JD Begins Selling Two Breakthrough Cancer Drugs

Posted on by Hui Zhang

by Hui Zhang

JD Health collaborated with global pharmaceutical giant AstraZeneca to bring two breakthrough cancer drugs, Gefitinib (trade name: Iressa) and Osimertinib (trade name: Tagrisso), to JD Pharmacy, the company’s first-party pharmaceutical business store, making it easier for cancer patients to access the drugs online.

Both drugs are widely regarded as among the most effective ones for cancer treatment.
Osimertinib, which is a medication used to treat non-small-cell lung carcinomas with specific mutations, was found to reduce the risk of disease progression following surgery by up to 80%. Gefitinib is a novel targeted therapy that inhibits the tyrosine kinase activity of the epidermal growth factor receptor by competitively blocking the ATP binding site, with highly successful results.

Based on a closed loop of “doctors + drugs”, JD Health’s professional online medical consultation services and convenient drug purchase services have gained trust from more and more consumers across China. By joining hands with AstraZeneca, JD Health will promote the accessibility of Gefitinib, Osimertinib and other cancer drugs through fully integrating online-offline sources to make it convenient for patients to access medication.

“JD Health and AstraZeneca will actively collaborate to explore chronic lung cancer management through these two drugs, Gefitinib and Osimertinib,” said Enlin Jin, general manager of JD Pharmacy. “Additionally, both sides will work with industry associations, medical institutions and other partners in the field to jointly promote the construction of an integrated lung cancer treatment center in the future.”

As the most common malignant tumor in the world, lung cancer ranks first in cancer incidence and mortality, with the number of lung cancer cases in China reaching 784,000 in 2015, and the number of deaths due to lung cancer rising to 631,000, based on the report released by The National Cancer Center of China in 2019. In China, non-small cell lung cancer accounts for 80%~85% of all lung cancers, which is the most common type of lung cancer. The emergence and application of targeted drugs have enabled an increasing number of lung cancer patients to live beyond five years.

 

(zhanghui36@jd.com)

JD Uses Technology to Reinvigorate Mahogany Furniture Market

Posted on by Vivian Yang

by Vivian Yang

JD has launched an industry alliance to solve pain points in China’s mahogany furniture industry. Announced on September 24th, the alliance involves a range of stakeholders, including leading furniture manufacturers, industry organizations such as the China Mahogany Committee, regulatory bodies such as the National Center for Quality Supervision and Inspective of Furniture and Indoor Environment, and industry media.

The JD Mahogany Alliance integrates the use of X-ray and block chain technologies in furniture production, quality inspection, sales and shipment, greatly reducing customers’ doubts about the origin and quality of furniture products.

Mahogany furniture often symbolizes high status and wealth in Chinese culture. However, in recent years, Chinese consumer’s enthusiasm toward it has been declining. An industry report shows that production value in 2019 was RMB 60 billion yuan as opposed to RMB 180 billion yuan in its heyday about a decade ago. The main reasons behind the fall are people’s worries about solid wood sources, quality, and difficulties in repairing and maintenance.

At the same time, brand members of the alliance have jointly made a commitment to enhance their after-sales services such as service response within 24 hours, annual free-of-charge maintenance service for the first three years after the furniture is sold, and more.

Brand members at the launching ceremony of JD Mahogany Furniture Alliance

Brand members at the launching ceremony of JD Mahogany Furniture Alliance

In addition to brand endorsement and value-added services, JD will also support alliance members in the areas of open data, precise customer acquisition, optimized operation solutions, and brand building.

Ms. Jing Zhao, general manager of the furniture department of JD Retail said that “online retailing is a ‘blue ocean’ for the mahogany industry. The alliance provides us an opportunity to integrate the resources of this traditional industry, empower it with technology, and invigorate its growth.”

Mr. Liyu Wang, general secretary of the China Mahogany Alliance said at the launching ceremony that “JD Mahogany Alliance will help manufacturers to leverage resources online and offline, better conform to market trends, expand their business and meet more customers’ demands.”

 

(vivian.yang@jd.com)

 

This is what Chinese Consumers Use JD Mini Storage For

Posted on by Ella Kidron

by Ella Kidron

Timed with World Alzheimer’s Day last week, JD Logistics released a long-term storage option for its Mini Storage service. Alzheimer’s patients and their families can store items for free for one year for a limited time through the service. Separately, JD took a look at what its data indicates about what people across several main Chinese cities are opting to store.

Over 36% of Beijing consumers using JD’s Mini Storage have stored boxes of books. One Ph.D. graduate stored all books from his college to doctorate education with JD. For consumers in Shanghai and Zhengzhou, however, it’s about children’s items and toys. Twenty eight percent of Shanghai users and 41% of Zhengzhou users choose to temporarily store items from their kids’ childhoods through the service, perhaps in order to eventually be able to pass them on to their next child or to their children’s children. JD Mini Storage’s ability to help free up space in their small apartments is not lost on big city users. Data indicates that 39% of Hangzhou users, 38% of Guangzhou users and 33% of Chongqing users temporarily store clothes and luggage with Jingxiaocang. With the epidemic largely behind them, residents of Wuhan are opting to renovate their homes. Wuhan users account for 28% of all users storing furniture. While Chengdu, which also stores a lot of furniture, accounts for 23%. Users in Shenzhen appear to be athletic, with 40% storing sports equipment, while 25% of Xi’an users store antiques and other personal collections.

Launched in 2019, JD Mini Storage enables individuals and small enterprises to store their goods in JD’s warehouses securely and cost-effectively. The service has now been expanded to over 10 cities including Beijing, Shanghai and Guangzhou. Alzheimer’s patients and their relatives can indicate as such on the order form and then customer service will contact them to arrange free pickup.

 

(ella@jd.com)

JDD IPO Prospectus: Funds to Mainly Go Toward Technology Upgrades

Posted on by Martin Li

By Martin Li

JD Digits (JDD) plans to use the funds it aims to raise in its upcoming IPO on the Science and Technology Innovation Board of the Shanghai Stock Exchange (STAR Market) to upgrade technologies.

Totaling 20.4 billion yuan (US$3 billion), the funds will be used to upgrade digital solutions for financial institutes, merchants, enterprises and emerging industries, build an open technology platform, expand a digital technology center, as well as supplement working capital, according to the prospectus.

More than 70% of the funds will be used for projects related to an upgrade of technology and digital services.

JDD is committed to developing services integrating technology, industry know-how and ecosystem building capabilities, to answer increasing demand for digitalization in the financial industry. The company calls the service model TIE, referring to technology, industry and eco-system.

“Digital transformation is at the core of future business models for financial institutions,” said Chen Shengqiang, CEO of JDD, at a forum in Shanghai in August. “It’s the foundation of strategy and business. The transformation requires digitalization of basic technology, applied technology, business and scenarios.”

“Digitalization can bring the financial industry and other industries closer, providing new growth scenarios for the financial industry and giving industries better access to financial services,” Chen said.

Currently JDD provides digital solutions to financial bodies, businesses and the government. In the first half of this year, the company registered a revenue of RMB 10.327 billion yuan, of which 41.48% came from financial bodies, 52.37% came from businesses and 5.57% from the government. The compound annual growth rate of business from financial bodies, and government businesses and other clients, exceeded 100% and 239% respectively.

 

(bjlihao3@jd.com)

 

 

JD Launches Livestream Base in Xi’an

Posted on by Ling Cao

by Ling Cao

JD has launched a livestream base in Xi’an, focused on helping traditional enterprises and local merchants go digital. The announcement was made on September 25th, concurrently with the news of the formation of the short-video e-commerce livestream committee of the Shaanxi E-commerce Industry Association.

The function of this base is to create a concentrated hub of livestream resources, including enterprise resources, livestream talent and more. JD has also kicked off a livestream contest which will last from September 25th to October 30th. Ahead of the contest, JD will invite livestream coaches to train 100 shortlisted contestants.

Sixteen MCN (Mutli-Channel Network, meaning organizations that work with video platforms to offer various forms of support to a channel owner) from media and companies have already cooperated with livestream base.

A representative from the program at JD Cloud & AI said, “In order to accelerate traditional enterprises getting up and running with digital development, the livestream base will combine JD’s resources and technology advantages to foster diversified development.”

 

(ling.cao@jd.com)

A Naughty Boy, Several Dead Crabs, and JD Fresh

Posted on by Vivian Yang

by Vivian Yang

Ahead of the Mid-Autumn Festival, Beijing resident Mr. Liu ordered more than ten hairy crabs from JD.com on Sept 22nd. A few hours after receiving the order, he discovered that several of the crabs were dead. He immediately reported this to JD, and received the standard double refund within a day. Case closed, right? Not so fast. Mr. Liu discovered later that it was actually his six-year-old son who was the crab-tampering culprit.

On the day when the order arrived at home, Mr. Liu placed the crabs in a basin covered by a piece of cardboard so the crabs could not run away. He then answered an important phone call in another room. When Mr. Liu returned to check the basin, he peeked into the basin and noticed that several of the crabs were dead.

Mr. Liu immediately called JD – according to the company’s fresh crab delivery promise, customers are eligible to receive a double refund for each dead crab received during the Mid-Autumn Festival. His request was quickly processed to his satisfaction.

It was not until the next day when Mr. Liu was doing a casual review of his home monitor video that he discovered that his six-year-old son had facilitated the crabs’ “prison break”, going so far as to tie small ropes to the crabs in an attempt to walk them like dogs, and pretended to battle the crabs. During the “play” session, several of the crabs died.

When Mr. Liu returned from his phone call, his son was too scared to admit what had happened. It was only the next day when the boy was confronted with the video that he admitted what had actually happened.

Mr. Liu called JD’s customer services at once, and apologized for previous wrong complaint. He insisted on returning the refund.

“If it hadn’t been for the monitor video, I wouldn’t have known what really had happened at my home,” Mr. Liu said.  “I felt embarrassed for requesting a refund.”

 

(vivian.yang@jd.com)

JD Digits Prospectus: Long-Term Commitment to CSR

Posted on by Ling Cao

by Ling Cao

According to JD Digits (JDD)’ prospectus for its planned IPO on the Science and Technology Innovation Board of the Shanghai Stock Exchange, JDD concentrates on creating long-term value for the society, in order to promote sustainable development. JD’s social responsibility concept is focused around four words: digital, inclusive, innovation and connection.

During the epidemic, JDD provided free robotics support for 302 medical institutions, local government and municipal organizations. JDD will also open this technology to benefit more small and medium companies.

“We don’t plan on manufacturing robots. Our strategy is to establish the technology infrastructure and platform so third parties can build their own robots as quickly as possible,” said Cao Peng, vice president and head of AI technology and robotics at JDD.

JDD has also donated over 700 contactless smart cashing machines for over 200 supermarkets or convenience stores in Hubei and Zhejiang provinces to use, which can improve safety and efficiency. JDD has also worked with some of charity foundations to provide medical supplies to Hubei province.

JDD has leveraged its capabilities in technology, finance and supply chain  for small and micro enterprises with smart farming, helping them get through the pandemic.

JDD has also leveraged AI and big data to provide smart transportation and environmental protection solutions, covering atmosphere, water, soil, noise and solid waste. All steps in the process can be integrated and traced. For example, by analyzing shared bikes tracing information, as well as on the spot research, JDD can help local governments develop more a more efficient bicycle lane layout, increasing safety and improving traffic flow.

The company also leverages technology to optimize efficiency in the energy industry. Powered by AI, JDD can help factories increase the boiler thermal efficiency of a thermal power unit, thus saving coal consumption and pollution control costs. The solution has applied for 14 invention patents, and earned the 30 Best AI Use Case of the Year award from 2019 Synced Machine Intelligence Awards.

Dr. Xianyuan Zhan, a data scientist at JDD said, “The experience gained from the AI powered thermal power program may be used in other energy and more complex industrial situations, creating more value for the society.”

 

(ling.cao@jd.com)

Posted in ESG

JD Health Offers Integrated Online-Offline Psychiatric Services

Posted on by Yuchuan Wang

by Hui Zhang

JD Health reviewed its journey of setting up a closed loop of online and offline psychiatric services, at the 18th National Psychiatric Conference of the Chinese Medical Association (CMA) and the 14th National Conference on Child and Adolescent Psychiatry held in Guangzhou last week.

Accessible services

Since the start of the pandemic, JD Health has been exploring “online+” psychiatric services. JD Health helped Peking University Sixth Hospital, the Affiliated Brain Hospital of Guangzhou Medical University, Tianjin Mental Health Center, and CMA to set up consultation platforms. The platforms provide frontline medical staff and patients with online psychological assistance and counseling services to help them alleviate anxiety brought on by long hours working in a high-stress environment.

JD Health has also organized psychiatric experts to provide psychological counseling during the outbreak. The live-streams are free to the public to help reduce their anxiety related to the epidemic.

In addition to online consultations and knowledge sharing through livestreams, JD Health also reserved a special space in JD’s App to make it easy for JD’s consumers to access psychological consultations. JD Health also worked with enterprises to provide health tips and psychiatric assistance to their employees.

Construct Online-Hospital

JD Health has leveraged its advantages in big data, AI, smart supply chain and financial services to help hospitals and medical institutions, such as Tianjin Mental Health Center and the Affiliated Brain Hospital of Guangzhou Medical University, to transition online.

Online medical services make it easy for patients to receive follow-up treatments and purchase medicine online, and also contributes to disease prevention. For disease prevention, JD Health partnered with hospitals to develop WeChat mini-programs to provide free physical examinations to local residents so as to ensure early detection and early treatment. Meanwhile, JD Health leveraged its AI technology to customize wearable devices in order to trace patients’ wellness and integrate data with that from hospitals.

According to official data, the proportion of people with unhealthy mental conditions has reached 1/3 of the global population.

 

(zhanghui36@jd.com)