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JD Worldwide Opens Fashion Goods Warehouse in Paris to Streamline Cross-Border E-commerce for European Brands into China

Posted on by Vivian Yang

JD Worldwide, the one-stop import and export shopping platform under JD.com, announced on January 25 the launch of its first self-operated direct procurement warehouse for fashion goods in Paris, France. This initiative is a key component of the company’s cross-border e-commerce strategy, aiming to facilitate the entry of more European brands into the Chinese market by providing efficient fulfillment solutions.

Located in the suburbs of Paris in Val-d’Oise, this facility is exclusively dedicated to housing fashion merchandise from France, Germany, the United Kingdom, Italy, and Spain, among other European countries. The warehouse features an extensive range of product categories, encompassing apparel, beauty products, jewelry, and luxury items. Currently, the facility hosts a curated selection from over one hundred respected brands.

Louis Zhang, General Manager of Luxury & Fashion at JD Worldwide, said, “Our strategy focuses on expanding our supply chain to the very locations where brands are based. This approach not only meaningfully reduces fulfillment costs for local sellers but also provides faster delivery, competitive pricing, and reliable service for our customers. This innovative approach is designed to unlock new possibilities for more SMEs and specialty brands from Europe, providing them with an entry point into China’s vibrant and dynamic fashion market.”

Complementing this initiative on the consumer front, JD Worldwide has introduced a dedicated online store linked directly to the Paris warehouse. Leveraging efficient local inventory management, the platform ensures that the latest fashion arrivals and promotions are readily accessible, and orders placed on the JD app in China are swiftly shipped for delivery, facilitated by JD’s advanced cross-border logistics capabilities. Additionally, consumers also have the added assurance of the JD Smart Check service, which verifies the authenticity and traceability of their imported purchases.

With major procurement centers in Europe and other regions, a growing network of buyers globally, and an operational footprint spanning over 1,600 warehouses, including nearly 90 bonded, direct mail, and overseas warehouses, JD.com continues to reinforce its commitment to enhancing sales efficiency for brand partners around the world.

 

About JD Worldwide

JD Worldwide is JD.com’s one-stop platform for both imported and exported goods. Its “Global Buy” portal, anchored in cross-border e-commerce and duty-free retail, leverages JD’s digitally intelligent supply chain to enhance its open ecosystem across consumer scenarios, marketing, quality, and business development, all aimed at helping brands and merchants enter the Chinese market.

 

(vivian.yang@jd.com)

JD.com Becomes the Exclusive Interactive Partner for CMG 2024 Spring Festival Gala

Posted on by April Chai

JD.com announced on January 24 that the company has become the exclusive interactive partner of China Media Group (CMG) 2024 Spring Festival Gala. Users who log into the JD.com app while watching the Gala will have the chance to win gifts including 100 million pieces of New Year’s merchandise and usage rights for cars.

Viewers who have not yet downloaded the JD.com app will need to download it in advance to participate in the interactive activities

The Spring Festival Gala, also known as “Chunwan,” first aired in 1983 and is broadcasted every Chinese New Year Eve to billions of people around the world. The 2023 Spring Festival Gala attracted 11 billion views, capturing over 76 percent of China’s TV market share, and attracted 188 million viewers on various digital platforms. Renowned for its diverse and captivating performances, the Gala has become a global phenomenon, uniting billions in celebration.

This year marks the second time JD.com will sponsor the Spring Festival Gala. During the 2022 Gala, 1.5 billion RMB ($240 million USD) in virtual red envelopes and physical gifts were distributed amid 69.1 billion times of interactions within JD’s app. Users under the age of 35 contributed to over 56% of the total interactive volume, surpassing the annual average on JD’s app.

Consistently dedicated to bringing consumers more affordable products and better services, JD.com recently launched its Chinese New Year Grand Promotion. Kicking off on January 17, this promotion offers a wide range of high-quality products tailored for the Spring Festival, with a special emphasis on dragon-themed items. Searches for dragon-related products on JD.com have surpassed 23 million since January, with dragon-themed Moutai, commemorative coins, and clothing leading the trend.

Since the start of JD.com’s Chinese New Year Grand Promotion, the transaction volume of dragon-themed products in more than 800 sub-categories on JD.com has soared by more than 10 times compared to the previous year. The significant uptick underscores the cultural resonance and consumer enthusiasm for the Year of the Dragon.

This year marks the twelfth consecutive year of JD providing continuous doorstep delivery service throughout the Chinese New Year holiday. Our commitment to excellence ensures that customers across China can continue to enjoy the same swift and reliable delivery experience they have come to trust. With our efficient logistics network, morning orders become afternoon deliveries, right to your doorstep, even on New Year’s Day.

 

(yuchuan.wang@jd.com; chaizhenzhen1@jd.com)

JD.com and UK’s Parcel Delivery Company Evri Announce Partnership to Empower Growth of European Brands in China

Posted on by April Chai

JD.com (known as Jingdong in Europe) and Evri, the UK’s biggest dedicated parcel delivery company, today announced a partnership to support and enable the further growth of British and European businesses in the Chinese market.

The partnership will facilitate European businesses selling their products via JD.com’s marketplace to JD.com’s nearly 600 million active customers.

The partnership will bring together JD.com’s advanced e-commerce capabilities in China with Evri’s extensive delivery network across Europe.  It will offer businesses a seamless and efficient gateway to access JD.com’s customers in China. Through the partnership, JD.com will enhance its pick-up service to European and UK Brands/Businesses. The services will include local pick-up, warehousing, international transportation, access to Chinese bonded warehouses, customs clearance, and comprehensive delivery across China.

Left to right: Lily Fu, Ben Cordes, John Sansby, Tony De Nunzio, Martijn De Lange Qun Xue, Kannon Qian, Stephane Lam, Yanan Su, Lily Wu.

Additional benefits for Evri’s partners will be valuable insights into the Chinese market including consumer behaviour, marketing and pricing strategies, product selection advice, and online operational strategies specific to the Chinese market. The partnership will initially focus on the beauty and apparel sectors, areas where JD.com has substantial insights into the shopping preferences of its customers. The collaboration will also enable JD Logistics to offer integrated warehousing and comprehensive delivery solutions to clients in Europe by leveraging Evri’s local distribution network and JD’s self-operated overseas warehouses.

David Saenz, Chief Growth Officer at Evri said: “This is an exciting partnership between Evri and JD.com and a powerful testament to the growing synergy between the UK and Chinese economies. By combining our expertise and resources, we’re supporting the growth of British businesses in new markets and also fostering sustainable growth for both Evri and JD.com. We’re confident that this collaboration will pave the way for a vibrant future of innovation and collaboration in the e-commerce landscape.”

Qun Xue, Vice President of JD.com and Head of JD Logistics International said: “By integrating Evri’s extensive delivery network with our cutting-edge e-commerce and logistics solutions, JD.com is enhancing our service capabilities in Europe and simultaneously offering European brands a direct and efficient pathway to the expansive Chinese market. This partnership underscores our dedication to building a robust global logistics network and our commitment to the success of international brands.”

 

About Evri

Evri is the UK’s biggest dedicated parcel delivery company, delivering more than 720 million parcels a year. The company has a mission to be the most convenient way to send, receive and return parcels, without costing the earth. Evri works with most of Europe’s top retailers, marketplaces and pre-loved sites. The roots of Evri can be traced back to Yorkshire in 1974 but the business has grown over the decades and now has a team of 8,000+ employees, 20,000+ couriers, 10,000+ out of home locations and a growing network of state-of-the-art hubs and depots. For more info: www.evri.com

About JD.com

JD.com, also known as Jingdong, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com’s business has expanded across retail, technology, logistics, health, insurance, property development, industrials, private label, and international business. Ranking 52 on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

Media enquiries

Evri: prteam@evri.com

JD.com: press@jd.com

Steve Madden Debuts Flagship Store on JD.com, Showcasing Extensive Product Line

Posted on by Yuchuan Wang

On January 17th, Steve Madden, a leading designer and marketer of fashion footwear, accessories, and apparel brand, officially launched its flagship store on JD.com, China’s largest retailer by revenue. Featuring over 1,500 products from Steve Madden’s full product line, the launch of the store highlights a growing trend of internationally renowned brands turning to JD.com as their gateway to the Chinese market.

With over 10000 stores worldwide, Steve Madden is celebrated for its distinctive and innovative designs. The collaboration with JD.com signifies an important step in Steve Madden’s efforts to broaden its market reach in China, aiming to meet the varied and sophisticated fashion preferences of Chinese consumers.

The flagship store’s debut on JD.com brings a wide selection of fashionable footwear options to Chinese consumers, just in time for the upcoming Chinese New Year festivities. From Wrangler cowboy boots to classic Jerry Chelsea boots, the store offers a range of styles that embody the brand’s unique aesthetic and quality craftsmanship. To cater to the diverse fashion needs of Chinese consumers, Steve Madden also plans to collaborate with JD.com to introduce more bespoken trendy products.

JD.com’s substantial customer base of nearly 600 million, combined with its extensive nationwide logistics network, positions the company as the go-to platform for international brands aiming to expand and thrive in the Chinese market. The collaboration with JD.com affords Steve Madden the opportunity to tap into JD’s far-reaching network and its nuanced understanding of the Chinese consumer landscape.

 

(yuchuan.wang@jd.com)

JD.com Celebrates Retirement of Wuxi’s First Courier, Highlighting Commitment to Employee Welfare

Posted on by Vivian Yang

On January 10th, JD Logistics celebrated the retirement of Mr. Jin Yicai, its first courier in Wuxi, Jiangsu province, who served with dedication until his retirement at 60. Yicai’s heartfelt retirement video, shared across social media, garnered widespread praise and attention.

“When I joined in 2009, my boss told me that within five years, I could buy an apartment. It seemed unbelievable. Over the years, with consistent raises and the benefits of the company’s contributions to social security and housing fund, I bought my first apartment in Wuxi in the fourth year and brought my family from the countryside to live with me,” he said. “I’m grateful to JD for putting me where I am, giving me a dignified life, and today celebrating my retirement.”

JD Logistics’s Wuxi team hosts a farewell event to celebrate the retirement of  Jin Yicai (Right)

Homeownership is a widespread aspiration in China, and JD is committed to empowering its vast workforce, including frontline staff like couriers and warehouse personnel, to realize this dream.

JD’s Employee Housing Support: A Foundation for Well-Being

To alleviate down payment pressure for its employees who are first-time home buyers, JD established a RMB 10 billion “Housing Guarantee Fund,” with 77% of applications coming from frontline workers. Additionally, JD provides apartments and move-in-ready dormitories for employees across several regions, helping them save on rental costs. To date, JD has provided over 25,000 employee apartments nationwide.

An employee dormitory of JD’s Customer Service Center in Suqian, Jiangsu

The “JD Youth City” project, launched in 2023 with a total investment of over RMB 6 billion, aims to build nearly 4,000 fully furnished employee apartments. These “move-in ready” accommodations, located near JD’s Beijing Headquarters, will support facilities including kindergartens, cinemas, basketball courts, swimming pools, and commercial streets, creating the largest employee welfare investment in the industry in recent years.

The Blueprint of JD Youth City 

Employee Relief Fund: Ensuring Timely Assistance

JD’s “Employee Relief Fund,” established in 2010, has allocated over RMB 110 million to support thousands of employees facing sudden accidents or illnesses. A notable example is Yang Lu, a JD Logistics employee who urgently needed a bone marrow transplant in 2021 and received timely assistance through this fund.

Yang Lu said, “The 520,000-yuan assistance not only saved my life but also gave me the courage to persevere. Colleagues spontaneously organized donations for me. This is not just money but an endless source of strength.”

In the event of life-threatening illnesses, veteran employees who have worked at JD for five years are eligible to receive unlimited financial assistance for medical expenses. If an employee loses complete labor capacity or passes away during their tenure, JD covers their children’s living and educational expenses until they graduate from college. If employees’ homes are destroyed due to uncontrollable factors, JD’s fund can provide immediate economic support.

A retirement celebration event held for Mr. Bin Wang, JD Logistics courier in Wuhan, Hubei Province 

Prevention and Supportive Measures for All Employees Since Day One

JD offers free medical check-ups and personal accident insurance for all employees, underscoring the company’s approach of “prevention is better than cure” and “help in times of need.”

“I firmly believe in consistently treating our employees well.” Richard Liu, the founder and chairman of JD.com, once publicly expressed. “We want our employees to lead hopeful lives and have confidence in the future.” Prioritizing the enhancement of life dignity, happiness, and achievement for all JD employees is a key goal integral to JD’s success.

 

(vivian.yang@jd.com)

Posted in ESG

Celebrating the Year of the Dragon 2024, JD.com Kicks Off Its 12th Consecutive Chinese New Year Grand Promotion

Posted on by Yuchuan Wang

JD.com is delighted to announce the launch of its 2024 Chinese New Year (CNY) Grand Promotion. Starting at 8 pm on January 17 and continuing until February 17, this year’s celebration marks the twelfth consecutive year that the company will provide continuous doorstep delivery service throughout the holiday across China.

The Grand Promotion will feature several exciting events, including the “10-billion-yuan Discount” Day, Free Shipping Day, Super Brand Alliance, and the Super Xiaonian (Minor New Year) Live Streaming Night, offering a unique blend of entertainment and exclusive deals.

Tech enthusiasts can look forward to special offers, such as an RMB 800 discount on the iPhone 15, along with free shipping, complimentary removal of old appliances, and a generous 180-day exchange policy. Fashion aficionados will be treated to a diverse selection of apparel and accessories from internationally recognized brands like Helena Rubinstein, DIOR, Bosideng, Hailan Home, Lao Feng Xiang Jewelry, Tissot, and Aimer, satisfying customers’ needs for new outfits, gifts, and travel essentials to celebrate the new year.

For Beijing residents, JD.com offers the convenience of ordering fresh groceries through the JD Grocery mini-program within the JD app. JD Grocery is an on-demand online grocery business that delivers to customers in as fast as 30 minutes. To ensure the freshness of the produce, JD Grocery has also introduced an “Everyday Fresh” channel where vegetables are sourced from the previous day and are only available for sale for a limited 16-hour window to ensure peak quality.

JD.com’s mega offline shopping destinations, JD MALL and JD E-Space, are set to revolutionize the shopping experience for consumers in eleven cities across China during the CNY. These innovative malls seamlessly integrate the online and offline worlds, offering customers an immersive and interactive shopping experience. Tens of thousands of physical shops on JD’s ShopNow platform will set up livestreaming rooms, allowing customers to interact with sellers in real-time and make informed purchasing decisions.

JD.com’s Europe-based omni-channel retail brand, ochama, is dedicated to providing overseas consumers with a seamless and enjoyable experience during the Chinese New Year. A wide range of new products from popular brands such as Apple, Mi, Estée Lauder, Kiehl’s, Godiva, Tefal, and more will be offered during the campaign. Ochama will also offer a selection of high-quality daily essentials at competitive prices among EU retailers through its recently launched “Everyday Low Price” (EDLP) channel, ensuring customers enjoy great value for their purchases. Additionally, ochama has partnered with the renowned snack brand, “Bestore,” to introduce an exclusive limited edition snack gift pack this Chinese New Year.

JD Global Sales recently expanded its services to meet the needs of Chinese consumers in five European countries: France, Germany, Italy, the Netherlands, and Spain. Customers in these countries now have the opportunity to directly purchase Chinese New Year goods from JD’s app at the same price as domestic customers. JD is also launching exciting promotions in Hong Kong and Macau, including “1-yuan Flash Sales” and “50% Discount for Branded Goods.” With the support of JD Logistics, retail products will be delivered directly to customers’ doorsteps as quickly as the next day, guaranteeing a fast and convenient shopping experience.

 

(yuchuan.wang@jd.com)

Harbin’s Rising Popularity as a Winter Destination in China Sparks Surge in Travel and Retail Sales

Posted on by April Chai

This winter, the “ice city” Harbin, capital of northeast China’s Heilongjiang province, has emerged as a magnet for tourists from all corners of the country. Harbin’s hospitality has warmed the hearts of these visitors. Their shared online experiences have further fueled the city’s tourism and consumption growth.

According to data from JD.com, searches for Harbin travel have skyrocketed, with a year-on-year growth exceeding 100 times in the past week alone. Harbin’s specialties have also been favored by tourists. JD.com’s data also reveals a substantial rise in the volume of Harbin specialty shipments since December. The Harbin Red Sausage, a beloved local delicacy, has emerged as the top souvenir choice for out-of-towners, seeing an average daily shipment volume in early January that is nearly fourfold higher than in December.

To support this influx of tourists, JD Logistics has strategically established service points at key locations, including Harbin Airport. These hubs ensure comprehensive delivery services, enhancing the overall visitor experience.

This Harbin tourism boom has also spurred a surge in sales of winter apparel. JD.com’s data indicates a rapid growth in the sales of warm clothing items such as down jackets, snow boots, and thermal underwear between January 1st and 7th. The sales growth is especially pronounced in southern provinces and cities such as Jiangsu, Zhejiang, Guangdong, Sichuan, and Shanghai. Notably, tall snow boots registered a 206% year-on-year increase in transactions, while padded cotton caps and thickened long down jackets soared by 158% and 134%, respectively. Beyond clothing, travel gear has also seen a considerable uptick, with a 98% year-on-year growth in transactions for large suitcases and travel backpacks in these southern regions.

To further cater to the needs of consumers gearing up for their Harbin adventures, JD.com launched a “Northbound Warmth Guide” on January 10th, offering a curated selection of warm clothing, shoes, children’s wear, and accessories, and enabling more consumers to purchase thermal equipment in a one-stop shop.

 

(chaizhenzhen1@jd.com)

Celebrating the Heartwarming Bond Between Humans and Pets: JD Pet’s Inaugural Ceremony

Posted on by Vivian Yang

by Vivian Yang

On January 10th, JD Super, the supermarket division of JD.com, hosted the inaugural “Pet Companionship: China’s First Pet Ceremony” in Beijing. The ceremony, co-organized with the It Foundation, highlighted the importance of pet welfare and celebrated the deep connections between humans and their furry friends.

The event spotlighted extraordinary individuals and animals, whose stories of love, dedication, and compassion stood out among numerous submissions from pet owners and industry professionals. These inspiring narratives, spanning nearly five years, led the ceremony’s organizing committee to the selection of eight remarkable individuals as China’s Annual Pet People and three pets as Chinese Pets of the Year.

Chen Yunlian and her base for stray animals 

Among the honored pet advocates were Chen Yunlian, who adopted over 5,000 stray animals; Zhou Hewei, the founder of a “Cat Village” caring for nearly 300 cats; Jiang Xingmei, who spent over a million yuan treating stray cats over 15 years; and Zhang Zheng, a veterinarian who has treated more than 50,000 cats and dogs. The lineup also included pet photographer Zhang Tianhang, compassionate stray animal adopters Ha Jirong and Jiang Xingmei, as well as  Qiao Shijun, JD Pet’s category manager who was a driving force behind the introduction of a 15-day unconditional return service for pet food. Through their actions and spirit of compassion, these individuals have become the inaugural Annual Pet People.

The “Cat Village” in Hebei province

The event also honored three inspiring animals: Barton, a three-legged police dog; Shaguo, a guide dog working alongside a blind doctor; and “Big Wolf,” a therapy dog aiding in the rehabilitation of autistic children. Their stories are a testament to the profound impact pets can have on human lives.

The guide dog “Shaguo” and its parent Zhang Ran

“The gathering is more than a ceremony; it is a call to action, uniting various sectors in the pursuit of better lives for pets. Moving forward, JD Pet plans to deepen its philanthropic efforts and work towards ensuring that every pet receives the care they need,” said the head of JD Pet, JD Super’s pet business, at the ceremony.

Since its inception in 2010, JD Pet has been at the forefront of pet welfare, launching multiple initiatives that provide essential care to pets. In June 2021, JD Pet joined JD Foundation and JD Finance to introduce the “Shopping Order Charity Initiative,” enabling consumers to contribute food to stray animals with every purchase made via the JD App. To date, this initiative has engaged over 6.81 million participants in supporting animal welfare.

Qiao Shijun (right), category manager of JD Pet

JD Pet is constantly exploring new ways to make pet care easier and more accessible for owners. Our initiatives, like the unconditional return service for pet food and the Ingredient Transparency project, are designed to provide pet owners with a better pet-raising experience, alleviate economic burdens, and reflect JD Pet’s commitment to pet health and responsibility.

 

(vivian.yang@jd.com)