Dec 20, 2023| ESG

JD.com Earns Spot on 2023 Dow Jones Sustainability World Index

Vivian Yang

S&P Dow Jones Indices (“S&P DJI”), the world’s leading index provider, recently announced the results of 2023 Dow Jones Sustainability Indices (DJSI). For the first time, JD.com was included on the Dow Jones Sustainability World Index ((DJSI World), which represents the top 10% of the largest 2,500 companies in the S&P Global Broad Market Index (BMI) based on long-term economic, environmental, and social criteria.

The DJSI are float-adjusted market capitalization weighted indices that measure the performance of companies selected using environmental, social, and governance (ESG) criteria, and the DJSI World comprises global sustainability leaders as identified by S&P Global through the Corporate Sustainability Assessment (CSA). JD.com’s inclusion on the index underscores the company’s ESG progress and achievements.

JD.com’s 2022 ESG report highlights the company’s commitment to establishing a “Responsible Supply Chain,” with significant strides in enhancing its ESG practices in line with long-term objectives. Key achievements include:

Sustainable Development: JD Logistics has recycled packaging over 220 million times. Under its Green Stream Initiative, reusable boxes have been deployed 200,000 times across 30 cities, totaling 20 million deployments. Additionally, JD has installed photovoltaic power systems in 23 industrial parks, with the Xi’an Intelligent Industrial Park becoming the first in China to achieve carbon neutrality in logistics. The company has expanded the use of electric vehicles and introduced hydrogen-powered transport routes nationwide.
Employee Welfare and Job Creation: Over the past three years, JD has generated 290,000 new jobs and invested RMB 106.5 billion in compensation and benefits for frontline staff. The company has also established a housing security fund for employees and invested over RMB 60 billion in the “JD Youth City” housing development.
Rural Revitalization: JD’s approach to modernize agriculture has integrated small farmers into larger markets, significantly benefiting rural economies. This strategy has generated a trillion-yuan output in less than three years, impacting millions of farmers. The second JD Agricultural Specialties Shopping Festival supported over 2,000 agricultural production zones, promoting high-quality development.

In October 2023, JD joined the United Nations Global Compact’s “Forward Faster” initiative, committing to leading in the gender equality goals and demonstrating its commitment to sustainable development and corporate social responsibility aligned with the global Sustainable Development Goals.

As a technology and service company with supply chain at its core, JD.com is dedicated to powering a more productive and sustainable world through technology. This commitment extends to collaborating across diverse sectors to contribute to a vision of a green and sustainable future.

(vivian.yang@jd.com)

Dec 3, 2024| ESG

JD Foundation Advances Disability Support Initiatives in Strategic Partnership

Vivian Yang

On November 29, in celebration of the 33rd International Day of Persons with Disabilities, JD Foundation, in collaboration with the Beijing Disabled Persons’ Federation and the Beijing Disabled Persons’ Welfare Foundation, hosted a series of charitable events at JD.com’s headquarters. JD Foundation and the Beijing Disabled Persons’ Welfare Foundation have established a strategic partnership focused on improving the quality of life for people with disabilities, promoting their integration into society, exploring new philanthropic models, and creating awareness for public welfare institutions. These efforts are collectively aimed at achieving high-quality development in disability support services.

JD.com has a longstanding commitment to supporting individuals with disabilities since its inception. As early as 2005, when JD.com entered the e-commerce sector, the company has employed individuals with disabilities. Over the years, the company has expanded its efforts through skills training and empowerment initiatives, facilitating employment and entrepreneurship opportunities for individuals with disabilities. In October of 2013, JD Customer Service launched the “Sunshine Angels” project, through which hundreds of individuals with disabilities have been employed, with plans to offer part-time positions to 1,000 more. JD.com currently employs over 4,000 individuals with disabilities, a number that continues to grow.

The November 29 event featured a charity bazaar with handicrafts created by people with disabilities. The well-attended bazaar showcased a variety of unique items, including crocheted wool flowers, ornaments, enamelware, bracelets, Beijing silk figurines, children’s paintings, paper cuttings, and postcards. Proceeds from the sales will go toward disability-related charitable causes. JD employees who made purchases each received a certificate and a commemorative badge recognizing their support and participation in disability advocacy.

One of the event’s highlights was a guide dog demonstration, where three guide dog users and their canine companions captured the attention of attendees. The guide dogs demonstrated their ability to assist their owners in navigating streets, avoiding obstacles, and ensuring safe travel. Guide dogs not only help visually impaired individuals to navigate and find destinations but also serve as protectors during emergencies. Beyond their practical assistance, these dogs are invaluable companions, providing emotional support to their owners.

The event also featured an inspiring performance by artists with disabilities from Beijing, Hebei, Tianjin, and other regions, in which they presented a rich tapestry of songs, dances, instrumental music, and storytelling. The performance provided a vibrant, heartwarming cultural showcase to attendees.

(vivian.yang@jd.com)

Oct 30, 2024| ESG, JD Worldwide

Ochama Expands in Europe, Launches New Warehouse in Poland to Boost Efficiency

April Chai

Ochama, the European omni-channel retail brand of JD.com, Inc. (also known as JINGDONG), has announced the launch of a new automated warehouse in Poland, aimed at boosting operational efficiency and enhancing customer experience throughout the region.

The new warehouse is strategically located near the Polish-German border, spanning 27,000 square meters. Utilizing a flexible goods-to-person system, it improves picking efficiency to three times that of a traditional approach. The facility enables ochama to achieve 48-hour fulfillment across Poland, with some orders eligible for same-day delivery, while also raising the 48-hour fulfillment rate in Germany to 80%. Additionally, the warehouse utilizes a rooftop photovoltaic power system and new energy forklifts, underscoring ochama’s commitment to sustainability.

This expansion positions ochama to meet the evolving needs of its growing European customer base. Ochama’s orders in Poland and Germany have surged by 284% year-over-year from January to October this year. The new warehouse, alongside ochama’s five other warehouses in the Netherlands and France, will serve customers across 24 European countries. Through a regional distribution strategy, ochama deploys products closer to customers, reducing delivery times and enhancing service efficiency.

Ochama now offers home delivery in 24 European countries, with more than 900 pick-up points across the Netherlands, Germany, Belgium, and France, along with over 1,000 pick-up lockers in the Netherlands and Belgium. Through continuous innovation, infrastructure enhancements, and advanced fulfillment capabilities, ochama remains dedicated to providing European customers with an efficient, reliable shopping experience.

About ochama

Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of both top-rated and budget-friendly products at the best prices. A subsidiary of JD.com, Inc., China’s largest retailer by revenue, ochama leverages advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers’ needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.

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