JD and Humanwell to Make 1 Million Masks Available to Hubei Daily

Posted on by Hui Zhang

by Hui Zhang

JD Health and Humanwell Healthcare Group, a China-based integrated healthcare solutions provider, announced today to make one million masks available for sale every day exclusively for Hubei province customers until the end of COVID-19 epidemic in China.

The masks went on sale on Mar. 12th. In order to ensure that more people can access masks, each consumer is entitled to buy four packs of masks (200 masks in total), and the price is as low as 1.98 yuan each. The orders can be delivered to all cities and counties in Hubei.

Previously, JD partnered with Sinopharm Group Hubei to make a total of 30 million masks available to Hubei residents since Mar. 3rd.

Previously, JD partnered with Sinopharm Group Hubei to make a total of 30 million masks available to Hubei residents since Mar. 3rd.

In addition, JD Health has donated 1 million masks and 60,000 items for medical and epidemic prevention to major hospitals and related institutions in Hubei, and donated 3 tons of disinfectant, valued at approximately 150,000 RMB in total in partnership with Europe’s largest private hospital operator, Fresenius Helios.

 

(zhanghui36@jd.com)

Small And Strong, Very Hot Sell: FLAMMA at JD

Posted on by Tracy Yang

by Tracy Yang

Wuliangye（五粮液），a renowned premium liquor brand from China, is partnering with JD Super, China’s largest supermarket online or offline to launch FLAMMA, 70% Original Liquor “Xiaojiu” (小酒). The brand sold 5,000 bottles within two minutes of launching.

FLAMMA, with 70% alcohol, is the high-end Xiaojiu brand launched by Wuliangye. Limited in supply, this very strong liquor is crystal clear and offers a unique taste with an elegant grain bouquet, rich flavor and with a long finish. The taste mellows with age, and increases in monetary value over time, making it a collectable.

Wuliangye（五粮液），a renowned premium liquor brand from China, is partnering with JD Super

Xiaojiu is the Chinese pinyin for “small bottle of liquor”. A bottle of Xiujiu typically holds 50-250ml of liquor. At first, Chinese liquor brands began to launch Xiaojiu to be given as gifts or to test new products for consumers to try before engaging in larger-scale production. Over time, Xiaojiu has become a specific category itself since brands want to target young consumers, such as those born after the 1980s and 1990s. This cohort prefers smaller bottles and seeks to drink responsibly as well as for pleasure.

JD.com currently offers several brands of Xiaojiu, including Xiaoer (小二), Jiangxiaobai (江小白), Langjiu(郎酒), Jinjiu(劲酒) and others.

 

(tracy.yang@jd.com)

JD Uses 4 “Silver Bullets” to Help 34,000 Farmers

Posted on by Yuchuan Wang

by Yuchuan Wang

Relying on its strength in supply chain, logistics and technology, in less than two weeks, from February 11th to February 23rd, JD.com has used four “silver bullets” to help sell 3,900 tons of agricultural products that risked becoming unsellable and help 34,386 farmer households develop their new channel online.

 

Silver Bullet 1 – Accurately matching demand and supply

By partnering with local media, JD helped efficiently collect and post production and procurement information for agricultural produce, accurately matching the demand and supply. In Sichuan province, JD collaborated with “The Cover” to open a green channel for Sichuan fresh produce and saw an increase of 60 times in sales. In Shaanxi province, JD partnered with “HSW.CN” to launch the green channel for local produce. Fourteen tons of local apples were sold in just two days.

JD partnered with “HSW.CN” to launch the green channel for local produce

Silver Bullet 2 – Investing core marketing resources

JD has announced several supportive policies that leverage its marketing resources to help merchants. Recently, JD announced its Spring Raindrop Plan, in which it would allocate RMB 1.5 billion in marketing resources to help unsellable products and merchants. JD Fresh launched the “National Fresh Produce Green Channel” to help farmers sell products through JD. ‪JD’s Friend Shop group buying business for communities also provides an “instant sales” policy for suitable suppliers of unsellable fresh goods. 7FRESH offers express channel to procure from farmers.

 

Silver Bullet 3 – Live streaming from farms

Due to the epidemic, the flower market also suffered with wholesale markets suspended, supply cut off and florists temporarily closed. JD.com organized live streams to help growers attract customers. To date, millions of flowers have been sold through JD. Furthermore, 50 local government officials from around China have been hosts in JD’s studio as “anchors” selling their local products. As of now, nearly 1,600 sessions of live streams were held to help farmers sell products.

JD.com organized live streams to help growers attract customers.

Silver Bullet 4 – Leveraging the cold chain logistics

JD’s cold chain has ensured the transportation of fresh produce. During the epidemic, JD has established additional dedicated transportation routes for farmers’ unsellable agricultural products to be delivered priority. The company has reduced warehousing and delivery fees and extended the payment period for merchants who use JD’s warehousing service. It has also provided discounts for 100 days for new merchants to use cold chain warehouses. JD is performing strict quality inspection to make sure to provide quality fresh products to its customers.

 

(yuchuan.wang@jd.com)

Posted in ESG

Top Industry Magazine Highlights JD’s 5G Powered Logistics Park

Posted on by Ling Cao

by Ling Cao

JD was highlighted in March issue of Parcel and Postal Technology International, a London-based top-notch logistics magazine. The article focused how 5G can transform delivery providers into highly efficient IoT-connected businesses.

JD was highlighted in March issue of Parcel and Postal Technology International, a London-based top-notch logistics magazine.

The article focused heavily on JD’s 5G-powered smart logistics park launched last October in Beijing – the first in China. It quotes Wenming Zhe, chief architect and head of logistics R&D Architecture at JD Logistics, “The large bandwidth, low latency, and wide connectivity provided by 5G makes communication between devices more efficient and stable.”

Wenming Zhe, chief architect and head of logistics R&D Architecture at JD Logistics

The article mentions, “Key to the park is the real-time monitoring system, which tracks the location and route of vehicles, such as forklifts, and pallets – and also detects any issues as they happen.”

It highlights smart docking as an example. “For example, when a truck arrives at the park, the gate system will identify the vehicle and clear it automatically. The smart scheduling system will then automatically assign the truck to the most appropriate dock, and the smart guidance system will direct the driver there. When the truck arrives at the dock, the digital dock system can intelligently identify the parking and departure movements of the vehicle, as well as conduct smart measurement,” Zhe explains in the article.

It also highlights JD’s efforts in leveraging 5G beyond the logistics park, quoting Zhe, “JD’s strategy is to use 5G across supply chain operations, including complete visibility across its fleet of vehicles.” It wrote. “We are exploring possibilities to leverage 5G for vehicle connectivity, drones, autonomous delivery robots, the coordination of large-scale equipment, smart transportation and smart hubs.”

As far as the broader benefits 5G can deliver, Zhe comments, “There are plenty of applications to which 5G, IoT, AI and other technologies can be applied, which will reduce costs, improve quality and efficiency in smart logistics parks, as well as enable smart transportation, smart distribution, smart hubs, and more, to create more value for the whole society.”

This magazine, with its print and online versions, has 21,000 professional readers in 135 countries and regions worldwide.

 

(ling.cao@jd.com)

JD Provides Free Disinfection Services to Car-hailing Platform’s Drivers

Posted on by Hui Zhang

by Hui Zhang

JD’s auto business together with its 2,118 offline car maintenance stores is providing free ozone disinfection services to 15 million taxis and car owners from Dida Chuxing, a Chinese mobile transportation platform, to ensure the safety of both drivers and passengers during the epidemic.

The 2,118 offline car maintenance stores across 31 provinces and cities across China mainly include JD Auto Service offline stores, JD’s offline car maintenance store brand, and other offline stores in partnership with JD. Taxi and private car drivers working for Dida will receive a special voucher for ozone disinfection services and can drive to the nearest participating car maintenance store to enjoy the service.

JD’s offline car maintenance store brand, and other offline stores in partnership with JD

Ozone disinfection is much more effective than alcohol and other disinfectants as its bactericidal ability is 600 times that of antibiotics, 1000 times of that alcohol and 3,000 times that of chlorine / UV. In addition, ozone sterilization will not leave any harmful residual substances in the car, and can kill 99.99 percent of bacteria, viruses and fungi.

Dida Chuxing, one of the major mobile ride-hailing platforms in China, offers taxi hailing and private car hailing services to people across over 300 cities.

 

(zhanghui36@jd.com)

JD Worldwide Supports Overseas Merchants Affected by COVID-19

Posted on by Rachel Liu

by Rachel Liu and Tracy Yang

On March 10th, JD Worldwide, JD.com’s platform for imported products, announced supportive measures for overseas merchants as they weather COVID-19 from their markets.

Support includes marketing operations, new store launches, warehouse and logistics services and merchant management, especially for the merchants in countries and regions that are severely impacted by the epidemic.

The spread of COVID-19 outside of China has caused challenges for cross-border businesses and merchants in manufacturing, logistics, and after-sales service. To help merchants overcome these difficulties and better develop in the China market, JD Worldwide will provide support in marketing solutions and traffic to increase sales and improve inventory turn-over. During the upcoming sales promotion to be held from March to April, JD Worldwide will also provide special marketing support for merchants from affected countries, especially Japan, South Korea and Italy. The support also includes fresh food, which has a shorter life span and faces greater risk of expiry if overstocking occurs.

For overseas merchants who want to launch on JD Worldwide, JD Worldwide will provide a special channel to help them speed up the launching process. These merchants can launch a store in as fast as five days with the requisite qualifications. JD Worldwide also prioritizes bringing the most-needed products during the epidemic, such as medical and health products, maternal and baby products, food and beverage, and electronics products to meet customers’ increasing demand.

In terms of logistics, JD Worldwide will provide special support to virus-affected countries and regions, such as opening a green channel for new merchants to enter the warehouse for the first time, giving priority to the delivery of overseas products. In order to have enough inventory for Japanese and Korean merchants ahead of the upcoming promotions, JD’s Qingdao bonded warehouse will also provide two months rent-free service and fee reduction for transportation between bonded warehouses for newly signed Japanese and South Korean merchants.

On February 11th, JD Worldwide has announced that from February 11th to March 31st, it will provide support for merchants who uses JD’s international warehouse and logistics services, including logistics subsidies, advertising subsidies, traffic and accurate recommendation support and priority during sales promotions. JD Worldwide will also leverage its advantages in global supply chain to help merchants through the epidemic and has actively worked with overseas suppliers to ensure the supply of masks and disinfectants.

The demand for high-quality imported products has been increasing during the epidemic. From February 1st to March 9th, the sales volume of milk powder increased by 230% on JD Worldwide. The sales volume of the products aiding immunity, like probiotics, Vitamin C, and others increased by 166%.

 

(liuchang61@jd.com; tracy.yang@jd.com)

JD Digits Named to Annual List of the World’s Most Innovative Companies for 2020

Posted on by Yuchuan Wang

by Jing Dong

JD Digits had been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2020 as the only Chinese company under the Data Science category.

The award honors businesses making the most profound impact on both industry and culture. JD Digits’ effort in using data technology, AI and IoT as a competitive tool to energize Chinese agricultural industry was recognized by the magazine.

JD Digits had been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2020 as the only Chinese company under the Data Science category.

The company’s digital solutions also have been deployed across multiple sectors, including financial services, agriculture, intelligent cities, and digital marketing. For instance, JD Digits is helping financial institutions to achieve digital transformations through its one-stop financial digital solution T1 and credit card digital operation solution and intelligent asset management technology platform JT².

In addition, JD Digits has launched new digital breeding projects for the agricultural sector, such as AI-powered solutions for cattle raising and intelligent container fish farming to improve the efficiency of production and quality of agricultural and animal husbandry products while also helping to facilitate the sector’s sustainable development. In marketing, the company has succeeded in making digital advertising and outdoor media much more accurate and effective in reaching their audiences.

Leveraging AI as core technology capability and other pillars including data, IoT, and blockchain, JD Digits is fully committed to driving forward the digitalization of industries.

In 2014, JD Digits first started using AI in financial risk management. Today, the company is moving rapidly towards the broad-based deployment of AI across many different areas. Examples of recent R&D breakthroughs include: 1) JD Digits’ pioneering development of asynchronous federated learning, which does not require the use of synchronized data among different servers, thereby enabling much higher levels of efficiency in large-scale data processing; 2) JD Digits’ ground-breaking feature replay in deep learning which significantly boosts the speed and efficiency of computing by over 33%.

Over the years, JD Digits has continuously expanded its R&D investments. More than 60% of the company’s global employees are technical personnel while over 95% of its projects are focused on achieving smart and highly automated operations. JD Digits’ Silicon Valley-based AI lab has a team of 40 scientists, who are working closely with the corporate headquarters in Beijing to integrate the lab’s cutting-edge solutions – across 3D machine vision, text synthesis, man-machine conversation and deep learning – with the best industry practices.

JD Digits is a leading Chinese digital technology company that connects the real economy through world-class digital solutions. First established under JD.com, China’s largest retailer, it later began operating as an independent business group in October 2013.

 

(press@jd.com)

JD Provided Over 100,000 Bedding Sets for Wuhan

Posted on by Yuchuan Wang

by Yuchuan Wang

JD.com’s “Emergency Resources Information Platform” received an urgent request from the municipal government of Dongxihu District in Wuhan in February to procure daily necessities for the opening of a temporary hospital. JD’s FacStore business quickly matched the request with supplies and delivered all materials within 18 hours. At present, JD FacStore has provided over 100,000 sets of bedding supplies to Wuhan’s temporary hospitals and hotels.

At present, JD FacStore has provided over 100,000 sets of bedding supplies to Wuhan’s temporary hospitals and hotels.

As JD’s enterprise membership procurement platform for the hospitality industry, FacStore is connected to JD’s over 270,000 merchants and nearly 1,000 industry manufacturers and suppliers. This access and resourcing enabled FacStore to secure over 60,000 sets of bedding supplies and electric kettles among others in within as little as two hours and deliver to the hospital in time leveraging JD’s in-house logistics capability.

In addition to securing supply for the hospitals, FacStore also provided materials for local hotels in Wuhan that are temporarily being used as accommodation for patients and medical staff. Wuhan’s SSAW Boutique hotel is one of them, where Wuhan Puai Hospital’s frontline medical staff have been staying during the epidemic since January. Given the shortage of bedding supplies, JD FacStore helped source 2,400 sets donated by Renmin University alumni and delivered via JD Logistics.

We did not expect JD to be able to deliver such a large volume of materials in such a short time during the epidemic

“We did not expect JD to be able to deliver such a large volume of materials in such a short time during the epidemic,” said Hairong Wang, general manager of Wuhan SSAW Boutique hotel, “We are grateful for JD’s support to the frontline and for the donation from Renmin University’s alumni.”

“During the epidemic, FacStore cooperates with our upstream and downstream partners to provide efficient sourcing and procurement services for the frontline. We will continue to fully leverage our technology and supply chain advantages to ensure operations resume for the hotel sector.” Said Zihao Tang, General Manager of Business Innovation at JD Business.

 

(yuchuan.wang@jd.com)