JD Helps CIFTIS Create Digital Show, Again

by Ling Cao

For the second year in a row, JD.com helped support online exhibitions and services for CIFTIS (China International Fair for Trade in Services), the world’s first comprehensive exhibition in trade and services held from Sept. 3 – 7 in Beijing.

In 2020, JD Technology was the official technology services provider for the event, providing support for exhibitions, events and meetings. This year JD’s services have expanded to become the fair’s global partner.

Combining cloud computing, AI, IoT, big data and 5G, JD helped to promote cloud-based digital integrated online and offline exhibits, which break the limitations of time, space and language. As a result of JD’s technology, other participants in the fair are also able to host exhibitions online.

In addition to creating the infrastructure for digital exhibits, JD.com is also participating in the fair, showcasing its own capabilities in open infrastructure, high-efficient digital and intelligent supply chain, as well as technology innovations.

For example, JD Cloud is presenting its cloud based solutions for trade and fairs, finance and more. Based on energy conservation practice from JD Cloud’s data center in eastern China, JD Cloud has won a green development case study award from the CIFTIS.

JD Logistics is also displaying a series of robots and digital supply chain solutions for partners at the fair, and JD Health is showcasing the Family Doctor program, as well as a medical examination robot.

Additionally, JD Technology is showcasing its practice in e-CNY with services in supply chain, applications and technology. JD has expanded the solution into a business-to-business application, and brought it to the show for the first time.

Lei Xu, President of JD.com shared, “JD is a new type of enterprise based on the real economy, which has played its role in driving the integration of the digital economy and the real economy. JD will make its contribution in the dual-circulation economy, as well as accelerate high-quality economic development.”

As of Aug. 29, 4400 enterprises have chosen to attend the fair online only, an increase of 40% YOY.

 

(ling.cao@jd.com)

JD News Roundup Vol. 19: Kuaishou book partnership, 5G expansion and more

Welcome to volume 19 of our 2021 weekly digest. Here we consolidate a selection of JD news and give context on why it matters. If you have any questions or topics you are hoping we will explore, please email press@jd.com.

 

BUSINESS HIGHLIGHTS

 

JD RETAIL

JD and Kuaishou to showcase books

JD Books will partner with China’s leading video-sharing app Kuaishou to create an initiative supporting livestream influencers to recommend books. The partnership will bring together JD’s strength in book supply chain and Kuaishou’s traffic and live-streaming ability to enrich reading culture in China, as knowledge sharing formats have been gaining steam in the market.

Rise of China‘s living room economy

Across China, living rooms have turned into a new type of space where various intelligent and personalized products are being displayed and used, according to JD’s new “2021 Living Room Consumption Trend Report.” Some trends include Gen Z’s preference for a recreational element to their living rooms; whereas post-‘75s are focused on creating home cinema experiences. Read more here.

Lagardère partnership

JD Worldwide, the import platform of JD.com, will explore in-depth cooperation in both online and offline, cross-border and duty-free business with Lagardère Travel Retail in the near future, after Lagardère Travel Retail announced that it had obtained investment from JD.com on Sept. 1.

Lagardère Travel Retail and JD.com will cooperate in areas including omni-channel retail, smart supply chain, logistics and data analysis.

 

JD TECHNOLOGY

JD’s contribution to 5G’s profound impact across industries

JD is playing a significant role in supporting 5G expansion in China, providing operators and 5G device enterprises with industrial support; bringing 5G shopping experiences to customers; and leading the technological innovation of 5G in multiple areas.

The rise of 5G is also demonstrated in the sales volume of 5G mobile phones and other 5G products on JD.com, with sales of 5G mobile phones increasing 500% YOY; and TVs with 5G network capability increasing 100% YOY. Additionally, JD is supporting the use of 5G in various e-commerce and retail scenarios, including AR/VR, livestreaming, cloud shelf solutions and more.

 

JD LOGISTICS

JD’s cooperation with Shaanxi coal mine increases operation efficiency

Xiaobadang Mining Company, a leader in China’s mining industry, utilizes an intelligent supplies warehouse powered by JD Logistics’ integrated supply chain, serving as a key example of how JD is driving digitalization across different industries. Read more for how JD’s automated supply chain has helped Xiaobadang Mining Company increase operation efficiency.

 

(press@jd.com)

JD.com and Lagardère Travel Retail Announced a Partnership

JD.com and Lagardère Travel Retail announced establishing a partnership on Sept 2nd including a JD’s minority equity investment into the global leading travel retailer for its North Asia business which encompasses Travel Retail & Duty-free activities in mainland China, Hong Kong and Japan.

The two sides will cooperate in areas including omni-channel retail, smart supply chain, logistics and analytics, said the accouchement.

Lagardère Travel Retail will leverage JD’s digital expertise to enable new customer experiences and services throughout its retail network in airports and railway stations. The partners will develop omni-channel duty-free and duty-paid shopping offers aimed at travelling consumers with a focus on high-quality customer engagement across product categories.

Meanwhile, JD Worldwide, the global import platform of JD.com, will join forces with Lagardère Travel Retail to further develop its duty-free business.

The announcement noted that JD.com is a leading e-commerce company transforming to become a technology-driven supply chain and service provider. The company’s cutting-edge retail infrastructure enables consumers to buy whatever they want, whenever and wherever they want it. Its unrivaled strength in logistics allows it offer same-day and next-day delivery to almost all of China’s population, a strength that will complement Lagardère Travel Retail’s leading position in domestic duty-paid travel retail and growing presence in duty-free in Asia.

Commenting on the transaction, Dag Rasmussen, Chairman & Chief Executive Officer of Lagardère Travel Retail said: “We are very pleased to announce this alliance with prestigious partners which will be transformative for our operations in China and will benefit our global travel retail network through increased digitalization, omni-channel shopping experiences and best practices in supply chain management. Beyond commercial opportunities, Lagardère Travel Retail and JD.com have a shared commitment to making positive contributions to society through inclusiveness and sustainability which makes this partnership even more meaningful.”

Eudes Fabre, CEO for North Asia at Lagardère Travel Retail, added: “Our  partnership with JD.com reflects our ambition to play a leading role in the development of China’s dynamic travel retail sector and contribute to the expansion of the domestic duty-free industry. The expertise of our partners will help position us for the next phase of growth in the region while creating exciting new possibilities for our customers and partners in the region. The growth of domestic consumption in China and the digitalization of the travel experience are powerful and positive trends for our business in the years to come.”

Simon Han, Vice President of JD.com who supervises JD Worldwide said: “Our cooperation with Lagardère Travel Retail can enhance our respective strengths and bring mutual benefits, allowing us to explore more opportunities in the travel retail sector.  At the same time, we will join hands to develop a comprehensive cooperation that will create richer shopping choices and a better experience for customers.”

Zhengwei Hu, Vice President and head of Strategic Investment of JD.com, added: “We are pleased to become a partner of Lagardère Travel Retail, a global leader in its sector. We will use the synergies generated by our respective advantages to jointly promote the digital transformation of the duty-free and travel retail industries, creating a supply chain system with higher efficiency and a better shopping experience.”

Having launched operations in mainland China in 2007 and Japan in 2020, Lagardère Travel Retail is now present in 32 airports and 28 high-speed railway stations in North Asia, with a network of 480 stores across categories including luxury, duty-free, travel essentials, specialty retail and food & beverage. Lagardère’s mission is to enrich the journey of travelers and maximize the performance of the commercial assets of airport and railway operators through its innovative portfolio of retail & food service concepts and its commitment to operational excellence.

 

(press@jd.com)

JD Worldwide to Explore Multi-Retail Model with Lagardère Travel Retail

by Hui Zhang

JD Worldwide, the import platform of JD.com, is expecting to explore in-depth cooperation in both online and offline, cross-border and duty-free business with Lagardère Travel Retail in the near future, after Lagardère Travel Retail announced obtaining investment from JD.com on Sept. 1.

According to the announcement, Lagardère Travel Retail and JD.com will cooperate in areas including omni-channel retail, smart supply chain, logistics and data analysis.

Through the cooperation, JD Worldwide will take advantage of Lagardère’s great network of international brand partners to seek more cooperation while assisting these brands to expand Chinese markets relying on its platform advantages. Lagardère’s years of physical retail experiences will also benefit JD Worldwide in its offline duty-free business.

Lagardère Travel Retail and JD.com will cooperate in areas including omni-channel retail, smart supply chain, logistics and data analysis.

Established in April 2015, JD Worldwide has become a trusted platform for  customers to shop for imported products online and offline, offering over 10 million SKUs (stock keeping units) of imported products from 20,000 brands and 100 countries, covering categories including maternal and baby, fashion, beauty, electronics, food, health supplements and more.

Since November 2019, JD Worldwide upgraded its business from a cross-border platform to a comprehensive imported products platform, including cross-border business and general trade business, which now includes duty-free business.

Last year, JD Worldwide made a big move to enter the duty-free business by opening a store through partnering with Hainan Tourism and Investment Development Co. The decision echoes preferential policies initiated as part of China’s plan to build a high-quality free trade port in the province. According to the plan, Hainan will establish a basic free- trade-port policy system with a key focus on helping free trade and investment by 2025.

“Our strategic cooperation with Lagardère Travel Retail can enhance our respective strengths and bring mutual benefits, allowing us to explore more opportunities in the travel retail sector,” said Simon Han, Vice President of JD.com supervising JD Worldwide. “At the same time, we will join hands to develop a comprehensive cooperation that will create richer shopping choices and a better experience for customers.”

 

(zhanghui36@jd.com)

JD Contributes to 5G’s Profound Impact across Industries

by Yuchuan Wang

During the 2021 World 5G Convention held on August 31 in Beijing, Lei Xu, CEO of JD Retail said that 5G has become a “must,” and the accelerator of industrial development; its technology and applications are profoundly impacting the user experience and the process of industrial development.

JD is playing a significant role in supporting 5G expansion in China. On the one hand, JD has provided operators and 5G device enterprises with industrial support; it is also bringing 5G shopping experiences to customers, and leading the technological innovation of 5G in multiple areas.

In the first half of 2021, sales volume of 5G mobile phones on JD increased 400% year on year. As of the end of August, transaction volume of TVs with 5G network capability increased 100% year on year on JD; and at the same time, 5G routers increased by 120%.

From January to July this year, the number of 5G brands on JD increased by 104% compared with the same period last year, and the number of 5G products increased by 158%, and users increased by 95% during the same time, indicating the development of 5G is experiencing from a quantitative to qualitative change.

JD has built a series of 5G applications in e-commerce and retail scenarios. For example, the company provides AR/VR shopping solutions, livestreaming and cloud shelf solutions based on 5G technology to offline retail partners and more in various industries.

In 2019, JD Logistics put into use China’s first 5G-powered smart logistics park in Beijing. Since 2020, the company has enabled full operation of warehousing robots powered by 5G in a demo lab at a warehouse. It is expected that by the end of 2021, JD Logistics will be able to launch 5G-enabled warehousing robots at scale, and establish standard warehouse, logistics park and 5G smart logistics products and solutions.

At JD Health, 5G is utilized in smart healthcare services. The “family doctor guardian star” smart speaker, integrated with JD Health’s “Family Doctor” telemedicine service program, enables customers to use voice commands to call their designated general practitioner under this program for video or telephone consultations and make face-to-face appointments.

Utilizing 5G, JD’s “Industrial Brain”, which is equipped with sensors and AI algorithms, can help accelerate the time of quality assurance (QA) procedure in the manufacturing industry by nearly 15 times.

JD.com will fully open up its digital technologies and capabilities including 5G technology, and work closely with partners to accelerate the application of 5G into various industries for further growth.

 

(yuchuan.wang@jd.com)

JD and Kuaishou to Support Livestream Influencers on Book Recommendations

by Vivian Yang

JD Books and Kuaishou, China’s leading video-sharing app, will join hands to create an initiative to support livestream influencers on Kuaishou to recommend books . The two parties announced it on August 28th in Beijing.

The initiative, called “Knowledge from many stars” in Chinese, brings together JD’s strength in book supply chain and Kuaishou’s livestreaming scenarios and traffic to enrich reading culture in China as knowledge sharing formats have been gaining steam in the market.

“Many livestream hosts and MCNs are interested in the book category but lack the source of products and management skill in book supply chain,” noted a manager in charge of Kuaishou’s e-commerce business. The collaboration with JD Books will support these people by providing access to a comprehensive pool of authentic book products as well as JD’s premier logistics, after-sales services and more, offering a better shopping experience to their fans.

According to a representative of JD Books, under this initiative JD will work on bridging Kuaishou hosts and book authors for various interactions, such as inviting authors into Kuaishou hosts’ livestreaming sessions and offline events to directly interact with fans, and involving livestream hosts into authors’ new book release activities and more.

Furthermore, Kuaishou’s short video matrix on its platform and JD Books’ publicity resources via multi-media channels will both help boost the visibility and content varieties for livestream influencers’ performance on book recommendations.

To encourage outstanding influencers to continuously produce high-quality content, JD Books will offer a number of incentives such as naming them as JD’s “book recommendation officers,” providing new book launching resources on specific book products, online traffic support and more.

The initiative will be officially launched on Sept 1st and will last until the end of 2022, and aims to draw together a vast range of book industry players, livestream influencers and content platforms to explore collaboration and value co-creation among relevant industries.

 

(vivian.yang@jd.com)

 

JD Report Reveals the Rising of “Living Room Economy”

by Mengyang He

JD.com has released the “2021 Living Room Consumption Trend Report” on August 31, showing that across China, living rooms have turned into a new type of space where various intelligent and personalized products are being displayed and used.

 

A Space for Recreation

As the report indicates, male Gen Zers who are still relatively new to the workforce prefer a recreational element in their living room. The sales of bean bags take the lead with a stunning increase of 202% YOY. As opposed to young male consumers, consumers born after 1975 (aka “post-75s) pay more attention to building cinematic vibes in the living room, for which the sales of home theater couches grew by 154%, and home theaters by 43%.

A Space for Recreation

 

A Space for Kids and Pets

The report also reveals that post-85s mothers are keen to create an amusement area in the living room. The sales of family amusement facilities for children increased by nearly 120% YOY, with children’s slides boosted by as much as 173%. Apart from meeting the needs for children, the generation of post-85s are also the main consumers for pet-friendly living rooms, in which the sales of pet couches grew by 86%.

A Space for Kids and Pets

 

A Space for Storage and Sports

When it comes to the choice for living room furniture, more and more consumers are paying attention to the function of storage. The sales of couches and stools with this function increased by nearly 40%, and sales of boxes raised by 249%. Additionally, young and middle-aged white-collar males are more likely to use spare time for living room workouts, driving sales for many fitness gears suitable for the living room. The sales of cordless skipping ropes soared by 1045%, and smart hula-hoops rocketed up by 822%.

A Space for Storage and Sports

 

“The boom of the ‘living room economy’ stems from the diverse functions and values created by a wide range of high-tech products,” explained a representative of the JD Research Institute for Consumption and Industrial Development. “A personalized and convenient experience could not only cater to the needs requested by customers, but also provide a pathway to sustainable development of decoration, home appliances, and the home furnishing industry at large.”

 

(hemengyang5@jd.com)

With Universal Studios Set to Open in Beijing, Search Volume Surges on JD

by Hui Zhang

The search volume of the key words “Universal Studios” increased by 620% on JD.com compared with the previous month, after Universal Studios announced on August 31 that it will officially open its Beijing theme park to the general public on Sep. 20 after a delay of several months due to the coronavirus pandemic.

The number of searches for hotels around the resort increased by 460% month-on-month, and the number of searches for air tickets to Beijing increased by 410% month-on-month.

 

The search volume of the key words “Universal Studios” increased by 620% on JD.com compared with the previous month

The Beijing resort, which will begin a trial operation on Sept. 1, is the world’s fifth, Asia’s third, and China’s first Universal Studios-branded theme park. The park is also a joint venture between Comcast Corp’s Universal Parks & Resorts and state-owned Beijing Shouhuan Cultural Tourism Investment.

The park is also a joint venture between Comcast Corp's Universal Parks & Resorts and state-owned Beijing Shouhuan Cultural Tourism Investment.

The theme park has seven lands including Kung Fu Panda Land of Awesomeness, Transformers: Metrobase, Minion Land, The Wizarding World of Harry Potter, Jurassic World Isla Nublar, Hollywood and WaterWorld. It will contain rides, shows and attractions, hotels, retail, dining and entertainment.

 

(zhanghui36@jd.com)