JD.com Announces Unlimited Free Shipping for JD PLUS Members

Posted on by Vivian Yang

by Vivian Yang

JD.com announced on August 23 that JD PLUS members will receive unlimited free shipping for self-operated products, and lower non-JD PLUS members’ free shipping minimum order to 59 yuan from 99 yuan. As always, JD.com will continue to uphold its commitment to premium logistics services, ensuring customers receive their products swiftly with same and next-day delivery options.

Before today’s announcement, JD PLUS members received five free shipping coupons monthly for their orders of JD’s self-operated products, which are products JD purchases from brands and then sells directly to customers through the company’s self-operated fulfillment network. The new policy enables members to freely utilize JD’s delivery service without any restrictions or additional costs.

In addition to free shipping benefits, JD PLUS provides members with a wide range of perks, including shopping rebates, dedicated customer service, and a 5% discount on millions of products spanning different categories and brands.

JD’s recent Q2 2023 earnings report highlighted the growing popularity of the JD PLUS program, which now has over 36 million members, marking a 20% increase year-on-year. The success of JD PLUS is further underscored by partnerships with over 1,200 renowned brands, offering a rich variety of online and offline member-exclusive benefits.

“At JD.com, our members are at the heart of everything we do. We’re devoted to harnessing our formidable supply chain strengths to consistently deliver not just products, but value and reliability. This is our promise as we work tirelessly to elevate every aspect of the JD member experience,” remarked the head of the JD PLUS membership program.

 

(vivian.yang@jd.com)

 

 

JD.com Launches “Pavilion of Latin America and Caribbean” Online Store, Celebrated by LAC Ambassadors to China

Posted on by Vivian Yang

by Vivian Yang

On August 22nd, JD.com officially introduced its “Pavilion of Latin America and Caribbean” (LAC) online store during a grand ceremony at its Beijing headquarters. The event was attended by over 40 ambassadors and diplomats from 20 LAC countries to China, all of whom were highly enthusiastic about showcasing their nation’s unique products to Chinese consumers.

JD’s newly-launched LAC Pavilion features a rich collection of over 150 products. Highlights include premium CASO life coffee beans,; Lok, a renowned Colombian brand offering handcrafted dark chocolate with 85% cocoa; MONTES red wine from one of Chile’s top ten vineyards; Brazilian yerba mate tea in liquid form; famous Argentine steaks;  high-quality Cuban rum and Uruguayan beef ribs.

In response to the growing demand for Latin American coffee among Chinese consumers, the Pavilion introduced a subscription service. This service ensures regular doorstep delivery of fresh and authentic coffee beans, letting consumers savor the distinct flavors of Latin America and the Caribbean from the comfort of their homes.

In addition to physical products, the Pavilion also offers tourism-related products and services, such as travel packages and application assistance for LAC destinations. This joint initiative stems from a collaborative effort between the store operators, Zhong Ke Blue Dove Culture and Tumei International Travel, and the participating embassies in China.

“JD’s national pavilion initiative offers an excellent platform to present made-in-LAC products in the Chinese market, inviting consumers to enjoy the natural, healthy, colorful, and fun offerings from our region. Furthermore, by featuring tourism and various services on this platform, it opens a door for Chinese people to get to know our region’s incredible cultures and creativity,” said H.E. Fernando Lugris, Dean of Group of Latin America and Caribbean Countries (GRULAC), Ambassador of Uruguay to China.

“We are committed to providing a curated selection of authentic products and serving as a window into the diverse culture of Latin America and Caribbean countries for our nearly 600 million active users on JD.com. Leveraging our outstanding reputation and supply chain expertise, we aim to offer unparalleled shopping experiences marked by variety, prompt delivery, top quality, and exceptional value,” said Wei Ye, Vice President of JD.com.

JD.com has established more than 100 online stores, known as national or regional pavilions, for over 50 countries. Sales data indicates that during this year’s 618 shopping festival, the total transaction value from these national pavilions increased fourfold compared to the previous year.

JD.com launched its first national pavilion in 2014 as part of its efforts to introduce quality products from around the world to the Chinese market. With almost a decade of growth, the program is now offering more than 5,100 unique specialty products from across the globe. These pavilions garner 1.5 billion visits annually, engaging over 10 million active users.

Reaffirming its dedication to delivering international premium products, JD.com has formed one of China’s largest professional procurement teams to curate premium products from around the world, including European wines, Thai durians, Chilean cherries, and New Zealand kiwifruits. These products are offered to millions of Chinese families with fast delivery and affordable prices.

JD.com’s unparalleled edge also lies in its self-developed logistics infrastructure, uniquely positioning it as the only e-commerce company in China with its own internal logistics network. This provides comprehensive coverage across China, reaching nearly the entire population and ensuring same or next-day delivery for orders placed.

 

(vivian.yang@jd.com)

JD.com Partners with Southern Region of Thailand for Joint Durian Harvesting Initiative

Posted on by Vivian Yang

by Vivian Yang

On August 14th, JD.com and Chumphon in southern Thailand announced a new collaboration for centralized durian harvesting, the first of its kind between a Chinese company and the southern durian-producing region of Thailand.

The southern region of Thailand is expected to produce 670,000 tons of durians this year, a 44% increase compared to 2022. JD’s global sourcing team will gradually expand this joint harvesting initiative to include other provinces, such as Surat Thani, Nakhon Si Thammarat, Phang Nga, and Ranong. This collaboration is set to continue until the end of the harvest season in January 2024, and all harvested durians will be transported to China for sale.

To facilitate this collaboration, JD sent a team of 20 experts, including experienced buyers and quality control specialists, to Thailand in April with the support of the Department of Agriculture of Thailand. Over the course of four months, the team visited orchards and conducted comprehensive inspections to hand-pick the finest durians based on parameters such as sugar content, pH levels, and microbial counts.

After processing and packaging, the selected durians will be shipped to China within a week. Once there, JD’s sophisticated nationwide cold-chain logistics will take over, ensuring that the durians reaching the consumers are nothing short of fresh and delectable. The first batch of directly sourced durians, consisting of around 6,000 fruits, is estimated to arrive in China in late August.

By adopting a direct sourcing model and leveraging its supply chain advantages, JD is able to offer durians in the Chinese market at the incredibly affordable price of just 29.9 yuan per kilogram. This makes JD the most cost-effective option for the high-quality durians currently available.

China holds a significant role in the durian trade with Thailand. Data from 2022 reveals that China imported a total of 825,000 tons of durians, with 780,000 tons originating from Thailand alone, accounting for over 90% of the total imports. Similarly, China serves as the largest export market for Thai durians, with over 80% of Thai durians being sold to China.

 

(vivian.yang@jd.com)

Gucci and JD.com Announce Digital Partnership and Launch of Official Gucci Flagship Store

Posted on by Yuchuan Wang

Gucci and JD.com are delighted to announce a digital partnership and the highly anticipated launch of the official Gucci digital flagship store on the e-commerce leader’s platform. This marks the first time the Italian luxury brand will bring its unique fashion authority and 102-year-old legacy of Italian craftsmanship to the JD.com community.

Users searching for “Gucci” within the JD.com app will be invited to explore the House’s official flagship store and shop for their favorite items. This will also include a full range experience of Gucci brand services, all within a seamless and secure digital ecosystem. An exceptional customer experience is at the heart of this new collaboration, where customers can browse the store’s extensive range of timeless icons and new-season ready-to-wear, handbags, travel, shoes, jewelry, watches, and accessories for men and women. They will also have special access to Gucci’s online client advisor service before ordering their desired products.

The opening of the new digital flagship store marks a milestone in the partnership between Gucci and JD.com and underscores their commitments to digital innovation. In response to the evolving digital ecosystem, JD.com continuously delivers cutting-edge digital solutions to fulfill diverse needs. This includes the development of diversified models tailored for the luxury industry, leveraging its state-of-the-art supply chain capabilities and open ecosystem. With the launch of its new online environment on JD.com, Gucci will elevate shopping experiences that are tailored to the tastes of JD.com’s customer base and further explore the unique digital landscape of China using both brands’ respective technological strengths to set a new standard in online luxury shopping, expand their market reach, and pioneer original approaches to digital marketing.

In celebration of the upcoming Chinese Valentine’s Day on August 22, Gucci’s official flagship store on JD.com will offer a selection of gifts that showcase the House’s exquisite craftsmanship and romantic aesthetic. Featuring floral motifs symbolizing the blossoming of love and emotions, the collection will also present a purse designed exclusively for JD.com customers to celebrate this special occasion. To enhance the moment, customers will also be able to share their heartfelt sentiments with personalized greeting E-cards to accompany their purchase.

 

About Gucci

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine luxury while celebrating creativity, Italian craftsmanship, and innovation.
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.
Discover more about Gucci at www.gucci.com

About JD.com

JD.com, also known as Jingdong, is a technology and service enterprise with supply chain at its core. A renowned leader in China’s e-commerce industry, the company has expanded across retail, technology, logistics, healthcare, insurance, property development, industrials, private label, and international business. Serving nearly 600 million customers, JD.com is one of China’s largest overall retailers and the premier online destination for luxury brands.

 

(yuchuan.wang@jd.com)

JD.com Announces Second Quarter and Interim 2023 Results

Posted on by Yuchuan Wang

On August 16, JD.com, Inc. (NASDAQ: JD and HKEX: 9618), a leading supply chain-based technology and service provider, today announced its unaudited financial results for the three and six months ended June 30, 2023. Below is an infographic with the key highlights. The full release can be found here.

Ochama Announces PayPal Integration and Summer Sale

Posted on by Yuchuan Wang

Ochama, the trailblazing omni-channel retailer and JD.com’s Europe-based B2C brand, recently announced the integration of PayPal to its extensive lineup of payment methods, reflecting its ongoing commitment to offering convenience, flexibility, and personalized shopping experiences.

Starting August 8, customers can choose from a comprehensive selection of payment options, including PayPal, Visa, Mastercard, iDeals, WeChat Pay, and Cartes Bancaires (CB). This move aligns with ochama’s dedication to providing seamless and simplified checkout experiences tailored to the unique preferences of each customer.

In tandem with its growing list of payment methods, ochama provides customers with free returns up to 60 days from the delivery day and free exchanges up to one year on selected items. Additionally, for those who place their orders before 23:59, ochama extends the convenience of next-day pickup at available pickup points. These distinctive features demonstrate ochama’s customer-centric approach and commitment to streamlining every phase of the shopping experience.

Ochama recently launched its much-awaited “Summer Sale.” Customers can indulge in exclusive discounts of up to 70% off on over 3,000 seasonal products and enjoy more than 100 items with a “buy one, get one free” offer. Discover unbeatable deals on home furnishings, kitchenware, cutting-edge electronics, sunscreens, and more, ensuring that every customer finds something special. Customers are also treated to exclusive deals starting from just €0.1. Ochama’s extensive network of over 450 pickup points across the Netherlands, Germany, and Belgium ensures customers can conveniently collect their orders or enjoy doorstep delivery, making the Summer Sale a perfect opportunity to enjoy a truly rewarding shopping experience.

Ochama’s focus on customer experience is at the heart of all our decisions. From adding PayPal to payment options, launching the thrilling ‘Summer Sale,’ offering free returns, free exchanges, and next-day pickup, ochama is constantly striving to cater to customers’ needs and expectations. In the future, ochama will further extend delivery services across Europe to bring a wide range of products to more customers.

For more information about ochama or its “Summer Sale,” please download the ochama app or visit us online at www.ochama.com.

 

About ochama

Ochama is an omni-channel retailer, a one-stop shop with a full range of A-brand products. Online orders can be collected from ochama’s pickup points, or delivered right at the customer’s home, aiming to provide a seamless customer experience. Our brand slogan “Shopping made simple” says it all: ochama is an innovative shopping solution, a new go-to store for both foods and non-food goods, ochama offers efficient and cost-effective shopping experiences with a wide variety of product categories, including fresh food, home appliances, electronics, beauty cosmetics, maternal and baby products, and more.

 

Follow ochama:

  • TikTok: @ochama.official
  • Instagram: @ochama.official
  • Facebook: @ochama
  • Twitter: @ochama_NL
  • LinkedIn: @ochama

Contact ochama: support@ochama.com

 

(yuchuan.wang@jd.com)

JD Report: From Pink Fashion to Mythical Literature: How “Barbie,” “Fengshen,” and “Chang’An” Are Shaping China’s Consumer Trends

Posted on by Vivian Yang

by Vivian Yang

China’s cinematic world is not just lighting up screens but also sparking new consumer trends. With summer blockbusters including Barbie, 30,000 Miles from Chang’an, and Fengshen, among others, moviegoers are bringing their love for these films into their lifestyles, driving a surge in related products on JD.com.

According to JD.com’s Consumption and Industry Development Research Institute’s “July Film Consumption Observations” report, searches for keywords related to these three films on JD.com experienced significant year-on-year increases. “Fengshen” saw a 430% increase, “Li Bai,” the famous poet featured in the Chang’an film, grew by 155%, and searches for “Barbie” grew 101%.

A Colorful Wave Inspired by Barbie

Barbie has not only charmed audiences but ignited a love for all things pink. The trend swept across various fashion products, ranging from camisoles and dresses to wide-leg pants and earrings. The appetite for pink-themed products soared, with growth rates varying from an already impressive 156% to an astounding 1,055%. This penchant for pink even led to a tenfold increase in shoppers buying pink sneakers year-on-year.

Among consumers purchasing pink-themed products, 75% were female, with female users accounting for over 80% of purchases for items including pink sun hats, earrings, and headbands. Age-specific preferences also emerged. The post-2000 generation favored pink keyboards, while post-1980s shoppers leaned towards pink lipstick, and the post-1970s generation was more inclined to purchase pink sun hats.

Literary Influence of Chang’an and Fengshen

The historical charm of Chang’an and the mythical allure of Fengshen had an unprecedented impact on book-related products. Searches for titles including Li Bai and His Friends, Fengshen Bang, and Chang’an Ke, soared by YOY increases ranging from 103% to 745%.

The number of shoppers buying books related to Fengshen and “Li Bai” also saw substantial growth rates of 110% and 90% respectively.

Female readers showed a preference for Chang’an Ke, a captivating book that offers eight stories of famous Chinese poets from the Tang Dynasty. Male readers were drawn to Fengshen Bang, also known as the “Investiture of the Gods,” a 16th-century novel rich with Chinese mythology, featuring deities, immortals, and spirits.

Different age groups also had varying interests, with the post-2000s generation showing more interest in Chang’an and the post-1970s generation showing a greater interest in Fengshen.

According to data from the National Film Administration, China’s total box office revenue for July 2023 reached an impressive 8.716 billion yuan, marking a substantial 25% increase compared to the same period in 2018. With more films set to be released in August, JD.com’s report anticipates a growing demand for film and TV-related merchandise, as well as cultural and fashion products. Thanks to the booming cinema market, this trend is expected to contribute to the overall growth potential of the consumer market.

 

(vivian.yang@jd.com)

JD Foundation Announces RMB 30 Million Donation to Aid Flood Victims in Beijing, Tianjin, and Hebei Amid Typhoon Doksuri Crisis

Posted on by Yuchuan Wang

The JD Foundation has announced a RMB 30 million worth donation to extend urgent disaster relief to those affected by Typhoon Doksuri’s devastating floods in Beijing, Tianjin and Hebei. The first wave of donated essential supplies has already been delivered to those on the front lines.

With the prompt coordination of resources, the company has prioritized the delivery of vital emergency supplies to vulnerable populations, including the elderly, children, and critically ill individuals in need of rescue.

 

JD.com’s Comprehensive Relief Efforts:

  • Fast-Tracking Emergency Deliveries: Local couriers are working tirelessly to deliver essential goods and services to those in dire need.
  • Heroic Rescue Operations: On the morning of August 1st, JD Logistics courier Cai Xinglong and colleagues Guo Fei and Gao Meng embarked on a daring rescue operation in Zhuozhou, Hebei Province, rescuing over 20 elderly individuals and women from danger using inflatable boats.
  • Technology Deployment: JD Logistics deployed its cutting-edge logistics technology, including self-developed drones, to expedite the delivery of necessities to those trapped in urgent need.
  • Amplifying Essential Supplies: JD’s supermarket 7Fresh has more than doubled the in-store inventory of vegetables, meat, water, and instant food and has added more delivery personnel to meet the escalating demand.
  • Specialized Services: JD Auto’s “Car Doctor” offers free 24/7 online consultations for car owners, while JD Health and its brand partners have donated over 4,000 first aid kits and other vital supplies to the Beijing Disabled Persons’ Welfare Foundation for the relocation of disabled individuals. Additionally, JD Health’s online hospital also launched free online consultation services for individuals located in disaster-affected areas.

JD.com’s determined and swift response echoes the philosophy of its founder, Richard Liu. In 2012, Liu authorized immediate action and donations from the nearest JD warehouse in the event of a national disaster anywhere in the country, ensuring that urgent needs are met without delays.

JD.com’s multifaceted approach to disaster relief illustrates the spirit of community and empathy at the heart of the organization. The entire JD.com family remains committed to these efforts, united in their endeavor to help those affected by this disaster.

 

(yuchuan.wang@jd.com)

Posted in ESG