by Rachel Liu

JD Super, JD’s online supermarket, and Illuma, an infant formula brand under Wyeth, formed partnership on May 4^th to promote niche categories, such as organic infant formula and formula for older children (age 3+) in China.

The two sides will deepen partnership on omni-channel marketing, sales channel expansion and supply chain, and JD Super will help Illuma create more popular products and expand the market share of high-end infant milk products.

“JD highly appreciates the brand value of Wyeth and the social responsibility that the company shows, and looks forward to work with the brand to develop more products that Chinese customers need,” said Longwu Jiang, general manager of JD Maternal and Baby Products.

“We hope to combine JD Super’s capabilities in its big data, logistics supply chain, membership marketing and customer service, and our advantages in product development to provide better products for a new generation of Chinese customers,” said Suyi Zhang, CEO of Wyeth Nutrition Greater China Region.

The China Maternal and Baby Products Consumption Trends report released by iResearch showed that the proportion new born babies who are the second children in their families is growing. Seeing the new trend, JD Super will put more effort in meeting consumer demands for products for children over three years old to expand the customer lifecycle of maternal and baby products.

JD Super became the leading retailer for Wyeth Illuma in 2017, and Illuma has accumulated over 8 million followers on JD. The brand chose JD as the exclusive platform to debut its Illuma organic series. As customers’ demands are getting more diversified and individualized, JD will help the brand to better identify changes in market demands.

 

(liuchang61@jd.com)

The strategic partnership also introduces Spring/Summer 2021 best-sellers featuring rising stars Xiaotian Tang and Annie Sun

Bally is pleased to announce its launch on China’s JD.com, joining one of the largest e-commerce platforms in the country, which services over 471 million customers. Adding to its growing presence in the Greater China region, Bally’s latest digital storefront will extend the Swiss luxury brand’s offering to a wider audience, leveraging JD.com’s logistic strength to reach a loyal base of affluent consumers across the country, responding to brand demand across more second and third-tier cities.

The Bally store on JD.com’s JD Luxury platform will feature a curated Spring/Summer 2021 selection of best-selling footwear, handbags, accessories, and ready-to-wear for men and women, with localized content featuring Xiaotian Tang and Annie Sun. Delivering understated luxury for modern day, Bally’s elegant yet everyday styles highlight iconic brand signifiers, from the signature Bally Stripe to the new graphic, gold B-Chain hardware.

Bally’s entry into JD.com builds upon its commitment to China, having entered the market in the early 1980s. Currently, Bally has 59 stores across 32 cities, as well as its own e-commerce channel Bally.cn and WeChat Mini-program, offering Chinese customers a full omni-channel experience integrating online and offline shopping services. Additionally, Bally boasts dedicated social media channels on WeChat, Weibo and Red.

“We are pleased to offer JD.com’s audience direct access to our unique collection which celebrates Swiss craftsmanship and design. This is an important expansion of our digital footprint in China, which strengthens Bally’s robust omni-channel experience,” Nicolas Girotto, CEO of Bally.

“Being able to reach more local customers whether through our stores or various e-commerce platforms is a major competitive advantage as we seek to continue to grow market share in this rapidly expanding market.”

“JD is thrilled to welcome Bally, one of the world’s heritage luxury brands. With our continued push into luxury, we are committed to bringing top-notch service and a vast array of options to our discerning consumers,” said Kevin Jiang, president of international business, JD Fashion and Lifestyle.

“Bally’s high quality and Swiss design is a perfect addition to the growing range of sophisticated offerings available on JD.com. JD’s nationwide logistics network and our high-quality consumers will assist Bally in accessing more consumers across China.”

 

(press@jd.com)

by Ella Kidron

JD.com, China’s largest retailer, will participate in the first China International Consumer Products Expo (Hainan Expo), which is held from May 7-10 in Haikou, Hainan province. As a leading supply chain-based technology and service provider, the company’s extensive brand partnerships and procurement capabilities will be on full display at the expo.

JD will have a dedicated 500 m² area in Exhibition Hall 1 (1T014) of the Haikou International Convention Center to highlight key products from top brand partners in a wide range of categories including consumer electronics, fast-moving consumer goods, automotive, life and services and more.

Visitors will be able to experience products on site and even scan QR codes to purchase and have items sent to their homes wherever they live in China, thanks to JD Logistics’ extensive network which can realize 90% of first party orders delivered same- or next-day. JD Logistics will also establish a 30 square meter makeshift delivery station on site at the expo so that consumers and brands can enjoy hassle-free shipping of any purchases or other supplies.

Furthermore, JD Worldwide will also host a discussion in partnership with a representative from the China Certification and Inspection Group on May 7, focused on the future of imports and the role of e-commerce. In addition to providing more color on JD Worldwide’s imports strategy, topics such as how pan-entertainment marketing can connect international brands with domestic consumers will also be discussed. JD will also share an analysis of imported products’ trends.

In participation with internationally-renowned brands, including Bose, Sony, Nintendo, GAS BIJOUX, Siemens, Swisse, Ferrero, GoPro, and many more, the JD’s participation serves to boost Hainan as an international tourism and consumption hub and its innovative consumption development.

Lei Xu, CEO of JD Retail, said: “It’s JD’s responsibility and mission to join the exhibition to further improve the shopping experience by providing a larger variety of products and better services. We want to work with more partners to promote the upgrade of both supply and consumption. We believe that this Expo and the establishment of Hainan Free Trade Port will inject more vitality in global free trade, the global governance system and the recovery of the world economy.”

The Hainan Expo will cover 80,000 square meters, with 60,000 square meters for international exhibitions, and 20,000 square meters for domestic exhibitions. More than 1,300 brands from 69 countries and regions will participate. The expo expected to attract more than 20,000 buyers and over 200,000 visitors of the four days.

 

(ella@jd.com)

by Ella Kidron and Ling Cao

JD unveiled consumption trends for Generation-Z (Gen-Z), or post 1995s, on Apr. 30. The data shows that in 2020, Gen-Z had the highest growth rate in online shopping turnover, at 23% higher than the average growth rate of the entire platform. It also reveals Gen-Z’s distinct attitudes and preferences.

Gen-Z pursues products from the domestic market. JD Data showed that although only about 10% of total customers are from Gen-Z, this generation purchased over 30% of domestic products, contributing to nearly 40% of total sales in this category. The top three products are lipsticks, canvas shoes from a popular domestic brand Huili, and gold pendants.

These consumers also like new products, and purchased over 50% of the new products, including digital products, cosmetics and personal care, as well as computer and office products.

Health is a priority. Antioxidant supplements bought by Gen-Z increased six times YOY in 2020. Smart healthcare tools, liver protection products and anemia improvement products are also popular.

Despite just starting to have a fixed income for a few years, Gen-Z are willing to spend a lot on their hobbies. In 2020, transaction volume growth of garage kits (手办), Lego, Japanese high school uniform skirts, and mystery boxes bought by post-95 consumers exceeded that of all consumers by 618%, 375%, 300% and 235% respectively.

They are also pet lovers. Gen-Z consumers spend more on their pets than on themselves. Pet-related service transaction volume growth for Gen-Z exceeded that of all users by more than 5 times.

When it comes housework, there’s a preference for high-tech devices that can simplified the job. In dish washers, clothes washing machines and shoes washing machines, Gen-Z consumption grew 475%, 352% and 344% respectively as compared with all users. Self-improvement is an ongoing and important quest for this generation. On average, over 1 million post-95s search for self-improvement related books per day.

According to data from the sixth national census, China has over 210 million Gen-Zs (post-1995). The oldest of Gen-Z is already 26 years old, and this generation has gradually grown into the backbone of China’s internet.

 

(ella@jd.com; lingcao@jd.com)

by Martin Li

JD opened the first Shenzhen branch of its omni-channel fresh produce supermarket SEVEN FRESH on Apr. 30.

“Backed by JD’s robust supply chain, SEVEN FRESH can provide consumers with quality and differentiated products at an affordable price. We are committed to serving consumers in the long, “ said Carol Fung, president of JD FMCG Omni-channel，at the ribbon-cutting ceremony.

The supermarket is located in Wankeli, a property developed by Vanke, the giant real estate developer in China, in the Shenzhen’s central Futian district.

It covers an area of 1,983 square meters and provides a variety of fresh food including fruits, vegetables, meat, eggs and seafood.

Consumers can not only buy imported produce like durian from Thailand and Boston lobster, but also local fruits from Guangdong province, including lychee, guava and pomelo.

The store provides shoppers with 26 kinds of ready-to-cook products, including pre-washed vegetables, soup ingredients and seasoned meat.

“Consumers can even buy ready-to-cook pork tripe stewed with chicken, a dish favored by Guangdong people. We only choose chickens which have been bred for over 160 days,” said the store manager, Hao Long.

The number of ready-to-cook dishes will be gradually increased, according to Hao.

There is a SEVEN FRESH Bakery in the store, which provides freshly baked bread.

Seventy percen of the baked goods have been developed by the store. Most of the supplies are imported, including butter from New Zealand, flour from France, cheese from Australia and cream from Austria, according to Hao.

Consumers can choose to either buy food in the store or order online with delivery service.

Online delivery is available from 8 am to 9 pm each day. The fastest delivery speed will be only 30 minutes for consumers who live within three-kilometers radius from the store.

“We come to Shenzhen market with the help of JD’s omni-channel and supply chain capabilities. We believe that SEVEN FRESH can provide local residents with a more comfortable, convenient and better quality fresh food service, as well as an omni-channel choice,” said Duan Lixia, who is in charge of Southern China business of SEVEN FRESH Supermarket.

Duan said that SEVEN FRESH is not only a fresh food supermarket but also a place where consumers can enjoy cooked food and baked goods prepared by the store.

“SEVEN FRESH inherited JD’s internet company DNA, so our online service is not a simple complement to offline store. Instead, it’s aimed at an integrated –online and offline – service for consumers,” said Duan.

Following the first store, JD will soon open another two in Shenzhen, located in Futian and Bao’an districts respectively, according to Duan.

 

（Banner photo: Carol Fung (fourth from the right), president of JD FMCG Omni-channel, and Helson Zheng (third from the left）Head of SEVEN FRESH, JD.com, cut ribbon with representatives from Shenzhen Futian District government for the opening of JD’s first SEVEN FRESH in Shenzhen on April 30.)

 

(bjlihao3@jd.com)

by Ella Kidron

From May 1-5, offices and schools will take a five-day break for the International Labor Day holiday. JD Data (released on Apr. 29) indicates that if anything, the Qingming holiday in April was merely a warm up and that many people are ready to go out and play. A few trends worth noting are:

1. It’s family vacation time.

A reflection of increased confidence in the long-term stabilization of the COVID-19 situation in China, more families are preparing to take vacations. The number of individuals booking at least two hotel rooms increased 83% YOY while bookings for hotels near amusement parks increased 101% YOY.

2. Sun protection is a priority.

With places like Jiuzhai Valley National Park in Sichuan, Zhangjiajie in Hunan and Sanya in Hainan becoming the hot destinations for this year’s International Labor Day travel spree, it’s no surprise consumers are stocking up on sun protective gear. During the month of April, the number of sunhats and pairs of sunglasses sold increased 284% and 229% YOY respectively.

3. Flight and train tickets are flying off the shelves. “Say go, just go” mentality of traveling on a whim is apparent.

Many people are choosing to hop on planes or trains this holiday, with air tickets and train tickets up 5 times and 3 times YOY respectively. Furthermore, mystery boxes and other spontaneous travel packages are increasingly popular among young people and families.

4. Some people just want to relax at home.

Despite the flurry of activity around travel, the data indicates that some consumers are choosing to stay home and might even do some home upgrades over the holiday. Sixty-five-inch TVs as a proportion of total TV sales is up 48% YOY, and health conscious fresh ACs and sterilization ACs are up 200% and 171% YOY respectively.

Senior analyst at the JD Big Data Research Institute, Fei Lu, shared: “Family outings make up a much larger proportion of trips this International Labor Day holiday than last year. We’ve already seen the overall tourist population structure and consumption level recover and exceed 2019 levels.”

 

(ella@jd.com)