Dec 20, 2023|
JD.com Earns Spot on 2023 Dow Jones Sustainability World Index
S&P Dow Jones Indices (“S&P DJI”), the world’s leading index provider, recently announced the results of 2023 Dow Jones Sustainability Indices (DJSI). For the first time, JD.com was included on the Dow Jones Sustainability World Index ((DJSI World), which represents the top 10% of the largest 2,500 companies in the S&P Global Broad Market Index (BMI) based on long-term economic, environmental, and social criteria.
The DJSI are float-adjusted market capitalization weighted indices that measure the performance of companies selected using environmental, social, and governance (ESG) criteria, and the DJSI World comprises global sustainability leaders as identified by S&P Global through the Corporate Sustainability Assessment (CSA). JD.com’s inclusion on the index underscores the company’s ESG progress and achievements.
JD.com’s 2022 ESG report highlights the company’s commitment to establishing a “Responsible Supply Chain,” with significant strides in enhancing its ESG practices in line with long-term objectives. Key achievements include:
- Sustainable Development: JD Logistics has recycled packaging over 220 million times. Under its Green Stream Initiative, reusable boxes have been deployed 200,000 times across 30 cities, totaling 20 million deployments. Additionally, JD has installed photovoltaic power systems in 23 industrial parks, with the Xi’an Intelligent Industrial Park becoming the first in China to achieve carbon neutrality in logistics. The company has expanded the use of electric vehicles and introduced hydrogen-powered transport routes nationwide.
- Employee Welfare and Job Creation: Over the past three years, JD has generated 290,000 new jobs and invested RMB 106.5 billion in compensation and benefits for frontline staff. The company has also established a housing security fund for employees and invested over RMB 60 billion in the “JD Youth City” housing development.
- Rural Revitalization: JD’s approach to modernize agriculture has integrated small farmers into larger markets, significantly benefiting rural economies. This strategy has generated a trillion-yuan output in less than three years, impacting millions of farmers. The second JD Agricultural Specialties Shopping Festival supported over 2,000 agricultural production zones, promoting high-quality development.
In October 2023, JD joined the United Nations Global Compact’s “Forward Faster” initiative, committing to leading in the gender equality goals and demonstrating its commitment to sustainable development and corporate social responsibility aligned with the global Sustainable Development Goals.
As a technology and service company with supply chain at its core, JD.com is dedicated to powering a more productive and sustainable world through technology. This commitment extends to collaborating across diverse sectors to contribute to a vision of a green and sustainable future.
Apr 29, 2024|
JD.com Teams Up with Brands to Launch “Trade-in Alliance for Household Appliances and Home Goods”
JD.com recently announced the “Trade-in Alliance for Household Appliances and Home Goods” in collaboration with over 100 renowned brands. This initiative, unveiled on April 27, aims to expand and enhance trade-in services across China and has already been successfully implemented in 20 provinces and cities.
The Trade-in Alliance allows consumers to access JD’s trade-in services for an extensive range of products, covering over 200 subcategories including TVs, refrigerators, washing machines, air conditioners, and more. The initiative caters to a growing demand, with more than 16 million users leveraging JD’s platform since 2023 to exchange their old household items for new ones. This represents a 200 percent increase in first-time users year-on-year.
To further enhance the customer experience, JD.com has introduced the “Three Free & Four Unlimited” trade-in service. This service includes complimentary door-to-door pickup, disassembly, and handling of old goods. Additionally, it places no restrictions on the trade-in items regarding their original purchase channel, brand, age, or condition. With just four simple clicks on the JD app, users can receive generous discounts from their old goods and enjoy the convenience of JD’s one-stop trade-in services.
JD.com also utilizes its logistical strengths to extend these services to even the most remote areas of China. For instance, customers living in Tibet at an elevation of 4,300 meters can now easily access JD’s trade-in options, including doorstep delivery and recycling of old appliances.
The Trade-in Alliance is built on six foundational pillars: service capabilities, brand support, marketing initiatives, industry chain synergies, omni-channel development, and category cooperation. By fostering closer partnerships with leading brands in the household appliance and home goods sectors, JD.com is setting a new standard for hassle-free trade-in services, offering unparalleled convenience and value to consumers nationwide.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
JD Logistics Accelerates Global Expansion with New Express Delivery Service to North America and Europe
