Danone Waters China Taps JD.com for Logistics in Southwest China

Danone Waters China (DWC), a subsidiary of Danone Group, will work with e-commerce giant JD.com to distribute its popular beverage products throughout southwest China.

The companies will build a shared warehouse in Chengdu, the capital of China’s southwestern Sichuan province. The facility will use JD.com’s advanced logistics technology to store and manage inventory for the region, not only for orders of DWC products on JD.com, but also for DWC’s own regional fulfillment needs, including offline grocery stores.

Danone Waters China (DWC), a subsidiary of Danone Group, will work with e-commerce giant JD.com to distribute its popular beverage products throughout southwest China.

The shared warehouse will leverage JD’s supply chain management technology, including demand planning, inventory placement, warehouse and transportation management to maximize efficiency across different sales channels. It will serve as a major distribution center in Southwest China, merging online and offline operations for DWC, which has seven factories in China across six regions, with 300 sales offices and nearly 7,000 employees.

The move furthers JD’s push into the logistics business following the creation of JD Logistics earlier this year as a stand-alone business unit. JD operates China’s largest in-house fulfillment and last-mile delivery network, with 405 warehouses and a team of more than 65,000 full-time staff who can deliver more than 92% of JD orders same or next-day.

As part of the joint effort, JD will leverage its big data capabilities, developed over years from analyzing billions of data points. The technology enables JD to help suppliers more accurately predict the ebb and flow of demand, and more efficiently manage stock. JD’s expertise in the area can help limit stock outs, waste, and higher logistics costs for last-minute replenishment that have traditional plagued retail as a result of multiple layers of handling by a mix of third-party providers.

“China is a market with both huge opportunities and major challenges when it comes to managing distribution across our many sales channels,” said Hanbin Lyu, VP of Danone Waters China. “With its impressive in-house logistics network and advanced supply chain management technology, not to mention its trusted position as a platform for high-quality, authentic branded goods in China, JD is an ideal partner to help us maximize efficiency.”

JD has been expanding its efforts to help brands grow their China business by better managing their supply chains. Using its state-of-the-art logistics capabilities, JD recently helped a European dairy brand increase efficiency, enabling it become the top imported milk brand on JD.com.

JD Logistics has also supported delivery of fresh produce and frozen products to consumers in China from major Western retailers. The services rely on JD’s sophisticated cold-chain delivery and monitoring solutions to ensure that over 300 fresh and frozen items, including imported meats, seafood, ice cream, fruits and luxury bakery goods, are delivered at the right temperature and in perfect condition.

The efforts in logistics are part of JD’s broader “retail as a service” strategy. As changing consumer demands are forcing changes throughout global retail models, large-scale e-commerce companies like JD are at the forefront of developing the most efficient and advanced supply chain and logistics technologies that can be used far beyond retail itself.

“We believe our infrastructure and technology will benefit shippers and industries, including those that don’t sell directly on our platform,” Wei Tang, Vice President of Logistics  at JD, said. “Online retailers like JD can lead the way to more efficiency, transparency and reliability in commerce, benefitting both customers and suppliers.”

JD.com Brings E-Commerce to Your Home TV

Watching TV can be a frustrating experience of being bombarded with irrelevant pop-up ads for products you will probably never buy, but it doesn’t have to be. JD.com has just launched a new initiative to enable consumers to enjoy JD’s convenient and personalized e-commerce experience right from their TV screens.

The JD Smart TV Screen Alliance brings together some of the world’s largest TV manufacturers, projector makers, set-top box makers, content producers, and digital service providers. The members of the alliance, including Samsung, Philips, Konka, Hisense, FFALCON, LeTV, Xiaomi, Whaley and others are committing to integrating new software as standard into their smart TV offerings that will allow smart TV owners to shop on JD.com right from their TV. Some providers will also allow users to enjoy a host of other useful functions.

With the integration, smart TV owners who bind their JD.com accounts with their TVs will be able to buy products shown in the ad feed or even products featured while watching TV shows directly from JD.com with one click of their remote controls or via a voice command. In addition, based on previous browsing and shopping habits on JD.com, consumers will receive more tailored and relevant advertisements pushed directly to their TV screens – the first time such technology has been implemented anywhere in the world – giving brands an opportunity to better target customers who are likely to buy their products.

Some members of the alliance have also agreed to integrate Alpha, JD.com’s smart services platform into their offerings, making JD Smart TV the latest member of JD’s smart product portfolios along with the JD DingDong Smart Speaker and the JD Smart Fridge. Users can control their smart TVs either through voice-activated TV controls or through a JD DingDong Smart Speaker. Those who own JD DingDong-powered smart speakers already enjoy several convenient services including courier, taxi hailing, and laundry pick-up services. Now, with the integration of Alpha into smart TVs, notifications for these services will also show up on users’ TV screens.

“As we dive deeper into smart products, we’re looking for ways to make the shopping experience more seamless and convenient for our users across their home devices,” said Kenny Li, Vice President of JD.com. “By adding smart TVs into our smart products line through this alliance with top device and content providers, consumers gain the benefit of easier shopping and of viewing ads that are actually relevant to them.”

Canada and JD.com to Bring More High Quality Canadian Products to China

Demand for Canadian products in China has boomed in recent years. Now, through an MOU signed today, Agriculture and Agri-Food Canada (AAFC), Canada’s government organization responsible for promoting innovative and sustainable Canadian agriculture and agri-food, and JD.com will look to tap into the China market even more. Hon. Lawrence MacAulay, Minister of Agriculture and Agri-Food Canada; David Murphy, Minister (Commercial) of the Embassy of Canada to China; and Wang Xiaosong, President of JD Fresh, witnessed the signing ceremony.

JD.com will introduce more high-quality Canadian products, including agri-food, fish, seafood and beverages

Under the agreement, over the next year, JD.com will introduce more high-quality Canadian products, including agri-food, fish, seafood and beverages to its 266.3 million customer base. In addition, JD and AAFC will cooperate on marketing and big data analysis to help Canadian brands better understand and reach their target customers in China. They will also work together on specific promotions dedicated to raising awareness for high quality Canadian products.

Working with JD.com has been enormously beneficial for Canadian brands looking to gain more of a foothold in the China market. At a special Canadian brands promotion event this past July, 140,000 live Canadian lobsters were sold within just 24 hours on JD.com, significantly surpassing expectations. Thanks to JD’s advanced in-house logistics, including its cold chain capabilities, brands can rest assured that orders will arrive at customers’ doors in China maintaining the same freshness and high quality that Canadian products are known for.

JD.com’s Super Joy Joins Forces with the JUSTICE LEAGUE

JD.com, China’s largest retailer, has teamed up with Warner Bros. to celebrate the release of the highly anticipated JUSTICE LEAGUE movie. The movie features an all-star cast with Ben Affleck, Henry Cavill, Gal Gadot, Jason Momoa, Ezra Miller and Ray fisher.

JD.com has launched a promotional video featuring JD’s Super Joy dog dressed up as iconic DC Comics heroes Batman, Superman, Wonder Woman, Flash and Aquaman.

To mark the film’s release in China, on November 17 JD.com kicked off a special sales promotion for JUSTICE LEAGUE merchandise on its platform. The JD.com homepage has been temporarily converted to a JUSTICE LEAGUE themed design and anyone who makes a purchase from JD.com on November 17 has a chance to receive his or her delivery in JUSTICE LEAGUE movie themed packaging.

The JD.com homepage has been temporarily converted to a JUSTICE LEAGUE

Customers can also purchase their own JUSTICE LEAGUE Super Joy dogs as featured in the promotional video for RMB 118. The Super Joy dogs come in six different varieties, representing justice, freedom, courage, speed, peace and nature.

Among the sales promotions, the first 6,000 customers who spend over RMB 100 on products from specific brands on JD.com have a chance to receive a Super Joy dog for free.

The Super Joy dogs come in six different varieties, representing justice, freedom, courage, speed, peace and nature.

Special promotions are another way JD.com is helping brands boost sales to its 266.3 million customer base. In June, JD released a Transformers micro movie featuring JD delivery trucks ahead of the film’s release in China.

Additionally, in 2016, JD launched a “Super Brand Day” program, which highlights a particular famous brand and offers special discounts and products for that brand. The promotions have helped brands including Samsung, Coca-Cola and Dell reach record sales in China. Ahead of “LEGO Super Brand Day” this past May, where JD offered special discounts around Children’s Day, LEGO released one of its famed movie shorts featuring a JD Deliveryman as its hero.

JD.com Singles Day Volume Jumps 50% to $19.1 Billion

As Singles Day came to a close, JD.com announced that it had experienced transaction volume* on the platform of RMB127.1 billion, or roughly $19.1 billion, during the sales period, up more than 50% year on year. With JD’s focus on consumer experience, JD began the sale on November 1 in order to reduce delivery bottle necks and give users a chance to spend more time online to make purchasing decisions, with November 11 making up by far the largest spike in sales.

JD.com announced that it had experienced transaction volume*

 

JD.com Partners to Support the 2017 CFDA/Vogue Fashion Fund Dinner

JD.com, China’s largest retailer, has partnered with the Council of Fashion Designers of America and Vogue to support the CFDA/Vogue Fashion Fund Dinner to celebrate the 2017 finalists on Monday, November 6.

JD.com, China’s largest retailer, has partnered with the Council of Fashion Designers of America and Vogue

The 2017 winner and two runners-up will be announced at the dinner gala at The Weylin in Brooklyn. The evening will also feature keynote speaker Maria Grazia Chiuri, Artistic Director of Christian Dior, in conversation with Vogue International Editor at Large Hamish Bowles. Karlie Kloss will introduce the conversation.

The 2017 finalists are:

“JD is proud to support the CFDA/Vogue Fashion Fund in its quest to develop young talent,” said Xia Ding, President of JD Fashion. “The luxury market in China is quickly growing and the Chinese consumer has a strong appetite for American fashion and an eye for new and interesting brands.  It is our duty to support emerging designers as they are just beginning to grow their businesses. We are excited to help bridge the next generation of American design talent with the Chinese fashion community.”

JD helps brands engage with China, the world’s second largest consumer and luxury market, and expand their customer bases into the country. With the launch of JD Fashion earlier this year, JD is supporting designers and meeting demand from their customers who are increasingly looking to brands in the U.S.  and Europe to express their individuality.

“The annual CFDA/Vogue Fashion Fund dinner is the important conclusion to CFDA’s and Vogue’s work in supporting the future generation of American fashion, and appreciate JD for recognizing the value in new American talent,” said Steven Kolb, President and CEO of the CFDA.

In addition to invaluable mentorship by established designers and industry executives, the winner will receive a monetary prize of $400,000 and the two-runners up take home $150,000 each.

Oldenburger and JD.com Deepen Collaboration to Deliver German Milk in China

Germany’s largest dairy brand, Oldenburger has become a household name in China thanks to its collaboration with JD.com, China’s largest retailer.

Over the last five years, JD has helped Oldenburger deliver fresh, imported milk products to homes throughout China through use of collaborative warehouses powered by JD’s advanced e-commerce technology. Oldenburger, once unknown in China, climbed the charts to become JD’s number one imported milk brand, with RMB 400 million in transactions in 2016.

Oldenburger, once unknown in China, climbed the charts to become JD’s number one imported milk brand,

Importing and ultimately managing the delivery of food products in China can be a challenge for overseas brands looking to gain a foothold in the market. It can be even more difficult to strike a balance of supply and demand from a distance.

“It would have been impossible to become a leading milk brand in China without JD.com as a partner,” said Wang Fan, head of Oldenburger China. “JD’s broad reach to a quarter billion consumers, and its unparalleled cold chain capabilities, have made this difficult-to-penetrate market into a huge growing business with a competitive advantage. We are eager to work together more closely to find ways to bring a wider array of fresh dairy products to Chinese consumers.”

When Oldenburger first began directly selling to the Chinese market, the company owned and operated its own warehouse, transferring products to JD for sorting and distribution to consumers. But because importing milk from Germany to China was time consuming, and demand was difficult to forecast from afar, there would often be too much or too little inventory to keep up with demand. The inefficiencies caused Oldenburger to fulfill only 7 out of 10 orders, resulting in RMB 200 million in lost sales during the Spring Festival holiday season in 2014 alone, Wang said.

Things changed when Oldenburger decided to work more closely with JD.com in May 2015. Using JD’s smart supply chain systems for demand planning and warehouse management, the companies built a collaborative warehouse in Beijing, then in Shanghai, Wuhan and Guangzhou, for a total of 30,000 square meters of optimized warehousing space. Oldenburger now achieves a 98% order fulfillment rate. During JD’s 6.18 anniversary sale this year, a peak time for retail throughout China, 99% of Oldenburger’s orders were delivered on the day they were ordered or the next day.

“This innovative cooperation structure enabled Oldenburger to tap JD’s most advanced technologies, developed over many years through delivering billions and billions of e-commerce orders,” said Ji Jie, head of warehouse department of JD Logistics. “We are happy to be able to share these capabilities with our partners, so they can reap the benefits of improved efficiency and see bottom line results.”

JD.com Offers Bundle Membership Package for “JD Plus” and Sam’s Club Ahead of Singles Day

October 25 – With China’s famous Singles Day shopping festival just around the corner, JD.com and Sam’s Club are offering customers a chance to get a discounted bundled membership for Sam’s Club, and JD Plus, JD.com’s annual membership program.

Customers who purchase the bundled memberships during this promotion – which lasts from today through November 12, when JD’s 12-day Singles Day sale ends – will receive RMB1,800 in coupons eligible for purchases on both platforms, in addition to the discount on the combined membership.

Sam’s Club, and JD Plus, JD.com’s annual membership program

The package comes as JD Plus is gaining steam and Chinese consumers are showing an increasing willingness to pay for membership programs. According to iResearch, nearly 50% of Chinese consumers said they are willing to pay a 10% price premium for better quality. Since Sam’s Club pioneered the country’s first paid membership program over 20 years ago, the retailer has served more than 1.8 million Chinese consumers.

JD Plus members currently enjoy a wide range of unique benefits, including an array of special discounts, exclusive members-only prices for selected products, and coupons which can be applied for free delivery. Under JD.com’s “Jingdou” membership points system, JD Plus members receive 10x the points per purchase that regular customers do. Points can be used toward the purchase of products on JD.com.

With the introduction of JD Plus over two years ago, JD is the first Chinese company to introduce an exclusive paid-for membership service.

JD Plus members are among the most active and loyal of JD’s consumer base. After joining JD Plus, members on average spend two to three times as much as before joining.

“This promotion with Sam’s Club is yet another way we are bringing expanded benefits to our consumers online and offline,” said Rui Han, Vice President of JD.com. “Since its launch, we’ve seen rapid growth in the number of Plus members reflecting the growing number of Chinese consumers who value – and are willing to pay extra for – premium services. We’re excited to use our Walmart partnership to be able to offer our loyal members a chance to get even more value from their JD experience.”