JD Data: Smart Dishwashers, Washer/Dryer Combo and Sweeping Robots are the Three New Must-Have Appliances for Chinese Families

Posted on by Yuchuan Wang

by Yuchuan Wang

Recent data from JD.com reveals that smart dish washers, washer/dryer combo machines and sweeping robots are becoming the three new wish list appliances for Chinese families, replacing the television, fridge and washing machine of 40 years ago.

As China’s rising middle class consumers seek a quality lifestyle, consumption of smart home appliances is becoming a trend. According to JD’s data, smart home products is the top sub-category in terms of sales in the home appliances division. The data also finds that even though just two in every 1,000 customers buy sweeping robots, each of those consumers buys an average of 1.7 sweeping robots.

Health-centric home appliances are also seen as a priority, according to the data. Consumers born after 1985 have become the main group buying massage apparatuses: every seven out of 10 massage apparatuses are purchased by consumers under the age of 35. Smart toothbrushes are most frequently purchased by parents of young children, indicating that they are increasingly paying attention to their kids’ oral health.

Home appliances that are light weight, slim and small in size account for 72% of all the home appliances sold in first- and second-tier cities, reflecting these consumers’ comparatively limited home space due to high housing prices and high density populations. People from lower-tier cities prefer to buy large items such as fridges, air conditioners and washing machines – the growth rate of such consumption from this group is 2.5 times higher than the average on JD.

 

(yuchuan.wang@jd.com)

Xiaomi Launches Its New Phone On JD.ID In Indonesia

Posted on by Martin Li

by Martin Li

Chinese smartphone maker Xiaomi has exclusively launched its new model Redmi 9C on JD.ID, the e-commerce platform and joint venture of JD.com in Indonesia.

The new phone is designed for Gen-Z consumers with an active lifestyle. Equipped with a stylish camera & smartphone design, it offers fast performance at an affordable price.

“We are so excited about the launch of the Xiaomi Redmi 9C product, a very much awaited smartphone by tech enthusiasts, mobile photography enthusiasts, game enthusiasts, and all of Xiaomi’s loyal customers in Indonesia,” said Zhang Li, CEO of JD.ID. “We are likewise optimistic in terms of sales of this product, and hope that in the future we can offer even more advanced high-quality Xiaomi products.”

Sold exclusively on the JD.ID platform, Redmi 9C is priced at IDR 1,399,000 (USD93) for the 3GB+32GB model and IDR 1,599,000 (USD107) for the 4GB + 64GB model.

“Redmi 9C is a clear choice for Gen-Z users who consume entertainment from their screen and create moments with their smartphones,” said Alvin Tse, country manager of of Xiaomi Indonesia. “It offers maximum value-to-performance ratio as well as young and vibrant design.”

Starting September 9, local consumers can check detailed information of the new phone at www.jd.id  via JD.ID’s mobile App on IOS and Android.

 

(bjlihao3@jd.com)

 

 

 

JDer Lab #1 with Pass Ling Lei: Finding the Best Self in Work Rotations

Posted on by Vivian Yang

by Vivian Yang

We’ve spent a lot of time talking about JD, but what is it like to actually be a JDer? Introducing JDer Lab, an in-depth series of casual chats with some of our awesome colleagues.

In our conversations, they tell us why they joined JD, provide a behind the scenes look at what it’s like to work here, and discuss what they are looking forward to

In our inaugural video, Pass (Ling Lei) tells us about his experience building a business from zero to one, why he’s excited about JD’s globalization plans and more.

 

 

 

 

 

Pass joined JD.com in 2018 as an international management trainee. He is currently heading a team responsible for globalization and innovation projects in the retail sector.

When asked what makes JD unique as an employer, “cultivation and rotation” are the first two words that come to mind for Pass.

“I’ve worked in many global companies… JD invests much more money to train you and give you the chance to become the best of you. The rotation phase can last one or two years, so you can rotate in any department you have a strong interest in, and learn the things you want to learn,” he said.

Pass Ling Lei

Pass Ling Lei 

In describing fellow JDers, he used three words: real, hardworking and family. He said he is very much impressed by how focused people at JD are on their work and how they support each other to achieve collective goals.

 

(vivian.yang@jd.com)

Sales of Home & Life Products Surge on JD’s Super Flash Sales Day

Posted on by Ling Cao

by Ling Cao

JD saw sales of home and life products surge on the company’s “super flash sales” day, held on September 9th. “Super flash sales” is one example of a JD promotion offering deep discounts for a limited period of time.

Home furnishing products performed particularly well. Sales of electronic locks increased 159% YOY. Sales of hanging lamps for computer monitors increased over 10 times YOY, while of BenQ, the leading brand in this category, saw sales increase15 times YOY.

More and more customers pursue interior design services. On September 9th, sales of home interior decor services increased over nine times YOY.

JD data indicates that the pandemic has made consumers more interested in DIY (do-it-yourself) projects, leading to the growth of toolkits for home use. On the flash sales day, sales of toolkits from JIMI Home has increased 288% in first hour. Overall sales increased 179% compared with the daily average over the last 30 days.

Chairs designated for e-gaming, ergonomic chairs from leading global brands and computer chairs sold through JD’s first party retail model (where JD buys, holds and sells the inventory), increased 240%, 120% and 127% YOY, respectively.

On the same day, mattresses from international brands increased 200% YOY in the first hour of sales. Down and feather quilts, as well as blanket sales increased 12 times and four times, respectively.

In kitchenware, knives, glass cups, ceramic mugs, woks, and coffee sets saw strong sales results.

To make home furnishing consumption more convenient, JD provides special services such as AR-powered product exhibitions, free doorstep delivery and installation, price protection and special refunds.

 

(ling.cao@jd.com)

Photo Gallery: This Week at JD (September 7-September 11)

Posted on by Yuchuan Wang

rom the beginning of this year, sales of dishwashers on JD increased 65% YOY.

On an industry summit held on September 8th, Bo Ye, general manager of JD’s kitchenware products said that the dishwasher market saw very strong sales growth during and after the pandemic. From the beginning of this year, sales of dishwashers on JD increased 65% YOY.

 

JD Health announced to launch an Internet-based respiratory center focused on integrating online and offline medical resources and services for patients on September 9th.

JD Health announced to launch an Internet-based respiratory center focused on integrating online and offline medical resources and services for patients on September 9th. The respiratory center will be headed by Jiangtao Lin, a renowned respiratory expert and professor of the Department of Respiratory and Critical Care Medicine at China-Japan Friendship Hospital in Beijing.

 

JDRead can also be connected with external speakers via Bluetooth for listening in audio mode while driving or doing other activities.

JD Reading showcased its e-reader device JDRead and Hissense 15 mobile phone with e-ink at the 4th Online Literature + Conference. Developed by JD Reading, the JDRead e-reader is equipped with a 6-inch 300ppi e-ink screen and eight built-in reading lights. Thanks to JD Reading’s VIP card, readers will have free access to up to 180,000 e-books.  JDRead can also be connected with external speakers via Bluetooth for listening in audio mode while driving or doing other activities.

 

At the 2020 China International Fair for Trade in Services (CIFTIS), Shengqiang Chen, JD Digits CEO and Dr. Bowen Zhou, JD Chair of Technology Committee

At the 2020 China International Fair for Trade in Services (CIFTIS), Shengqiang Chen, JD Digits CEO and Dr. Bowen Zhou, JD Chair of Technology Committee, shared about the future of intelligent business, driven by technology innovation. Learn more: https://jdcorporateblog.com/jdd-ceo-chair-of-jd-tech-committee-innovation-drives-intelligent-industries/

 

JD Super also launched its “TOUCH +” strategy that focuses on omnichannel expansion, which involves integrating the different ways people enjoy shopping—online or offline.

JD Super, JD.com’s online supermarket, announced that it expects to achieve annual sales of over RMB 800 billion yuan in 2023 during a virtual press conference for 9.9（September 9th） JD Super Festival, which marks the founding of JD Super. During the virtual event, JD Super also launched its “TOUCH +” strategy that focuses on omnichannel expansion, which involves integrating the different ways people enjoy shopping—online or offline.

 

Yongjun Tian, a local fisherman in Hainan, and other local fisherman, sold nearly 10 tons of products in just two days through JD Fresh during fishing season,

Yongjun Tian, a local fisherman in Hainan, and other local fisherman, sold nearly 10 tons of products in just two days through JD Fresh during fishing season, which began early September. Prior to the epidemic, Tian’s annual revenue could reach RMB 200,000 yuan. Due to the outbreak of COVID-19, however, Tian’s export orders from Europe, North America and Middle East went down sharply. Through partnering with JD, the fishermen sales have increased 180% y-o-y, helping them get through the pandemic.

 

JD.com announced on September 8th that the company will join hands with Henan Civil Aviation Development & Investment Co., Ltd. (HNCA) to expand the intercontinental air cargo network in Europe and America.

JD.com announced on September 8th that the company will join hands with Henan Civil Aviation Development & Investment Co., Ltd. (HNCA) to expand the intercontinental air cargo network in Europe and America.

 

JD News Roundup Vol. 9

Posted on by Ella Kidron

by Ella Kidron

CORPORATE HIGHLIGHTS: CIFTIS

JD participates in CIFTIS as a strategic partner: The 2020 China International Fair for Trade in Services (CIFTIS) opened on September 4th 2020 in Beijing under the theme of “Global Services, Shared Prosperity”. Over 18,000 international and domestic companies from 148 countries and regions signed up for the service trade fair. It is the first major economic and trade event being held in China since the COVID-19 outbreak in January. JD participated as a strategic partner for this year’s fair. Six businesses under JD.com were on exhibition during the fair, namely, JD Digits, JD Logistics, JD Cloud & AI, JD Health, JD Business, and JD’s international business.

Five highlights emerge from JD’s participation in CIFTIS: 1) Comprehensive services business: Many people know JD as the largest retailer in China, but over the years, the company has grown and redefined itself as a technology and service provider based on its core strength of supply chain. 2) Cutting-edge technologies: JD Cloud & AI helped to create a digital CIFTIS platform for the fair. In addition, JD had many of its newest technological innovations on display during the fair. 3) The role of robots in services: JD Logistics, JD Digits and JD Health brought a wide range of robots, from inspection robots and AGVs (automated ground vehicles) to a chassis that can provide a one-size-fits-all robotics solution, to a smart health screening robot, to the exhibition. 4) Anti-epidemic innovation: A highlight of JD’s robotics and technology innovation exhibition a chassis were some of the technology used in the fight against the epidemic. 5) Opening up: For the first time, JD’s international businesses were showcased as a standalone exhibition at CIFTIS, highlighting the company’s global sales e-commerce platform, business in the EU & the Americas, business in Southeast Asia, and its global logistics network.

To get a better sense of what was on display, check out this photo gallery.

 

BUSINESS UPDATES

JD Health launches an online platform for Traditional Chinese Medicine (TCM): JD Health launched an “online service platform for prepared slices of Traditional Chinese Medicine (TCM)”. The platform, which is built on JD Health’s TCM center, will provide customers with a one-stop service experience that covers online medical consultation with TCM doctors, filling prescriptions, preparing herbal decoctions and delivering the medicines to customers’ homes.

JD Health will also launch an internet-based respiratory center. The center will be headed by Lin Jiangtao, a renowned respiratory expert and professor of the Department of Respiratory and Critical Care Medicine at China-Japan Friendship Hospital in Beijing. Patients will be able to make video-call appointments, or seek medical advice via text message and photos on JD Health’s platform. If an in-person visit is needed, they can also use the platform to make face-to-face appointments with doctors in offline hospitals; or even house-call appointments with nurses from the respiratory center for in-person medical care and guidance for drug and device use at home.

JD and LG debut seven new jointly-developed Consumer-to-Manufacturer (C2M) refrigerators and washing machines: JD and LG took only two months to develop the seven new products. The process included visiting LG’s factory, analyzing the data and designing the products, as well as the eventual product launch and pre-order. All products are designed based on customers’ preferences and the latest trends in the home appliance industry. The washing machines are equipped with AI technology that can optimize the washing process. The refrigerators add LG’s Smart ThinQ system that can manage the smart appliances. JD and LG started to work on C2M in May 2018. C2M products the two sides have developed include facial machines, air purifiers, vacuums and more. Based on JD’s big data analysis, JD is able to help the brands with the whole process of product design, launch, marketing and customer cultivation. This model can effectively shorten the product research time, and help bring products to the right customers at launch, which can improve the sales performance.

JD highlights progress in omnichannel during 9.9 JD Super Festival: JD.com’s online supermarket, has seen significant progress since launching its Omnichannel Fulfillment program last year. Changming Li, head of Omnichannel Fulfillment Program, FMCG Omnichannel, told a virtual audience during JD Super’s press conference on September 8th as part of the 9.9 JD Super Festival to celebrate JD Super’s founding, that the platform went from having one water provider partner to many partners, and from being in one city – Beijing, to now being available nationwide.

JD Auto will support the growth of 200+ car accessories manufacturers: In the next two years JD Auto will work closely with over 200 manufacturers in Tiantai county, Zhejiang province, offering direct sales of various products at factory prices to customers across China both online and offline. Under the agreement signed between Tiantai county and JD Auto on September 4th, the two sides will deepen cooperation on the marketing and branding for Tiantai’s car accessories products. As a result, manufacturers will be able to utilize e-commerce methods such as livestreaming, with the goal of penetrating farther into the domestic market and reaching a wider range of Chinese customers. JD Auto will also help deliver customer insights and consumption forecasts to the manufacturers, with the aim of creating more customer products that sell better on JD’s platform.

 

Have a bit more time? Check out some of our recent long reads, data reports and lighter reads here:

 

(ella@jd.com)

JDC CEO Talks to Reuters About Technology Empowering

Posted on by Martin Li

by Martin Li

JD Central (JDC) will expand infrastructure and technology services to support sellers in Thailand that are seeking to digitalize their businesses after the coronavirus pandemic, CEO of JDC Vincent Yang said in an interview with Reuters in Bangkok on September 8.

JDC is the e-commerce joint venture between JD.com and Central Group, the retail conglomerate in Thailand. It launched in 2018 and is a combination of direct-to-consumer and marketplace businesses.  It is the first online shopping platform in Thailand claiming to provide 100%  authentic products.

Yang said that consumer behavior in the country is changing rapidly, with the pandemic playing a major role in boosting online commerce in the first half of this year. Even so,  sellers including brands and retailers have not been able to keep up with the digital transformation seen elsewhere, he said.

“You need to build the warehouses, logistics, and a huge system of solutions to help,” he said.

JDC has been actively using its resources to enable offline businesses that were impacted by the pandemic. There are approximately 40 small-and-medium enterprises that use the e-commerce services provided by JD Central, including product listing, data analysis, marketing, store design, customer service, and more.

JD Central will launch an app later this year to help sellers more easily take their businesses online and make use of a wider range of digital solutions, according to Yang.

Sellers can use the app for back-end solutions, to integrate with their offline operations and sell on the JD Central marketplace or other platforms, like social media.

“In the future, JD Central could make money from technologies, not just e-commerce,” he said.

Read the full article by Reuters Here

 

(bjlihao3@jd.com)

 

Economic Zone of Daxing Airport and JD to Develop Intelligent Industrial Cluster

Posted on by Yuchuan Wang

by Yuchuan Wang

JD Property, which develops and manages JD’s logistics facilities and other real estates, signed an agreement with the management committee of the Economic Zone of Beijing Daxing International Airport on September 8th.

According to the partnership, JD will gradually launch an e-commerce settlement center, an aviation logistics operations center, a cross-border trade transaction center, a boundaryless retail innovation center and a high-end manufacturing center. JD will introduce its technology capabilities in big data, AI, IoT, blockchain and more to the zone and help it develop an intelligent industrial cluster.

JD plans to build an aviation-based multimodal transport and fast transit network that supports domestic and cross-border import and export trade. The company will leverage its logistics and e-commerce strengths to provide a strong platform on which global enterprises can develop. “Construction is expected to start by the end of the year,” said a JD Property spokesperson.

The Economic Zone of Beijing Daxing International Airport is located in border area of both Beijing and Hebei province, in the middle of the Beijing-Tianjin-Hebei economic area. It is dedicated to aviation logistics; finance business; exhibition; trade; and technological innovation.

 

(yuchuan.wang@jd.com)