Topic

Distinguished Acupuncturist Joins JD Health’s TCM Center

Posted on by Vivian Yang

by Vivian Yang

JD Health welcomed Dr. Xuemin Shi, one of China’s most well-known acupuncture masters and an academician of the Chinese Academy of Engineering, to unveil its acupuncture center as part of its Traditional Chinese Medicine (TCM) services and become the head of the center on October 14th.

Dr. Shi and his team will cooperate with JD Health on multiple fronts including telemedicine, academic research, cross-cultural communications and more, jointly exploring how to enhance the development of TCM and let more people benefit from TCM treatment under the “internet + healthcare” model.

Lijun Xin, CEO of JD Health (left) and Dr. Xuemin Shi 

Lijun Xin, CEO of JD Health (left) and Dr. Xuemin Shi 

Often referred to as “China’s treasure”, Dr. Shi is most well-known for his creation of a unique acupuncture technique for strokes, “Xing Nao Kai Qiao”, which is translated as “activating the brain and opening the orifices.” Beyond this, his concept of quantitative needling manipulation and TCM medicines he invented greatly contribute to the treatment of cerebrovascular diseases.

Expert members of Dr. Shi’s team joined have also joined JD Health’s TCM center, ensuring the center’s ability to provide comprehensive acupuncture services. Among them are Dr. Jinling Bian who has been engaged in acupuncture for 44 years and has rich experience in acupuncture treatment of cardiovascular and cerebrovascular diseases, peripheral nerve injury and other diseases, and Dr. Jun Li who is also an established expert in the treatment of stroke, spondyloarthropathy, paraplegia, facial paralysis and other nervous system diseases.

Lijun Xin, CEO of JD Health expressed at the ceremony that JD Health strives to become the backbone of TCM’s future development driven by technology and innovation. Through cooperation with distinguished TCM masters and organizations as well as its technology capabilities, the company aims to create an integrated TCM service model with both online and offline services to offer more high quality medical resources to more people across China.

 

(vivian.yang@jd.com)

JDer Lab #9 with Peipei Fan: A Management Trainee’s Growth Path

Posted on by Ella Kidron

JDer Lab #8 with Peipei Fan: A Management Trainee’s Growth Path

by Ella Kidron

JD.com’s more than 280,000 employees range from warehouse workers to nation-renowned doctors, with a wide range of backgrounds and areas of expertise. In the eighth installment of the JDer Lab series, we speak JDer Peipei Fan about how her experience at JD has given her the chance to innovate and even change lives in the process.

 

 

 

 

 

Peipei joined JD six years ago as a management trainee. Today, she is in the company’s international business group. She explains, “There are many things I’m proud of, but this year is special.” With the global COVID-19 outbreak, Peipei and the international business team coordinated to deliver epidemic prevention materials to some less-developed countries like Nigeria, leveraging JD’s supply chain, procurement and logistics strengths. “We helped people there to get more protection. Although our strength is limited, when people in the world need help, we always do our best to protect them.”For Peipei, another thing that really stands out to her about the JD experience is the fact that all JD employees really roll up their sleeves and get to work during the June 18th Grand Promotion (6.18) and Singles Day (November 11th). “No matter executives or ordinary employees, old or new, we all get the chance to go on the frontlines to experience our real logistics fulfillment process in the warehouse or distribution center.” She looks at it as a time to both help out and learn. “I think this opportunity is quite precious. It gives us a chance to constantly know ourselves and makes us always keep our original intention in mind.”

Connecting with colleagues has also been a highlight of her experience. Having had the opportunity to work with many business groups during her rotations, she recognizes that JDers may come from all walks of life, but in their hearts, they’re all the same. “When [JDers] are doing the same thing, they all have the same goal and same dreams. Like our team – we are clear about what we are going to do in the next few years and we love what we are doing, and what we will do in the future.” This clarity of purpose keeps them going, even when they face challenges. “I think that is the reason we gather together creating the impossible and moving forward.”

 

(ella@jd.com)

JD Holds Products Campaign On World Healthcare Day

Posted on by Ling Cao

by Ling Cao

JD Health held a campaign on healthcare products during World Healthcare Day on October 13th, in order to increase customers’ awareness for keeping a healthy lifestyle. During the event, the respected German nutrition food company Doppelherz cooperated with JD to educate customers on the importance of protecting heart health.

Other leading brands also joined the campaign, providing discounts and benefits for customers, including RMB 1 yuan to spend toward any one of 10,000 popular products. Product posts about Doppelherz’s CoQ10 received many likes and follows via social media platforms like Xiaohongshu, Weibo and Douyin.

World Arthritis Day and World Ease Pain Day, which also happened this week, are two other examples of events planned to encourage more awareness around health. Leveraging JD Health’s capabilities in addressing customers’ pain points on finding the right and comprehensive medical resources, customers now can turn to the platform’s newly launched “family doctor” services to enjoy unlimited 24/7 online medical consultation support with immediate response via image, video or conference calls.

 

(ling.cao@jd.com)

JD Uses Its E-commerce Strengths To Help Promote Hairy Crabs In Shandong

Posted on by Martin Li

by Martin Li

JD has been actively using its strengths in e-commerce and logistics to help promote quality produce like hairy crabs.

Located in Weishan County in Shandong province, Weishan Lake area has seen sales of its hairy crabs on the e-commerce platform of JD grow 10 times in October, compared with the same period of last year.

September marks the start of hairy crab harvesting season in China.

The robust growth is a result of cooperation between the county government and JD to make use of e-commerce solutions to drive sales, including livestreaming and online marketing.

The number of merchants selling hairy crabs from Weishan Lake on JD has grown three times this year.

“Through the cooperation, we see potential of the local aquaculture industry. We believe that quality Weishan Lake hairy crabs can surprise consumers,” said Zhao Yu, manager of seasonal product of JD’s SevenFresh business.

Besides efforts to increase local hairy crab’s exposure to online consumers, JD will also help the local government upgrade its aquaculture industry by supporting local enterprises in increasing logistics efficiency and reducing operations costs.

JD will partner with the local government to build an e-commerce merchandising training center, organizing regular training and merchandising activities. Plus, JD will help institute hairy crab quality control standards.

JD upgraded its strategy to support the agricultural industry in June. Since then, the company has launched partnerships with several hairy crab farming areas, in an effort to help drive industry growth and bring more quality produce to consumers.

 

(bjlihao3@jd.com)

 

 

JD’s Drones Completed Trial Delivery in Japan’s Mountainous Region

Posted on by Yuchuan Wang

by Yuchuan Wang

A drone from JD just finished a remarkable job in Japan.

Rakuten, Inc., a global leader in internet services, has completed a successful demonstration of delivering supplies via drone flight beyond visual range. This marks the first time in Japan that a drone was used to deliver supplies in a mountainous region where the difference in altitude between takeoff and landing locations reached approximately 1600m. The drone and technology were provided by JD.com, China’s largest retailer.

The alpine village of Hakuba, a popular winter sports destination for tourists in Japan, faces significant challenges in transporting supplies between mountain huts. Currently staff either carry supplies on foot or have them delivered via helicopter. The cost of the trips, however, is rising sharply and helicopters cannot be used under poor weather conditions. Thus, Rakuten has focused on drones.

Trials were conducted from mid-August to mid-September along a route that is approximately 5km long, from Sarukuraso (1,250m above sea level) at the foot of Mountain Shirouma (2,932m) in Hakuba, to one of Japan’s highest mountain huts, Hakuba Sanso (2,832m), at the summit and the Hakubadake Chojoshukusha hut (2,730m). Implementing drones shrunk delivery time to around 15 minutes, as compared to traveling seven hours by foot.

The drone delivered peaches, pears, and other supplies weighing up to 5kg from the foot of the mountain to the destination without tarnishing their quality.

Rakuten will look to apply the knowledge gained from the success of this alpine trial to expand drone delivery solutions across Japan.

Last February, JD and Rakuten signed an agreement in which Rakuten will leverage JD Logistics’ drones and autonomous delivery robots to power Rakuten’s unmanned delivery solutions in Japan.

Left: The delivery box being filled with supplies (peaches) at Sarukuraso (1,250m); Right: The drone in flight

Left: The delivery box being filled with supplies (peaches) at Sarukuraso (1,250m); Right: The drone in flight

Left: Landing at Hakuba Sanso (2,832m); Right: Delivering supplies to the mountain hut attendant

Left: Landing at Hakuba Sanso (2,832m); Right: Delivering supplies to the mountain hut attendant

 

(yuchuan.wang@jd.com)

JD and A National Lab Launch China’s First Smart Supply Chain Index

Posted on by Ling Cao

by Ling Cao

JD.com’s Cloud & AI division and National Engineering Laboratory of Big Data Analysis And Technology Application under the Peking University launched China’s first smart supply chain index on October 10th, which assesses a region’s smart supply chain development and characteristics, in order to upgrade the supply chain to be more agile as a whole.

The index is calculated by comprehensive analysis covering the integrated supply chain process, including production, circulation, consumption, design, R&D, manufacturing, pricing, marketing, transaction, logistics and post-sale.

“The core value for the smart supply chain is in covering a product’s manufacturing to consumption, which forms a sustainable network that is highly agile, flexible and reliable,” said Xin Wang, GM for JD Cloud & AI’s cooperation department. “The index will drive enterprises to optimize their supply chain precisely, so as to maximize the value of the industrial chain.”

According to the index, China’s top three consumption provinces and regions are Guangdong, Hebei and Shandong; and the top three circulation provinces and regions are Guangdong, Beijing and Jiangsu.

Additionally, JD Cloud & AI and the lab from Peking University worked with 13  enterprises and institutions to jointly launch an innovative digital platform. The platform will  support research on building a digital ecosystem, launch index and provide consultation services.

Dr. Pingwen Zhang, distinguished mathematics professor, academician of Chinese Academy of Sciences and Provost of Peking University said, “We are in a big data era, and we should take a digital ecosystem point of view to research social economy entities such as government, enterprises and individuals. By leveraging digital and smart technology, as well as information to connect, communicate and react, we can build a consistent social economy ecosystem.”

 

(ling.cao@jd.com)

In Case of Rabies, JD Health’s 24/7 Online Medical Services May Save Lives

Posted on by Vivian Yang

by Vivian Yang

JD Health’s “Family Doctor” telemedicine program raised awareness of rabies prevention and vaccination priorities on the 14th World Rabies Day on September 28th. If a person is accidentally bitten or scratched by a potentially infected animal, an immediate doctor consultation with JD’s 24/7 telemedicine services could be critical in helping them judge how to deal with the emergency.

Rabies is an acute zoonotic disease with an almost 100% fatality rate in the case of infection—but fortunately, the incubation period following exposure can take more than 10 days, and the application of fast-acting rabies immunoglobulin and vaccination is highly effective in preventing infection. That means that the faster doctors can be consulted for treatment information and guidance, the higher the chances of survival.

The rabies risk degree can be divided into three grades. Grade I exposure refers to contact with animals with intact skin, which is relatively safe; Grade II exposure is usually a slight bite or scratch without bleeding, in which case immediate treatment such as deep washing with clean water and the injection of a rabies vaccine are needed; Grade III means that there are multiple bites or scratches that have damaged the skin with open wounds contaminated with saliva, in such case the patient needs to be immediately injected with rabies immunoglobulin and vaccination as soon as possible following exposure.

Through JD Health’s Family Doctor program, patients can communicate with their designated doctors online around the clock via text messaging, images, videos, and phone calls.

 

(vivian.yang@jd.com)

JD Central: An Enabler For Chinese Brands Seeking Online Expansion In Thailand

Posted on by Martin Li

by Martin Li

JD Central (JDC), the e-commerce joint venture of JD.com in Thailand, has been enabling Chinese brands to seek online expansion in the country with its integrated solutions.

Among the well-known Chinese brands in partnership with JDC are Huawei, Oppo, Vivo, OnePlus, Xiaomi, Hisense, Haier and TCL.

“Last year we offered reservations for our first phone in Thailand via JDC’s e-commerce platform. We sold 200 phones within the first hour of sales – impressive for a smartphone which sells for around RMB 4,300 yuan. We received almost 5,000 reservations,” said Zhang Fei, country manager of smartphone maker OnePlus, in a recent online interview with Chinese media.

One Plus chose to cooperate with JDC in its effort to reach people with strong purchasing power, according to Zhang.

Its online revenue accounted for almost 40% percent of the total sales in Thailand in 2019.

Similarly, Chinese home appliance brand Haier started cooperating with JDC in March. Since then, its monthly sales volume has increased five times.

Electronics brand TCL achieved a 10-time growth in monthly sales since its cooperation with JDC in March.

While helping boost online sales of Chinese brands, JDC seeks to enable them with a comprehensive e-commerce solution.

Vincent Yang (C), JDC CEO, joined by Chinese brands' country managers at gathering in September.

Vincent Yang (C), JDC CEO, joined by Chinese brands’ country managers at gathering in September.

“JDC is an atypical e-commerce player. The e-commerce platform is only part of the whole infrastructure and supply chain. JD provides services in retail, advertisement, fulfillment and finance. In the future, we hope to complete these four networks in Thailand, providing one-stop service for brands which seek development in Thailand,” said Vincent Yang, CEO of JDC.

Zhao Ping, deputy head of Academy of China Council for the Promotion of International Trade, said that Chinese enterprise seeking overseas development are facing both opportunities and challenges.

“Online digitalization is driving growth. Cross-border e-commerce is leading the growth of China’s foreign trade. During the current pandemic, online expansion could be a good chance for Chinese brands,” said Zhao. “Meanwhile, supply chain is undergoing digitalization.”

“It is the top priority to enhance digitalization of the supply chain. Competition in international markets has shifted from price, quality and service to supply chain strength. E-commerce has become an important choice,” added Zhao.

Speaking of the pandemic’s impact on JDC, Yang said, “JDC achieved robust growth during the pandemic not because of lavish marketing, but because of its supply chain advantage and customer experience.”

JDC has built eight warehouses across Thailand. More than 95% of its direct-to-consumer orders can be delivered the same or next day.

 

(bjlihao3@jd.com)