Other supplies and 200,000 RMB worth of masks in an hour

JD Delivers Teaching Materials to Kids in Shijiazhuang

Posted on Jan 15, 2021Jun 6, 2022 by Ling Cao

by Ling Cao

JD has delivered over 2,000 teaching materials to 650 kids in Shijiazhuang from Jan. 11 to 13, an area that is now under quarantine because of COVID-19.

The request came from one education institution, which planned to hold online classes and faced the challenge of delivering materials in time.

Ziyuan Zheng

JD’s courier Ziyuan Zheng picked up the call from the institution, and then quickly coordinated the packaging and disinfection of the materials before directly delivering to those kids.

Zheng shared that these materials were spread across three office buildings in Shijiazhuang, which staff from the institution were unable to access onsite. He organized video calls with them and helped select and package the materials remotely.

Zheng said, “I was encouraging others for their anti-epidemic efforts over the last year, and now I am joining them this year, which is unexpected. I felt a sense of pride to make a contribution to my hometown.”

In addition to the teaching materials, orders of daily necessities and disinfection materials increased multiple times in Shijiazhuang, with JD couriers including Zheng working on the frontline to ensure these materials will reach customers safely and smoothly.

(ling.cao@jd.com)

Photo Gallery: This Week at JD (January 9 – January 15)

Posted on Jan 15, 2021Nov 17, 2021 by Yuchuan Wang

JD couriers Zhou Yan (left) and Wu Yachan (right)

Chinese National TV reported that while many enterprises have suspended production in Shijiazhuang, Hebei province, the current epicenter of COVID-19, delivery and express industry remain operational, ensuring people’s livelihoods. Zhou Yan and Wu Yachan are JD couriers in Shijiazhuang, who remained at their posts delivering daily necessities to customers since the spike in COVID-19 cases. Read their stories here: Zhou Yan, Wu Yachan.

On Jan. 10, JD helped National Food and Strategic Reserves Administration deliver 3,000 tents to Shijiazhuang. JD will deliver more tents to other places in Hebei, such as Dingzhou, Xinji and Xingtai.

On Jan. 9, Xu Qin, governor of Hebei province, went to one of JD’s delivery station in Shijiazhuang. He stressed that couriers should disinfect all the goods and protect themselves, so that to provide safe and fast delivery services for all the families. JD has prepared sufficient masks, disinfectant and other protective materials, as well as food to secure the safety of frontline workers in Shijiazhuang. All of the JD couriers in the city have been nucleic acid tested twice to ensure safe delivery to communities.

JD Super Rolls Out Recommendation Lists for New Year Food Shopping

Posted on Jan 15, 2021Sep 22, 2022 by Vivian Yang

by Vivian Yang

In preparation for the upcoming Chinese New Year, a.k.a. Spring Festival, which falls on February 12 this year, JD’s online supermarket JD Super released a shopping list with delicious and convenient new year food and drink recommendations in a series titled “One Hundred Tastes for the New Year” (百味年货) on Jan. 14.

In Chinese tradition, the celebration of a new year starts with the twelfth lunar month of the previous year, which lands on Jan. 13 to Feb. 11 this year. Therefore, many Chinese people have begun to do their new year shopping now in observing the historical and cultural customs which specify the necessary delicacies.

JD Super’s food recommendation lists are made based on opinions from a dozen food and drink experts. The list series will be rolled out one by one in the coming days. covering a wide range of categories including candies, alcohols, non-staple food, condiments, snacks, time-honored Chinese food brands and more must-have products for the new year celebration.

On the list of candies and chocolates, many famous brands can be found, such as Fujiya, Hershey, Xu Fu Ji, Alps, Ferrero, Dove, Nestle and White Rabbit.

Chinese New Year liquors and wines are included, of course. Judges recommended several best sellers from the Moutai, Wuliangye and Jiannanchun liquor brands, as well as trendy beers including Tsingtao, Yanjing, Heineken, Würenbacher and more. For wine recommendations, Chinese brands such as Great Wall and Zhangyu performed well in terms of ranking.

It is also a peak time for the sales of roasted seeds and nuts. JD Super found that mixed nuts packs are the most popular customer choice in this category.

“Healthy and organic products are much welcomed during the new year shopping festival,” a JD Super spokesperson said. “Many new brands and products trending on the internet will also appear on people’s new year shopping lists.”

(vivian.yang@jd.com)

JD Cloud and AI Helps Miniso with Digital Transformation

Posted on Jan 14, 2021Oct 25, 2021 by Rachel Liu

by Rachel Liu

As Chinese New Year is around the corner, popular Chinese retailer and variety store chain Miniso(名创优品) is eying for a sales campaign for JD’s CNY themed promotion to be launched on Jan. 20^th. During Miniso’s effort of moving online and achieve digital transformation, JD Cloud and AI has played an important part.

As digitalization becomes a trend for retailers, especially after the break of COVID-19, JD’s rich technology and customer service experience in retail, logistics, finance, cloud computing, IoT and big data has brought comprehensive intelligent solutions to retail enterprises.

Even during the epidemic, Miniso saw a sales increase of over two times and fast development on digitalization. Through working with JD Cloud and AI, Miniso has successfully moved its big data and supply chain platform onto the cloud. In the future, Miniso hopes to achieve digitalization on inventory management, store operations and product customization by leveraging JD’s digital platform.

“The digitalization in the retail industry in China began very early, and the epidemic accelerated it,” said Guofu Ye, founder of Miniso. “Now digitalization has become a more important portion in the business.”

“Miniso is developing very fast,” said a spokesperson for JD Cloud and AI. “Especially in this August and September, Miniso needed to expand its big data platform quickly. Its cloud host and cloud storage needed to be expanded by 125% and 300% respectively. We formed an emergent project team to help Miniso make an expansion plan and leveraged resources from different business departments to help Miniso achieve this goal.”

“By 2030, all companies will become technology companies. Technology will drive the revolution of the retail industry profoundly in the next 10 years,” said Bowen Zhou, Chair of JD Technology Committee. He hopes to help clients with over 80% of their digital transformation demands, and for the remaining 20%, JD Cloud and AI can provide customized capabilities for clients.

Miniso’s cooperation with JD on retail goes back to 2017, when Miniso opened the first flagship store on JD, and launched its first-party store in 2018. In 2019, Miniso opened an offline store in JD’s Beijing headquarters. From 2018 to 2020, sales of Miniso increased over 10 times on JD. During the 2020 Singles Day Grand Promotion, sales of Miniso surpassed RMB 10 million yuan. Miniso is looking to work deeper with JD on launching new products, developing customized products and joint marketing campaigns.

Miniso was founded in 2013, and soon became popular among Chinese consumers. In the 2020 fiscal year, its annual revenue achieved RMB 8.97 billion yuan. According to the Frost & Sullivan report in 2019, it had become the largest private label brand retailer around the world. As of Sep. 30, 2020, it owns 4330 stores in 85 countries and regions, including 2633 stores in China. Miniso listed on the New York Stock Exchange in 2020.

(liuchang61@jd.com)

JD Works with JDDJ to Provide One-hour Delivery on Mobile Phones

Posted on Jan 14, 2021Nov 2, 2021 by Rachel Liu

by Rachel Liu

JDDJ (JD Daojia, a local on-demand retail platform under Dada Group) published its 2020 White Paper, “On-demand Consumption of Mobile Phones”, which is the first O2O mobile phone industry report about on-demand consumption of mobile phones. The report pointed out that JD’s Omnichannel Fulfillment program has played an important role in JDDJ’s one-hour delivery service.

Through the program, JD and JDDJ jointly built an omnichannel ecosystem. When customers shop for mobile phones on JD, they are able to make orders from JDDJ, and enjoy one-hour delivery service provided by Dada Now.

Seeing that consumers, especially young consumers are demanding quicker fulfillment times, JDDJ worked with JD and over 6,000 stores in China to build the one-hour mobile phone delivery network. “One-hour delivery will not just be a demand, but a habit. We have seen many customers want to get the newly released mobile phones as soon as possible. What’s more, mobile phones have a mature offline store system and supply chain, which means there is a lot of potential for on-demand retail.” said Guangsen Mou, general manager of JDDJ’s Fashion and Digital Electronics Business Department.

“Dada group is an important omnichannel partner of JD Retail. The on-demand delivery service that we jointly create can provide better shopping experience for customers and improve the turnover rate for retailers. We want to leverage our advantages in logistics and supply chain to reach customers directly.” said Daniel Tan, president of JD Mobile Devices.

JD also opened its traffic and marketing resources and provided access to its over 440 million customers for JDDJ to achieve an omnichannel experience and provide more options for JD customers. The omnichannel program helped both JD and JDDJ improve sales of mobile devices – according to data of JDDJ, sales of mobile phones generated from JD’s Omnichannel Fulfillment program on Dec. 12 were twice the sales on Nov. 11.

(liuchang61@jd.com)

JD on National TV: Couriers Secure Community Supply

Posted on Jan 14, 2021Aug 17, 2022 by Yuchuan Wang

by Yuchuan Wang

Chinese National TV reported on the story of Zhou Yan, a JD courier in Shijiazhuang, the current epicenter of COVID-19 in China. The story, released yesterday focused on how Yan’s continuous delivery ensures people’s livelihoods.

Working at JD’s Mingzhu delivery station in Shijiazhuang, Zhou is a native of the area. Since the spike in COVID-19 cases in January, he has remained at his post delivering daily necessities to customers.

Zhou Yan, JD courier

“Currently we disinfect our delivery station and all the vehicles twice a day,” said Zhou. “We also disinfect every parcel when they had arrived at our station and before handing them over to our customers.”

On Jan. 6, a photo of Zhou went viral on Chinese social media. He bought breakfast from a convenience store and chose to eat outside instead. “My job makes me meet a lot of people every day. Protecting myself means protecting others,” explained Zhou.

Zhou eating breakfast outside a convenience store in Shijiazhuang

JD prepared sufficient masks, disinfectant and other protective materials, as well as food to secure the safety of frontline workers in Shijiazhuang. All of the JD couriers in the city have been nucleic acid tested twice to ensure safe delivery to communities. On Jan. 10, JD also helped National Food and Strategic Reserves Administration deliver 3,000 tents to Shijiazhuang.

(yuchuan.wang@jd.com)

JD Receives Two Employer Awards from 58.com

Posted on Jan 14, 2021Oct 21, 2021 by Ling Cao

by Ling Cao

JD won two employer awards from 58.com, China’s classified advertisements website. JD Logistics won the 2020 Best CSR Practice Employer Award.

The epidemic has presented employment challenges in China. 58.com’s 2020 Corporate Social Responsibility (CSR) Awards series highlights companies who have made significant contributions in their industries. The announcement has been made during award ceremonies held by 58.com in 10 Chinese cities over the last month.

JD also received was the 2020 Outstanding Employer for Graduates Award. JD has been providing full-time jobs and internship opportunities for college students. JD has recently announced that it will provide 15,000 openings for 2021 class graduates, among them 10,000 are with JD Logistics.

JD Logistics has spared no resources in ensuring livelihoods and helped promote the employment stability during COVID-19, especially through its employee sharing initiative, which enabled employees from other enterprises to work at JD during the epidemic. JD Logistics also cooperated with 58.com on a livestream for recruitment in October last year, receiving over 3,000 resumes in just 1.5 hours.

(ling.cao@jd.com)

Handsome Tibetan Youth Dingzhen Bring Sales Boom to His Hometown

Posted on Jan 13, 2021Sep 18, 2022 by Hui Zhang

by Hui Zhang

JD’s data shows the search volume of “Litang”, hometown to 20-year-old Dingzhen who has found fame online for his good looks, surged by more than 10 times, and the number of related products soared by 240% from the end of November to the end of December.

The search terms such as “the same jacket to Dingzhen” and “Litang specialties” have become hot words on JD.com and many other ecommerce platforms.

Right before the New Year of 2021. JD launched a scarf same to Ding Zhen’s on its Jingxi app, which is focused on providing high-quality products with low price. The scarf was manufactured by YARGEY Yak Velvet Products Company, which has acquired permission from Ding to use his picture wearing the same scarf. For every Ding Zhen scarf sold, RMB 5 yuan will be provided to the relevant departments in Litang for grassland environmental protection. Thanks to Dingzhen and the ecommerce advantage of Jingxi, the company are seeing an increasing number of orders which has increased income to more than 4,000 local farming households and brought jobs to nearly 100 people.

Dingzhen went viral on the internet accidently after being captured in blogger’s video online. His innocent smile has attracted many Chinese netizens. “His smile was comforting. His sudden fame proves that Chinese society love all things beautiful and positive,” said a Chinese netizen.

According to JD’s data, people around 26-45 years old have contributed to 69% sales to local products in Litang. Female consumers have bought 73.2% and males 26.8%. The most popular searching items are Litang travel tips, tea, medicine and food.

In addition to Sichuan, the home province of Dingzhen, most of the consumers buying Litang related products come from places in the east and south including Guangdong, Fujian, Beijing, Jiangsu, Shanghai and Shandong. Guangdong. Among them, Guangdong is leading with more than 16% of sales.

The accidental fame for Dingzhen also helped local small enterprises survive and bring jobs to local farmers.

(zhanghui36@jd.com)