Feb 26, 2020|
JD Helps SMEs Resume Operations
by Ling Cao and Ella Kidron
JD Logistics is offering a wide range of initiatives to support the operations of small-and-medium enterprises during the coronavirus (COVID-19) outbreak to help them get back to work.
The rapid growth of JD Logistics’ open logistics business (defined as services provided to parties outside of JD’s first party) is a further reflection of JD’s overall commitment and efforts to leverage its technology and resources to fully support the resumption of business operations and stable economic development in China during the coronavirus period.
Data shows that, as compared with the Spring Festival period, orders over the last week from JD Logistics’ open logistics business have increased 126%, among which supply chain services have nearly doubled, express delivery, large-size package delivery, and cold chain services have nearly tripled and cargo express is up nine times.
JD has also instituted several measures to support importing merchants during this special period. This includes subsidies and giving priority to shipments from high demand export centers in Australia, the US, Canada, Japan, South Korea, Germany, and the UK. JD’s storage service, which allows individuals and small enterprises to store their goods in JD’s warehouses is also providing subsidies to clients. In addition, JD Service+ is offering SMEs subsidies for disinfection and sterilization services.
JD Logistics is also opening up its supply chain management capabilities to SMEs, including opening up its smart supply chain management platform covering planning, replenishment, and analysis. The news comes after JD just announced that it is providing free software to small and micro-enterprises to help them get back to work. The tools include WMS, TMS, OMS, and ERP, covering the entire supply chain process including inbound and outbound, inventory management and transportation to helping become digitized and improve fulfillment efficiency.
(ling.cao@jd.com; ella@jd.com)
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
JD’s Friends Shop Partners with Tianfu to Provide Community Group Buying Service
