JD Computer and Digital Store Builds “One-Hour Delivery Circle”

by Rachel Liu

Over 400 JD Computer and Digital stores around China are building a “One-hour Delivery Circle” for customers. When customers order digital products, they can make orders through JDDJ (JD Daojia, a local on-demand retail platform under Dada Group), and enjoy one-hour delivery service.

On July 13th, HP’s OMEN 6 gaming laptop was launched exclusively on JD, and a customer in Shanxi province was able to receive the laptop in 21 minutes after ordering, as the product was launched on JD and in a JD Computer and Digital store nearby his office. Hundreds of JD Computer and Digital stores in 110 cities joined in the launch.

With the establishment of the “One-Hour Delivery” Circle, JD hopes to fully integrate online and offline, bringing fast and convenient shopping experience to customers.

 

(liuchang61@jd.com)

AHKAH Launches First Online Store in China on JD

by Rachel Liu

On July 15th, Japanese fashion jewelry brand AHKAH launched a flagship store on JD, choosing JD as the first online platform to partner with in China.

AHKAH, founded in 1997, enjoys very high popularity in Japan. It’s thiran heart series has sold well both in and outside of Japan. In addition to this iconic series, JD’s buyers also selected products that meets Chinese customers’ preferences based on JD’s big data, including the fairy tale collection, fil rouge series, première étoile series, and more.

Japanese fashion jewelry brand AHKAH launched a flagship store on JD

The addition of AHKAH brings more fashion choices to JD’s female customers in different ages, and further expands JD Luxury’s jewelry brand group. “Online shopping is such a popular trend now. We hope to a bring better experience for our customers with the opening of our online store,” said Lei Tu, Board Director & President of Greater China at AHKAH: “JD is one of the most influential e-commerce platforms in China, and its commitment to authenticity has been recognized by Chinese consumers. We believe we can deliver both our products and our brands’ aesthetic to more Chinese consumers through working with JD.”

 

(liuchang61@jd.com)

Richard Liu makes JD an Employment “Stabilizer” with 260,000 Jobs and Annual Benefit of RMB 6B Yuan

by Vivian Yang

Richard Liu, founder and CEO of JD.com, has been keeping his promise to provide all JD employees with their full salary, social security insurance and housing fund benefits.  Operating a company with over 260,000 employees in the face of COVID-19, this promise is all the more remarkable. Though it means JD must put aside RMB 6 billion yuan a year, it provides a sense of security for the company’s hard-working employees and their families.

A news report on July 14th by CHINANEWS.com, a news website based in Beijing, mentioned that internet companies play an important role in absorbing new graduates in the job market, which in 2020 amount to 8.74 million in total. With its huge employee base, JD is cited as a “stabilizer” for society to ensure employment and economic growth during this time.

JD’s size and steady business growth enable it to offer more on employment opportunities even amid the pandemic. So far JD has received 130,000 resumes from its campus recruiting campaign for the fall of 2020. The number of offers given to new graduates has doubled since last year. Many new hires have already started their onboarding process. Among them, the number of technical positions such as algorithm and software engineers as well as overseas graduates are rising.  Additionally, JD Customer Service alone recruited 2,000 graduates in the first half of 2020.

To provide a superior shopping experience, there are over 10,000 people working for JD Customer Service, the largest customer service team in the internet industry. JD’s proprietary logistics service also offers various opportunities. On top of that, JD’s business growth in several of its businesses such as JD Retail, JD Digits, JD Health and JD MRO(management, repair, operation) are all in need of young talent.

In addition to recruiting from campuses to join its team, JD is also supporting college graduates to start their own e-commerce businesses through providing training and resources in financing, marketing, traffic and more.

The report made a comparison of China’s leading internet companies in terms of employee numbers. Currently, Alibaba has 100,000 employees, Tencent and ByteDance have 60,000 employees each, Baidu and Meituan have 30,000 employees each, and Pinduoduo and DiDi have 10,000 employees each. That adds up to 300,000 employees altogether for the seven companies, while JD has 260,000 alone.

The report made a comparison of China’s leading internet companies in terms of employee numbers.

 

(vivian.yang@jd.com)

Posted in ESG

Computer and Digital Products Sales on JD Surge 268% YOY after Gaokao

by Ling Cao

JD data shows that during July 9-11, the three days after the National College Entrance Exam (also known as “Gaokao”), sales of JD Computer and Digital products increased by 268% compared with the three days of the Gaokao (July 7-9).

During July 9-11, the top 5 categories in terms of sales are laptops, tablets, headsets, smart watches and gaming computers. Sales of computer brands Lenovo, HP, ASUS and MECHREVO all increased over 150%. High-end computers ranging from RMB 4,000 to 7,000 yuan are the most popular.

During the Gaokao, the JD Computer and Digital department setup offline Gaokao “love stations” outside hundreds of exam locations around China. The department has also cooperated with Intel, AMD and other manufactures to provide discounts and gifts for families of students taking the Gaokao.

 

(ling.cao@jd.com)

JD.com and Beijing Tourism Group Strengthen Cooperation on Digital Transformation

by Vivian Yang

On July 10th, JD.com and Beijing Tourism Group (BTG) reached a strategic agreement to deepen cooperation online and offline through strategic investment, business partnership and exploring new opportunities.

Both JD.com and BTG are well-known Beijing-based enterprises. JD will help BTG to build up its digital insights and data technology capabilities as well as private cloud to improve its management of customers, merchants, logistics, capital and information flow.

The two parties will also work together to explore opportunities in smart city and customer source integration.

According to JD.com, the outbreak of COVD-19 only made the two sides speed up the cooperation on digital transformation. Recently, JD hosted a livestream show for Quanjude Peking roast duck restaurant, a time-honored Chinese brand under BTG.

BTG has extensive business in the tourism industry covering dining, hotels, transportation, travel, shopping, entertainment, culture and airlines. At present, the group owns 132 business brands, which are collectively valued at over RMB 100 billion yuan in total, and operate over 7,000 offline stores across 400 cities in China, receiving 300 million customers on an annual basis.

With summer’s arrival and the end of the National College Entrance Exam (“Gaokao”), more Chinese families have begun to plan their domestic travels. JD Travel’s recent data shows that searches for air and train tickets in the first two weeks of July jumped, especially for popular tourist destinations like Sanya, Chengdu, Shanghai, etc. Travel ticket searches and bookings for resort hotels were up by 237% and 175% respectively compared with June.

Discussion around cooperation between the two sides began in 2019. Prior to that, JD.com and JD Digits concluded a strategic investment in a subsidiary of BTG named Huilian Technology LLC. It will act as the main body for the cooperation, promoting the digitization of consumer-facing services in the tourism group.

 

(vivian.yang@jd.com)

French Jewelry Brand Philippe Ferrandis Launches on JD

by Rachel Liu

On July 10th, French Jewelry Brand Philippe Ferrandis debuted on JD, bringing elegant French fashion to JD through its CAMELLIA SERIES, CLASSIC CAMELLIA SERIES, MONA LISA SERIES, CLOVER SERIES, STAR SERIES and more.

Philippe Ferrandis was founded in Paris in 1986, and its founder Mr. Philippe Ferrandis used to be the jewelry designer for brands including Chanel. In 2011, Philippe Ferrandis was named a “Living Heritage Company” by the French Ministry of Economy, alongside Van Cleef & Arpels, Bvlgari, and Cartier.

Philippe Ferrandis debuted on JD, bringing elegant French fashion to JD

Philippe Ferrandis and Gas Bijoux, which joined JD on July 3rd, are both from luxury brand management group AZLOOK. “We are glad to introduce Philippe Ferrandis to JD. We believe more Chinese customers will know about the brand and enjoy the glamour of French jewelry, “ said an AZLOOK spokesperson. Following the strategic partnership between JD and AZLOOK, the two sides will introduce more classic jewelry brands from around the world.

 

(liuchang61@jd.com)

JD MRO Valued at More than US$2 Billion

by Yuchuan Wang

By the end of the first half of 2020, JD Business, JD.com’s enterprise procurement business, has served over 8 million enterprise clients, covering 91% of global Fortune 500 companies. According to the China Enterprise Digital Procurement Development Report 2019, JD Business ranks first among procurement platforms with a market share of 52.3%.

In the meantime, JD MRO, the subsidiary procurement platform for maintenance, repair and operations products, raised US$230 million in Series A round of financing and became the most valued MRO platform with the highest post-money valuation of more than US$2 billion.

So far, JD Business has supplied anti-epidemic materials to 1.3 million clients including those from the medical and railway industries. It also developed a lite SaaS (software-as-a-service) digital procurement platform, available to enterprises nationwide for free.

In addition, JD Business also helps its upstream suppliers to explore the domestic enterprise procurement market. It has helped over 100 brands, including Apple, Lenovo and Midea, sell RMB 100 million yuan of products in the first half of 2020.

“As the largest intelligent enterprise procurement platform in China, JD Business will continue to apply technology innovations throughout the industry. We will provide more valuable services to our clients and lead healthy development of the market,” said Chunzheng Song, President of JD Business.

 

(yuchuan.wang@jd.com)

How JD and Lego Build More Happiness for Chinese Families

by Vivian Yang

A newly finished market survey done by JD Retail shows that during the first hour of June 18th during JD’s Grand Promotion event, transaction volume of Lego products on JD Super, JD’s online supermarket, was five-fold the same period last year, which once again demonstrated the magic blocks’ popularity.

China has a vast toy market with customers of a wide range of ages. To better reach its customers, Lego started to eye the online market in 2015, establishing a strategic cooperation with JD Super, followed by JD’s first-party Lego store and Lego’s flagship store on JD.com in 2017.

The survey also shows that through JD Super’s big data and omnichanel solutions, Lego is able to further acquire consumer insights, improve daily operation and increase market penetration, bringing more popular products and happy experiences to Chinese families. During JD Super’s Christmas sales season in 2019, JD and Lego jointly created an online Christmas party that achieved RMB 22 million yuan in sales on Christmas Day.

To better cater to the taste of grown-ups, based on rich consumer feedback and analysis, Lego enhanced its IP products offering for Chinese consumers, releasing joint products with Star Wars and The Avengers.

JD’s first-party Lego store and Lego’s flagship store on JD.com in 2017.

Each year, Lego releases at least 10 new products on JD Super. This May, Lego chose JD Super as the initial platform to launch its LEGO Dots, a strategic new brand line. The launch has also been noticed and discussed enthusiastically on Chinese social media.

Lego chose JD Super as the initial platform to launch its LEGO Dots, a strategic new brand line.

With the shared goals to better serve local customers and provide a superior shopping experience, JD Super and Lego will continue to deepen cooperation in areas such as marketing, omnichannel development, user growth, and lower-tier market penetration.

 

(vivian.yang@jd.com)