 5G-powered smart logistics park is an important development in the company’s strategy to utilize 5G networks in the application of IIoT technology across the company’s supply chain operations. JD expects to apply 5G and IIoT throughout its network of logistics parks, allowing for reliable and dependable robot-to-robot communication that requires minimal human intervention.

Young Consumers in China Drive Demand for Top Quality Bird’s Nest

Edible bird’s nest, a nourishing food long prized in Chinese cuisine, is being eagerly embraced by China’s younger generation. Recent data from JD.com shows that young people are now driving demand for this historically popular treat, which is believed to promote good health with particular benefits for the skin.

Data collected by JD.com shows that the average annual growth rate of bird’s nest sales on JD.com reached more than 50% over the past five years. It also reveals that consumption of bird’s nest is growing fast among the highly educated younger generation, particularly those born between 1985 and 2000. In fact, during 2019 over 60% of bird nest purchases on JD were made by those aged 16 to 35.

Analysis also indicates significant regional variations in bird’s nest consumption trends, with evidence of a stronger preference for dry bird’s nest in southern China and for pre-cooked bird’s nest in northern China. Beijing was the area which purchased the highest volume of bird’s nest, followed by Guangdong province from July 2018 to June 2019.

Young consumers in China are increasingly accustomed to making most of their purchases online, and JD’s reputation as the most reliable e-commerce platform in China makes it the natural choice for buying luxury items such as bird’s nest. Consumers also can enjoy the best prices on JD, as its cross border e-commerce maximizes cost savings by enabling products to go directly from host country to consumer without an intermediary.

In fact, during 2019 over 60% of bird nest purchases on JD were made by those aged 16 to 35.

According to JD.com data, sales of bird’s nest have seen strong growth during e-commerce shopping festivals such as JD’s 6.18 anniversary sale and Single’s Day, Chinese and Western Valentine’s Day and Double Ninth Festival, with significant growth in purchases by women.

JD.com is committed to providing high-quality products to consumers and its new partnership with Tong Heng, a leading bird’s nest manufacturer in Indonesia, positions it to fulfill this increasing demand. Indonesia is renowned among Chinese consumers as the source of some of the best quality bird nest worldwide.

“Our partnership with JD makes it more convenient than ever to purchase top quality birds nest in China,” said Usman, director of Tong Heng Bird’s Nest Factory. “For generations Chinese people have recognized the health benefits of edible bird’s nest, and data shows that it is an increasingly popular delicacy among China’s affluent young consumers. JD’s strength among this critical demographic and unrivalled data and analysis capabilities provides us an enormous advantage in reaching our target audience.”

“As a market leader in Indonesia, renowned in China for its top-quality bird nest, Tong Heng is the ideal partner to bring this time-honored delicacy to JD’s affluent younger users,” said Jing Xu, General Manager, TCM Nutrition and Health Management, JD Health. “Purchasing directly from a manufacturer in Indonesia allows JD to ensure all product meets the highest quality standards, creating the best possible value for consumers as well.”

JD Logistics Commits to Cutting Carbon Emissions by Joining the Science Based Targets Initiative

JD Logistics, an independently run business group under JD.com, China’s largest retailer, is making good on its commitment to responsible consumption, with the announcement that it has signed onto the Science Based Targets initiative (SBTi), an ambitious global campaign aimed at driving corporate action on climate change. As part of its commitment to the initiative, sealed by a strategic partnership with WWF China and One Planet Foundation, JD Logistics plans to release comprehensive carbon emission targets regarding its operations. JD Logistics will the first business group joining the SBTi in the area of logistics in China.

The Science Based Targets initiative is a collaboration between CDP, the UN Global Compact (UNGC), the World Resources Institute (WRI), the World Wide Fund for Nature (WWF), and one of the We Mean Business Coalition commitments. The program’s aim is to increase corporate ambition on climate action by mobilizing companies to set greenhouse gas emission reduction targets consistent with the level of decarbonization required by science to limit global warming rise within 2 degrees Celsius or even 1.5 degrees Celsius. JD Logistics will provide an overview of its existing measures to combat climate change – including its self-developed “Green Stream Initiative” – as well as set new targets in accordance with SBTi’s goals, and explain how these targets will be met.

JD logistics Green Packing

JD Logistics is one of the most important commodity distribution channels for many well-known brands and partners around the world. “WWF believes that JD’s initiatives to join the SBTi will also encourage e-commerce companies to pay more attention to green and sustainable innovation programs, leverage corporate leadership, and call for more industries to engage in climate action and work together to address the climate change,” said Weikang Wang, Director of Climate and Energy, Green Finance, WWF (China).

“In the fight against climate change, international co-operation and mutual engagement are of paramount importance, and JD Logistics is proud to support the aims of the Science Based Targets initiative,” said Feng Gao, head of Green Stream Initiative, JD Logistics. “The results of our Green Stream Initiative speak for themselves in terms of the progress JD Logistics has made in reducing the impact of our operations on the environment, but there is still more work to be done. We look forward to close engagement with SBTi to ensure we meet these new goals to ensure a better future for our planet.”

JD’s Green Stream Initiative, established in June 2017, has already been a resounding success across multiple metrics since its launch two years ago. In terms of reducing carbon emissions, JD Logistics has committed to upgrading its delivery fleet to clean energy electric vehicles, with over 5,000 already in use in nearly 50 cities across China. Green Stream Initiative programs have further reduced JD Logistics’ use of disposable packaging by 27,000 tons; seen the deployment of recyclable “green stream boxes” across 30 cities over 10 million times; and saved 500 million meters of adhesive tape by a switch to thinner strips of tape. JD Logistics’ efforts to save paper usage, achieved through paperless systems in warehouses, lightweight packaging and box recycling programs, have reduced the need for a total of 910,000 tons of paper.

JD EV Delivery truck

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As Young Chinese Go Crazy for Art, JD Partners with Museums to “Bring Art to Life”

JD is bringing art museums and Chinese consumer brands together to develop high-quality products adorned with the work of the world’s most renowned artists, allowing a new generation of Chinese consumers to enjoy aesthetic masterpieces in their daily lives.

The initiative comes as art is enjoying immense popularity in China, particularly amongst the younger generation. Recognizing this, JD launched JD Art, an exclusive channel for art purchases in March last year. JD Art customers are primarily born after 1980, with 66% of consumers aged 26-45. For many young Chinese, a key highlight of any museum or gallery visit is the gift shop, which provides the chance to take their artistic and cultural experiences back home with them. At Beijing’s Palace Museum, for example, sales of products including bags, cups, cell phone cases and even lipstick – exceeded RMB 1.5 billion in value during 2017.

To mark its Global Museums Day sales promotion, “Bring Art to Life” , on October 21, JD.com has partnered with four of the world’s finest museums to produce an array of well-designed consumer products incorporating elements of classic artworks from the museums’ collections. Consumers on JD can now enjoy 300 products from 50 brands decorated with works from the Metropolitan Museum of Art in New York, the Museum of Fine Arts in Boston, as well as London’s National Gallery and V&A Museum.

JD is bringing art museums and Chinese consumer brands together to develop high-quality products adorned with the work of the world’s most renowned artists

The vision behind “Bring Art to Life” is to provide consumers a way to appreciate these masterpieces in their everyday lives and foster a greater understanding of classic art among China’s youth. As such, the artworks have been integrated into the design of everyday products, rather than obscure luxury pieces to be placed on a mantelpiece. One highlight of the product range is a gift box manufactured by Chinese cosmetic brand Chando that is decorated to resemble a renowned book design by 20th century American illustrator Margaret Neilson Armstrong from the Metropolitan Museum of Art’s collection. Hygiene brand Tempo also brought pieces from the Met to life by integrating Van Gogh pieces “Wheat Field with Cypresses” and “Irises” and Henri-Edmond Cross’ “Landscape with Sky” into its product packaging.

By combining the booming interest in classic artwork and JD’s commitment to high quality, unique products

“Our ‘Bring Art to Life’ collection of products brings some of the world’s most amazing artworks from museum walls into the homes of our sophisticated young Chinese users,” said Jing Li, Director of JD Brand Marketing. “The four museums we worked with as part of this initiative are some of the world’s most eminent guardians of culture. By combining the booming interest in classic artwork and JD’s commitment to high quality, unique products, ‘Bring Art to Life’ will introduce the works of artists such as Van Gogh and Monet to new and enthusiastic young audiences in China.”

The Met’s head of licensing and partnerships, Lisa Silverman Meyers said, “The Met’s unique products and educational content feature a global array of art from the Museum’s vast collection, which we hope will inspire, delight, and inform Chinese consumers. The Met is so pleased to collaborate with JD.com on this first-ever JD Global Museums Day.”

In recent years, more and more museums have turned to e-commerce as a channel for promoting classic artwork. Earlier this year, both the Met and the V&A launched stores on JD’s platform.