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JD Digits Releases Blockchain Application White Paper

by Ling Cao

JD Digits released a blockchain application white paper assessing how JDD has leveraged blockchain technology in different scenarios in order to promote industrial digitalization.

The white paper includes case studies from six regions and 30 categories, from product quality sourcing, digital certificate, digital finance, governance synergy, credit network and insurance technology—as well as a wide exploration of how blockchain technology has combined with cloud computing, AI, big data and IoT.

One case study is the cooperation with ITG (International Trade Group) Holding, a state-owned company covering supply chain management, real estate and more, to jointly build a new digital signing model based on JD’s electronic cloud contract platform. The new platform, JD E-sign, will rely heavily on blockchain technology developed by JD Digits, and is expected to help ITG Holding reduce cost and time expenditures by 80%; and decrease contract costs by 60%, greatly improving the efficiency of trade cooperation.

Another example is the cooperation with baijiu (alcohol) brand Guotai from Guizhou province. With the help of JDD’s blockchain technology, Guotai has built its own BaaS (Blockchain as a service) platform, so that each bottle of baijiu will have a unique ID to make it traceable through the entire process.

The white paper also discussed JD’s cutting-edge exploration on how blockchain can be applied for smart cities and in the insurance field.

Based on self-developed open-source technology base engine JD Chain, as well as JD’s BaaS platform and real scenarios, JDD can help SMEs use blockchain for their business more easily.

Download full report here: JDD blockchain application white paper

 

(ling.cao@jd.com)

Spike in Gifts for Elderly Ahead of China’s Seniors’ Day

by Kelly Dawson

Pronounced “jiu” in Mandarin, the number nine is a homonym for a character indicating a “long and healthy life.” As such, China honors its elderly each year on the ninth day of the ninth month of the Lunar Calendar, on “Seniors’ Day.”

According to JD’s data, younger and middle-aged consumers began preparing gifts for their elderly loved ones weeks ahead of this year’s festival, which fell on October 25th. Searches spiked in descending order for mothers, fathers, mother-in-laws and father-in-laws.

The most common gifts for parents included coats, sweaters, leather shoes, down jackets and other warm, fashionable items. Mother-in-laws tended to receive slightly less functional gifts, including bracelets, scarves and necklaces. Father-in-laws received the least attention, but their gifts tended to be the most specific, with items including fishing rods, tea, baijiu alcohol and cigarettes.

JD’s data also indicated a spike in sales for other items in which “elderly” was mentioned in the product description, including shoes, bags, clothing and more. Mahogany furniture, most popular among elderly consumers, saw sales increase by 2.4 times year-on-year.

Additionally, the number of searches for devices related to leg and joint health, massage and health care for the elderly increased by five times in the weeks before the festival.

While elderly consumers (56 years -old and above) received their fair share of gifts for the festival, this particular demographic is also increasing its own purchasing share. Necessitated by the lockdowns during the height of the pandemic earlier this year, droves of elderly consumers began shopping online for the first time. In fact, the growth rate of new online shoppers has been highest among the elderly this year.

Now, even as life gradually returns to normal, many elderly shoppers continue to take advantage of the convenience and ease of purchasing online. According to JD’s data, the number of online consultation orders for elderly users increased by 233 times year-on-year.

Elderly consumers most commonly buy vegetables, fruit and meat online, but their consumption of nutritional and health products has also increased by 83%. Sales of fitness training products also increased by more than 100%.

Elderly consumers aren’t only buying items with their physical health in mind; their attention has also shifted to include products related to spiritual and educational nourishment. Sales of history books increased by 77% year-on-year among elderly shoppers; and the sales of photography and other hobby products to elderly shoppers increased by more than 50%. Their attention is also increasingly being diverted to their pet companions, with the number of orders for online pet products and services increasing by 2.1 times year-on-year.

They’re also enjoying a little self-pampering and self-care, with beauty product sales increasing by 87% among elderly shoppers. Jewelry and hair accessories saw an increase of 50% too.

Many are becoming more educated and aware of online trends related to consumer categories and brands. For example: In Beijing, Shanghai and Fujian, elderly consumers are most likely to buy celebrity-endorsed products.

 

(kellydawson@jd.com)

 

 

 

JD Adds New Air Cargo Route to Speed up Delivery Service

by Yuchuan Wang 

JD launched a new air cargo route from Wuxi to Tianjin to Shenzhen, using freight Boeing 737-300F, which is the third all-cargo aircraft rented by JD Logistics for its air transportation business. The first flight took off on October 25th at 12:00 am. The addition of the new route further accelerates JD’s delivery services to customers in China’s three key economic areas: the Beijing-Tianjin-Hebei Area, the Yangtze River Delta and the Great Bay Area of Guangdong, Hong Kong and Macau.

Having 130 cubic meters of space, the cargo aircraft is provided by Zhongyuan Longhao Airlines. Customers in the East China and North China regions will be able to receive their parcels in under 24 hours. For example, a parcel sent from a city in the East China region in the afternoon can be with a customer in Beijing by the next day in the morning.

“Since the beginning of this year, we have been continuously launching air cargo routes,” said Wanyi Zhao, head of express delivery products for JD Logistics’ East China region. “The new Wuxi-Tianjin-Shenzhen flight will better meet the diversified needs of businesses and individuals for fast express delivery during the Singles’ Day promotion period.”

Air transportation is a key competitive advantage for the express and logistics industries. JD has partnered with leading air cargo companies including China Southern Airlines, Air China Cargo and China Eastern Airlines. On May 7th this year, JD flew its first all-cargo aircraft from Shenzhen to Wuxi, and added the second aircraft during this year’s 618 Grand Promotion for the same route. With more than 60,000 air routes between cities, air delivery services can be operated in 245 cities.

 

(yuchuan.wang@jd.com)

JD‘s New Marketing Methods Bring More Enjoyment for Singles Day Promotion

by Rachel Liu

JD’s 2020 Singles Day Grand Promotion officially began on October 21st, and will last 22 days, till November 11th. This time JD will bring over 200 million half-price products, over 300 million new products for customers. JD has taken a customer-centric approach to designing new marketing activities this year, making shopping more fun for consumers, and outreach more fruitful for brands.

Straight forward promotion

Consumers typically agonize about the sheer amount of math required to calculate the best deal.  Aiming to provide true benefits for customers, JD has made Singles Day promotion easy and straight forward. October 21st to 31st is the pre-sale period, and customers can pay a deposit first and enjoy discount and gifts. From November 1st to 11th, JD will provide allowance that customers can use across different categories and stores, which means customers don’t need to feel forced to buy multiple products from a single store in order to make the coupons work. Furthermore, the final price will be visible on the product page, helping consumers avoid complicated math problems.

This Singles Day, JD also launched the “Double 10 Billion Project”, which means RMB 10 billion yuan each of subsidies and shopping coupons provided by local governments.

Engaging and colorful games

This Singles Day JD has launched two new games for customers to earn “red envelopes” for shopping while having fun. Customers can also plant a tree in the virtual “JD Farm” and earn a box of real fruits by taking care of the tree. JD has prepared 5 million boxes of free fruits for customers, and customers have the chance to win a box of free fruit in as fast as one day. Additionally, customers can invite friends to share JD points, which can be used as money when they shop.

More livestreams

Livestream has proven to be a popular form of marketing, especially since the COVID-19 outbreak. For JD, livestreaming is not just a sales channel, but a place for brands to have deep and direct communications with customers. This Singles Day, JD will hold over 500 livestream shows in total. On November 10th, JD will launch a “Super Livestream Night” with over 30 celebrities joining. Management team representative from brand partners will join JD for the livestreams. As the brands have a deep understanding of their brands and products, as well as customers’ needs, they can help customers select the most suitable products. During this 618, the livestream jointly held by Jun Liu, vice president of Lenovo and Xiaobing Yan, president of JD Electronics and Home Appliances, generated over RMB 100 million yuan in sales. JD will also invite local officials to do livestreams promoting local specialties from around the country.

“In the past over 10 years, we have been finding ways to provide new and fun experiences for customers during our grand promotions. COVID-19 brought many changes to everyone’s life, and during this Singles’ Day, we can help customers find the products they really need in a simple and happy way, and enjoy true benefits. We encourage customers to do thoughtful shopping, instead of getting lost in shopping,” said Simon Han, vice president of JD.com.

 

(liuchang61@jd.com)

Photo Gallery: This Week at JD (October 19-October 23)

On October 22nd, JD Logistics held its annual Global Smart Supply Chain Summit (GSSC) virtually online.

On October 22nd, JD Logistics held its annual Global Smart Supply Chain Summit (GSSC) virtually online. Under this year’s theme of “Open Capabilities, Shared Growth”, the summit invited industry leaders from logistics, commerce and technology to share their views on global supply chain development and acceleration of economic recovery. Some of the guest speakers include Paul Romer, the co-recipient of the 2018 Nobel Prize in Economics and professor at New York University; Justin Yifu Lin, former chief economist of the World Bank and Honorary Dean of National School of Development at Peking University; Yossi Sheffi, director of MIT Center for Transportation and Logistics; Martin Christopher, emeritus professor of marketing & logistics at Cranfield University, UK; and Xiaobo Wu, a financial author.

JD plans to put 100 autonomous delivery robots into operations in the city by the end of this year to facilitate Changshu in building smart city.

JD announced on October 22nd that a city-level autonomous delivery robot project is being operated on a daily basis in Changshu, Jiangsu province, a top 5 county-level city by GDP in China. JD plans to put 100 autonomous delivery robots into operations in the city by the end of this year to facilitate Changshu in building smart city.

 

Dr. Jianguang Shen, Chief Economist at JD Digits

Dr. Jianguang Shen, Chief Economist at JD Digits, spoke at the opening session of the World Economic Forum’s Job Reset Summit on October 20th and shared his thoughts on China’s economic recovery and consumption trends under the theme of the “New Economic Context”.

 

Ping An Bank, a Chinese joint-stock commercial bank and JD Digits,

Ping An Bank, a Chinese joint-stock commercial bank and JD Digits, a leading digital technology provider backed by JD.com, jointly launched the “Ping An-JD IOU credit card” on October 20th. Additionally, the two parties will collaborate in retail, business finance, wealth management, financial market, smart marketing, intelligent risk control and digital finance in the future.

 

JD is now operating 30 Asia No.1 fulfillment centers which are considered to be Asia’s largest intelligent warehouse clusters.

This Singles Day (November 11th), JD has newly added two Asia No.1 fulfillment centers in Changchun, the provincial capital of Jilin province and Hohhot, the capital of Inner Mongolia. JD is now operating 30 Asia No.1 fulfillment centers which are considered to be Asia’s largest intelligent warehouse clusters.

 

JD hosted a press conference on October 19th to announce plans for its upcoming Singles Day Grand Promotion at its headquarters in Beijing.

JD hosted a press conference on October 19th to announce plans for its upcoming Singles Day Grand Promotion at its headquarters in Beijing. At the conference, Simon Han, vice president at JD provided further color on JD’s plans for the upcoming shopping festival, with a focus on how customers can get the most out of their Singles Day experience. Click here to read more.

 

GSSC Series: JD’s Qi Kong: Scenario in Wuhan Accelerated the Development of Autonomous Driving Tech

by Ella Kidron

 

“The commercial deployment of autonomous delivery robots has a lot of potential,” said Qi Kong, chief scientist of automation at JD Logistics. Kong was speaking at a roundtable attended by top-tier international media in Changshu, Jiangsu province, on October 22nd, the day of JD’s Global Smart Supply Chain summit, where the deployment of its autonomous delivery robots for commercial use in Changshu was first announced. Going forward, JD will work with Changshu to jointly develop an autonomous delivery city.

JD’s Qi Kong taking an interview at JD’s office in Changshu

JD’s Qi Kong taking an interview at JD’s office in Changshu

As far as Kong is concerned, autonomous delivery robots can be applied in last mile scenarios far beyond the logistics industry. He explained that there are many demands, such as food delivery, that can be satisfied through an autonomous delivery network. This network is not just about providing value to one company, but rather can benefit society as a whole.

For JD, there are two key pieces of the puzzle. In terms of how autonomous driving technology can create value, Kong explained, “You need an understanding of the technology and an understanding of the business.” This is where future growth potential will come from. One of JD’s advantages is a deep understanding of the real scenario and what is needed to improve its efficiency.

JD’s Qi Kong speaks to international media during roundtable

JD’s Qi Kong speaks to international media during roundtable

The importance of virtual scenarios and countless amounts of testing is also key. Kong explained that the robots are able to digest half a year of traffic scenarios in two hours. “We need to create a virtual world. Any situation that occurs in the virtual world has potential to happen in the real world.”

Earlier this year with COVID-19, JD urgently deployed its L4 autonomous robot in Wuhan – the world’s first deployment of L4 autonomous driving technology for last mile delivery on open roads – to deliver to the hospitals. Kong explained that pedestrians passing by would film videos of the robot and post them on social media. At the time, retrieving the package involved typing a code onto the robots touch screen. The team found a comment on social media suggesting that using the touch screen meant that there was still some contact. Overnight, the team devised a QR code that would make the process entirely contactless. With the pandemic at a management stage in China now, they’ve gone back to the convenience of the touch screen.

According to Kong, the deployment in Wuhan accelerated JD’s original plan by just half a year. “Without the deployment in Wuhan, we probably would’ve started looking for a place after Chinese New Year and deploying in the summer.” He explained the use of the robots in Wuhan has also helped increase the openness for such technology across the board.

JD launched an adoption program in which a courier takes over the management of the robot and can use it in their daily work. Kong said, “(the adoption program”) enables us to realize individualist scenarios. Through this exploration we see really interesting things developing.” The adoption program and the ability for the couriers to experiment with the use of these new technologies is already quite attractive, according to Kong.

As for the future, Kong sees a world of intimate connectivity between car, road and cloud. “People use the traffic lights, whereas robots use network technology,” Kong said. Vehicle-to-Everything (V2X) technology would allow the robots to been given an indication how the light will behave before it even turns to yellow and then red. The city of Changshu is focused on developing such technology, and has in fact already started installation for some traffic lights.

Read more about JD’s deployment of autonomous delivery robots here

Read more about how the deployment fits into JD’s overall strategy here

 

(ella@jd.com)

Prada Partners with JD.com to Integrate Online and Offline Inventory

by Hui Zhang

JD.com opened its omnichannel solutions to Prada Group’s Prada and Miu Miu brands by integrating JD’s inventory with their internal inventories to bring a wide range of products to JD’s consumers.

So far the inventory of Prada and Miu Miu’s offline flagship stores across Beijing, Shanghai, Shenzhen, Wuhan, Chengdu and Shenyang have been integrated with JD’s inventory, covering a total of 700 products which include limited editions and runway series.

Thanks to the inventory integration, consumers who shop online on Prada and Miu Miu’s flagship stores on JD will also have access to a wider range of products.

Thanks to the inventory integration, consumers who shop online on Prada and Miu Miu’s flagship stores on JD will also have access to a wider range of products. Additionally, consumers who buy these products can enjoy the 7-Day No Reason Return services, whether they buy online or offline.

“JD’s omnichannel solution will help brands to improve offline stock efficiency and satisfy consumers’ needs,” said Kevin Jiang, president of International Business at JD Fashion and Lifestyle.

International Business at JD Fashion and Lifestyle.

The cooperation model, which was officially launched in Prada’s official flagship store on July 29th, has already been highly successful. It brought sales of more than RMB 300,000 yuan to Prada and Miu Miu from July 29th to August 13th. Prada’s sales on Chinese Valentine’s Day (July 7th of the lunar calendar) exceeded a million yuan, boosted by the omnichannel cooperation.

JD is now the only Chinese e-commerce platform presenting four brands under the Prada Group, involving Prada, Miu Miu, Car Shoe and Church’s, since JD partnered with Prada Group during the “June 18 (“618”) Grand Promotion” last year.

Since the cooperation began, sales of Prada on JD.com have grown rapidly, performing well despite the pandemic. Prada has many high-end and young customers on JD, among which over 75% are senior white collar consumers and around 50% were born after 1985.

 

(zhanghui36@jd.com)

GSSC Series: Cars, Down Jackets, Crabs, And Supply Chain in China

by Vivian Yang

Logistics is often considered a behind-the-scene industry, but this year it has been brought into the spotlight amid the disruption of the Covid-19. “China’s logistics industry is facing a challenge that has never been seen before, but the challenge is also creating an opportunity for the revolution of productions and businesses,” said Xiaobo Wu, a well-known Chinese business writer, at the Global Smart Supply Chain Summit held online on Oct. 22nd.

As a writer who spends quality of time studying companies and new business trends in China, Wu shared three stories that reveal how supply chain capacity can reshape China’s manufacture industry and the way people do business.

The first story is about the Wuhan-based Honda car assembly plant. Its quick production recovery from the coronavirus impact has been widely reported in the media. The plant was shut down on January 23rd when the city lockdown started. After the height of the pandemic had passed, it reopened with twenty cars rolling off its production line on March 11th.

The plant’s director told Wu that there are more than 600 processes and 10,000 components supplied from different places to produce the cars. Their assembly line would not have been restarted without a strong support provided by supply chain and logistics services.

The second example is China’s famous down jackets manufacturer BOSIDENG, which produces over 3 million jackets a year and delivers orders to its customers across China within 24 hours. Even for bespoke items, like jackets customized by size or style according to customer’s personal preferences, customers can also receive their tailor-made products within a day. How can they do this? Wu visited BOSIDENG and found that its warehouses are seamlessly connected with JD’s warehouses. This e-commerce-driven warehouse integration has greatly helped manufacturers improve their fulfillment efficiency and production capacity for more customized products.

The third story is about the sales of hairy crabs from Yangcheng Lake in eastern China’s Jiangsu province, the premiere origin of the popular autumn delicacy. Because it was previously very difficult and costly to deliver live crabs, as of three or four years ago most crabs were consumed within this region, with a transaction volume of less than RMB 20 billion yuan a year. But nowadays, thanks to logistics companies’ cold chain delivery services via flights and hi-speed trains, hairy crabs from the famous lake can be shipped to over 1,000 cities across China within 24 hours, activating a market that is now worth more than RMB 100 billion yuan a year.

Watch the replay of Xiaobo Wu’s speech online

Watch the replay of Xiaobo Wu’s speech online

In his speech, Wu identified four areas of remarkable progress in China’s logistics industry in the past few years. First, internet-based e-commerce has triggered the explosive growth of logistics services. Second, traditional manufacturers are propelled to upgrade or even re-build their production lines to meet the demand of continued e-commerce growth. Third, an increasing number of integrated warehousing and distribution centers are built to enhance logistics efficiency. On this point, JD’s self-built integrated fulfillment centers have become an economic moat that distinguishes itself from other competitors. Fourth, highly efficient last-mile delivery networks are ready in place across the country sustained by 4.5 million couriers on a daily basis.

“The revolutionary changes that have taken place in China’s logistics sector are the result of joint efforts by many people, including entrepreneurs in the manufacturing, transportation and other sectors, as well as those young couriers running on the road for the last-mile delivery services,” Wu said. “All of these contributed to China’s unique logistics landscape. Any broken link in the chain will hinder success.”

Wu also touched upon the role of technologies such as AI, 5G, big data, self-driving vehicles and more in driving logistics development. With the application of these technologies in recent years, JD Logistics’ networks are now able to cover all the administrative counties in China now, including more than 20,000 small townships and over 99% of the total national population, with 90% of orders delivered within 24 hours.

“At my home in Hangzhou city, it only takes 12 hours,” Wu said. “When I place an order on JD in the morning, the parcel will arrive around 4 to 5 pm at my doorstep in the afternoon of the same day. China has the most imaginative environment in the world for the revolution of the logistics industry.”

GSSC summit is an annual event held by JD Logistics that focuses on logistics innovation and technology communication on a global scale. Under this year’s theme of “Open Capabilities, Shared Growth”, the GSSC gathered the world’s leading experts in the industries of logistics, commerce, science and technology to discuss how to seize the opportunities provided by the macro environment and policy, with an aim to reshape the industrial supply chain and promote high-speed growth.

 

(vivian.yang@jd.com)