Apr 24, 2020|
JD Health Launched Its Diabetes Center to Provide Comprehensive Management for Patients
by Tracy Yang
JD Health Diabetes Center was officially launched on April 15th. Leveraging JD’s strong technology capabilities in artificial intelligence, big data, and the Internet of things, combined with the online consultation, prescription purchase and drug delivery capabilities of JD Internet Hospital, JD Health is developing a closed-loop, integrated online and offline, diabetes management mechanism, comprehensively improve the efficiency of diabetes diagnosis and treatment to make it more scientific and effective.
According to JD.com’s big data, more than 10 million users bought or browsed for diabetes-related products online in 2019, of which more than one million have used JD Health’s online consultation platform. This is equivalent to 20 people seeking diabetes-related help on JD.com per minute. However, this consumption data does not lead to improvements in the blood glucose levels of diabetic patients, primarily because of the lack of health management for diabetic patients.
Ronghua Xiong, General Manager of JD Health Chronic Disease Project Department said, “The epidemic has accelerated the development of Internet + Medical Health. The JD Health Diabetes Center will continue to enrich and improve health management services centered on public health and patients’ interests. We will promote the integrated development of diabetes prevention and diagnosis and treatment, and explore a digital, software + hardware , in and out of hospital, online and offline chronic disease prevention and control model in line with China’s national standards. From the establishment of the cardiology center to the launch of the diabetes center, JD Health is constantly focused on innovating the Internet medical model for specialties, and has become the ‘chief health butler’ of the general public.”
The JD Health Diabetes Center will set up an AI doctor’s studio for endocrinologists and equip them with efficient and smart management tools and professional medical assistants. Doctors can provide online consultation, prescription, prevention and control management services for patients anytime and anywhere, and patients can enjoy JD.com’s high-quality drug supply chain services and drug delivery services.
In addition, the JD Health Diabetes Center will work with many hospitals to build an Internet + Diabetes Intelligent Care Center. By creating a standardized care process and formulating personalized management plans for patients from multiple dimensions such as diet and medication, patient data will be collected and uploaded through smart hardware and health reports will be generated automatically. Doctors can update and optimize the diagnosis and treatment plan in real time according to the report.
JD Health will also drive traffic for smart care centers. Patients purchase relevant products and services online on JD and enjoy them at offline care centers, achieving an integrated online and offline medical experience. At the same time, JD Health works with hospitals to jointly build regional diabetes data centers to help the Chinese Diabetes Society and other institutions jointly apply for diabetes related topics and clinical academic research.
As a lifelong chronic metabolic disease, diabetes has a long course and is difficult to manage. Figuring out a way to participate in the whole journey of diabetes management has always been a difficult problem for clinicians in endocrinology departments. The JD Health Diabetes Center cooperated with endocrine departments and doctors from hospitals across the country to build a comprehensive diabetes management services platform.
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
Sep 13, 2024|
JD.com Showcases Cutting-Edge Supply Chain Innovations at 2024 China International Fair for Trade in Services (CIFTIS)
JD.com unveiled its latest digital supply chain technology advancements at the 2024 China International Fair for Trade in Services (CIFTIS), held in Beijing from September 12 to 16. As a global partner of CIFTIS for the fifth consecutive year, JD.com demonstrated its commitment to driving digital transformation across industries. Notably, JD Cloud’s digital human powered by its ChatRhino (or Yanxi in Chinese) large language model (LLM) and JD Health’s Dermatology Service Platform were recognized with the “China Service Practice Case” and “Innovation Demonstration Case” awards, respectively.
JD Cloud’s ChatRhino AI digital human, a pioneering innovation in the field, played a key role during JD.com’s 618 Shopping Festival, becoming the first large-scale commercialized digital human in the industry. Developed entirely in-house, ChatRhino has supported over 5,000 brands, increased off-peak hours’ conversion rates by over 30%, and logged more than 400,000 hours of live streaming with a reach of over 100 million viewers and more than five million user interactions, the digital human has driven over RMB 10 billion in gross merchandise value.
In April 2023, JD Health launched China’s first online skin hospital, featuring over 6,000 registered doctors, including more than 3,500 from top-tier hospitals. Using JD Health’s Jingyi Qianxun (京医千询) LLM, the platform integrates vast medical expertise to deliver smart diagnostic support. The Dermatology Service Platform streamlines the diagnostic process at every stage of patient care, improving treatment efficiency while maintaining the highest standards of medical care.
At CIFTIS 2024, JD.com also introduced several breakthrough retail technologies, including JD.Vision, an early native application for Apple Vision Pro; Jingyan （京言）, an AI assistant for e-commerce; and Jingdiandian （京点点）, an AIGC-powered content generation platform. JD Logistics presented a virtual logistics park leveraging digital twin technology to simulate operations such as storage, packaging, sorting, and highlighted carbon-neutral logistic park practices. JD Industrials launched the “TAIPU”(太璞) digitally intelligent supply chain solution, tailored to optimize demand, procurement, fulfillment, and operations for industrial products. Additionally, JD Finance presented its suite of digital financial products and services, including consumer finance, payments, and wealth management.
JD’s exhibition also highlighted its digital and physical supply chain integration advancements across various business sectors. Key initiatives included cross-border e-commerce operations through JD Worldwide, omnichannel retail by ochama (JD.com’s Europe-based brand), country-specific online flagship stores known as JD National Pavilions, and on-demand retail and instant delivery service under JD NOW. These innovations attracted significant attention and reinforced JD.com’s leadership in advancing the digital transformation of supply chains.
(vivian.yang@jd.com)
JD in Nikkei Asian Review: “Coronavirus lockdown sparks expansion of drones and robot deliveries”
