Finnair becomes first non-Chinese airline to collaborate with JD.com

Finnair will start a collaboration with JD.com, China’s largest retailer online or offline. Finnair will be the first non-Chinese airline to open a flagship store for online flight bookings on the JD Travel platform, in the beginning of 2018. The collaboration also includes promotions and loyalty member partnerships.

JD Travel benefits from JD.com’s 258.3 million customer base. Through partnering with Finnair, JD Travel will deepen its foothold in the international travel market.

Through partnering with Finnair, JD Travel will deepen its foothold in the international travel market.

“This collaboration is an important milestone for Finnair and shows our commitment to offer more choices and localized services for our Chinese customers. As part of this collaboration, loyalty members will also be able to exchange points between Finnair Plus and JD Travel,” says Mr. Juha J?rvinen, Chief Commercial Officer (CCO) at Finnair.

“We are pleased to work with Finnair, an internationally respected name in international air travel, to bring more high-quality travel options to our international-minded customers,” said Mr. Feng Sun, general manager of JD Travel. “We believe that this partnership will help Finnair connect with our more than a quarter of a billion consumers, opening up a significant new market.”

Over the past decade, Finnair has placed a strong strategic focus on the Chinese market and is fast becoming one of the biggest and most preferred European carriers operating between Europe and China. The opening of the Nanjing route in May 2018 will increase Finnair’s growing footprint in Northeast Asia, with the Finnish carrier flying to seven destinations in Greater China during the 2018 summer season.

JD.com Enters Exclusive Strategic Partnership with Smithfield, World’s Top Pork Processor and Hog Producer

JD.com has announced a strategic partnership with Smithfield Foods, Inc., a global food company and the world’s largest pork processor and hog producer. Under the agreement, JD will become the exclusive seller of the Virginia-based company’s frozen pork products in China.

Smithfield will offer pork products popular in China, such as pigs’ feet, bellies, tenderloins and other cuts to JD’s more than 258 million customers, with more to be introduced in the future. Smithfield’s debut on JD.com marks the first time it is selling its fresh frozen pork to customers online in China. JD expects to sell some 22 million pounds of Smithfield U.S. pork over the next three years.

China is the world’s largest producer, consumer and importer of pork. According to official estimates, Chinese pork imports more than doubled in 2016, reaching a substantial 1.6 million tons shipped, primarily from the U.S. and Europe.

Meat products are a fast-growing category for JD. In the first half of 2017, gross merchandise volume (GMV) from direct sales of meats on JD increased more than 780 percent year-over-year, with imported meat accounting for more than 30 percent of those sales. In June 2017, sales of imported pork were nearly double the prior month. Online orders for fresh and frozen meat come chiefly from first and second-tier cities, leaving huge potential for growth in online sales from the rest of the country.

“Consumers put their trust in Smithfield every time they eat one of our products,” said Kenneth M. Sullivan, Smithfield Foods president and CEO. “That’s why the safety and quality of our foods is fundamental to our success as a company, and why our corporate mission is simply to provide ‘Good food. Responsibly.’ Working with JD, we have full confidence that consumers across China will enjoy the freshest possible pork products. JD is truly a leader in cold chain delivery, ensuring our meat will be delicious when it reaches Chinese consumers.”

Richard Liu, JD.com chairman and CEO, said, “Ensuring the quality, safety and reliability of everything we sell is part of JD’s overall commitment to our customers. When it comes to food, and particularly a major staple of Chinese households like pork, this is even more critical. That’s why we are pleased to be working with Smithfield, a trusted and respected partner with a long history in the industry, to offer easy access to high-quality choices for even more families around the country.”

JD’s extensive cold chain logistics capabilities will ensure Smithfield’s products arrive at customers’ doors safely and rapidly. Smithfield’s frozen pork will be cold-chain transported from the U.S. and stored in JD’s own warehouses in China. From there, JD can deliver it to customers in more than 100 cities across the country within 48 hours – and to many in as little as six hours. With its complete cold chain solution, JD can monitor the temperature and humidity of products from warehouse to delivery. JD’s cold chain logistics network currently includes 11 cold chain warehouses in China, enabling the delivery of fresh products to customers in 300 cities.

JD, Smithfield, and Shuanghui, Smithfield’s sister company in China, will also cooperate on marketing, supply chain, cold chain logistics, technology, as well as other areas.

JD.com Forms Partnership with Sogou to Strengthen E-Commerce Marketing

JD.com has formed a strategic partnership with Sogou, the subsidiary of China’s leading online media, video, search, and gaming business group Sohu, to strengthen collaboration in precision marketing.

Sogou users will have direct access to JD.com’s shopping platform via Sogou’s search, news aggregation and yellow pages mobile apps. In addition, the partnership will leverage big data insights from both partners to provide more relevant advertisement and shopping content to Sogou’s users across Sogou Search and Sogou Keyboard among other products. Both Sogou and JD’s powerful AI technology will power data analysis that will help to continually improve the effectiveness of the cooperation over time. The partnership with Sogou follows several others JD has signed with Baidu, Qihoo 360, and most recently, NetEase. Other similar partners include Tencent and Toutiao.

JD Launches Unmanned Convenient Stores with Fully Integrated Offline Retail Solutions

JD reveals two models of unmanned convenient stores, providing flexibility and customized shopping options

Ahead of this year’s Single’s Day, Chinese largest retailer has revealed that it is already testing two unmanned smart store models. The different solutions being tested by JD will help store owners increase efficiency and significantly improve customer service.

One model, JD’s Unmanned Convenience Store, offers a complete solution integrating various smart technologies. The second model, JD’s D-Mart Smart Store Solution offers low-cost wholesale and piecemeal customization flexibility to allow store owners to upgrade their existing stores and increase efficiency.  Both models leverage facial recognition technology to facilitate shopping and payment so users don’t have to wait in checkout lines.

The stores are currently being tested with JD’s 10,000+ employees at its headquarters in Beijing.

JD’s Unmanned Convenience Store Thermal Tracking

JD’s Unmanned Convenience Store, developed by JD’s logistics innovation lab JDX, is powered by technology and algorithms developed entirely in house. It focuses on leveraging the latest cutting edge technology such as RFID, facial recognition, and image recognition, both to stores operated by JD, and eventually to high-quality third-party retailers. Cameras on the ceilings of the stores can recognize customers’ movement and also generate heat maps of the activity to monitor traffic flow, product selection and customer preferences, helping store owners to stock efficiently.

The D-Mart Smart Store Solution, developed by JD’s AI department, offers a low-cost option for store owners to significantly upgrade existing operations, painlessly. Complete with smart shelving tools using JD Smart Vision technology that can recognize products and in-store behavior, as well as AI, the solution helps store owners better gauge how to manage inventory and product displays. Additionally, store owners can choose to include a smart counter, which offers product recognition, bill generation and checkout. A smart advertisement screen in the store leverages facial recognition to show customized advertisements based on individual users’ shopping habits and demographics.

Smart solution for identifying products

Song Ma, Vice President of JD.com said, “These two smart-store solutions will completely change what it means to go to take a trip to the store. From helping small stores owners streamline their supply chains and increase stocking efficiency, to speeding up check out, this is a massive jump beyond anything in use today.”

JD has been researching innovative solutions to transform all facets of retail. In addition to the unmanned stores, JD is also testing smart solutions in its own JD Retail Experience Shops. Moreover, the company recently entered into a strategic partnership with Sinopec to integrate smart technology into Sinopec’s gas stations across China.

Renowned Canadian Fashion Brand Ports 1961 Chooses JD’s New Toplife Platform for First Ever Online Store in China

Ports 1961, the globally renowned Canadian luxury fashion label, has chosen Toplife, JD.com’s newly launched exclusive shopping platform as the venue for its first-ever online store in China. Ports 1961 – or “Ports” – was founded by Canadian entrepreneur Luke Tanabe in Toronto in 1961 and remains beloved for its simple, elegant and high-quality collection of ready-to-wear fashion, handbags and accessories. Ports was a pioneer in the globalization of high fashion, opening stores in China as early as the mid-1990s.

Today, Ports 1961 has turned to JD’s Toplife to broaden its reach among China’s luxury consumers. Toplife is a dedicated, independent sales platform for luxury goods delivering a premium, differentiated experience to customers consistent with what they would expect in an offline store.

Wang, like many JD couriers around China, is known affectionately as “Uncle Guanjun” (冠军叔叔) by the children in the compound.

The news comes less than a day after JD announced the launch of its new platform, which provides discerning consumers a luxury shopping experience. Aside from Ports 1961, many marquee brands have already joined Toplife, including La Perla, Emporio Armani, Rimowa and more.

“China has long been a priority for Ports 1961 and we have had successful stores there for nearly two decades,” said Marc Boelen, VP, Head of Strategic Planning & Growth of Ports. “To continue our success, we needed to add an ideal platform like Toplife to make our online debut in the country. By partnering with JD — China’s e-commerce leader — to take our presence online, we will be able to give Chinese consumers even more convenient, specialized access to our premium designs.”

By partnering with JD -- China’s e-commerce leader -- to take our presence online, we will be able to give Chinese consumers even more convenient, specialized access to our premium designs.”

“JD is thrilled to welcome Ports 1961, a globally respected and coveted international luxury brand, to Toplife,” said Xia Ding, president of JD Fashion. “As part of this year’s luxury push, we are bringing top-notch service and a wide array of options to our increasingly sophisticated high-end consumers. Ports 1961 is an excellent addition to our growing list of renowned brands on Toplife.”

As part of the partnership, Ports 1961 has already launched its new 2017 Fall and Winter arrivals online exclusively on Toplife.

JD’s “Take” Technology Raises the Game for Offline Shopping

Contemplating buying a new phone? You’ve probably already extensively researched your options and watched a few product demo videos before even entering the store. But what if you didn’t have to? Enter “Take,” JD’s latest advanced technology which leverages big data to bring the precision of online shopping offline. JD recently introduced “Take” in two JD Retail Experience Shops in Beijing and Shanghai.

JD recently introduced “Take” in two JD Retail Experience Shops in Beijing and Shanghai.

With “Take,” when a customer enters a store and picks up a product on display, a video on an attached tablet introducing the product, its features and its specifications will automatically start to play. If two products are picked up at once, the screen will prompt the customer to choose which of the two products’ video demos he or she wants. Using sensors attached to the devices on display, the technology can track how many times a product has been picked up. The unique data obtained will directly help improve the offline shopping experience by providing insight into product selection and ideal product placement within stores. It will also optimize marketing and enable JD to more accurately calculate offline conversion rates.

Through its JD Y technology unit, the company is using AI and big data to define the future of retail by providing new smart solutions, both online and offline. “We’re constantly looking for unique ways to use our technology to improve our customers’ experience,” said Cao Xuechao, Director of retail innovation at supply chain R&D for JD.com.

JD is the industry leader in using big data to provide online shoppers with customized search results taking into account their unique situations and preferences. In August, the company rolled out JD Retail Experience Shops across China, giving customers a chance to touch and try a range of products, all sourced from JD.com.

“With ‘Take’ and other advanced technologies, we’ll be able to better understand what our customers want when they shop offline,” said Zhang Bing, Head of Retail Innovation at JD Electronics. “We can then deliver that to them in store with the same precision they’re used to when they shop online.”

JD.com Forms Autonomous Light Van Research Partnerships with SAIC Maxus, Dongfeng

JD.com, China’s largest retailer, has announced partnerships with SAIC Maxus, China’s leading commercial vehicle manufacturer, and Dongfeng Motor Corporation, China’s leading automobile manufacturer, to conduct research into China’s first autonomous vans.

JD has jointly researched two models of autonomous light electric vans with SAIC Maxus and Dongfeng, respectively, for delivery of goods from JD’s distribution centers to delivery stations in the future. SAIC Maxus’ electric van can sense obstacles 150 meters away and plans its route leveraging its radar system, sensors and positioning system. To date the van has conducted successful tests of its automatic route planning, automatic overtaking, automatic obstacle avoidance and self-parking functions.

JD has jointly researched two models of autonomous light electric vans with SAIC Maxus and Dongfeng, respectively JD has jointly researched two models of autonomous light electric vans with SAIC Maxus and Dongfeng, respectively

Autonomous vans are the latest additions to JD’s autonomous vehicle family. JD began developing its autonomous ground delivery vehicle in September 2016, aiming to employ unmanned delivery vehicles to conduct bulk deliveries to office buildings and residential areas in cities to increase the efficiency of deliveries in urban areas.

In June, JD began testing last-mile delivery via autonomous delivery robots on university campuses. Students at Renmin University and Tsinghua University, among other schools, who place orders on JD can pick up their items from the autonomous robot at designated destinations across campus such as cafeterias or dormitories. By using a unique passcode, JD users can open the delivery robot’s secure locker to retrieve their parcels.

“With technology as the driving force, JD operates the most advanced retail operation in the world,” said Zhenhui Wang, CEO of JD Logistics. “Our extensive in-house logistics network provides the ideal real-world scenario in which to test autonomous vans. Working with our partners, we will continue to enhance our smart logistics and push the bounds of traditional logistics solutions.”

JD currently operates China’s largest nationwide delivery network and is able to provide same- or next-day delivery to a population of over a billion. Its logistics innovation lab is also researching other state-of-the-art automation technology such as delivery drones and automated warehouses to provide the best possible user experience for customers.

JD.com Supports Designers at London Fashion Week in a Major Step Bridging Fashion and E-Commerce

As the world’s most talented designers descended on London for Fashion Week, they were joined by JD.com, China’s largest retailer and go-to destination for authentic fashion and luxury products.

As the world’s most talented designers descended on London for Fashion Week, they were joined by JD.com,

For the Spring/Summer 2018 event, JD Fashion sponsored the shows of two award-winning designers: Mary Katrantzou, a designer from Athens known for her use of clashing aesthetics to create feminine, innovative and fresh looks; and London-based designer Huishan Zhang, who draws his romantic, sophisticated signature style from China, where he was born.

“Having a partner with such incredible reach in China opens my designs up to a whole new audience, and allows my brand to be truly global,” said Katrantzou, whose Spring collection featured stunning looks inspired by childhood memories and experimentation. “It’s wonderful JD is willing to both collaborate with and protect fashion brands in an exciting market.”

“JD is building a bridge between fashion and technology, through appreciation of design and creating a fashion and luxury shopping experience in China that never existed before,

“JD is building a bridge between fashion and technology, through appreciation of design and creating a fashion and luxury shopping experience in China that never existed before,” Zhang said. His Spring collection drew inspiration from the sixties, fusing function and femininity.

The sponsorships followed the September 18 announcement of a new partnership between JD.com and the British Fashion Council/Vogue Designer Fashion Fund. JD will work with BFC to help British designers expand their footprint in China and bring a wider selection of fashion to JD’s 258.3 million customers.

The expansion of JD’s fashion business has accelerated over the last year, as more women and upwardly-mobile consumers are flocking to the site in search of distinctive products that they know will be authentic and of high quality. The company is attracting an ever greater number of international brands with its zero-tolerance policy toward counterfeits and its unparalleled service, including JD Luxury Express, a specialized white glove service for luxury purchases. Specially trained staff, in uniforms and white gloves, now hand-deliver eligible products in electric vehicles to create a differentiated luxury experience that matches the premium service customers have come to expect from physical stores.

JD has added or deepened partnerships with brands including Emporio Armani, Chopard, Ralph Lauren, Under Armour and others in recent month

Over the last year, JD has added or deepened partnerships with brands including Emporio Armani, Chopard, Ralph Lauren, Under Armour and others in recent months. It has collaborated with design houses including Alexander McQueen to launch exclusive lines in China. Earlier this year, it invested $397 million in fashion e-commerce platform Farfetch.

“Chinese consumers grow more discerning by the day, and they’re increasingly looking for brands from abroad that will help them express their individual style,” said Xia Ding, President of JD Fashion. “We wanted to be here at London Fashion Week to express our support and appreciation for the fashion community, and to show our dedication to being their best partner for entry into the China market.”

JD’s London Fashion Week activities come on the heels of the company’s New York Fashion Week presence, which included sponsorship of the showcase of 3.1 Phillip Lim’s Spring/Summer 18 collection.