Nov 23, 2020|

JD Health Is Committed to Mental Health Relief


by Hui Zhang

“During the epidemic, online consultation channels became the preferred platform for consultation and treatment of mental illness and psychological disorders,” said Gaohua Wang, president of the Chinese Psychiatrist Association of the Chinese Medical Doctor Association (CMDA). He made the remarks at the 16th annual meeting of psychiatrists of CMDA on November 20th.

JD Health is committed to helping people with mental illness by setting up psychological support platforms, facilitating the building of internet hospitals for mental health specialties, and providing livestreams to share disseminate relevant knowledge.

“As the prevention and control of the pandemic becomes normalized, “Internet + Medical Health” will continue to play an important role in the long-term efforts to help people with mental illness,” he added.

To cope with psychological problems faced by citizens and medical staff in Hubei province as a result of the coronavirus, JD Health established a public welfare platform for psychological counseling in Hubei with support from local government in September. JD Health worked with community doctors to sign dedicated service contracts with each patient recovering from the coronavirus, and offer them personalized psychological counseling support.

In March, JD Health together with Chinese Psychiatrist Association of CMDA set up a psychological consultation platform within the JD app provide free psychological services to people across China. So far, more than 5,000 psychiatrists participated in providing free consultations, providing more than 100,000 consultations in total. During the pandemic, JD Health helped Peking University Sixth Hospital, the Affiliated Brain Hospital of Guangzhou Medical University, and Tianjin Mental Health Center to construct online psychological consultation platforms and internet hospitals to benefit not only the medical staff working on the frontlines, but also the public across China.

JD Health also invited psychiatrists to participate in a number of livestreams, focusing on anxiety, sleep, bipolar disorder and other areas, effectively easing the anxiety of medical staff and the general public.