In-depth Report: Why, How and When about Autonomous Delivery Vehicles

by Yuchuan Wang

 At the 8th International Congress of Intelligent and Connected Vehicles Technology (CICV) held in Beijing on May 25, Beijing High-level Automated Driving Demonstration Area (BJHAD) issued China’s first road test licenses for autonomous delivery vehicles. This means that autonomous delivery vehicles will be fitted with licenses for the first time. JD became one of the first three enterprises in China to obtain the qualification, along with Meituan and Neolix.

Dr. Qi Kong (in red), chief scientist and head of JD’s autonomous driving technology receives the license from Lei Kong, vice director of management committee of Beijing Economic Technological Development Area and head of promotion working group of BJHAD

Dr. Qi Kong (in red), chief scientist and head of JD’s autonomous driving technology receives the license from Lei Kong, vice director of management committee of Beijing Economic Technological Development Area and head of promotion working group of BJHAD

JD debuted its first autonomous delivery vehicle in September 2016. The company revealed its 4.0 robot in 2019 following years of research and iterations, and became the world’s first company to apply Level-4 autonomous driving technology on public roads without any human interaction.

Levels of driving automation (source: synopsys.com)

Levels of driving automation (source: synopsys.com)

As of April this year, JD has put its autonomous delivery vehicles into daily use in over 20 cities in China for the last-mile delivery of e-commerce parcels.

 

Intelligent last mile

Rising labor costs and the need to reduce social logistics cost is increasingly prominent in China.

According to the Sate Post Bureau, in the past decade, China’s express logistics industry has experienced rapid growth, with parcel volume surging from 2.3 billion units in 2010 to 83.4 billion units in 2020. In the same period, the working-age labor force dropped from nearly 940 million to 890 million.

China’s ratio of social logistics costs to GDP has continuously decreased from 18% to 14.2% in the past 10 years according to the National Bureau of Statistics, but it still lags behind developed countries, such as the U.S. where the figure is only 8%. Intelligent last mile delivery is an inevitable trend meaning promising opportunities for autonomous delivery vehicles.

“Technology research, industry development and the national conditions have enormously promoted China’s development in autonomous delivery,” said Dr. Qi Kong, the chief scientist and head of JD’s autonomous driving technology.

Dr. Qi Kong, the chief scientist and head of JD’s autonomous driving technology.

Dr. Qi Kong

Dr. Kong is a pioneer and top expert in China researching self-driving. Under his leadership, JD keeps making technological breakthroughs in the industry. The company is the first to commercially apply Level-4 autonomous driving vehicles at scale.

The vehicles will carry packages from delivery stations or supermarkets to nearby office buildings, residential compounds, school campuses and more.

JD’s autonomous delivery vehicle

JD’s autonomous delivery vehicle will automatically call the customer and send a message with pick-up code once it arrives at the pick-up point. The photo shows a customer in Changshu received her 618 order at 00:04 on Jun. 1, 2021.

In addition to satisfying consumers’ demands for instant delivery, the adoption of autonomous delivery vehicles can potentially re-allocate couriers’ working time by releasing them from parcel delivery and giving them the chance to spend more time on customer service and the maintenance of vehicles.

For example, in Changshu, over one fifth of JD’s delivery stations have used autonomous delivery vehicles for daily operations, enabling couriers to deliver 1.5 times the orders during peak sales seasons such as the 618 Grand Promotion.

Dr. Kong adopts a concept of “human-machine synergy” to enable employees to handle tasks smartly and swiftly. “Profit margins in the logistics industry are not very high. By introducing autonomous delivery, the structure of the industry and margins will be improved in the long run.”

 

The in-house technologies

The core of JD’s autonomous delivery robots is the autonomous driving system developed in-house.

“We designed the vehicle as a driverless one from the beginning, unlike many passenger vehicles which were transformed to be driverless,” said Dr. Kong.

Many of JD’s competitive companies mainly test robots in closed parks, rather than on public roads. For a public road where traffic conditions are more complicated, the technology must be similar to that of a robo-taxi, which uses highly autonomous driving technology for public roads.

JD’s autonomous delivery vehicle

JD’s autonomous delivery vehicle

Using AI models to integrate information from sensors such as laser radar and computer vision cameras, the vehicle can recognize and avoid obstacles. Its recognition accuracy rate for small items such as traffic cones and fences can reach 98%.

JD’s technology enables the vehicle to travel in tunnels and over bridges, as well as under various weather conditions including mid rain. When faced with complicated traffic intersections, it can intentionally plan its route.

Even under scenarios which requires such high calculation, Dr. Kong’s team is able to lower the power consumption of arithmetic logic unit to 10% of the industry average which is about 60 Watt, and is believed to be the lowest in the world for Level-4 vehicles.

Smart avoidance

Smart avoidance

“One of the most significant advantages of JD doing this is [the company’s] massive e-commerce scale and nationwide self-operated logistics network,” said Dr. Kong. He believes that the development of autonomous vehicles relies on large-scale operation to accumulate enough data to adequately train AI and realize a snowball effect.

“One of the most significant advantages of JD doing this is [the company’s] massive e-commerce scale and nationwide self-operated logistics network

“Looking at the industry from a global perspective, China has an advantage over other counties,” said Dr. Kong. “For example, its road conditions are much more complicated than in the U.S. which means running the same distance, the vehicle will learn more and the technology will grow faster.”

JD also researched a cloud simulation platform which accumulates historical operations data and is able to discern how the robot should behave in numerous traffic scenarios, improving the vehicle’s ability to drive safely on open roads. Its autonomous delivery vehicle management platform can enable one staff member to supervise as many as 50 vehicles in operation at the same time, to handle unexpected situations. “The number could be increased to 100 along our continuous improvement of the technology,” said Dr. Kong.

JD is currently entitled to over 400 patents in the field of unmanned delivery, covering the aspects of environment sensing, high resolution mapping, simulation, operating system, design and more.

 

Pioneers and policies

Audi announced the launch of its Level-3 Traffic Jam Pilot system for its A8 series as early as 2017, but the absence of regulation as well as safety concerns among stakeholders involved in the discussion made the manufacturer abandon the system.

Compared with the swift development of autonomous driving technology, regulations concerning the use of these devices have yet to be finalized and announced. Autonomous vehicles cannot departure from mature business models and accumulated operations experience. Their application must rely on the establishment of relevant regulations.

In the U.S., as early as in 2011, the State of Nevada legislature passed a law to authorize the use of automated cars. In 2017, the United States House of Representatives approved the SELF-DRIVE act.

China has not yet enacted laws considering autonomous vehicles. The Chinese government did however invest a number of efforts to promote the development of the self-driving industry.

According to the report by Nanfang Metropolis Daily, by Oct. 30, 2020, 21 cities in China had announced self-driving test policies and 60 enterprises had gained road test plates.

In Feb. 2020, China released the Strategies for Innovation and Development of Intelligent Vehicles, which outlined the goal to achieve the scalable production and application of Level-3 cars by 2025 and fully establish an ecosystem for autonomous vehicles between 2035 and 2050.

In May, China’s first trail rules on autonomous delivery vehicles was carried out by Beijing High-level Automated Driving Demonstration Area (BJHAD) on the 8th CICV.

According to Lei Kong, vice director of management committee of Beijing Economic Technological Development Area and head of promotion working group of BJHAD, the trial rules will:

  • Explore the traffic rules for such vehicles and manage them referencing the right of way of non-motor vehicles
  • Regulate the vehicle standards for road operation in terms of its size, load, speed, power and other specifications
  • Explore innovative business models such as unmanned retail
  • Innovate the supervision model
  • Explore insurances for new technology and products such as regulate the insurance for autonomous delivery vehicles

With the worldwide promotion of autonomous delivery vehicle road tests and commercialization, represented by pioneer companies such as JD Logistics in China and Nuro in the U.S., the industry needs systematic management policies to guide future implementation and business development.

“It will provide more space and opportunities for the industry to grow,” said Dr. Kong. “JD will proceed with larger scale road tests and commercial operations on public roads which will accelerate our technology advancement to provide experienced intelligent delivery service to customers.”

 

The game changer

The pandemic has accelerated the commercialization of autonomous delivery vehicles. In February 2020, JD’s autonomous delivery robot was put into use in Wuhan, the epicenter of the COVID-19 outbreak in China, to ensure contactless delivery to hospitals and residential compounds. The robot traveled over 6,800 kilometers and delivered more than 13,000 packages.

In February 2020, JD’s autonomous delivery robot was put into use in Wuhan,

According to Kong, autonomous delivery can be applied in last mile scenarios far beyond the logistics industry.

“There are many demands, such as food delivery, that can be satisfied through an autonomous delivery network. This network is not just about providing value to one company, but rather can benefit society as a whole.”

JD’s autonomous delivery vehicles are already being used to deliver fresh produce from supermarkets to residential compounds in Yizhuang, Beijing. Rakuten, the retail giant in Japan, also adopted JD’s vehicles to deliver convenience store orders in Tokyo.

In addition, the cost for unmanned delivery vehicles has also been lowered with the development of technology. According to Dr. Kong, the cost for laser radars has decreased from tens of thousands of US dollars in 2016 to a few thousand RMB now.

“With the increase in production capacity, the cost of each JD autonomous delivery vehicle could be as low as RMB 60,000 to 80,000 yuan in the near future,” said Dr. Kong.

Eventually, autonomous delivery vehicles will become a part of the city’s infrastructure, “like subways,” said Kong. They will lead the transformation in urban supply chain, and even reshape the retail industry. “One thing is for certain – it will make the entire industrial chain more agile and digitized.”

 

(yuchuan.wang@jd.com)

JD Health Debuts at Digital Expo in Guizhou to Show Smart Products

by Hui Zhang

JD Health debuted its intelligent health management equipment, products of its  “family doctor” telemedicine services program, and smart health solutions at China International Big Data Industry Expo 2021 from May 26 to 28 in Guiyang, Guizhou province.

Among all the products presented was a robot which can measure ECG, heart rate and blood oxygen, and combine them with big data analysis to quickly understand health status and provide them with appropriate suggestions. Visitors to the expo gathered around the robot to take a picture of their faces or their tongues, and place their hands on the robot to obtain a physical examination report in only two minutes.

“The report will show many aspects of my health status including eye dark circles, skin age and BMI. It’s convenient and the result can also give me advice on daily diet, exercises and so on,” said Feng Qiao, an expo visitor.

“The robot currently covers three major fields, including Chinese medicine, health and nutrition. It can also provide one-stop services of health report output, in-depth interpretation of test reports, health consultation and expert guidance,” said Qinggang Wang, senior technical manager of JD Health.

In addition to health management equipment, products created through JD Health’s “family doctor” telemedicine services program also won attention at the expo. The “family doctor” program can provide consumers with 24/7 online consultation services with top physicians from around China and provide timely drug delivery in accordance with patients’ needs.

Meanwhile, JD Health also worked with Beihai, Guangxi Zhuang Autonomous Region to help complete seven healthcare informatization projects, including healthcare cards for local residents, a monitoring and management system for public health, and five systems for health management in schools, for signing up family doctors, for village doctors, for skilled medical experts, and for administrative management respectively.

JD exhibited products from JD Cloud, JD IoT, JD Health, JD Retail and JD Logistics among other businesses at the expo which involved 225 enterprises covering frontier technology, digital application and the intelligent technology industry.

 

(zhanghui36@jd.com)

JD Attends Big Data Expo in Guizhou

by Ling Cao

“AI will impact the digital economy in technology innovation and industrial integration. Enterprises will find better solutions in cost, efficiency and experience,” said Dr. Tao Mei, head of computer vision research and development at JD Technology (JDT) and the director of JD’s computer vision and multimedia lab, during a group interview on May 27 at the China International Big Data Industry Expo held in Guiyang, Guizhou province.

“Over 90% of queries in JD’s supply chain services were handled by our smart chatbot, which will also guide customers to the right personnel to deal with for the remaining 10% of queries,” Mei added.

According to Mei, JD is integrating computer vision, NLP, machine-learning and other technologies under AI in one open platform, in order to provide better service for different industries.

Mei also shared his perspective for the future trend of AI development. In addition to trustworthy AI, another important development is the integration with other technologies for making broader value, such as 5G, big data and IoT.

This year’s Big Data Expo gathered 225 enterprises to exhibit their business and new products, covering frontier technology, digital application and the intelligent technology industry. JD showed products across a wide range of businesses, including JD Cloud, IoT business, JD Health, JD Retail and JD Logistics.

 

(ling.cao@jd.com)

JDT Chief Economist: 2B and 2G as the Next Wave of China’s Digitalization

by Vivian Yang

A new wave of digital economy development is taking place in China in the post-COVID era with digital transformation services expanding from “to customer” to “to business” such as shops and factories, as well as “to government”, noted Dr. Jianguang Shen, chief economist of JD Technology during the OECD’s Emerging Market Network (EMnet)’s virtual meeting under the topic of “the challenge of digital transformation in emerging markets” on May 26.

Dr. Shen was invited as a guest speaker at the opening session of the organization’s working group discussion to share his thoughts on the progress of digital transformation in China.

Dr. Jianguang Shen, chief economist of JD Technology speaks at the opening session of OECD EMnet’s working group meeting

Dr. Jianguang Shen, chief economist of JD Technology speaks at the opening session of OECD EMnet’s working group meeting

China’s decade-long investments in digital infrastructure such as the internet and 5G are paying off as these have allowed most companies to still engage in business during the pandemic, and the government has used digital infrastructure as an important tool to control the spread of COVID-19 in one quarter’s time, enabling the country’s economy to quickly pick up speed in the following quarters and achieve positive growth in 2020.

Shen shared his observation that most cities in China now offer free WiFi access in public areas, such as on the streets, on subways, in railway stations and more. He cited the mobile banking case to demonstrate the power of digital technology in supporting the government, business and households to deal with the difficult situation. Thanks to the wide application of fintech by banks, securities, insurance companies and more, “China’s financial sector achieved 8% growth in the first quarter of 2020 while overall economic activity fell 6.8%”.

With this experience, “from shops to manufacturers now, everyone knows that they have to embrace digitalization to be successful, using the internet to provide services online and maintaining reachable to their customers.” Shen also attributed this as a primary reason for the growing number of unicorn companies emerging in China.

Shen noted that the Chinese government is stepping up its effort in digital infrastructure investment after the pandemic outbreak by building data service centers, encouraging studies and applications of artificial intelligence, and supporting the development of companies and labs in relevant areas.

“The digital economy has been put at the center of China’s future development,” said Shen while stressing that “the government needs to strike a balance between using data as a productivity driver and protecting privacy.”

Juan Carlos Mora, president of Bancolombia, François Candelon, managing director & senior partner, global director of BCG Henderson Institute, and Maryleana Mendez, general secretary, ASIET also joined the panel discussion and shared their insights on the topic from their respective regional perspectives in Latin America, Europe and Africa.

All the speakers emphasized that public-private partnership is important to foster an ecosystem that can promote inclusive digitalization. In response to this point, Dr. Shen added that it’s important for the government to set up the principles and enable the proper use of data, then the private sector can contribute a lot in offering virus prevention services and beyond.

 

(vivian.yang@jd.com)

JD Worldwide Enters Partnership with Ping An Bank

by Yuchuan Wang

JD.com’s international business, JD Worldwide, signed a partnership with Ping An Bank’s Shenzhen branch on May 31, to collaborate on foreign trade services including bank account service, cross-border finance, offshore finance, supply chain finance, e-finance and more.

JD.com’s international business, JD Worldwide, signed a partnership with Ping An Bank’s Shenzhen branch

“We hope to work with Ping An Bank to jointly help the trade industry decrease costs and increase efficiency, and continuously innovate its services,” said Xiaobing Yan, president of JD Worldwide. “We target to enable Chinese brands going overseas and provide our global clients with high quality, efficient and comprehensive integrated supply chain solutions.”

Zhiqun Yang, vice president of Ping An Bank said, “Ping An and JD.com are long-term partners. Leveraging our differentiated services in “finance + technology”, we will provide JD Worldwide with one-stop financial services to enable the global extension of its business.”

JD Worldwide’s foreign trade comprehensive service platform team will work closely with Ping An Bank to establish a series of services for international trade.

 

(yuchuan.wang@jd.com)

JD Logistics’ CEO on Its Advantages, Market Competition and Overseas Plans

by Vivian Yang

Rui Yu, CEO of JD Logistics met with international and Hong Kong media on May 28 in Beijing and online immediately after the company’s ceremony to celebrate its successful listing on HKEx.

Over 40 media organizations participated the press conference in person or through live webcast. International media including AP, Bloomberg, CNBC, Reuters, Kyodo News attended the IPO gong-ringing ceremony and press conference at JD’s headquarters. Hong Kong Economic Daily, Hong Kong Economic Journal, AA Stocks, RTHK, SCMP, BBC, Fortune magazine and other media joined the press conference online from Hong Kong and other regions.

Rui Yu, CEO of JD Logistics at the IPO press conference

Rui Yu, CEO of JD Logistics at the IPO press conference

“Providing integrated supply chain solutions based on clients’ demand and JD’s technological capabilities” is the key advantage of JD Logistics, said Yu when answering the question about how the company differentiates itself from other players in the highly competitive market.

According to Yu, unlike most logistics companies which provide standard delivery service products, JD Logistics aims at offering flexible and customized supply chain services that can best support its clients’ business development in a fast-changing market environment.

“Changing business models and technologies (such as social and livestreaming e-commerce) will bring serious implications to supply chains,” said Yu. “We continuously iterate our supply chain services, dive deep into supply chain processes and study timely feedback, so that we can help our clients to shorten their distance to customers, and create more sales opportunities with less inventory.”

Yu pointed out that by the end of 2020, external clients accounted for nearly 47% of JD logistics’ revenues, with the majority using its integrated services which involve supply chain solutions, systems management, warehousing and more. Yu said that the number of external clients will continue to grow at a fast rate in the coming year, lessening JD Logistics’ reliance on its parent company and making positive contributions for its overall profits.

In responding to media’s questions related to the industry’s tighter regulatory scrutiny, Yu noted that there is sufficient market competition in the logistics market in China. With over 10-years of experience in serving customers and business clients in all products and categories, he believes that the recent regulations will bring JD Logistics more open opportunities and help it reach more platforms and enterprises that were previously not easy to access.

On overseas operation plans, the company will continue to build its global logistics network, infrastructure and supply chain solutions to better serve cross-border sellers to China, mainly from North America and Europe, and explore new markets in line with Chinese brands’ globalization destinations, such as Southeast Asia, South America and other regions. Additionally, Yu eyes some business breakthroughs in cargo flights in the foreseeable future.

Click here to watch the replay of the press conference.

 

(vivian.yang@jd.com)

JD Logistics CEO Eyes External Business Growth: Financial Times

by Ling Cao

JD Logistics (JDL) listed on the Hong Kong Stock Exchange (HKEx) on Friday, May 28 with the ticker 2618.HK. JD Logistics CEO Yui Yu is confident the company’s external business will continue its rapid rise, he told the Financial Times (FT).

According to FT, JDL’s external customer base maintained a triple digit growth rate in the first quarter.

“In the future, JD Logistics will take ‘driving superior efficiency and sustainability for the global supply chain’ as its mission and use its technology-driven integrated supply chain to maximize its support of the real economy and the development of new businesses, and continue to provide clients with a high quality experience, and enable them to enjoy the most trustworthy service. We will also work with our partners to reduce social logistics costs and drive efficiency improvement for business and society,” Yu said in his remarks during the ceremony today at JD’s headquarters in Beijing.

An executive from one of JDL’s important partners, Skechers, told FT that JDL’s services are both efficient and priced well.

The Skechers executive was among the representatives who participated in JDL’s gong-ringing listing ceremony on stage, a group that included JDL’s customers, clients, and frontline employees.

Skechers started its cooperation with JDL in 2019. JDL helped the U.S. lifestyle leader optimize its warehousing network planning and the inter-regional merchandise distribution for Skechers’ e-commerce business in China.

As a result, Skechers’ weighted average fulfillment costs were reduced by 11%, and its weighted average delivery time in China was reduced by approximately five hours.

 

(ling.cao@jd.com)

JD Logistics Lists on HKEx

by Ella Kidron

JD Logistics listed on Hong Kong Stock Exchange (HKEx) on Friday, May 28 with the ticker 2618.HK. An IPO celebration ceremony was hosted at JD.com’s headquarters in Beijing, virtually connected to the exchange in Hong Kong. The opening price was HKD 40.36, and the IPO raised an estimated HKD 24.11 billion.

Nine representatives stood on the stage in Beijing to virtually ring the gong. They included JDL’s customers, clients and frontline employees. Willie Tan, executive officer of Skechers Greater China, Southeast Asia and South Korea, and JD Logistics’ six-axis robot (a logistics robot arm used in warehouse automation) sounded the gong together.

Salvatore Ferragamo launches its direct sales flagship store on JD.com platform,

JD Logistics CEO Rui Yu and the JD Logistics management team

Rui Yu, CEO of JD Logistics said in his remarks at the ceremony: “JD self-built its own logistics network in 2007. In the past 14 years, JD Logistics has taken the improvement of the customer experience as its responsibility. Through unrelenting investment in logistics infrastructure and technology, JD Logistics has launched services such as “211” (same- and next-day delivery) and 24-hour delivery in tens of thousands of counties and towns, redefining logistics service standards and providing JD.com customers with the best experience in the world.”

JD Logistics CEO Rui Yu

JD Logistics CEO Rui Yu

JD Logistics is the largest integrated supply chain and logistics provider in China in terms of revenue in 2020. The company operates a network of over 1,000 warehouses covering approximately 21 million square meters. It opened its first Asia No. 1 warehouse in Shanghai in 2014 and now has 32 such warehouses across China, including a fully unmanned warehouse which can process more than 1.3 million orders per day during peak seasons. JD Logistics has over 240,000 personnel, including 190,000 in-house couriers who deliver all across the nation, including the hardest to reach areas of remote villages and islands, day in and day out.

Yu added: “Following 10 years of incubation and accumulation of experience, JD Logistics opened up to the outside world in 2017, embarking on a new period of ‘integrated supply chain’ development. In 2020, JD Logistics provided supply chain solutions and logistics services to more than 190,000 enterprise customers around the world, earning their recognition and trust.” In addition to its own warehouse fleet, the company has over 1,400 cloud warehouses operated by third-party warehouse operators, enabling existing warehouses to become intelligent and digitalized thanks to JD’s technology. Today JD Logistics external client revenue has already reached 46.6% of total revenue.

Reflecting on the meaning of the IPO, Yu said: “This IPO allows JD Logistics enter a new stage of development, and also symbolizes taking on more social responsibility. In the future business scale and people organization will change, but the ‘customer first’ philosophy certainly will not. Business logic based on experience, efficiency and cost will not change. Adhering to the ‘noble principle of doing the right thing the right way’ also definitely will also not change.”

According to the company’s prospectus, JD Logistics proceeds will be used to upgrade and expand its logistics networks; to develop advanced technologies to be used in its supply chain solutions and logistics services; expanding the breadth and depth of existing solutions and for penetrating existing customers and attracting potential customers, specifically though investments in sales and marketing personnel and industry solutions development; and general corporate purchases and working capital needs.

Yu closed: “In the future, JD Logistics will take “driving superior efficiency and sustainability for the global supply chain” as its mission and use its technology-driven integrated supply chain to maximize its support of the real economy and the development of new businesses and continue to provide clients with the a high quality experience and enable them to enjoy the most trustworthy service. We will also work with our partners to reduce social logistics costs and drive efficiency improvement for business and society.

JD Logistics is the third JD entity to list on HKEx, joining JD.com (9618.HK), which completed its secondary listing on HKEx last Jun. 18, and JD Health (6618.HK), which listed last Dec. 8.

 

(ella@jd.com)