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JD Super Releases Report on 2020 Infant Supplement Food Consumption Trends

by Rachel Liu

JD’s online supermarket JD Super and popular child development magazine Parents jointly released the 2020 JD Children & Infant Food Consumption Trends report in Shanghai on October 10th. The report provides insight into how young parents in China are raising their children, through analysis of JD’s consumption groups of infant supplement food, which is meant to be consumed in conjunction with breastmilk or formula in the later stages of infancy to improve nutrition.

Compared with previous generations, young parents in China have more scientific parenting knowledge and pay more attention to the quality and nutrition of their children’s daily diet. With consumption increasing, the potential for infant supplement food in China is promising.

Although the penetration rate of infant supplement food in China is not as high as infant milk powder, its growth rate has surpassed infant milk powder. Data shows that the market size of infant supplement food in China has exceeded RMB 20 billion yuan in 2015 and exceeded RMB 40 billion yuan in 2019, with an average growth rate of 20%. It’s estimated that in the next five years, the growth rate of the infant supplement food industry in China will remain around 15% to 20%.

The report shows that during Q1 2020, even with the impact of epidemic, the sales of infant supplement food on JD grew rapidly at a rate of 92.9% YOY. During Q2 2020, when the epidemic receded in China, the industry also saw recovery and sales increased by 108% YOY.

According to JD data, the post-1985 generation is the main consumer in the infant supplement market, accounting for 66% in the first half of 2020. The number of customers born after 1990 and 1995 increased rapidly, along with the average education level. In the first half of 2020, customers who received a university level of education accounted for 71%, and customers with master’s degree accounted for 12%.

High-end and organic infant supplement food is also becoming more popular. JD data shows that the proportion of organic supplement food increased from 8.8% from 8.49% in 2019, and sales also increased from 6.6% in 2019 to 11.2% in 2020.

Longwu Jiang, JD Super’s general manager of maternal and baby products, expressed confidence in the development of the sub-category:“ The market is becoming more vibrant with more young customers and the growing consumption upgrade,” he said. “The pandemic has encouraged more customers to go online, and JD has seen an increase in orders and customers, and livestreaming and short videos for the category.”

 

(liuchang61@jd.com)

Italian Luxury Brand Stefano Ricci Launches Flagship Store on JD

by Hui Zhang

Italian luxury brand Stefano Ricci, opened a flagship store on JD on Oct. 16th, making JD the first and only e-commerce platform to partner with Stefano Ricci in China.

The brand’s best-sellers, such as ties, belts and handbags, which are difficult to order globally due to a lack of inventory, are made available on JD through the store. In addition to its classic collection, Stefano Ricci will introduce its new fall/winter collection through the flagship store.

JD offers a consumer base of loyal, high-income shoppers with strong consumption power, which is well suited for the Italian luxury brand’s consumer demographic. JD is also trusted by high-end male Chinese consumers. Leveraging the overall strength of its nationwide logistics network, JD makes it possible for consumers to receive products the same day or next day, helping Stefano Ricci to reach more consumers in China.

“Stefano Ricci, enriches JD’s menswear category. Furthermore, JD’s market insights and big data will help our brand partner to reach out its targeted consumers precisely,” said Kevin Jiang, president of International Business at JD Fashion and Lifestyle.

Stefano Ricci was founded by the Florentine designer Stefano Ricci (born 1949) in 1972. Its first store in China opened in Shanghai in 1994. Growing up in a universe of silk and cashmere, Stefano bestowed his talent in creating luxury ties. The brand’s line is expanding with its home collections and also deeply involved in the art world.

 

(zhanghui36@jd.com)

JD’s “Helping Farmers” Initiative Boosts a Village Bloom

by Kelly Dawson

Ahead of the International Day for the Eradication of Poverty on October 17th, JD.com continues its work linking poverty alleviation with rural revitalization, which in recent years has become an important proposition for the Chinese economy. One recipient of JD’s ongoing efforts in this area is a tiny village nestled in the lush hills of the Eastern Chinese province of Shandong.

Located in Pingyin County, every household in this village grows roses to be harvested for rose tea, essential rose oil and other medicines. Blooming across 1,000 acres, the roses are large with plump petals and rich with fragrance. They are China’s only edible variety.

A few years ago, these rural farmers had never heard of professional terms like “mechanization,” or “quality standards”. Today, thanks to their cooperation with JD, this tiny village’s roses generate annual sales exceeding RMB 100 million yuan.

“In the past, everyone only knew farming, not technology,” a farmer named Liu Qiang said. “Now JD is empowering our rose planting industry in all aspects by integrating full platform and channel resources such as supply chain, logistics, talent, and traffic.”

Now JD is empowering our rose planting industry in all aspects by integrating full platform and channel resources such as supply chain, logistics, talent, and traffic.”

At 4 o’clock one recent early morning, Liu Qiang and his wife stood waiting for their double red roses to bloom. At the right moment, they would pluck the rose corollas, which have more nutritional value than the buds.

Until a few years ago, many of the farmers did not understand that they could earn more money with rose corollas than they could with the full rose, Liu said. Although Liu has more than 30 years of experience growing roses, there were natural limitations to how much the farmers could achieve on their own, he said.

The village struggled to maximize profits, which are directly correlated with how quickly the freshly picked roses can be processed and transported. For the roses, which lose value as they wilt, every minute counts.

In 2019, Liu Qiang and his fellow farmers in the village began cooperating with the local specialty store for their region on JD, part of the ecommerce platform’s efforts to sell local specialties from various regions on a national scale.

As part of this farmers’ assistance program, JD started by formulating official grading standards for roses, including corolla size, weight, level of openness, and more. They also unified and coordinated village committees and cooperatives to set up acquisition sites to connect the farmers. After the roses had been picked, they would be quickly loaded into JD’s cold chain logistics trucks and directly transported to nearby production and processing workshops.

Next, the roses would undergo a series of high-tech processing procedures, including -41 ℃ cryogenic freeze-drying, double heat pump cryogenic drying, subcritical vacuum extraction, automatic flower processing and more. Finally, the finished rose tea product would be launched on JD’s local specialty store and delivered to customers all over China and beyond, thanks to JD’s logistics network.

In addition to these process upgrades, JD also assisted Liu and the other farmers with marketing efforts online. In a market that is brimming with rose tea brands, JD opened all channels and platforms to promote the tea via multiple livestreams and other marketing resources.

Ultimately this double-pronged approach helped the village generate annual sales of more than RMB100 million yuan. Additionally, a new package of farmers’ assistance measures announced by JD ahead of the 618 promotion period resulted in a 150% increase in sales in the first half of the year—despite the pandemic.

JD opened all channels and platforms to promote the tea via multiple livestreams and other marketing resources.

JD also announced a “Helping Agriculture” project in September, with the goal of driving annual income growth of brand cooperative farmers by 100%. Liu and the other farmers of this village will benefit from these efforts.

Wang Guangyuan, the operator of JD’s local specialty division, believes that Liu’s small village in Pingyin will continue to flourish.

“As a result of JD’s industry chain, the lives of farmers can be improved,” he said. “That also means more people will enjoy the fragrance and charm of Pingyin roses.”

 

(kellydawson@jd.com)

JD.com 5G Logistics Park Becomes the Industry Benchmark Case

by Yuchuan Wang

JD’s 5G logistics park program has won top prize in the smart park category out of 4,289 applications in the 5G application contest held by China’s Ministry of Industry and Information Technology. In addition, JD’s automated warehouse and autonomous delivery robot projects won silver and bronze prize in the categories of industrial internet and smart transportation.

JD.com is a pioneer of 5G application. Its 5G logistics park integrates edge computing, big data, AI and SaaS in order to build a shared, smart and open platform. The company launched China’s first 5G-powered smart logistics park in Beijing in 2019 and partnered with China’s three leading mobile operators, namely China Mobile, China Telecom and China Unicom. So far, 28 JD Asia No.1 fulfillment centers are covered by 5G network.

This year, JD Logistics has built a “5G+Bluetooth AoA (angle of arrival)” indoor positioning system with an accuracy of 10 cm that can be used by logistics robots. In addition, the combination of 5G and IoT technology makes it possible for automated facilities to communicate with each other.

With the development of 5G technology, smart logistics parks will become standard and scalable thus bringing fundamental changes to the logistics industry. JD Logistics will not only apply 5G to its own scenarios but will open up its capabilities to lead the industry transformation.

 

(yuchuan.wang@jd.com)

Photo Gallery: This Week at JD (October 12-October 16)

JD Health held its 2020 China Medical Digital Marketing Conference in Shanghai on October 15th

JD Health held its 2020 China Medical Digital Marketing Conference in Shanghai on October 15th. Representatives from over 10 leading global medical enterprises and over 100 executives from medical supply chain companies joined the conference and discussed topics including new drug marketing, innovative marketing, payment methods, channel revolution and more.

 

JD announced that it will upgrade measures to help brands create an omnichannel marketing strategy

JD announced that it will upgrade measures to help brands create an omnichannel marketing strategy, including traffic and user management, at the JD Advertising & Marketing Summit held on October 15th, ahead of the upcoming annual Singles Day promotion.

 

JD unveiled a suite of supportive measures for partners including brands and merchants on its e-commerce platform

On October 14th, JD unveiled a suite of supportive measures for partners including brands and merchants on its e-commerce platform to achieve over two-time year-on-year growth in transaction volume during the upcoming Singles Day shopping festival.

 

JD Health welcomes Dr. Xuemin Shi, one of China’s most well-known acupuncture masters and an academician of the Chinese Academy of Engineering

JD Health welcomes Dr. Xuemin Shi, one of China’s most well-known acupuncture masters and an academician of the Chinese Academy of Engineering, to unveil its acupuncture center as part of its Traditional Chinese Medicine (TCM) services and become the head of the center on October 14th.

 

JD Super, the online supermarket of JD.com, kicked off its Pet Life Promotion Week starting with a series of pet products and services on sale

JD Super, the online supermarket of JD.com, kicked off its Pet Life Promotion Week starting with a series of pet products and services on sale, including the popular JD Brand Super Days. According to a Nielsen report on pet food trends in 2020, sales of pet food on JD Super increased sharply from January to July this year, far exceeding the average growth rate of other B2C platforms.

 

(yuchuan.wang@jd.com)

JD News Roundup Vol. 10

by Ella Kidron

CORPORATE HIGHLIGHT: SINGLES DAY PREPARATION

With Singles Day around the corner, JD has started to announce plans for the festival. This year, it will last nearly one month, and will consist of four key sales periods: pre-sales from October 21st to 31st, special sales from November 1st to 8th, peak sales from November 9th to 11th, and ongoing sales from November 12th to 13th. To guarantee that customers enjoy a good shopping experience during peak session, JD will introduce measures such as 15-day price protection, strict detection of artificial price reductions and refunds for delivery delays.

JD also unveiled a suite of supportive measures for partners including brands and merchants on its e-commerce platform to achieve over two-time year-on-year growth in transaction volume during the upcoming Singles Day shopping festival. Furthermore, JD Logistics will upgrade its merchant support measures in order to ensure seamless delivery to customers throughout the sales period. Some of the highlights of JD Logistics’ operational upgrades for Singles Day include intelligent warehouse management, over 95% stock forecast accuracy and more.

BUSINESS UPDATES

JD becomes first in e-commerce industry to apply creditability to third party store evaluation: Ahead of the annual Singles’ Day promotion, JD has updated its standards for third party store performance evaluation. In an effort to urge merchants to keep improving product offerings and services. To facilitate timely improvement, JD also provides an online performance monitoring system to provide early and real-time warnings to merchants at risk.

JD promotes 20 C2M products: This week JD announced a plan to channel key promotion resources towards 20 top home appliances developed through the company’s consumer-to-manufacturer (C2M) initiative. The highlighted products, which include 10 new products and 10 hot-selling products, span 11 categories such as refrigerators, TVs, water heaters and air conditioners— with 14 leading brands including Midea, Sony, Haier, Hisense and more. C2M has become a major focus of JD’s new products’ strategy this year, and this group of products adds to a list of over 150 C2M home appliances products unveiled on JD this year.

JD’s drones complete trial delivery in Japan’s mountainous region: Rakuten, Inc., a global leader in internet services, has completed a successful demonstration of delivering supplies via drone flight beyond visual range. The drone and technology were provided by JD.com, China’s largest retailer. This marks the first time in Japan that a drone was used to deliver supplies in a mountainous region where the difference in altitude between takeoff and landing locations reached approximately 1600m.

JD Healh welcomed Dr. Xuemin Shi, one of China’s most well-known acupuncture masters as the head of its new acupuncture center which is part of the company’s suite of Traditional Chinese Medicine (TCM) services. Dr. Shi and his team will cooperate with JD Health on multiple fronts including telemedicine, academic research, cross-cultural communications and more, jointly exploring how to enhance the development of TCM and let more people benefit from TCM treatment under the “internet + healthcare” model.

Have a bit more time? Check out some of our recent long reads, data reports and lighter reads here:

 

(ella@jd.com)

Collective Upward Trend for Textbook Sales in China on JD

by Kelly Dawson

Sales of primary and secondary education textbooks during the first seven months of 2020 increased by nearly 4% year-on-year; with university and adult education aides also seeing an increase of 3.72% year-on-year in the same period, according to a report released by one of JD’s research arms, the Jingkai Research Institute.

The report, which includes analysis for the secondary and elementary school education market, and the university and adult education market, found an upward trend for composition books, economics and management, and traditional cultural content such as ancient poetry.

According to JD’s data, the transaction volume of examination and certification training courses also increased by 9% year-on-year during the period of January to July. More specifically, training in financial topics saw a boost—among the related categories that grew in popularity were test preparation aides for registered tax accountant certification, accounting and other economics and management courses.

The self-improvement and self-education trend continued with adult English training courses, which increased by 280% year-on-year; and training for users’ skills like Photoshop.

The report also broke down the regions that enjoyed the highest sales across China. From January to July of this year, the highest proportion of users and transaction volume for primary and middle school teaching aides came from Central and South China; followed closely by Eastern China, with a difference of about 2%.

For college and adult education textbooks, Eastern China led transaction volume and proportion of users, but the gap was very small with the regions of Central South, North China, and Western China, which each accounted for over 20% of total sales.

According to the data, the five top-selling cities for primary and secondary school textbooks, and adult and education textbooks, were Beijing, Shanghai, Guangzhou, Shenzhen and Chengdu. Of these, Beijing ranked first for both categories with more than 10% transaction volume, which was far higher than Guangzhou, which ranked second.

New first-tier cities like Chongqing, Xi’an, Tianjin and Suzhou also ranked top ten, with the report speculating that rising book sales could be attributed to an increase in economic development, a larger permanent population, higher levels of consumption and higher emphasis and demand for education.

As various categories demonstrate a collective upward trend, the consumption potential for the textbook market has yet to be fully tapped, the report concluded.

 

(kellydawson@jd.com)

Stubborn Flowers: A Couple at a JD Station in the Gobi Desert

by Kelly Dawson

At night the Gobi Desert of northwestern China can be cool like icy waters; at the height of day the heat can be scalding and relentless. Vegetation is rare, and one can drive for kilometers with little sign of life.

For many years, the area’s windy, freezing to blistering conditions made it a “no go zone” for express delivery. Then, in 2016, a JD Logistics truck arrived, announcing the opening of a JD delivery station here on the dusty outskirts of the city of Jiuquan, Gansu province.

Huang Yanhua was one of two original employees at the station. On that first day she accompanied the stationmaster on the maiden voyage to deliver packages. As they arrived at the final address that evening, they discovered that the information had been entered incorrectly. They were 60 kilometers away from the correct address.

Huang wondered aloud whether they might deliver the package the following day. As the stationmaster started the engine, his response was firm: “No matter how far away, the package must be delivered today.” True to his word, the final package was delivered around 11 pm.

Since then, the red JD truck has become a staple, picking up and delivering packages across the area night and day. Behind the wheel most days is Huang, who since the stationmaster’s departure now runs the station.

Since then, the red JD truck has become a staple, picking up and delivering packages across the area night and day.

Today Huang wears a thick coat, bundled for protection against the temperature drop of 20°C after sunset. Before departure, she sorts the nearly 200 packages according to the distance of the delivery addresses, and stacks them neatly in the back of the truck. As always, the stationmaster’s credo remains fresh in her mind. Whatever difficulties she may face—wind, rain, scorching sun, inaccurate delivery information, or more—she intends to deliver every package by night’s end.

Since Huang began working at the station four years ago, daily packages have risen from 30 to as high as 500 orders a day. That original JD truck has been upgraded, from 4 meters across to 9 meters. After the original stationmaster left and deliveries increased, Huang knew she needed an assistant—but job inquirers always disappeared when they learned the location of the station.

Eventually, her husband Wei Wei quit his job and joined her at the station as support staff. The couple’s son is taken care of by a grandparent when they are at work, and they are fortunate that the boy is obedient and appreciative of their sacrifices, Huang said.

While Wei Wei originally joined the team to simply support his wife, over time he began to truly believe in the value and function of the station, he said. Knowing that their delivery services improved the lives of locals living in the area was deeply satisfying.

“There is an old grandmother who likes to order snacks, and she always shares them with us. She likes to brag sometimes that she’s a JD Plus member,” Huang recounted, laughing. “Sometimes she feels upset that she gets to sit comfortably at home while we are out in the elements battling the weather each day and thanks us profusely, but we always tell her it’s our duty.”

Other locals have also expressed their appreciation for the couple. Huang described one customer who does scientific research in an isolated location. “He left us a message saying, “I finish work very late each night, and I feel like I’m in good hands with you, knowing that my packages will always arrive safely.”

Life in the desert can be eventful too, Huang said. Earlier this year as the pandemic receded in China, the nearby Jiuquan Satellite Base opened its doors to outdoor vehicles for the first time in months. During that time 2,600 packages for staff at the base had piled up at the JD station. With the stationmaster’s credo in mind, Huang and her husband worked late into the night, disinfecting each and every package with alcohol before delivering the items to each customer at the base, ensuring the highest safety standards.

This year Huang Yanhua and Wei Wei received the 8th JDL first-line award, officially recognizing their commitment to growing the distant JD station, which despite difficult conditions has flourished like a stubborn flower in the desert.

As Huang loads the truck tonight, she tells the story for which the city of Jiuquan (酒泉 literally means “Wine Spring”) is named. During the Western Han dynasty, a distinguished military general named Huo Qubing (霍去病,140 BC – 117 BC) won a battle in the Gobi Desert and was later awarded by the emperor with a jar of precious wine. The jar was not large enough to ensure that all of his men could have a taste—so he poured it into a creek, and he and the soldiers drank at the water’s edge together.

Locals tell this story often, Huang said. She loads the last of the packages, which will be delivered to residents across the area with care. Her work is also like fine wine, she says, poured on a barren expanse and shared by all who greet her on the journey.

 

(kellydawson@jd.com)