JD.com Raises Inventory of Daily Necessities by Three Times in Coping with Delta Variant Outbreak in China

by Yuchuan Wang

JD.com is leveraging its nationwide supply chain advantages to secure the supply of daily necessities to consumers during the new outbreak of the Delta variant of COVID-19 in China, especially in the categories of food, beverage, disinfectant and baby products.

As of Aug. 4, the company has stocked 3 times the normal inventory of cereal and grain products. JD says that its inventory in Nanjing and Zhengzhou, the medium- and high-risk areas of COVID, can guarantee at least 20 days of demand from local customers.

More than two million packs of drinking water have been stocked in the company’s warehouses across China, which is 5 times the normal stock level. And more will be continued to be put into storage.

In addition, the stock of 15 major disinfectant products from brands including Dettol has also been increased by 3 times. JD’s sales team will also monitor the real-time online availability to make sure customers can get access to sufficient disinfectants and sanitizer products.

In terms of fresh produce, JD Fresh has stocked nearly a thousand tons of fruit and vegetables, in addition to 2,000 tons of meat and dairy products.

Forty-nine SEVEN FRESH supermarkets and convenience stores which are under JD.com in China are conducting thorough daily disinfections to ensure customers can safely buy daily necessities offline in their neighborhood. Consumers can also place orders on the SEVEN FRESH app and have their products delivered to their doorstep in as fast as 30 minutes.

Additionally, more than 300 JD Baby and Maternal shops in China can secure the demands of milk powder and diapers for 30 to 45 days at stable prices, providing a secure guarantee for parents and their children.

 

(yuchuan.wang@jd.com)

Posted in ESG

JD Explore Academy Publishes AI Responsibility Manifesto with Industry Partners

by Ling Cao

JD Explore Academy jointly published the first AI responsibility manifesto with tens of institutions and innovative enterprises at the Global Digital Economy Conference held during Aug 2 to 3.

The manifesto focuses on several aspects. For example, the AI system should match the sustainable development concept, as well as adhering to the principles of trustworthy AI and transparency.

Fengxiang He, algorithm scientist of JD Explore Academy, shared during a video speech, “An open attitude, collaboration, synergy and sharing will become normal trends for the AI industry. JD Explore Academy will deeply develop trustworthy AI, super deep learning and quantum machine learning. We aim to promote continuous innovation in fundamental scientific areas to help with industrial development.”

“JD will open its resources and capabilities to build the industrial ecosystem, in order to promote the country’s real economic growth,” added He. The conference, organized by multiple national government departments and the Beijing municipal government, has discussed key topics including innovation and responsibility in AI.

During the leading AI conference WAIC held in July, JD Explore Academy co-published China’s first whitepaper on the concept of trustworthy AI with the China Academy of Information and Communications Technology (CAICT), explaining the topic in a thorough way.

During the Global Digital Economy Conference, 44 enterprise cooperation MOUs were planned and 25 projects landed, with the total expected scale worth around RMB 1.84 billion yuan.

 

(ling.cao@jd.com)

JD’s Jingxi to Donate 100,000 Anti-COVID Kits to Nanjing Residents

by Vivian Yang

JD‘s social commerce platform Jingxi has started to distribute 100,000 free anti-COVID protection kits in Nanjing, the capital of Jiangsu province of China. The city is currently facing an outbreak of the COVID-19 Delta variant since earlier this month.

The kit includes medical facemasks, hand sanitizers, medical alcohol sprays, and disinfectants.

From August 4 to 7, Nanjing residents can apply for the kits free of charge through Jingxi’s multiple online platforms, such as its App, WeChat mini-program, its group-buying platform Jingxi Pinpin and more.

In addition to that, Jingxi will leverage its supply chain capabilities and multi-channel resources to actively cooperate with the government, its online merchants and sellers in the local network to ensure product supplies in Nanjing.

According to Jingxi’s announcement, the platform has coordinated with several production bases around Nanjing to store and supply fresh produce to the virus-stricken city. So far, the platform offers 460 kinds of fresh produce to Nanjing residents including fruits and vegetables, eggs, meat, milk, seafood, rice, flour, cooking oil and more, ensuring the sufficiency and variety of people’s dining at home.

All of Jingxi’s staff, products and operation areas will go through daily virus inspection tests, and Jingxi’s 5,000 group-buying heads in Nanjing will provide convenient pick-up services to further facilitate residents’ shopping activities.

Meanwhile, as a digital platform, Jingxi also serves as a handy channel for customers in virus affected regions to search for all kinds of anti-COVID goods, and in response, the platform will prioritize the supplies to these areas.

People can also get real-time information and updates regarding China’s epidemic control measures from all of Jiangxi’s channels.

 

(Vivian.yang@jd.com)

Posted in ESG

JD Health May Issue Nucleic Acid Testing Results in Two Hours

by Hui Zhang

JD Health announced to upgrade nucleic acid testing services on August 3 by cooperation with testing institutions, with results issued in as fast as 2 hours.

The service update follows a recent spike of COVID-19 cases in Nanjing and Zhangjiajie. JD’s users can simply type in the keywords “核酸检测” (nucleic acid test) to place an order. Consumers can book the testing time online, and bring their ID cards to offline institutions to receive the service and the results can be issued within 24 hours. So far, the service is available in 45 cities across China.

Meanwhile, users can also access the door-to-door sample collection service within JD’s app, making it convenient for them to complete the test without leaving home. So far, the service is available in cities including Beijing, Zhengzhou, Qingdao, Jinan, Hangzhou, Chongqing and Kunming. The results will be issued within 1-2 days.

Previously, JD Health also launched a dynamic information platform within JD’s app to release vaccine-related news from all over the country, including the latest news on the development and availability of the COVID-19 vaccine.

Negative nucleic acid test results within 48 hours are required for entrance into many places in China.

 

(zhanghui36@jd.com)

JD and Bank of Communications issue RMB 20M E-CNY Packages

by Ling Cao

JD.com and Bank of Communications (BCM) will issue 500,000 E-CNY (also called DC/EP, or Digital Currency/Electronic Payment) packages in Shanghai and Suzhou starting August 6. The packages are worth RMB 20 million yuan in total, with individual offerings of RMB 20 yuan red envelopes and RMB 20 yuan coupons.

Residents in the two cities can apply for the packages via the JD app from 10:00 am on Aug.6 to 24:00:00 on Aug. 12, and will have opportunities to win the lottery from Aug. 13 to Aug. 16. The packages will be officially issued at 18:00 o’clock on Aug. 16 and valid for use until 24:00:00, Aug. 29. The red envelopes can be used for all online and offline locations that accept e-CNY payments, while the coupons can be used on the JD app to purchase first-party products through BCM’s e-CNY wallets.

A representative from BCM shared, “E-CNY can help improve the efficiency and safety for payment systems, expanding the inclusiveness of finance. As the designated operation institute of e-CNY, BCM aims to create a convenient and reliable e-CNY ecosystem.”

The DC/EP payment solution in offline scenarios

Among enterprises, JD Technology was in the first group of technology companies to test the e-CNY in China with state owned banks and connected with online scenarios. It has already supported e-CNY’s multiple test runs in Suzhou, Beijing and Chengdu, gaining experience in operations and solutions, as well as offering new shopping scenarios for customers. Since December 11 last year to June 18, 2021, 450,000 customers have used e-CNY payment on the JD app, with total consumption sales over RMB 100 million yuan.

Fei Peng, head of the DC/EP program at JD Technology said, “By using frontier technologies such as AI, big data, cloud computing, and through omni-channel, stable customer service capabilities, as well as application experience, JD Technology aims to contribute its efforts in the DC/EP’s wallet ecosystem building, supporting local governments’ test runs, and exploring more real scenarios.”

 

(ling.cao@jd.com)

JD.com Opens 150 Kinds of Positions for Class of 2022

by Yuchuan Wang

JD.com announced that it will provide 150 job positions for students graduating in 2022, on Aug. 3.

R&D positions account for 50% of the total pool, with new roles in multimodal recognition, distributed computation, quantum computing and more available for fresh graduates for the first time.

With the company’s rapid business development, JD.com’s demands for talent continue to increase. As of Mar. 31, the company had approximately 370,000 employees (including non-listed entities), increasing 11,000 comparing with the number by the end of Q1 in 2020.

Last December, the company announced that it would provide 15,000 jobs for students graduating from college in 2021.

JD.com provides competitive remuneration, and establishes a rich, demand-responsive and experience-first welfare system, striving to create a decent working environment while improving employees’ overall well-being. Earlier in July 2021, the company announced that it would increase employee annual pay (including bonuses) from 14 months to 16 months over the next two years.

 

(yuchuan.wang@jd.com)

Posted in ESG

JD News Roundup Vol. 15: JD Ranks 59th on Fortune 500

Welcome to volume 15 (July 26 – August 1) of our 2021 weekly digest. Here we consolidate a selection of JD news regularly and give context on why it matters. If you have any questions or topics you are hoping we will explore, please email press@jd.com.

 

For the first time, JD.com has been ranked in the Top 100 of the latest Fortune Global 500 released on August 2, 2021, rising 43 places in one year—

BUSINESS HIGHLIGHTS

JD Cracks Top 100 in Global Fortune 500

For the first time, JD.com has been ranked in the Top 100 of the latest Fortune Global 500 released on August 2, 2021, rising 43 places in one year—and continuing to be one of the world’s leading companies in the internet services and retailing industry.

Fortune writes of JD: “With nearly 500 million customers, JD.com’s revenue soared 40% to $32 billion in the first quarter of 2021, compared with the previous year, buoyed by resurgent demand from Chinese customers emerging from the pandemic and new partnerships with popular brands like Starbucks and sports retailer Decathlon.”

 

JD RETAIL

BVLGARI partners with JD in Innovative Cooperation Model

JD.com and LVMH’s luxury brand BVLGARI, established in 1884, have launched an innovative cooperation model, as announced on August 2. Through the model customized by JD for BVLGARI, consumers can type in “BVLGARI” or the brand’s related products in the search bar in the JD app, and then enter BVLGARI’s official JD mini program to enjoy the brand’s full range of products. It’s the first time the Italian luxury brand has ever worked with an online third-party platform.

“JD Luxury has rich experience in providing tailored solutions for luxury brands,” said Kevin Jiang, president of International Fashion and Lifestyle. “The cooperation between BVLGARI and JD through a customized and innovative model is a brand new exploration for both of us, and both sides will explore in-depth cooperation in the future to enhance the consumer experience and better meet the personalized needs of consumers while purchasing luxury goods online.”

JD Spotlights E-Sports at ChinaJoy Expo

JD launched its biggest ever 3,000-square-meter exhibition at the China Digital Entertainment Expo & Conference, a.k.a ChinaJoy2021, which took place from July 30 to August 2 in Shanghai. The exhibit was designed to showcase the latest gaming industry trends, what motivates China’s Gen-Z consumers, as well as the tremendous marketing opportunities arising from these developments, according to JD’s planning team for ChinaJoy.

The company’s Big Data Institute also released a new report highlighting several trends in China’s e-sports industry, including the rise of female gamers (with 40% of Nintendo consoles purchased by women); rapidly increasing market penetration in lower-tier cities; and strong growth across all categories in the industry.

 

JD LOGISTICS

JDL Self-developed Drones Played Role in Henan Flood Relief 

Although flooding conditions in China’s Henan province have calmed, we are proud of JD’s logistics teams and couriers who sprung into action during the worst of the disaster. Go behind the scenes of the account of one JDL employee who traveled 10 hours in a truck to deploy JD’s self-developed logistics drone in the delivery of emergency supplies to stranded workers.

Auto Giant Geely to Leverage JD’s Supply Chain

JD and Geely signed a partnership agreement on Jul. 26 stating that the automotive company will leverage JD.com’s integrated supply chain abilities for its business and cooperate in supply chain consulting, intelligent forecasting, omni-channel warehousing, internal logistics, smart warehousing, commercial vehicle technology opening-up and more.

 

JD TECHNOLOGY

JD Cloud Awarded for Low-Carbon Efforts

JD Cloud won an innovation award for its low-carbon data center in Suqian of Jiangsu province and has been certified as an excellent carbon disclosure internet and tech company, in the latest evaluation of data centers’ carbon emission performance organized by the China Academy of Information and Communications Technology (CAICT) and others on July 13.

“The fast development of digital transformation in many industries has driven up energy consumption for data centers,” said Liqiang Gao, president of JD Cloud. “We have been adopting technological innovation and clean energy in operating JD’s data centers across China to go digital and green in our carbon reduction efforts.”

 

(press@jd.com)

 

 

JD.com Ranks 59th in 2021 Fortune Global 500

by Vivian Yang

For the first time, JD.com has been ranked in the Top 100 of the latest Fortune Global 500 released on August 2, 2021, rising 43 places in one year.

JD.com has been ranked in the Top 100 of the latest Fortune Global 500 released on August 2, 2021, rising 43 places in one year.

JD’s recent development is recognized on Fortune’s website as the company profile describes: “With nearly 500 million customers, JD.com’s revenue soared 40% to $32 billion in the first quarter of 2021, compared with the previous year, buoyed by resurgent demand from Chinese customers emerging from the pandemic and new partnerships with popular brands like Starbucks and sports retailer Decathlon.”

JD’s recent IPOs were also highlighted. “The might of the JD.com empire was also on display in the IPOs of the company’s spinoffs. In December 2020, JD Health raised $3.5 billion in its debut on the Hong Kong exchange. Months later, JD Logistics raised $3.2 billion in its own Hong Kong IPO,” the article continues.

Besides being an internet giant globally, the company also sees itself as having unique DNA to deeply engage in the development of physical businesses and the growth of China’s real economy during the country’s post-COVID economic recovery.

“JD will leverage its strength and experience in digitalization and innovation to support enterprises in digital transformation and promote the high-quality growth of China’s real economy,” reads the company’s latest announcement.

By the end of 2020, JD has been serving more than 8 million active enterprises partners both large companies of Fortune Global 500 and local SMEs with its capacities in smart supply chain, Customer-to-Manufacture (C2M) model, logistics infrastructure, cutting-edge technologies in AI and Cloud and more.

By the end of Q1 2021, JD has further reduced its inventory turnover to 31.2 days, continuing to enhance its ability to serve its customers and partners. While operating millions of SKUs online, it has expanded its capabilities to enable the recovery and innovation of offline businesses in the form of omni-channel supermarkets, self-operated and franchised convenience stores, brick-and-mortar stores of digital products, car maintenance services, florists, drug stores and more.

Moreover, the company’s over 314,000 employees including about 200,000 JD frontline couriers not only strived to ensure the premier customer experience and same/next-day delivery service across the country, but also made tremendous efforts in the fight against COVID-19 and the recent flood in Henan to support the government and society on supplying and transporting living necessities and helping farmers and merchants both online and offline to continue their businesses in rough times.

 

(vivian.yang@jd.com)