JD to Boost Agri-Products Sales for Singles Day Grand Promotion

by Vivian Yang

JD.com has vowed to give a strong boost to premier agri-products sales and thereby farmer’s income growth in the upcoming Singles Day Grand Promotion. The e-commerce giant today announced the goal to sell more than 30 billion RMB-worth of agri-products, two days before the shopping festival officially kicks off on Oct. 31.

During the pre-sales period that began Oct. 20th, the average daily transaction volume of agricultural products on JD.com has increased 5.8 times compared with October. Chinese consumers demonstrated strong interests in agri-brands from the origin production areas, and those with high quality containing rich nutrition, such as crabs from China’s famous freshwater lakes in Suqian of Jiangsu province, eggs by well-known producer DQY Ecological, Zespri Kiwifruit, fresh mutton slices from time-honored Chinese brand Dong Lai Shun and more.

JD will accelerate efforts to support rural revitalization in five main areas, which include faster delivery services in rural regions, a more efficient middle platform for agri-products’ circulation, smoother transportation of fresh produce to the markets, and rapidly building new business formats and production zones in rural areas.

The company has targeted more than 1,000 premier agri-brands across China to double their sales through JD.com during this year’s Singles Day Grand Promotion. It also deployed its intelligent city technology to source agricultural products and digitalize their supply chain process from their origins all the way to the customers.

“We aim to create a positive feedback loop in which high quality agri-products can better satisfy customers’ demand and increase farmers’ income, which farmers can then reinvest in production improvement to offer greater agri-products to the market,” said the announcement.

Under JD’s estimation, farmers who participated in this year’s Singles Day Grand Promotion on JD.com will gain an average revenue of RMB 6,000 per person, benefiting approximately 5 million rural households. Moreover, JD has carried out a series of online training programs for farmers and production zone workers to learn e-commerce skills and prepare for the shopping festival.

To support a leapfrog development process for farmers and rural areas, JD.com is going deeper into the planting, sorting and processing phases of agri-products to support local farmers to produce more standardized products and facilitate their marketing. In the background, it is also stepping up efforts on implementing its new-generation infrastructure in supply chain, logistics and technologies in rural China to make all of this possible.

 

(vivian.yang@jd.com)

JD Logistics Deploys Autonomous Delivery Vehicles to Locked Down Beijing Neighborhood Amid Outbreak

by Kelly Dawson

On the morning of October 27, Mr. Shi, a resident of Beijing’s locked down Furongli Community, stepped outside to a waiting JD Logistics (JDL) autonomous vehicle. After entering a pickup code, Mr. Shi watched as a door on the side of the vehicle opened, revealing a bouquet of flowers.

Since 2020, JDL has deployed its autonomous delivery vehicles for COVID-19 relief four times, in Wuhan, Shijiazhuang, Guangzhou, and now in Beijing.

Since 2020, JDL has deployed its autonomous delivery vehicles for COVID-19 relief four times, in Wuhan, Shijiazhuang, Guangzhou, and now in Beijing.

Several days into lockdown, deliveries like these have been a lifeline for residents of the Furongli Community in Beijing’s Haidian District, after a positive COVID-19 case prompted a community-wide lockdown on October 24. Hours after Furongli had closed to the public, JDL allocated autonomous delivery vehicles to service the residents with contact-free delivery of both necessities and non-urgent items like Mr. Shi’s flowers, ensuring that customers stay safe and comfortable through the lockdown.

Residents who order deliveries will receive an SMS notification when the autonomous vehicle has arrived outside their building. The vehicles can carry up to 200 kilograms of goods, and operate all day.

When the city of Wuhan went into lockdown at the height of the pandemic in early 2020, it was uncharted territory. JDL quickly sprang into action, using its L4 autonomous vehicles and the Beidou satellite positioning system to offer contactless delivery of both consumer goods and medical supplies to its residents. During that time, the total mileage of road traveled by JDL’s autonomous vehicles exceeded 6,800 kilometers, transporting about 13,000 packages. One of the vehicles used in Wuhan, named Da Bai(Big White),  was later collected by the National Museum for posterity.

Later, when an outbreak occurred in Shijiazhuang in early 2021, JDL’s autonomous vehicles serviced residents in lockdown; and again in June 2021, the autonomous vehicles rushed to Guangzhou during a local outbreak.

Over the next two to three years, JDL plans to develop and put into use thousands of autonomous delivery vehicles. In the immediate future, these vehicles will play a significant role in the upcoming Singles Day Grand Promotion, offering safe, swift delivery to some of JD’s more than 530 million customers.

 

(kellydawson@jd.com)

 

JD News Roundup Vol. 22: Singles Day Kickoff, On-demand Expansion and More

Welcome to volume 21 of our 2021 weekly digest. Here we consolidate a selection of JD news and give context on why it matters. If you have any questions or topics you are hoping we will explore, please email press@jd.com.

 

BUSINESS HIGHLIGHTS

 

RETAIL

JD kicks off Singles Day pre-sale

On October 20, JD opened the pre-sale periods of this year’s Singles Day Grand Promotion. The number of customers who placed orders within the first four hours increased by nearly 40% compared with the first day of the pre-sale last year.

Consumers aged 18-35 accounted for nearly 70% of sales during the first day of the pre-sale. Large appliances took the top category ranking, followed by phones, sport shoes, bags and facial care products. As indication of how robust sales have been, order volume for OPPO phones increased by 227% YOY during the first four hours of the pre-sale.

 

JD expands on-demand business 

JD and Dada Group have jointly launched “Shop Now,” a jointly built new business dedicated to JD’s on-demand consumer retail section. Products with the “Shop Now” icon on JD.com’s app will support one-hour delivery and even delivery within minutes, fulfilled by nearby physical stores with a radius of 3 kilometers. After JD kicked off the Singles Day pre-sale period, the first order delivered by the “Shop Now” service was swiftly fulfilled within 10 minutes.

“The enhanced business will provide a comprehensive portfolio of one-hour, on-demand retail capabilities within JD’s ecosystem, bringing a faster, better and more economical shopping experience to both consumers and partners,” said Huijian He, Vice President of JD.com and Dada Group, Head of JD Omni-channel Home-Delivery Department.

 

Facilitating “Silver Shoppers”

In honor of China’s “Double Ninth Festival” (September 9 of the lunar calendar, which fell on October 14 of the solar calendar this year), JD held a shopping festival dedicated to products and services for senior consumers. Earlier this year JD had already introduced an app version that is tailored to elderly users’ needs, featuring a simpler interface, larger font size and more—but during the festival, JD ramped up efforts to service its elderly customers.

For example, by working with leading brands to develop customized senior-friendly products based on the C2M (Consumer-to-Manufacturer) model, JD has been able to offer a more appealing product selection for this demographic, including wearable devices, tailor-made cell phones and more.

Earlier this month JD Health and JD Pet jointly launched JD Pet Hospital, offering telemedicine services for pets that will allow elderly pet owners to consult with vets without the hassle of traveling to local clinics. Additionally, JD’s healthcare arm JD Health offered free online medical consultation services for the elderly themselves during the festival.

 

JD LOGISTICS

JD Logistics to invest 1 billion in green supply chain

JD Logistics announced that it will invest RMB 1 billion yuan in “Green Stream Initiative,” its green supply chain project, during the sixth Global Smart Supply Chain summit held on Oct. 18. The company expects its carbon efficiency to be increased by 35% within five years.

Additionally, in the next two to three years, JD Logistics will adopt the usage of thousands of autonomous delivery vehicles across China.  The company will also open its logistics material lab to the public to incubate innovative projects to drive the development of environmental protection materials.

 

JD TECHNOLOGY

JD offers NFTs based on its own blockchain engine

JD.com’s tech arm JD Technology announced that the company will offer free non-fungible token (NFT) badges to users registered for the company’s annual tech summit JD Discovery (JDD) to be held on Nov. 22. The release will end by Nov. 22, but users can transfer the NFTs afterwards. This is the first time JD.com is launching NFTs, which are based on the company’s blockchain engine JD Chain.

 

(press@jd.com)

 

 

JD Imported New Season’s Cherries from Chile

by Mengyang He

On October 25, thanks to the cooperation between JD Fresh and the leading exporter from Chile, Garces Fruit, China’s first imported Chilean cherries of the 2021 new season arrived in Shanghai, which hit the spot during the pre-sale of the 2021 Singles Day Grand Promotion.

China is the world’s largest market for Chilean cherries, with more than 85% of cherries available in China imported from Chile. China is expected to consume one third of the cherries worldwide. In the 2020 season, JD Fresh’s cherry sales reached nearly RMB 500 million yuan. Because of the continuous enhancement of JD’s overseas direct sourcing supply chain, JD Fresh will directly procure more than 1.8 million boxes (5 kg/box) of cherries from Chile by the end of 2022, and the overall sales are expected to exceed RMB 1 billion yuan. As of October 22, 2021, the pre-sale volume of JD Fresh cherries increased by 150% YOY.

JD Fresh and the leading exporter from Chile, Garces Fruit, China’s first imported Chilean cherries of the 2021 new season arrived in Shanghai
Cherries in process

This year, JD Fresh focuses on overseas direct sourcing and the upstream supply chain, and its partnership with Garces Fruit has ensured premium supply and high-quality products.

In order to strictly control the quality of imported cherry, JD.com established a full-process guarantee system, focusing on the three aspects of pre-sales, in-sales, and after-sales in response to multiple pain points such as cherry varieties, specifications, net weights, and quality.

JD Fresh focuses on overseas direct sourcing and the upstream supply chain,
Image of Chilean cherry product

The epidemic prevention standards have also been upgraded. With triple-strength quality inspection, JD checks the quality of the Chilean packaging plant, the port of arrival, and JD Fresh’s self-operated warehouse. In addition to having a QR code for tracking, each batch of cherries can only be admitted to the JD warehouse in the condition of having a COVID-19 test report, inspection & quarantine certificate for entry goods, and a sanitization report.

 

(hemengyang5@jd.com)

Pre-sale Report: JD 2021 Singles Day Grand Promotion Opens Strong

by Mengyang He

On October 20, the 2021 Singles Day Grand Promotion began with the pre-sale rolling in at 8 pm (Beijing time). The number of customers who placed orders within the first four hours increased by nearly 40% compared with the first day of the pre-sale in 2020. The first order delivered by JD’s on-demand “Shop Now” service was swiftly fulfilled within only 10 minutes.

According to the statistics, an increasing amount of young people joined the pre-sale as consumers aged 18-35 accounted for over 70% during the pre-sale period. Since many brands also opened pre-sales at 8 pm, they swiftly shattered the pre-sale record set on the first entire day of the pre-sale last year.

This shopping enthusiasm was fully ignited across China. Within the first four hours of the pre-sale, Guangdong, Jiangsu, and Beijing took the top 3 in order amounts; and when it comes to the product category, large appliances took the lead, followed by phones, sport shoes and bags, and facial care products. Haier ranked the most popular brand out of all the large appliances during the pre-sale period, and Siemens came after.

On computers and digital products, hardware devices for education purposes came out strong. Xiaomi, Huawei, and OPPO were also among some of the highly popular tech products, as the pre-sale order volume for Xiaomi phones in the very first hour exceeded that of the first entire day last year. Within the first four hours of the pre-sale, order amounts of OPPO phones this year increased by 227% YoY.

Last, it is worth highlighting that JD Smart Customer Service, which operates around the clock, provided customer enquiry service 10 million times within the first four hours of the pre-sale.

 

(hemengyang5@jd.com)

 

JD.com Offers NFTs Prior to JDD Based on Its Own Blockchain Engine

by Yuchuan Wang

JD.com’s tech arm JD Technology announced that the company will offer free non-fungible token (NFT) badges to users registered for the company’s annual tech summit JD Discovery (JDD) to be held on Nov. 22. The release will end by Nov. 22, but users can transfer the NFTs afterwards.

This is the first time JD.com is launching NFTs, which are based on the company’s blockchain engine JD Chain. The NFTs will be based on the company’s mascot JOY dog, with seven versions representing JDD’s seven different business areas including retail, technology, logistics, health and more.

This is the first time JD.com is launching NFTs, which are based on the company’s blockchain engine JD Chain

Registered users can share the JDD invitation on WeChat mini program with others in order to get the total seven different JOY NFTs. The NFTs can also be verified on JD’s blockchain browser at http://jdd-nft.jd.com.

As early as 2017, JD.com started to use blockchain to enhance food tracking, traceability and safety to achieve greater transparency across the food supply chain. Since adding the NFT technology and service platform in 2019, it provides additional support for the storage, verification, circulation, and tracing of NFTs. In the future, JD expects to further explore the application of NFTs in multiple areas including copyright protection, social responsibility, art, e-contracts, e-commerce and more.

 

(yuchuan.wang@jd.com)

JD Demonstrates 6 National Pavilions in Tianjin: One Step Closer to Int’l Products

by Mengyang He

On October 20, JD Worldwide demonstrated 6 National Pavilions from Azerbaijan, Malaysia, Peru, Germany, Finland, and Belgium during the 2021 Haihe International Consumption Summit and Haihe International Consumption Carnival in Tianjin.

The 2021 Haihe International Consumption Summit and Haihe International Consumption Carnival
The 2021 Haihe International Consumption Summit and Haihe International Consumption Carnival

JD Worldwide National Pavilions are committed to creating a platform where local products from a variety of countries can be showcased to the Chinese consumer market. Since the inception of National Pavilions in 2020, JD Worldwide has worked with a dozen countries, building a bridge between overseas products and the Chinese market.

During the JD 618 Grand Promotion in 2021, the sales of JD Worldwide National Pavilions increased by more than 180% year-on-year. As JD Worldwide continues to cooperate with countries from Europe, Asia, North America, Latin America, and Oceania, more National Pavilions are expected to continue to bring local authentic and high-quality products to Chinese consumers.

 

(hemengyang5@jd.com)

JD Logistics Spotlights Air Cargo and Automated Warehouses for Global Expansion

by Vivian Yang

JD Logistics is planning an air freight cargo company which has been recently approved by Chinese authorities, and eyeing to expand its integrated supply chain services globally with solid logistics infrastructure, services and technologies, according to Yui Yu, CEO of Logistics in a recent interview with Bloomberg broadcasted on October 18.

“We purchase planes or lease them, and the cargo freight business should comply with local laws and regulations [of the countries we operate],” said Yu in the interview when asked about the number of air cargo needed for a global operation. “By 2030, it won’t be less than 100 planes,” he added.

We purchase planes or lease them, and the cargo freight business should comply with local laws and regulations [of the countries we operate],”

Click here to watch the interview

Yu believes that the COVID-incurred shortage in shipping and air freight that the world is currently facing will only have a short-term impact, and that global trade flow will return to normal as he has seen that more and more of JD partner companies are recovering and showing strong intentions on cross-border businesses.

JD.com is currently stepping up overseas investment in its warehouse network and high-tech logistics centers in main regions that have close trade ties with China. China has the world’s largest consumer base and has great demand for products overseas, Yu noted. “In the next 1 to 2 years, we can provide more support to Chinese sellers who want to do business abroad.”

From left: JD’s highly automated warehouses in the Netherlands, Poland and Germany

In Yu’s remarks during the Global Smart Supply Chain summit on Oct. 18 in Beijing, an annual event JD Logistics organizes to share its strategy and development with the industry home and abroad, he shared the latest development of JD Logistics’ overseas plan and highlighted the integrated supply chain solutions as the key goal for its global expansion that can bring down operating cost and improve efficiency for more partners outside China both on their local market and cross-border operations.

JD Logistics is now operating air cargo routes including from Shenzhen to Bangkok, Nanjing to Los Angeles, Shanghai to New York and Hefei to London. Besides self-operated air cargo, JD is also operating nearly a thousand cross-border transportation routes by sea, railway and trucks.

At the same time, the company has opened and operates a number of warehouses in the UK, Germany, the Netherlands, Australia, Middle East and more. Some of these warehouses are incorporated with JD’s highly automated technologies such as the AGV robots that can greatly improve workers’ product picking efficiency by 2.5 times and smart inventory management technologies that can give an edge to sellers to holistically manage and supply their products to different sales platforms and channels.

 

(vivian.yang@jd.com)