Aug 9, 2017|
Walmart-JD Omni-Channel Shopping Festival Sets Sales Records
Walmart and JD.com’s ongoing cooperation in areas including reaching more customers, inventory management and logistics efficiency has notched a major success with the conclusion of the Walmart-JD Omni-Channel Shopping Festival. The day’s combined transaction volume for Walmart’s e-commerce channels on JD.com increased 13 times compared with the previous 24-hour sales record, and Walmart physical stores also experienced a significant increase in traffic. The strong performance during the shopping festival underscored the synergies the companies have achieved through cross marketing over the last year.
The Walmart-JD Omni-Channel Shopping Festival is the most recent collaboration in the increasingly close partnership between the two companies. Through the ongoing integration of the two companies’ customer bases, platforms, and inventories, Walmart has extended its reach to the 99% of China’s population covered by JD’s industry-leading delivery network. JD, meanwhile, is now able to offer its user base of over 236.5 million consumers access to a vast selection of high-quality international products from Walmart and its subsidiaries Sam’s Club and ASDA.
Other key takeaways from the festival include:
● Female shoppers are driving growth
Female consumers accounted for more than half of all shoppers, underscoring JD’s continued progress in the key demographic for the company as it further expands in categories traditionally stronger with women. During the festival, the most popular brands among women shoppers included Pampers, Jinlongyu, Great Value, Lego, and Nestle. The most popular products among women included diapers, cooking oil, shampoo, beer and toys.
● Imported products on JD continue gaining steam
The average basket size across JD.com’s Walmart Flagship Store, Walmart Global Shop Flagship Store and ASDA Global Shop Flagship Store were double the average from July. During the shopping festival, US toys, Australian healthcare products, British foods, Korean facial masks and Japanese diapers proved to be the most popular items. Further, the Walmart Global Shop Flagship store on JD Worldwide had live AR broadcasting, which reached an audience of nearly one million people on August 8th.
● Omni-channel approach attracting new customers
From July 20 to August 8, more than half of first-time shoppers on Walmart’s various flagship stores on JD.com came to the site by scanning in-store QR codes, underscoring the benefits of the omni-channel strategy.
● Inventory integration has potential to boost efficiency
The pilot integration of JD and Walmart’s inventories in Shenzhen helped to reduce average order delivery time by three hours, greatly increasing fulfillment efficiency.
● JD Daojia is bringing a new level of convenience to Walmart shoppers
On August 8, total orders of Walmart products through JD’s crowd-sourced delivery joint venture, JD Daojia, were triple the average daily order volume in July. The fastest delivery was completed in 15 minutes.
Apr 23, 2020|
JD Mini Program Open Platform Seamlessly Connects WeChat
by Yuchuan Wang
On April 22nd, JD.com announced its own JD Mini Program Open Platform. Thanks to the company’s strategic partnership with Tencent, programs can be seamlessly adapted for the WeChat platform.
As one of the company’s strategic projects, the platform is open not only to brands and merchants on JD’s platforms, but also external partners from various industries, to develop independent mini programs across the various apps in JD’s ecosystem such as the JD.com and the JD Finance apps. It will also be introduced to the 7FRESH and JD Health apps.
Burger King will kick off its JD PLUS Member Center mini program in May, making the fast food giant the first partner in the catering industry to use JD’s mini program to distribute benefits to customers who may use the mini program to make purchases in the restaurants, with full connectivity to their JD account, membership, payment and credits. Additionally, JD’s 360 million active customers base offers big potential for Burger King.
JD Mini Program Open Platform uses JD’s complete chain of marketing, transaction, payment, membership and logistics to enable merchants to build their own scenarios. For example, home appliances companies can launch value-added services such as cleaning services to further extend their engagement with customers, facilitating sales conversion and user operations, with low R&D and maintenance costs.
Partners such as China Telecom, Mehood Hotel and ehi Car Services are also among the companies launching their own mini programs on JD to provide personalized services.
“Opening up technologies has become a trend for the industry,” said Paul Yan, Head of JD Retail Technology and Big Data. “JD Mini Program Open Platform empowers merchants with JD’s technology and services to help them comprehensively enhance the user experience.”
Apr 13, 2020|
JD Introduces Convenience Store + Bakery Offering
by Yuchuan Wang
On April 10th, the first JD Convenience Store offering an in-store bakery opened in Beijing. Products such as doughnuts and bread are baked onsite at the store. The JD Convenience Store brand plans to introduce additional combined store formats in the future to meet the diversified needs of consumers.
Unlike common convenience stores which mainly provide prepacked products and cooked meals, the newly opened JD Convenience Store with a bakery is a solution to respond to the needs of the neighborhood. The store is in an office building, and its meal solutions for breakfast, afternoon tea and dinner are extended with the addition of the bakery. In order to ensure quality and freshness, the store uses only high-quality ingredients and has a strict process to select and train its bakers, who are required to develop new offerings regularly to meet consumers’ changing tastes. The store offers cake customization, which is also expected to attract more consumers.
“JD helped me position and design the store. The team also worked with me to design a product selection that would meet the demands of white collar professionals. I believe the introduction of an in-store bakery will help attract more customers” said Ms. Zhou, the store owner.
“Leveraging JD’s strengths in merchandise, service and technology, we have enabled JD Convenience Store solution to integrate multiple store formats,” said Enlong Ba, general manager of retail business at JD New Markets. “In the future, our partners can freely select appropriate store functions according to neighborhood consumption demands combined with investment and profit considerations, and build diversified convenience store formats.”
JD Convenience Store is the offline innovative store brand under JD New Markets. It provides a one-stop solution to shop owners covering branding, design and management, supporting store location and product selection, operations and value added services, and more.
Baby Lifestyle Brand Munchkin Launches Cross-Border Flagship Store on JD.com
