May 7, 2020|
JD Celebrates Its Outstanding Talents
by Rachel Liu and Tracy Yang
On March 26th, JD.com recognized and celebrated outstanding talent for 2019. Ten talents were selected through internal nomination or recommendation, with a selection lasted for over a month and the final result obtained by company-wide anonymous vote.
JD’s Outstanding Talent in 2019 share some common attributes. They foremost reflect the corporate values of JD.com and serve as leading examples to their colleagues. JD’s corporate values are Customer First, Integrity, Collaboration, Gratitude, All in, and Ownership.
How they reflect these values can be seen in how they support the corporate strategy, collaborating across functions to achieve larger goals. Other ways include how they constantly seek innovative breakthroughs, maintaining a spirit of resilience and hard work in challenging circumstances to achieve superior results, etc.
The outstanding talents are as following:
Carol Fung, Vice President of JD. com, Outstanding Contributor
Carol Fung, also President of FMCG (Fast Moving Consumer Goods) Omnichannel, is a superb leader. In 2019, she not only led the FMCG team to achieve record-breaking sales, but also created innovative retail models such as omnichannel integration. She is a leader who is continuously pushing new horizons and the navigator of her team.
Clark Meng, Director of Collaboration, 7FRESH, Outstanding Contributor
Meng has 20 years of experience in offline retail, and after 4 and a half years at JD, he has led his team to use technology and supply chain to empower lower tier markets, creating an example for omnichannel retail.
Arthur Ao, Head of Industry IoT, JD Cloud and AI, Outstanding Contributor
JD’s technology development is made possible thanks to its phenomenal team of tech experts. Arthur Ao has helped JD’s smart home devices platform to surpass RMB 10 million. In the past year, he also led JD’s partnership with State Grid Corporation across 27 provinces in China.
Xuewen Song, Head of Beijing Dinghao Delivery Station, JD Logistics, Customer First
Xuewen Song is the true embodiment of the value of customer first. In the 7+ years he has been with JD, Song has delivered over 220,000 orders, traveling over 330,000 km, without making a single error or receiving a single complaint from customers.
Jian Zhao, JD Courier, Integrity
When Jian Zhao found that a customer had left money in clothes intended for donation, he didn’t hesitate to return the money to the customer, even though the roads were blocked by heavy snow. Thank you Jian for demonstrating the integrity of JD employees!
Zuoyi Zhang, Head of Blockchain Product Innovation, JD Digits, Collaboration
Zuoyi Zhang is one of JD’s earliest-joining blockchain product managers. By collaborating with different teams, he successfully promoted the launch of several blockchain products. He embodies JD’s value of collaboration in everything he does and has brought tremendous value to his team and the company.
Meng Ding, International Business Development, JD Property, Gratitude
Having worked at JD for more than 10 years, Meng Ding has witnessed the company’s development arc, and when internationalization became key to JD’s strategy, he offered to go abroad to develop the business. His constant spirit of gratitude (another of JD’s values) to his colleagues and clients has carried him through numerous challenges.
Jiahua Zhou, Head of Operations and Management for the East China Region, JD Logistics. All In.
When Jiahua Zhou became the head of JD Logistics’ operations team a year ago, he faced multiple challenges and a heavy work load. In three months, he successfully streamlined processes and built a strong foundation for achieve his team’s annual targets. The spirit of “all in” is fundamental to his success.
Wenxin Kuang, Head of Online Operations, 7FRESH. All In.
Wenxin Kuang joined JD 8 years ago and has grown from a sales assistant to a team head. She has created many innovative marketing tools and successfully explored omnichannel solutions in multiple offline businesses. Her spirit of “all in” has led her journey in omnichannel retail.
Danghui Wang, Customer Service Manager, JD.com.
Danghui Wang joined JD in 2004. He is not only a core team member, but also a model of JD’s company culture. As a customer service manager, every June 18 and Single’s Day promotion, he and his team members would work overnight to get the job done. His spirit of ownership is the key to his success.
Dec 28, 2022|
JD.com’s CEO Lei Xu Named Among Most Influential Chinese Entrepreneurs of 2022
by Vivian Yang
Lei Xu, CEO of JD.com, was named one of the 25 most influential Chinese entrepreneurs in 2022 by CHINA ENTREPRENEUR magazine, a leading Chinese business publication focusing on reporting and building the country’s community of entrepreneurs.
“Since becoming the CEO of JD.com this April, Xu led the company to focus on its strengths, and improve operating quality and efficiency, while strategically investing in long-term innovation,” said the publication in the announcement on December 12.
As a real “doer” – the theme of the publication’s 2022 nomination – Xu is widely recognized for his down-to-earth spirit in helping the company navigate a challenging time. He has been driving the company to be increasingly “heavy” by exploring technology and service on supply chain, and positioning JD.com as a new type of real economy enterprise, noted the magazine.
“We all wish our enterprise to be built to last, to become a century-old brand,” said Xu in his interview with CHINA ENTREPRENEUR. “This is undoubtedly a marathon, and the only way to complete it through (economic) cycles and against complex uncertainties, is to stay on target and keep running.”
On many occasions in the past year, Xu has expressed his views that China’s economy has cycles that do not cancel its development momentum. JD’s core business focus is on the retail sector and has strong capability to ride out the cycles. Over the years JD.com has been building a solid infrastructure across three networks, including that of products, warehouses, and cloud technology. Coupled with a responsible supply chain, this safeguards the company’s smooth development despite external headwinds.
“Throughout JD’s 19 years of history, we have never dwelt long over short-term and local gains or losses. Our core logic of business is clear, i.e. our business model and strategic positioning have always revolved around customers and business partners,” said Xu in an earnings call in 2021.
The magazine also noticed Xu’s optimism during JD’s latest earnings call this November, when he commented that “the sign of economic recovery is in sight and JD is ready for it.”
Xu was promoted from President to CEO in April 2022. Richard Liu, the founder and Chairman of JD.com, is dedicated to the company’s long-term strategies, cultivating young talents and initiatives on rural revitalization.
Previously, Xu headed JD Retail for about four years as CEO, a role in which he demonstrated excellent management skills and delivered high-quality business growth under the philosophy of “trust-based and customer-centered value creation.” During this period from 2018 to 2021, JD’s annual active users grew from 300 to 570 million, and full-year net revenue nearly doubled from RMB 461 billion to 951.6 billion yuan.
A decade ago, Xu took the lead in transforming JD’s wireless business into JD App, bringing the company into the mobile era. Xu was also the key person in conceiving the idea of JD618 Grand Promotion, and in bringing the shopping festival to life.
Beyond his professional life, Xu is not shy to show his personality as a genuine Beijinger who speaks from his heart. He is also a rock-and-roll enthusiast and a lover of fashion brands and soccer, all of which make him a magnet for many fans, added the report.
Jul 11, 2022|
JD Incubates New Professions: Robotics Technician, Digital Twin Engineer, Carbon Consultant and More
by Vivian Yang
As a company dedicated to supporting the real economy with its technology and infrastructure in supply chain, JD.com has become an incubator for many emerging professions across its diverse businesses, especially in line with the trends of digitalization and carbon neutrality.
China’s human resources authority recently announced 18 new professions for public summons including robotics engineering technicians, data security engineers, digital solution designers, carbon sequestration assessors and more, reflecting the country’s occupational development and aim to boost college graduate employment and encourage entrepreneurship.
Here are examples of these new positions from JD.com you may want to take a look.
1. Digital solution designer
Jin Zi is an expert of digital solutions for JD Retail’s intelligent supply chain. His work helps to ensure the company’s daily operation efficiency in managing a scale of nearly 10 million SKUs of all categories from electronics, home appliances, general merchandise to fresh food and more, as well as overseeing their optimal fulfillment plans.
By applying cutting-edge technology in inventory prediction, deployment, replenishment and more into a nationwide network of 1,400 warehouses, nowadays 85 percent of JD Retail’s procurement activities happen automatically, further driving down JD’s inventory turnover time to as low as 30.2 days, which is a world-leading performance especially given its size.
2. Robotics engineering technician
Cai Cai is a “trainer” of JD Logistics’ autonomous driving vehicles. She tests these robots not only on the computer for simulations, but also on the real road. New iterations have happened fast in the past few years, and now it is the fifth generation of the self-delivery vehicles. “Before I can follow them by walking, but now as they run faster, I must ride a bike to catch up,” she said.
JD.com is the first company in China to deploy autonomous driving into real logistics scenarios. To date, it is operating hundreds of the self-delivery vehicles on a daily basis in more than 25 cities in China. They also played an important role to perform contactless delivery work during COVID outbreaks in Wuhan, Shanghai and other cities.
3. Energy efficiency and carbon neutrality consultant
Ms. Shen is a building designer from JD Property, a subsidiary of JD.com focusing on developing and managing logistics infrastructures, manufacturing parks and more. Building with a low-carbon concept is at the core of her daily work. Last year, her team delivered a tailor-made BMW parts distribution center in the Central China region, which became the client’s first LEED-certified “green warehouse” in the country. The next such center in North China will also be finishing soon, further extending sustainable development in the entire value chain of the automotive business from production to the after-sales.
As of this June, JD Property has completed project designs for 135 JD Intelligent Industrial Parks, over 40 percent of which adopted the “sponge city” modern rainwater management system.
4. Technician for agricultural digitalization
As part of a new generation of farmers, Wen Ya’s job at JD Farm applies IoT, blockchain, AI and other technologies to the supply chain of agricultural industry, in order to make digitalized standards for farm production and management.
To date, JD Farm has rolled out over 70 projects on nearly 400,000 mu(1 mu equals to 666.67 square meters) of plantation bases in over 10 provinces, municipalities and autonomous regions across China, digitalizing the farming process of 13 produce categories including rice, millet, apples, citrons, Chinese wolfberries and more, and adding brand and marketing value for the produce such as promoting dedicated channels like JD Farm’s flagship online stores.
5. Digital twin engineer
Dr. Wang has been a fan of science fiction since childhood and was often fascinated with the idea of bringing people to life from still photos. After graduating from the field of AI generative modeling, he joined JD Explore Academy, applying digital twin technology to organize and present visual content in the digital world. “It is not only a dream come true to me,” he said. “More importantly, we can use these technologies to accompany and serve many people in need.”
JD Explore Academy’s multimodal super deep learning model, known as “Zeus”, has made a series of breakthroughs in the area of digital twinning and achieved first place in several public datasets on task generation in complex scenes.
6. Integrated energy service worker
Bo Wen works on the rooftops of JD’s warehouses, to ensure the stable operation of the photovoltaic panels built by JD Property to generate clean energy to run many of its intelligent industrial parks. He said he has climbed high to “plant the sun” in all weather conditions, and the rooftop view gives him inspiration for a greener future.
By the end of 2021, the first batch of JD’s 12 industrial parks had been installed with PV power generation systems. JD Property plans to build 1,000 megawatts of PV power generation capacity in the next three years, which will sufficiently cover energy use for 85 percent of its industrial parks. This March, JD’s Asian No.1 Logistics Industrial Park in Xi’an was certified to be China’s first carbon-neutral logistics park.
7. Business data analyst
Mr. Kong works for JD Retail’s private-label brand J.Zao. He acts as a “product doctor“ who examines and diagnoses market and consumption trends, identifies high-potential categories with the help of professional tools and experiences, and reviews users’ feedback so as to provide precise solutions for product R&D.
This systemized ability in generating acute product and category insights enables J.Zao to develop highly cost-effective products that meet customer demand better and faster. At this year’s JD618 Grand Promotion, a number of new J.Zao releases had achieved rapid sales growth month-over-month.
Time Magazine Runs Story about JD Health
