JD Allies with Lagardere to Enter into Duty-Free Cooperation with CNSC

by Doris Liu

A joint venture between JD and its French partner Lagardere Travel Retail entered into cooperation with the China National Service Corporation (CNSC), a subsidiary of Sinopharm, on February 28, aiming to build a more convenient and reliable duty-free shopping experience for customers.

CNSC’s duty free business operates across China with full coverage of the duty-free channels of airports, sea ports, downtown and Hainan island. The cooperation will leverage all sides’ advantageous resources to strengthen CNSC’s online and offline duty-free business, cross-border e-commerce and so on. Meanwhile, it will also promote the digital intelligent transformation of the duty-free industry from the traditional business model.

With policies in favor of the cross-border e-commerce being introduced, more and more traditional duty-free companies are seeking digital transformations. Established in Hong Kong and controlled by JD, the joint venture between JD and Lagardere Travel Retail, namely JD Worldwide-Lagardere (HK) Company Limited, will comprehensively expand its duty-free related business, capitalizing on Lagardere’s years of offline experience in traditional travel retail and luxury retail operations, as well as JD’s industry-leading ability of supply chain, retail infrastructure, and omni-channel operation capabilities.

 

(liujun215@jd.com)

JD Health Launches All-Round Service for Patients with Rare Diseases

by Vivian Yang

Ahead of this year’s World Rare Diseases Day on February 28th, JD Health announced its strategy for building an ecosystem to provide all-round services for people with rare diseases in China, helping them better access medical treatment, medications, healthcare management and financial support.

The approach is an elevation from JD Health’s Rare Diseases Care Project which was launched last February. It is estimated that the project has provided medication and healthcare support to more than 24,000 patients with rare diseases in the past 12 months.

Ceremony for the launch of JD Health’s All-Round Service for Patients with Rare Diseases

JD Pharmacy, the medicine retailing channel of JD Health, offers nearly 70 percent of approved medicines for rare diseases in China, making it the most comprehensive online retailer in this regard, according to JD Health’s announcement during the launch ceremony held in Beijing on February 27th.

The company has been actively promoting the supply of rare disease medicines through close cooperation with pharmaceutical companies at home and abroad. For instance, last year, JD Pharmacy became the initial online distributor for Novartis’ Mayzent® (siponimod), an innovative drug for multiple sclerosis (MS), and Takeda’s FIRAZYR, a newly imported injection for acute attacks of hereditary angioedema (HAE).

JD also developed an integrated proprietary cold-chain delivery service for rare diseases medicines, which will be sent from JD’s warehouse to patients’ door steps. By the end of December 2021, JD’s self-operated delivery service has covered more than 200 cities across China.

Meanwhile, a patient recruitment center was set up on JD Pharmacy to connect patients with clinical trials and support the acceleration of new medicine development. Patients can also submit their medicine requests to a wish list on JD Health which helps to guide the company as it explores further cooperation with pharmaceutical companies to push forward the market approval process.

A roundtable discussion on companies’ roles in treating rare diseases with partners from pharmaceutical companies 

On the life and financial support side, JD Health has been providing fund application, healthcare consultation, patients’ activities and knowledge sharing events together with the Illness Challenge Foundation and other rare disease patients organizations. So far four patient groups with different types of rare diseases, including hereditary epidermolysis bullosa,  neuromyelitis optica, amyotrophic lateral sclerosis and idiopathic pulmonary hypertension have been benefiting from these services on a regular basis.

With the goal to accelerate diagnosis, JD Health works closely with pharmaceutical companies, foundations and other partners to explore new services such as inviting renowned doctors for telemedicine consultations, offering online healthcare courses on rare diseases, providing gene testing, and building up online training section for doctors on the grassroots level to help them on rare disease diagnosis, treatment and rehabilitation.

“Rare diseases are not only a medical issue but more a social issue,” said Enlin Jin, CEO of JD Health at the ceremony. “We have joined hands with many partners to continuously explore multiparty co-payment and public welfare assistance models, and we hope that this progress and these initiatives will realize our original intention, which is to create tangible value for the course of rare disease prevention and treatment.”

Jin said the JD Health’s “medical treatment + medicine + service + payment” ecosystem for rare diseases will continue to be improved to serve patients and arouse more public awareness and support.

 

(vivian.yang@jd.com)

Kering Group’s High-end Jewelry Brand Qeelin Launches Flagship Store on JD.com

by Xiaoqian Han

Qeelin, a high-end jewelry brand held by Kering Group, launched a flagship store on JD.com on February 22nd. As the first brand of Kering Group to cooperate with JD, Qeelin launched the Wulu series, Yu Yi series, BoBo series, and other top items and collections for JD.com users.

This high-end contemporary jewelry brand was founded by Dennis Chan in 1997, which named after the auspicious mystical creature and inspired by ancient Chinese legends about the exploration of the Dunhuang Mogao Caves, a popular Buddhism art relics prospered in the Sixteen States Period(304-439), and listed as the World Culture Heritage in 1987 by UNESCO.

Qeelin Wulu collection
Qeelin BoBo collection
Yu Yi collection

Three high-end jewelry collections including the Wulu collection, Yu Yi collection and BoBo collection have been launched on JD.com. Specifically, the Wulu collection interprets the mythical powers of the Hulu, a Chinese gourd as a symbol of positivity and hope. The Yu Yi series is another of Qeelin’s iconic collections that refers to dreams and love, as well as a symbol of peace and friendship represented in the Qeelin BoBo collection. Every piece carries a rich cultural connotation, from necklaces, bracelets, and earrings to other exquisite jewelry, and consumers can buy them in one stop on the JD Qeelin flagship store.

JD has gathered more than 300 flagship stores of big brands in the area of fashion and family living, covering jewelry, clothing, luggage, shoes and boots, home furnishing, watches, etc. Among them, LVMH Group’s top luxury brands such as LV Louis Vuitton, BVLGARI, DIOR, GIVENCHY, LOEWE, and other top luxury brands have reached cooperation with JD.com. Qeelin’s new flagship store on JD.com will enable consumers with one more option to buy top brands from all over the world and enjoy a high-quality fashion life with a click of a finger.

 

(hanxiaoqian3@jd.com)

 

Estee Lauder’s Male Skin Care Brand, LAB SERIES, Unveils Flagship Store On JD

by Doris Liu

JD Beauty recently opened the self-operated official flagship store for LAB SERIES, men’s high-end skin care brand under Estee Lauder.

According to JD Beauty data, sales of LAB SERIES products surged on the store’s grand opening day, February 22. Compared with the trial operation stage, it ranked No.1 brand in the men’s skincare category. Additionally, its daily turnover increased by 17 times and its popular trio set consisting of All-In-One Multi-Action Face Wash, Daily Rescue Water Lotion and Daily Rescue Energizing Face Lotion went up by 22 times respectively month-on-month.

As skincare awareness grows, more and more men are purchasing skincare products with higher demand for premium brands, quality and efficacy. In recognition of this trend, JD Beauty continues to expand its men’s skincare brand portfolio. The presence of LABS SERIES on the JD platform further enriches consumers’ choice of genuine products from big brands; meanwhile JD’s delivery service, full-chain operation and comprehensive customer service system also adds confidence to the brand’s continued growth.

In January 2022, it launched a global brand update, which not only redefines the brand concept, but also clearly lists the efficacy and ingredients of each product on the packaging, so that men can select products in a more targeted manner.

 

(liujun215@jd.com)

JD.com Ramps Up Hub Node Data Center Construction for National Project

by  Yiming Yan

As an important participant in the new infrastructure construction of China, JD Cloud has completed the layout of over 7,000 data centers around the country, based on its extensive experience in technical facility building and operation management.

On February 17, China’s NDRC (National Development and Reform Commission) and other departments officially launched the “east-to-west computing resource transfer project,” involving the construction of eight national computing hubs as well as 10 national-data center clusters.

The project aims to efficiently direct computing demand from the east to the west of the country. By optimizing data center layouts and promoting east-west synergy, the project will better optimize resource allocation, thus improving efficiency.

A spokesperson of JD Cloud disclosed that JD Cloud will subsequently participate in the construction of hub node projects related to the “east-to-west computing resource transfer project,” build low-carbon and energy-saving data centers and construct a more flexible and efficient infrastructure system to promote industrial digitalization.

Several of JD’s data centers are already located in hubs of the Beijing-Tianjin-Hebei region, Yangtze River Delta, and the Chengdu-Chongqing economic circle to serve the initiative.

Among which, JD Cloud’s Langfang data center in the Beijing-Tianjin-Hebei region hub uses a high-temperature water system to cool CPUs through large-scale adoption of liquid cooling and heat recovery technologies, achieving a total carbon emission reduction of over 10 percent, reducing the data center’s annual operation PUE to less than 1.1, saving the infrastructure energy consumption by nearly 30 percent.

The JD Cloud Data Center in the Chengdu-Chongqing economic circle has introduced large-scale computing clusters, disaster recovery centers, and projects such as intelligent manufacturing as well as big data industry manufacturing and an R&D division, serving as a model of new infrastructure support for the regional gathering of the intelligent industry ecosystem.

“Like the South-to-North Water Diversion Project and the West-East natural gas transmission program, we should fully exploit the country’s system and mechanism to make integrated arrangements at the national level,” NDRC official Sun Wei stated in a recent interview, according to Xinhua.

 

(yanyiming1@jd.com)

JD Worldwide Partners with British Luxury E-commerce Venture Barclay Street

by Mengyang He

JD.com’s cross-border e-commerce marketplace, JD Worldwide, has signed a cooperation agreement with Barclay Street on February 23, aiming to bring over 100 British and European luxury brands to the Chinese market. With the cooperation, a store named “Barclay Street Overseas Flagship Store” will open on JD.com this year, through which JD.com’s users will have access to a wide range of high-quality British and European products.

Signing ceremony in China (from left to right: Mr. Kannon Qian, Head of JD International Logistics Europe; Mr. Larry Lee, Vice President of Global Corporate Affairs at JD.com; Mr. Chen Lin, Vice President of Platform Business at JD.com; Mr. Xu Jin, Chairman of China Association of International Trade; Mr. Luke Liu, Deputy General Manager at JD Worldwide)

Barclay Street is a UK-based business focusing on providing boutique luxury brands with access to the Chinese market. “We are thrilled to be partnering with JD.com, one of the world’s leading online retailers. This is a transformational step towards opening the doors of the largest luxury goods market in the world to a variety of Europe’s finest boutique brands,” noted Mr. Myles Barclay, Co-founder and CEO of Barclay Street. “Our collaboration with JD will significantly lower the barriers to entry for those brands, and give Chinese consumers unprecedented access to some of the UK and Europe’s finest craftsmanship.”

Signing ceremony in the UK (bottom center: Mr. Barry Yu, General Manager of JD International Logistics UK; bottom right: Mr. Myles Barclay, Co-founder and CEO of Barclay Street)

“Fashion products are hot sale in cross-border consumption. Through the cooperation, JD Worldwide will bring more international high-quality brands to the Chinese consumers,” explained Mr. Chen Lin, Vice President of Platform Business at JD.com.

To better facilitate these international merchants at tapping into the Chinese market, JD Worldwide has provided Barclay Street with tailor-made support solutions in product selection, marketing operations, logistics, warehousing, and other aspects.

JD.com will also open a fast track for cross-border e-commerce entry, helping international merchants with qualification review, logistics and payment opening, synchronization of product selection, customs filing, and product listing. The entire process will be shortened from several months to 3-4 weeks.

Signing ceremonies in China and the UK

Additionally, the UK based teams of JD International Logistics will work closely with Barclay Street to build end-to-end all-chain solutions, leveraging JD’s global supply chain network services for international merchants, including over 1,300 warehouses and 200,000 delivery personals.

As of now, JD’s 80 bonded warehouses and overseas warehouses stretch over North America, Europe, Southeast Asia, the Middle East, Australia, and more. With nearly a thousand global supply chain network routes in place, JD International Logistics has been providing services to 220 countries and regions.

As a one-stop consumption platform focusing on the integrated import business, JD Worldwide will explore more development approaches, promote the integration of supply and demand, become the bridge between consumers and international merchants, provide chances of growth for the merchants, and better service experiences for the consumers.

Barclay Street is a subsidiary of AILUX Group Ltd, a UK company specializing in providing solutions for boutique brands in China.

 

(hemengyang5@jd.com)

JD’s First Batch of COVID-19 Relief Donations Arrives in Hong Kong

by Vivian Yang

After JD.com announced it would donate RMB 100 million yuan worth of COVID-19 relief supplies to medical workers in Hong Kong on February 18, its first cargo truck carrying nearly 15,000 protective suits arrived in the city in early hours on February 23.

More boxes are on the way, with the first batch totaling over 6,000 boxes of PPEs including masks, gloves, and sanitizer gels, which were shipped from factories and warehouses from different regions in China over the weekend and consolidated in Shenzhen.

The first cargo truck of JD.com’s COVID-19 relief donations arrived at JD’s warehouse in Hong Kong

More emergency dispatches of COVID-19 relief materials will continue to be transported to JD’s warehouse in Hong Kong, from where the local organization “Hong Kong Community Anti-Coronavirus Link” (全港社区抗疫连线) will handle the distribution to hospitals.

COVID-19 relief donations of JD.com arrived at JD’s warehouse in Hong Kong

“Thank JD.com for the concern and quick support to Hong Kong’s fight against the epidemic. We will take stock of the supplies and dispatch them to ensure that they reach the frontline medical staff as soon as possible to meet their urgent needs,” according to the organization.

A JD staff takes stock of the donations in the company’s cargo transfer center in Shenzhen  

To meet Hong Kong residents’ surging demand for anti-epidemic and life necessities, JD mobilized inventories and set up a special portal on its App to offer online shopping convenience for Hong Kong customers as well as discounts and free delivery service, which also helps reduce cross-infections.

JD Health has launched a free online consultation service for users in Hong Kong to have easy access to healthcare advice from telemedicine doctors and multimedia guidance on coronavirus infection prevention.

 

(vivian.yang@jd.com)

Posted in ESG

JD.com Kicks Off Wilson Brand Day for Hot Sale

by Mengyang He

JD.com kicked off the Wilson Brand Day on February 23, bringing consumers an array of top-tier American sports products at discounted prices, including basketballs, tennis balls, professional and beginner tennis rackets, sports duffle bags, inflators for basketball, football, volleyball, as well as  accessories.

Wilson is highly visible in various sports events worldwide. For example, Wilson is one of the NBA’s officially recognized basketball brands. On JD’s Wilson Brand Day, the NBA training-used basketballs, indoor basketballs, youth basketballs, and women’s basketballs are all available at discounted prices.

Depending on different usage scenarios and consumers’ needs, Wilson basketballs are divided into five major categories: hard floor & moisture absorption, campus series, streetball series, classic series, and league series, which correspond to different floor surfaces, such as cement, polyvinyl chloride (PVC), hardwood, etc.

Not only do Wilson basketballs strive to look good aesthetically, but they utilize technologies and different materials to increase the abrasion resistance and the texture, allowing consumers to have a better user experience.

 

(hemengyang5@jd.com)