‘Cool, Easy, Chic’ 3.1 Phillip Lim Hits the JD.com Runway

by Ella Kidron

On August 3rd, 3.1 Phillip Lim opened a first party flagship store on JD.com. With the store opening, the designer’s new Fall-Winter 2020 items along with beloved classics have been made available to JD’s over 380 million customers in China.

The brand joins nearly 200 brands who have opened on JD.com this year, choosing to work with the online retail giant because of its guarantee of authenticity and quality. Customers who purchase 3.1 Phillip Lim products will have access to JD’s Luxury Express delivery, and supreme service thanks to JD’s strong supply chain integration capabilities. In addition, all flagship store products authorized by the brand are personally selected by JD’s luxury buyers ensuring that each piece is in excellent shape and that it resonate with Chinese buyers.

3.1 Phillip Lim Alix collection bag available on JD

Founder Phillip Lim said, “We hope to take advantage of JD’s supply chain integration, logistics capacity support and big data advantages to share the unique Phillip Lim experience with more Chinese consumers, reaching them outside of brick-and-mortar stores.”

3.1 Phillip Lim was founded in 1998 by the Chinese American designer Philip Lim and his friend Wen Zhou(周绚文), who immigrated from Ningbo, China to New York in 1980. Both of whom were 31 years old at the time. The designers were pioneers in the accessible luxury space, with the goal of bringing a ‘cool, easy, chic’ wardrobe to the modern global citizen. 3.1 Philip Lim is known for its practical, modern and elegant designs, and its scope has continued to expand, from covering womenswear to clothing, bags, menswear and children’s wear. The New York-based designer who was born in Thailand to Chinese parents has credited his Chinese heritage for influencing his designs.

Young People Are Keen Users of E-vouchers in Beijing

by Martin Li

Young people have been playing a dominant role in using electronic consumption vouchers issued by the Beijing municipal government, according to JD statistics.

Starting June 6th, the municipal government issued e-vouchers via JD.com’s app in batches, in an effort to speed up the restoration of consumer confidence and promote the recovery of the consumer market.

Around 58% of young users spent the e-vouchers at offline catering establishments, and 69% chose to use them to buy smart products online or offline.

During JD’s 618 Grand Promotion period, which lasted from June 1 to 18, e-voucher users spent an average of RMB 3,638 yuan per order. This reflects consumption stimulus from the e-vouchers. Among the popular products purchased were smart phones, computers and digital products.

Over half of the consumers who used the e-vouchers at offline stores were female. The top five districts for offline consumption involving e-vouchers were Daxing, Chaoyang, Haidian, Xicheng and Changping.

The municipal government issued another 1.5 million e-vouchers via JD.com’s app starting July 26th, among which one million cover  offline catering establishments and 500,000 cover the purchase of smart products online or offline.

In addition, from early August, the government will increase subsides for merchants who accept the e-vouchers.

 

(bjlihao3@jd.com)

 

Counterfeit Seller Fined RMB 1m Yuan Penalty by Court

by Martin Li

A cosmetics merchant has been requested by a court in Beijing last week to pay JD.com RMB one million yuan as a default penalty.

In a regular sampling check by JD, the merchant was found to be selling counterfeit products of a renowned cosmetic brand.

JD informed the merchant that it had broken the law by selling counterfeits, but received no reply. Then JD removed counterfeit products and closed the online store

However, the merchant brought JD to court and asked for return of fees including those charged for its use of JD’s e-commerce platform.

This led to a countercharge by JD. The e-commerce giant asked for RMB 2 million yuan from the merchant as a default penalty for its selling of counterfeit products, which is against the agreement between the merchant and JD to only sell authentic products.

The court in Daxing District, Beijing, said JD proved the merchant’s counterfeit selling and all the measures it took complied with related rules. The case is the first default case involving an online counterfeit seller handled by a court in Beijing.

 

(bjlihao3@jd.com)

 

 

 

 

 

 

National Museum of China Collects JD’s Anti-epidemic Robot and Valuable Letters

by Ling Cao

The National Museum of China (NMC) has added a series of JD’s anti-epidemic materials to its permanent collection.

Video showing JD’s efforts against the pandemic

JD’s autonomous delivery robot nicknamed “Da Bai” will be preserved. The robot is symbolic of the use of technology for virus prevention. Also included are three letters of appreciation for JD’s help written by Dr. Nanshan Zhong, who is known as a hero of the 2003 fight against SARS, and Hubei’s COVID-19 prevention and command center, as well as Jie Zhang, an Inner Mongolia doctor who volunteered in Hubei. The collection also contains a video detailing JD’s effort during the pandemic.

 

Certification from the National Museum

Certification from the National Museum

JD quickly allocated autonomous delivery robots to Wuhan starting February 6th. Contactless delivery was of crucial value during these unique times, and received positive feedback from customers. Before being collected by the NMC, Da Bai worked on the frontline in Wuhan for 107 days. Traveling among Wuhan’s hospitals and residential compounds, Da Bai traveled over 6,800 kilometers and delivered more than13,000 packages. After Da Bai, JD plans to continue leveraging robots for last-mile delivery in Wuhan.

Customers and JD couriers in Wuhan left messages before Da Bai's departure. One elementary school student drew a picture of it as well

Customers and JD couriers in Wuhan left messages before Da Bai’s departure. One elementary school student drew a picture of it as well

A representative from the NMC said, “JD’s autonomous delivery robot had witnessed a historical moment. Not only China’s success in fighting against COVID-19, but at the same time a key achievement in the nation’s application of technology to such scenarios. It is something of great importance.”

A representative from JD said, “Technology innovation is key to JD’s supply chain development. We will continue to provide customers with a best-in-class experience and help in emergencies when the need arises.”

Letters showing appreciation for JD’s efforts against the pandemic

Letters showing appreciation for JD’s efforts against the pandemic

In the letters, Dr. Nanshan Zhong expresses gratitude to JD for helping transport a donation from his foundation to Wuhan Hankou Hospital to aid coronavirus support. “Thanks to JD for helping on the frontlines and sending much needed medical supplies to Wuhan!”

Jie Zhang, the Inner Mongolia doctor, wrote to one of JD’s couriers in Wuhan, “We are traveling over a thousand kilometers to Wuhan. Many of my colleagues aren’t used to the environment because of regional differences. Shengzhi Jia, the JD courier, learnt this and proactively helped us contact merchants and warehouses to get daily necessities and medical supplies to us in time, regardless of the challenges presented by road closures during that time.”

Hubei’s COVID-19 prevention and command center said in a letter, “JD’s spirit for helping the country as a whole illustrates an old saying ‘everyone is responsible for his country’. We sincerely appreciate and respect all of JD employees’ outstanding contributions!”

 

(ling.cao@jd.com)

Mo Yan’s Debut of livestream on JD, Introduces His First Work After Winning the Nobel Prize

by Ling Cao

On the night of July 31st, Mo Yan, winner of the Nobel Prize in Literature in 2012 and China’s first author to do so, joined JD Livestream with his new book, A Late Bloomer. This marks his first livestream. By partnering with Tencent Wesee and JD Book during the livestream, Mo was able to share the new book with audience together with Ning Wang, a host from Chinese National TV, and Jingze Li and Feiyu Bi, two famous writers.

It has been ten years since Mo published his previous book. A Late Bloomer is akin to Mo’s postscript after winning the Nobel Prize. He has written himself into the novel, and opens up to readers in a humorous way about the ins and outs of life after winning the Nobel Prize. There are 12 colorful stories in all; a mix of joyful and sorrowful, absurd and real.

During the livestream Mo spoke with an onsite audience about a variety of themes, and viewers had the chance to win his new book for free.

Mo Yan was asked during the livestream why he decided to write this book. “This book has spread the traditional plot of people going back to their hometown in countryside. I think it’s always the character who drives an author to write. Many characters in this book are my friends, even my best friends. Only by focusing on this kind of story can I fully express my emotions,” he shared.

Applying livestream promotions to the book industry is one of JD Book’s key directives for the second half of the year. JD Book has started a new channel for such initiatives, aiming to provide young customers with vivid and interesting new book launch events.

 

(ling.cao@jd.com)

Photo Gallery: This Week at JD (July 27-July 31)

Dr. Diangui Li (middle in the back), the Traditional Chinese Medicine Master, officially joins JD Health

On July 29th, Dr. Diangui Li (middle in the back), the Traditional Chinese Medicine Master, officially joins JD Health to provide professional online traditional Chinese medicine consultations. JD Health also signed an agreement with China Research Association of Chinese Medicine (CRACM) to jointly promote innovation in the area of traditional Chinese medicine and the development of “internet + Chinese medicine”.

 

Launched by JD.ID, the e-commerce joint venture of JD.com in Indonesia, has launched an app called JD Fans.

Launched by JD.ID, the e-commerce joint venture of JD.com in Indonesia, has launched an app called JD Fans. Users can share JD.ID’s product links through the app to various social media platforms including Facebook, Twitter, Instagram, Whatsapp, and Line, and earn commissions from the transactions generated.

 

JD Digits, the digital technology division of JD.com, has collaborated with Wangfujing

JD Digits, the digital technology division of JD.com, has collaborated with Wangfujing, one of the oldest and busiest commercial areas in Beijing, and launched a “digital commercial street” with WeChat’s mini program. Through the “Glamorous Wangfujing”(魅力王府井) mini program, consumers can view all kinds of promotions and coupons offered for stores in this area, in addition to shopping guidance, store recommendations, and more. The program can also help consumers find the nearest restrooms.

 

JD’s social e-commerce platform Jingxi signed a cooperation agreement with the honeydew melon production zone in Minqin county

On July 27th, JD’s social e-commerce platform Jingxi signed a cooperation agreement with the honeydew melon production zone in Minqin county, Gansu province. Through the partnership, JD will help the desert county sell its melons across China without expensive middlemen.

 

JD Logistics wins Next-Gen Infrastructure awards designed for innovators in fields of 5G, AI, bigdata, and industrial IoT.

JD Logistics wins Next-Gen Infrastructure awards designed for innovators in fields of 5G, AI, bigdata, and industrial IoT. In 2019, JD built China’s first 5G powered smart logistics park in Beijing. The two awards are: Leader in the Application of Next-gen Infrastructure and Industrial Innovation, and Outstanding Products in the field of Next-gen Infrastructure and Industrial Innovation.

 

On July 27th, Korean mensware brand JUUN.J officially launches on JD.com

On July 27th, Korean mensware brand JUUN.J officially launches on JD.com. Since 2017, JD has formed partnerships with over 200 luxury brands around the world.

 

JD to Open Three Home Appliance Flagship Stores in Three Cities

by Martin Li

JD is planning to open three home appliance flagship stores in three cities in China this September. The three stores will be located in Bengbu in Anhui province, Jiaozuo in Henan province and Deyang in Sichuan province.

Each new store will have an area of 10,000 square meters, and customers will be able to buy over 10,000 varieties of products in-store. They will also be able to place online orders for more than 200,000 products.

The stores will include experience zones for large brands such as Apple, Huawei and Xiaomi. In addition, consumers will be able to experience innovative tech products like drones, cleaning robots, and VR devices.

“I want to buy a DJI drone, but I need to try it out first. It would be nice to experience it in a store in my city,” said a man surnamed Liu in Bengshan district of Bengbu.

Liu made a reservation to visit the flagship store right after he learnt it was opening.

The three stores will bring the total number up to four—the first one opened in Ma’anshan, Anhui province on June 18th this year. It’s opening day saw a sales volume of RMB 50 million yuan. More than 46,000 people watched the livestream of the store that same day.

“When consumers scan a price tag with their mobile phones, they will see a detailed product page including buyer comments and discount information. They can expect the same price as online buyers, as well as free delivery,” said Wang Zhaojun, the store’s manager.

JD eventually plans to open such a home appliance flagship store in each tier-1 to tier-3 city in an effort to bring offline experiences directly to consumers.

“Traditional home appliance chain stores are all the same. It’s a waste to open an excessive amount of stores. JD’s home appliance business will be able to connect cities across China using its one-city-one-store strategy,” said Wu Xianjian, deputy secretary general of China’s Home Appliance Business Association.

 

(bjlihao3@jd.com)

JD Launches E-Sports Plan with Industry Partners

by Rachel Liu

JD announced today to launch JD E-Sports Plan with partners including Tencent, Black Shark, Red Magic, ROG, Lenovo, telecoms, and several mobile phone supply chain manufacturers. The announcement was made at ChinaJoy, the largest gaming convention in China.

The initiative aims to accelerate the development of the gaming phone industry. This will be achieved by focusing on gaming devices and e-sports competitions and providing a better gaming experience to players. JD was the first company to create the concept of a “gaming phone” back in 2017, and quickly started to work with mobile phone brands to develop gaming phone products using the C2M model.

The mobile gaming industry is growing rapidly. According to industry data, there were 630 million mobile phone gamers in China in 2019. Demand for gaming products is increasing. During JD’s 618 sale this year, the transaction volume of gaming phones increased 150% year-on-year.

“With the launch of JD E-Sports Plan, we hope to leverage JD’s advantages in user traffic, technology, supply chain, and payments to help industry partners amplify the value of their businesses. This could happen through holding gaming competitions, building marketing platforms, empowering supply chain manufacturers, or exploring innovative technologies.” said Daniel Tan, president of JD Mobile Devices.

For marketing programs, JD will hold themed marketing campaigns based on big data and customer behaviors to precisely target at game lovers.

For hardware and device development, JD will co-develop standards for gaming phones with Tencent, as well as gaming phone brands and manufacturers, ultimately providing better C2M gaming phone products. JD has also launched a series of services including trade-ins and 30-day trials, both targeting gaming phone customers.

JD will work with its partners to hold exciting e-sports competitions, the organization of which has been recognized by the industry. JD Cup, an e-sports competition sponsored by JD, has been the organizer Honor of Kings (one of the top mobile games in China) tournaments for two consecutive years. JD was also the exclusive e-commerce partner for KPL Spring, KPL Fall, and the Honor of Kings Anniversary in 2019. Moving forward, JD plans to work in close conjunction with Tencent Games on e-sports clubs and competitions.

JD will also promote mobile gaming in universities and build a player ecosystem among college students. In an upcoming JD livestreaming project held for them, over 10,000 teams are expected to join over 50,000 live broadcasts.

 

(liuchang61@jd.com)