Other supplies and 200,000 RMB worth of masks in an hour

JD Fresh Signs with Top Chilean Cherry Exporters for Direct Sourcing

Posted on Dec 7, 2021Sep 25, 2022 by Mengyang He

by Mengyang He

JD Fresh signed agreements at the Embassy of Chile in Beijing on December 6, with four top Chilean cherry exporters, namely Garces Fruit, Copefrut, Nature South, and Fruittita Co., for direct sourcing of cherries from Chile. H.E. Luis Schmidt Montes, the ambassador of Chile to China, witnessed the ceremony.

Crispy and sweet, Chilean cherries are well received by Chinese consumers. “This year, we are partnering with JD Fresh in the hopes of letting more Chinese consumers enjoy high-quality cherries,” explained Mr. Hernan Garces G., CEO of Garces Fruit.

“This year, we are partnering with JD Fresh in the hopes of letting more Chinese consumers enjoy high-quality cherries, — *Cherries from Garces Fruit in Chile*

China is the world’s largest market for Chilean cherries, and nearly 95% of Chilean cherries for export are sold to China, noted ambassador Schmidt. Under the uncertainties of supply chain, direct sourcing from Chile will ensure supply chain efficiency and control losses.

By the end of November this year, the transaction volume of cherries on JD.com soared by 200% YOY, and in the 2020 season, JD Fresh’s cherry sales reached nearly RMB 500 million yuan.

JD Fresh’s cherry sales reached nearly RMB 500 million yuan. — *Container ship carried with cherries*

To standardize cherries, JD implemented several measures on specifications, weight, packaging, and more. Mr. Xiaozhou Zhou, General Manager of Procurement on Fruits and Vegetables at JD Fresh, said that JD Fresh has high standards for products and needs to ensure quality control from the origin. Therefore, one important reason to choose exporters for direct sourcing is their capability and willingness to work with JD Fresh to elevate standards in the industry.

(hemengyang5@jd.com)

JD.com’s Black Friday: Cross-Border Sales and International Logistics Backing

Posted on Nov 26, 2021Jun 21, 2022 by Vivian Yang

by Vivian Yang

Overseas consumers keen to buy cultural gifts, children books and trending snacks on the internet

JD Global Sales, JD.com’s cross-border e-commerce platform, launched a week-long sale from Nov. 21 to 30 to coincide with Black Friday and Cyber Monday. The platform is an extension of JD.com’s main site in Mandarin, aimed at consumers in Hong Kong, Macao, Taiwan, and overseas areas.

The platform’s sales in November indicated that as overseas customers begin new year preparations, they showed a strong interest in shopping decorations and gifts with Chinese elements during the Black Friday sale.

Beijing Forbidden City’s creative cultural products, such as coffee cups, night lights and other modern daily necessities, are highly popular picks among overseas customers for Christmas and new year gifts. So far this year, the transaction volume of chinoiserie cultural products on JD Global Sales has increased nearly eightfold year on year.

During the shopping festival, home-related products remain popular. Data from Superbuy’s flagship store on JD Global Sales indicated that aside from digital products, kitchenware, personal care products, and trending snacks on the internet, such as river snails rice noodles, saw a near threefold increase in sales compared to October. On the other hand, consumers are spending more on their health, with the transaction volume of healthcare and fitness-related products increasing 8 times year on year.

In addition to direct shipping, this year JD introduced cross-border consolidated shipping on the platform, which can ship a number of individual orders together to save even more money and time. Moreover, during the Black Friday shopping festival, the platform will offer overseas shipping discounts of up to RMB 150 yuan, which has proven to be a most welcome offer for many parents looking to stock up on children’s books.

JD International Logistics in full operation over Black Friday

In addition to its products, JD’s services and technologies are further expanding globally. For the first time, in addition to the US warehouse, JD International Logistics’ overseas warehouses in the UK, the Netherlands, Germany, Australia, the Middle East and other locations have all been in full operation for this year’s Black Friday.

JD’s global logistic infrastructure not only facilitates cross-border trade between China and other markets, but each warehouse is also open to serve local clients, as more and more brands and sellers from various regions seek JD’s expertise in retail and logistics to help them grow their omni-channel businesses.

For cross-border logistics, JD can provide an integrated full-chain solution to meet sellers’ diverse demands, such as transportation by air, rail, sea and truck between China and US, UK, Europe and more regions. Several chartered flights and trains have been arranged to prepare merchandise before this year’s Black Friday.

Meanwhile, sellers can enjoy JD’s FBA one-stop delivery service to warehouses in many key US and European regions. They can also track the entire parcel delivery process from start to finish, giving them peace of mind to manage cross-border goods.

In terms of local logistics services, JD’s automated warehouses in particular have been prepared to assist local partners during the sales peak on Black Friday. A nice example is JD’s automated warehouse in the Netherlands. The facility has been handling orders for Hunkemöller, a leading European lingerie brand, in four countries: The Netherlands, France, Belgium, and Luxembourg.

JD‘s automated warehouse in the Netherlands

By June 30^th, 2021, JD has been operating roughly 50 bonded and overseas warehouses globally in the US, UK, Germany, Poland, the Netherlands and more regions. JD International Logistics’ worldwide supply chain network reaches more than 220 countries and regions, and the company is dedicated to building two-way 48-hour pathways and establishing a robust and efficient cross-border infrastructure for global sellers and shoppers.

(vivian.yang@jd.com)

SEVEN FRESH Expands Presence in China’s Greater Bay Area

Posted on Nov 26, 2021Dec 23, 2021 by Mengyang He

by Mengyang He

On November 26, JD.com opened the fifth SEVEN FRESH store in Shenzhen with an area of 2,000 square meters, followed by the second one recently opened in the southern city of Foshan in Guangdong province on November 20. With opening three new stores in a month, SEVEN FRESH has been expanding its presence rapidly in the Guangdong–Hong Kong–Macau Greater Bay Area.

*The new SEVEN FRESH store in Shenzhen, Guangdong province*

With over 8,000 products in stock, the new SEVEN FRESH stores integrate local tastes, bringing fresh taro from Lipu in Guangxi Zhuang Autonomous Region and Lechang in Guangdong province to consumers in this area. Additionally, in order to cater to Cantonese people’s soup-eating tradition, the stores also offer a variety of Chinese herbs that are usually served in soup.

*The new SEVEN FRESH store in Foshan, Guangdong province*

As of now, JD’s SEVEN FRESH stores are present in 12 cities and 7 provinces and municipalities across China, 10 of which are in the Greater Bay Area. SEVEN FRESH centers on physical stores, where on-demand delivery orders can be fulfilled within 30 minutes by nearby stores with a radius of 3 kilometers.

(hemengyang5@jd.com)

JD Health Launches Online Psychiatric Service with Wuxi Partner

Posted on Nov 25, 2021Oct 27, 2022 by Vivian Yang

by Vivian Yang

JD Health and Wuxi Mental Health Center of Jiangsu province jointly announced the launch of online psychiatric treatment service on JD Health’s App on November 19.

The collaboration aims to improve the diagnosis and treatment of psychiatric diseases through online follow-up consultations, remote consultations, online training, online expert team consultations, and more, by combining JD Health’s telemedicine and the Center’s professional expertise.

Nearly 40 doctors from the Center form the platform’s first expert group. On the day of the launch, Wang Guoqiang, the Center’s director of clinical psychology, led a livestream session to teach people how to care for their mental health in the face of long-term COVID conditions. Beginning on November 19, the two parties conducted a week-long free online consultation campaign to assist the public need.

Unlike other diseases, the treatment of psychiatric ones is less reliant on imaging and laboratory examinations and more reliant on doctors’ consultation and assessment of patients’ conditions, who typically require ongoing psychological counseling and treatment, which gives online treatment a big room to grow. It is especially helpful in a pandemic situation to reduce cross-infection.

JD Health’s “1+1” model, which entails adding JD Health’s internet hospital to each offline hospital’s existing self-built internet hospital, can significantly improve physical hospitals’ ability to upgrade their telemedicine services.

Wuxi Mental Health Center’s internet hospital on JD Health’s App

According to Xue Meihua, director of Wuxi Mental Health Center, the dual operation mode of self-built and co-built internet hospitals with JD Health is mutually beneficial to both sides, and it can help maximize the value of internet hospitals in order to provide more high-quality and convenient medical and health services to patients.

Jin Fangyi, general manager of JD Health’s department of specialized internet hospital, stated that the two parties will continue to explore new paths for the diagnosis and treatment of mental and psychological diseases through telemedicine scenarios, bringing together more diverse and premier medical resources and improving online and offline integration for better psychiatric-psychological diagnosis and treatment services.

Mental health issues have grown in prominence as a social issue in China. According to the Institute of Psychology of the Chinese Academy of Sciences’ “China National Mental Health Development Report (2019-2020),” the detection rate of depression among adolescents in 2020 is 24.6 percent, with the most notable anxiety felt in the age group of 18 to 24, indicating a diagnosis increase in psychological disorders among young people. Furthermore, the survey included in the report revealed a significant decline in people’s mental health compared to ten years ago, with as many as 45.9 percent of respondents claiming that their mental health has deteriorated.

(vivian.yang@jd.com)

JD Logistics Helps China Southern Power Grid Warehouse Go Smart

Posted on Nov 25, 2021Sep 6, 2022 by Yuchuan Wang

by Yuchuan Wang

The first smart warehouse of China Southern Power Grid (CSPG) was launched on Nov. 18 in Wenchang, Hainan province, in collaboration with JD Logistics, the logistics arm of JD.com. The application of smart technologies in warehouse management and operations is expected to increase the warehousing capacity by 40%, and operations efficiency by 50%, lowering the labor intensity at the same time.

The warehouse is affiliated to Wenchang Power Plant, which is the largest gas power plant in Hainan province. It spans an area of approximately 1,560 square meters, storing bulky and heavy-weighted items, precision instruments and general items.

Traditionally, warehouse employees went to shelves to pick up specific items, a process that was low in efficiency and tedious for inventory management. The size and weight of goods in the warehouse vary a lot, and heavy-weighted items are difficult to handle This working condition also posed the safety risks to workers.

Now, JD uses stacking machines and AGV robots, together with the upgrade of the warehouse management system, to enable a goods-to-person model. “In the past it required 2 to 4 people to work two days to handle the in and out of goods in the past,” said Kai Wu, deputy general manager of Tiaofengtiaopin, a subsidiary of CSPG and the owner of the gas power plant. “With the adoption of smart technologies, a worker can handle that within 1 hour, remotely, by operating the robots.”

JD Logistics has provided supply chain solutions for over 200,000 business clients. According to the company’s 2021 Q3 earnings, revenues from external customers continue to surpass 50% of the total revenue.

(yuchuan.wang@jd.com)

Dada Q3 2021 Earnings: Revenue Growth Accelerates to 86% YOY, Deepens Ties with JD.com

Posted on Nov 25, 2021Oct 13, 2022 by Mengyang He

by Dada and JD

On November 24, Dada announced its unaudited financial results for the third quarter ended September 30, 2021.

In this quarter, Dada’s total net revenues increased to RMB 1,686.8 million, which is above street’s expectation of RMB 1,625.0 million and the company’s high-end guidance of revenue outlook. Aligning the revenue recognition method of Dada Now last-mile delivery services to net basis, pro forma revenue growth would have been 86% year-over-year, which represents an acceleration compared with 81% revenue growth in the last quarter.

“Dada has always been committed to driving digital transformation in the retail industry and providing consumers with superior experience to meet the evolving demands,” said Mr. Philip Kuai, Chairman and Chief Executive Officer of Dada. “We are excited to strengthen strategic cooperation with JD under the omni-channel strategy to explore the enormous potential in the on-demand retail industry. We will continuously work together to create more value for retailers, brands and consumers and serve the development of the real economy.”

In October, Dada Group and JD jointly launched “Shop Now,” a unified brand for all on-demand retail services within the JD ecosystem. Through Shop Now, users can access on-demand services via multiple channels on JD, including the “Nearby” tab. Shop Now increases Dada’s penetration rate among JD’s vast user base, which should become a stronger driver for its long-term development.

As JDDJ expands merchant and category coverage, the platform is helping more offline retailers and brands build digitalization capabilities. It now has established partnerships with 82 of the top-100 supermarket chains in China. In the Q3, revenue from online marketing services on JDDJ grew by over 140% year-over-year, a significant acceleration from the previous quarter. Meanwhile, orders fulfilled by Dada Picking grew over 70% quarter over quarter.

Dada Now has rolled out a panorama of its on-demand order fulfillment, covering warehousing, picking and delivery services, to empower retailers in an all-process way. In this quarter, revenue from on-demand delivery services to chain merchants increased more than 110% year-over-year. Dada also provides third-party delivery service providers and merchants who deploy their own delivery fleet with a suit of digital tools to manage order dispatching and routing for omni-channel on-demand delivery orders.

Please find the full version of the financial report here

(press@jd.com)

JD Worldwide Pavilion of Imported Products Opens in Hainan

Posted on Nov 23, 2021 by Yiming Yan

by Yiming Yan

In cooperation with Boulevard Du Luxe, a subsidiary of Lagardère, and Mangrove Resort World, JD Worldwide Pavilion of Imported Products (JDPIP) opened on November 19 in Sanya, Hainan province. The pavilion, which combines products from both general trade and cross-border e-commerce, brings quality imported goods to consumers at a discounted price.

The JDPIP is divided into a display area and a prestige discount area. The display area showcases JD’s own cross-border goods, which can be ordered online by scanning the QR code; the prestige discount area features discounted luxury goods offered by Boulevard Du Luxe.

The project also embeds the experience of shopping in a hotel room. Each guest room in Mangrove Resort World contains a list of popular products imported by JD Worldwide, where guests can shop online or offline. For example, at the “chic lady” themed Queen Palm Mangrove Resort World in Sanya, the JDPIP introduces toiletries by “Laundry House” for women to try out.

By lowering the purchase threshold for duty-free goods, the JDPIP will attract both tourists and locals. Meanwhile, the cooperation between JD and Lagardère has brought into play the advantages of each other’s supply chain resources and marketing resources, in order to combine cross-border and general trade in one.

(yanyiming1@jd.com)

JD.com Sets to Open Hunan Province’s First JD MALL

Posted on Nov 23, 2021Sep 24, 2022 by Mengyang He

by Mengyang He

On November 22, JD.com and one of China’s top 7 real-estate companies, Excellence Group, signed an agreement and set to open Hunan province’s first JD MALL in Changsha, which is an upgraded version of JD’s E-Space omni-channel retail experience store. The JD MALL in Changsha will be part of Excellence Group’s business complex, with an area of 100,000 square meters.

According to Yu Chen, General Manager of Development and Planning for JD Mall, the JD MALL chain combines both online and offline experiences and offers an immersive omni-channel shopping experience to consumers.

As of now, JD MALL initially debuted in Xi’an, Shaanxi province in the end of September this year, and it accumulated a transaction volume of over 150 million within the first 7 days of operation. The JD MALL in Changsha is expected to become a regional business landmark in concert with Excellence Group’s additional projects, bringing technology, fashion, and art together.

(hemengyang5@jd.com)