Other supplies and 200,000 RMB worth of masks in an hour

JD’s Jingxi to Donate 100,000 Anti-COVID Kits to Nanjing Residents

Posted on Aug 6, 2021Aug 31, 2022 by Vivian Yang

by Vivian Yang

JD‘s social commerce platform Jingxi has started to distribute 100,000 free anti-COVID protection kits in Nanjing, the capital of Jiangsu province of China. The city is currently facing an outbreak of the COVID-19 Delta variant since earlier this month.

The kit includes medical facemasks, hand sanitizers, medical alcohol sprays, and disinfectants.

From August 4 to 7, Nanjing residents can apply for the kits free of charge through Jingxi’s multiple online platforms, such as its App, WeChat mini-program, its group-buying platform Jingxi Pinpin and more.

In addition to that, Jingxi will leverage its supply chain capabilities and multi-channel resources to actively cooperate with the government, its online merchants and sellers in the local network to ensure product supplies in Nanjing.

According to Jingxi’s announcement, the platform has coordinated with several production bases around Nanjing to store and supply fresh produce to the virus-stricken city. So far, the platform offers 460 kinds of fresh produce to Nanjing residents including fruits and vegetables, eggs, meat, milk, seafood, rice, flour, cooking oil and more, ensuring the sufficiency and variety of people’s dining at home.

All of Jingxi’s staff, products and operation areas will go through daily virus inspection tests, and Jingxi’s 5,000 group-buying heads in Nanjing will provide convenient pick-up services to further facilitate residents’ shopping activities.

Meanwhile, as a digital platform, Jingxi also serves as a handy channel for customers in virus affected regions to search for all kinds of anti-COVID goods, and in response, the platform will prioritize the supplies to these areas.

People can also get real-time information and updates regarding China’s epidemic control measures from all of Jiangxi’s channels.

(Vivian.yang@jd.com)

JD Health May Issue Nucleic Acid Testing Results in Two Hours

Posted on Aug 5, 2021Sep 26, 2022 by Hui Zhang

by Hui Zhang

JD Health announced to upgrade nucleic acid testing services on August 3 by cooperation with testing institutions, with results issued in as fast as 2 hours.

The service update follows a recent spike of COVID-19 cases in Nanjing and Zhangjiajie. JD’s users can simply type in the keywords “核酸检测” (nucleic acid test) to place an order. Consumers can book the testing time online, and bring their ID cards to offline institutions to receive the service and the results can be issued within 24 hours. So far, the service is available in 45 cities across China.

Meanwhile, users can also access the door-to-door sample collection service within JD’s app, making it convenient for them to complete the test without leaving home. So far, the service is available in cities including Beijing, Zhengzhou, Qingdao, Jinan, Hangzhou, Chongqing and Kunming. The results will be issued within 1-2 days.

Previously, JD Health also launched a dynamic information platform within JD’s app to release vaccine-related news from all over the country, including the latest news on the development and availability of the COVID-19 vaccine.

Negative nucleic acid test results within 48 hours are required for entrance into many places in China.

(zhanghui36@jd.com)

JD and Bank of Communications issue RMB 20M E-CNY Packages

Posted on Aug 5, 2021Aug 12, 2021 by Ling Cao

by Ling Cao

JD.com and Bank of Communications (BCM) will issue 500,000 E-CNY (also called DC/EP, or Digital Currency/Electronic Payment) packages in Shanghai and Suzhou starting August 6. The packages are worth RMB 20 million yuan in total, with individual offerings of RMB 20 yuan red envelopes and RMB 20 yuan coupons.

Residents in the two cities can apply for the packages via the JD app from 10:00 am on Aug.6 to 24:00:00 on Aug. 12, and will have opportunities to win the lottery from Aug. 13 to Aug. 16. The packages will be officially issued at 18:00 o’clock on Aug. 16 and valid for use until 24:00:00, Aug. 29. The red envelopes can be used for all online and offline locations that accept e-CNY payments, while the coupons can be used on the JD app to purchase first-party products through BCM’s e-CNY wallets.

A representative from BCM shared, “E-CNY can help improve the efficiency and safety for payment systems, expanding the inclusiveness of finance. As the designated operation institute of e-CNY, BCM aims to create a convenient and reliable e-CNY ecosystem.”

The DC/EP payment solution in offline scenarios

Among enterprises, JD Technology was in the first group of technology companies to test the e-CNY in China with state owned banks and connected with online scenarios. It has already supported e-CNY’s multiple test runs in Suzhou, Beijing and Chengdu, gaining experience in operations and solutions, as well as offering new shopping scenarios for customers. Since December 11 last year to June 18, 2021, 450,000 customers have used e-CNY payment on the JD app, with total consumption sales over RMB 100 million yuan.

Fei Peng, head of the DC/EP program at JD Technology said, “By using frontier technologies such as AI, big data, cloud computing, and through omni-channel, stable customer service capabilities, as well as application experience, JD Technology aims to contribute its efforts in the DC/EP’s wallet ecosystem building, supporting local governments’ test runs, and exploring more real scenarios.”

(ling.cao@jd.com)

JD.com Opens 150 Kinds of Positions for Class of 2022

Posted on Aug 3, 2021Nov 24, 2022 by Yuchuan Wang

by Yuchuan Wang

JD.com announced that it will provide 150 job positions for students graduating in 2022, on Aug. 3.

R&D positions account for 50% of the total pool, with new roles in multimodal recognition, distributed computation, quantum computing and more available for fresh graduates for the first time.

With the company’s rapid business development, JD.com’s demands for talent continue to increase. As of Mar. 31, the company had approximately 370,000 employees (including non-listed entities), increasing 11,000 comparing with the number by the end of Q1 in 2020.

Last December, the company announced that it would provide 15,000 jobs for students graduating from college in 2021.

JD.com provides competitive remuneration, and establishes a rich, demand-responsive and experience-first welfare system, striving to create a decent working environment while improving employees’ overall well-being. Earlier in July 2021, the company announced that it would increase employee annual pay (including bonuses) from 14 months to 16 months over the next two years.

(yuchuan.wang@jd.com)

JD News Roundup Vol. 15: JD Ranks 59th on Fortune 500

Posted on Aug 2, 2021Sep 22, 2022 by Kelly Dawson

Welcome to volume 15 (July 26 – August 1) of our 2021 weekly digest. Here we consolidate a selection of JD news regularly and give context on why it matters. If you have any questions or topics you are hoping we will explore, please email press@jd.com.

BUSINESS HIGHLIGHTS

JD Cracks Top 100 in Global Fortune 500

For the first time, JD.com has been ranked in the Top 100 of the latest Fortune Global 500 released on August 2, 2021, rising 43 places in one year—and continuing to be one of the world’s leading companies in the internet services and retailing industry.

Fortune writes of JD: “With nearly 500 million customers, JD.com’s revenue soared 40% to $32 billion in the first quarter of 2021, compared with the previous year, buoyed by resurgent demand from Chinese customers emerging from the pandemic and new partnerships with popular brands like Starbucks and sports retailer Decathlon.”

JD RETAIL

BVLGARI partners with JD in Innovative Cooperation Model

JD.com and LVMH’s luxury brand BVLGARI, established in 1884, have launched an innovative cooperation model, as announced on August 2. Through the model customized by JD for BVLGARI, consumers can type in “BVLGARI” or the brand’s related products in the search bar in the JD app, and then enter BVLGARI’s official JD mini program to enjoy the brand’s full range of products. It’s the first time the Italian luxury brand has ever worked with an online third-party platform.

“JD Luxury has rich experience in providing tailored solutions for luxury brands,” said Kevin Jiang, president of International Fashion and Lifestyle. “The cooperation between BVLGARI and JD through a customized and innovative model is a brand new exploration for both of us, and both sides will explore in-depth cooperation in the future to enhance the consumer experience and better meet the personalized needs of consumers while purchasing luxury goods online.”

JD Spotlights E-Sports at ChinaJoy Expo

JD launched its biggest ever 3,000-square-meter exhibition at the China Digital Entertainment Expo & Conference, a.k.a ChinaJoy2021, which took place from July 30 to August 2 in Shanghai. The exhibit was designed to showcase the latest gaming industry trends, what motivates China’s Gen-Z consumers, as well as the tremendous marketing opportunities arising from these developments, according to JD’s planning team for ChinaJoy.

The company’s Big Data Institute also released a new report highlighting several trends in China’s e-sports industry, including the rise of female gamers (with 40% of Nintendo consoles purchased by women); rapidly increasing market penetration in lower-tier cities; and strong growth across all categories in the industry.

JD LOGISTICS

JDL Self-developed Drones Played Role in Henan Flood Relief

Although flooding conditions in China’s Henan province have calmed, we are proud of JD’s logistics teams and couriers who sprung into action during the worst of the disaster. Go behind the scenes of the account of one JDL employee who traveled 10 hours in a truck to deploy JD’s self-developed logistics drone in the delivery of emergency supplies to stranded workers.

Auto Giant Geely to Leverage JD’s Supply Chain

JD and Geely signed a partnership agreement on Jul. 26 stating that the automotive company will leverage JD.com’s integrated supply chain abilities for its business and cooperate in supply chain consulting, intelligent forecasting, omni-channel warehousing, internal logistics, smart warehousing, commercial vehicle technology opening-up and more.

JD TECHNOLOGY

JD Cloud Awarded for Low-Carbon Efforts

JD Cloud won an innovation award for its low-carbon data center in Suqian of Jiangsu province and has been certified as an excellent carbon disclosure internet and tech company, in the latest evaluation of data centers’ carbon emission performance organized by the China Academy of Information and Communications Technology (CAICT) and others on July 13.

“The fast development of digital transformation in many industries has driven up energy consumption for data centers,” said Liqiang Gao, president of JD Cloud. “We have been adopting technological innovation and clean energy in operating JD’s data centers across China to go digital and green in our carbon reduction efforts.”

(press@jd.com)

JD.com Ranks 59th in 2021 Fortune Global 500

Posted on Aug 2, 2021Sep 25, 2022 by Vivian Yang

by Vivian Yang

For the first time, JD.com has been ranked in the Top 100 of the latest Fortune Global 500 released on August 2, 2021, rising 43 places in one year.

JD’s recent development is recognized on Fortune’s website as the company profile describes: “With nearly 500 million customers, JD.com’s revenue soared 40% to $32 billion in the first quarter of 2021, compared with the previous year, buoyed by resurgent demand from Chinese customers emerging from the pandemic and new partnerships with popular brands like Starbucks and sports retailer Decathlon.”

JD’s recent IPOs were also highlighted. “The might of the JD.com empire was also on display in the IPOs of the company’s spinoffs. In December 2020, JD Health raised $3.5 billion in its debut on the Hong Kong exchange. Months later, JD Logistics raised $3.2 billion in its own Hong Kong IPO,” the article continues.

Besides being an internet giant globally, the company also sees itself as having unique DNA to deeply engage in the development of physical businesses and the growth of China’s real economy during the country’s post-COVID economic recovery.

“JD will leverage its strength and experience in digitalization and innovation to support enterprises in digital transformation and promote the high-quality growth of China’s real economy,” reads the company’s latest announcement.

By the end of 2020, JD has been serving more than 8 million active enterprises partners both large companies of Fortune Global 500 and local SMEs with its capacities in smart supply chain, Customer-to-Manufacture (C2M) model, logistics infrastructure, cutting-edge technologies in AI and Cloud and more.

By the end of Q1 2021, JD has further reduced its inventory turnover to 31.2 days, continuing to enhance its ability to serve its customers and partners. While operating millions of SKUs online, it has expanded its capabilities to enable the recovery and innovation of offline businesses in the form of omni-channel supermarkets, self-operated and franchised convenience stores, brick-and-mortar stores of digital products, car maintenance services, florists, drug stores and more.

Moreover, the company’s over 314,000 employees including about 200,000 JD frontline couriers not only strived to ensure the premier customer experience and same/next-day delivery service across the country, but also made tremendous efforts in the fight against COVID-19 and the recent flood in Henan to support the government and society on supplying and transporting living necessities and helping farmers and merchants both online and offline to continue their businesses in rough times.

(vivian.yang@jd.com)

JD Big Data: Five Consumption Trends in China’s E-Sports

Posted on Aug 2, 2021Aug 12, 2021 by Vivian Yang

by Vivian Yang

JD Big Data institute released a set of e-sports consumption data on July 30^th in conjunction with China’s largest gaming event ChinaJoy 2021. Five trends emerged from the latest data, reflecting Chinese consumers’ fast-growing interests in this market.

Strong growth across all categories

According to JD’s big data, China’s e-sports and gaming hardware products achieved over 50% sales growth in the first half of 2021 compared with the same period last year, with strong growth momentum seen in all key categories across gaming laptops, PCs and mobile phones.

Gaming laptops outshined the others in terms of market demand. The top 5 best-selling gaming laptop brands are Lenovo, ASUS, HP, MECHREVO and DELL; and the fastest growing brands in this category are Xiaomi, MACHENIK, Razer and Alienware, reaching quadruple growth rate in some cases.

Preferences of different age groups

Nintendo holds firm as China’s best-selling game consoles, whereas Sony’s PS5 topped the ranks in terms of transaction volume.

Playstation and Xbox continue to lead the mainstream of family computers. Switch and PSP take the lead in the handheld console market, while Chinese brands like Xiao Ba Wang, CoolBaby, PowKiddy are dominating the middle and low-end market.

JD’s survey also observed that consumers under 26 years old showed the strongest preference for Nintendo Switch. This age group has a preference score 1.5 and 3 times higher than people age between 26-35 and 36-46 respectively. Xbox wins more hearts of people older than 35 years old, and Playstation has a more evenly distributed preference among different age groups, with higher tendency from people between 30-35.

Female Gamers on the Rise

There’s a clear gender inclination in gaming products. JD’s data showed that 80% of PlayStation and Xbox are bought by male users. In comparison, Nintendo draws more female users as it offers more games for family fun. About 40% of Nintendo consoles are bought by women, and many men also claimed that they bought them as gifts for their girlfriends.

As more and more women are plugging in and turning onto games, Nintendo has introduced a variety of tailored products for female gamers, such as Dancing Dreamer, Ring Fit Adventure, and its neon pink and neon green editions.

Market Penetration

On the aspect of geographical distribution, gaming laptops are gaining wide popularity across the country, with customers from central China areas like Zhengzhou, Changsha, Chongqing, etc., emerging with strong demand.

People from Beijing, Wuhan and cities in east China purchased the most high-end gaming PCs. People from coastal regions in east China are also buying more gaming phones. Meanwhile, data shows that orders from consumers living in lower-tier markets in central and western regions for professional e-sports electronics such as computer mouse, keyboards and earphones are quickly increasing.

At the same time, gears of superstar e-sports teams are driving the sales and fashion of gaming products. During the recent game season, many equipment displayed during the game season are actively sought after, including JDG team’s gaming chairs and aseaT, FPX team’s Sensei Ten mouse and (G) PRO X7.1 earphone, and VG team’s (CHERRY)MX8.0 mechanical keyboards and HONOR HUNTER V700 gaming laptops and more.

Single Vs Married Game Shoppers

It’s not surprising to find that single men bought more gaming products than those who have tied the knot. As explained above, most PlayStation and Xbox are ordered by single men, while Switch users showed a more balanced marriage status.

Comparing to single men who buy gaming products, married men spent much less in this category.

A closer look of the expenditures split between the purposes of family use and self-use among married people who ever bought gaming products, the ratio is 50-50 for women and 40-60 for men. The good sign in this perhaps is that more and more women are buying things for themselves, and married men have manifested stronger family responsibility, not necessarily indicating that they cannot afford to spend more on games.

(vivian.yang@jd.com)

BVLGARI Stages Its Online Debut with JD.com

Posted on Aug 2, 2021Sep 29, 2022 by Hui Zhang

by Hui Zhang

Many mainstream luxury brands have begun cooperating with JD, thanks to the platform’s large high-quality consumer base with strong consumption power, coupled with the trend of consumers moving online to buy luxury products since the outbreak of COVID-19. In addition, JD also launched premium logistics services, JD Luxury Express, to provide chauffeured hand delivery of luxury products, giving customers the joy and delight of an experience commensurate to shopping at a brand’s offline store.

Greek silversmith Sotirio Bulgari opened his first workshop in Rome. Endlessly inspired by Rome, the BVLGARI style was characterized by unusual color combinations of precious stones, exquisite craftsmanship and boundless creativity. The brand is known for its jewelry, watches, accessories and leather goods, fragrances and hotel resorts.

JD’s annual active customers have exceeded 500 million as of April 1^st 2021, with the number of members of JD’s pioneering premium membership program, JD Plus, surpassing 20 million. During this year’s 618 Grand Promotion from June 1-18^th, JD reported a total transaction volume of over RMB 343.8 billion yuan, representing the strong consumption power of Chinese consumers.

(zhanghui36@jd.com)