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JD.com Launches Super Hairy Crab Day With ‘Fresh Crab Insurance’

This week, JD.com launched its Super Hairy Crab Day sales event ahead of the highly-anticipated season for the coveted crustaceans. The event was a huge success, in only 24 hours selling nearly two million crabs and coupons for crabs that customers will give as gifts.

Over the past few years, online sales of Hairy Crabs have spiked – and with JD.com’s efficient logistics network, consumers in over 300 cities across China can now enjoy fresh crabs within 48 hours, and in less than 24 hours in 150 cities. Customers located in cities closer to the heart of crab production, such as Shanghai and Suzhou, are able to receive live crabs within six hours.

JD.com takes special precautions throughout the entire Hairy Crab delivery process so consumers can enjoy the freshest live crabs

JD.com takes special precautions throughout the entire Hairy Crab delivery process so consumers can enjoy the freshest live crabs, including tailor-made packaging to ensure optimum temperature control and air flow. More importantly, by leveraging JD.com’s self-operated cold chain logistics network, the crabs are under 24-hour surveillance throughout the entire process including packaging, distribution, and cross-city and last-mile delivery.

Starting this year, customers will also be eligible for JD.com’s Fresh Crab Insurance. If any crabs purchased directly from JD.com die within six hours upon delivery, customers will be eligible for a refund.

Driven by JD.com’s reputation for quality, sales of Hairy Crabs on the site grew 500% in January to August compared to the same period a year earlier. Beijing and Guangzhou were the hottest markets for Hairy Crab purchases – with Beijing sales increasing a whopping 800% since last year. We anticipate an even bigger spike in sales for September 2017.

As JD’s logistics network reaches more and more people throughout China, the company expects Hairy Crab sales to grow even further. For example, in the southwestern province of Guangxi, Hairy Crab sales in the first half of this year saw an 860% increase from the same period in 2016.

Currently, JD.com offers high-quality crabs from a variety of sources, including from Lake Yangcheng, Lake Tai and Lake Hongze in Jiangsu

Currently, JD.com offers high-quality crabs from a variety of sources, including from Lake Yangcheng, Lake Tai and Lake Hongze in Jiangsu – as well as emerging areas such as Lake Panjin in Liaoning and Lake Dazong in Jiangsu. Since increasing their exposure to consumers by selling on JD.com, fishermen from Lake Panjin and Lake Dazong have experienced more than a 350% increase in monthly sales.

To support the development of sustainable Hairy Crab production, JD.com has joined with local governments in 10 key crab production areas, including Lake Yangcheng, Lake Tai and Lake Hongze to form a strategic crab alliance. By working together, JD.com will be able to promote industry standardization, improve production sustainability and bring rapid “lake-to-table” delivery of fresh, high-quality Hairy Crabs to consumers throughout China.

“Super Hairy Crab Day” is the latest “Super Product Day” or “Super Brand Day” on JD.com, programs designed to promote specific brands or product categories. On July 7, JD.com’s Super American Cherry Product Day saw sales of more than 15.7 million cherries from Chelan, Washington.

JD.com Sponsors 3.1 Phillip Lim Spring/Summer 2018 Runway Show

At this season’s New York Fashion Week, JD.com, China’s largest retailer, kicked off a partnership with 3.1 Phillip Lim, as the title sponsor of the NY-based modern luxury designer brand’s Spring/Summer 2018 Runway Show. By working with JD, the e-commerce platform of choice for upwardly mobile Chinese consumers, 3.1 Phillip Lim effectively shortens the distance between Chinese fashionistas and global trends. The fast-growing Chinese market is incredibly important to 3.1 Phillip Lim and the brand is excited to share their Spring runway experience with JD’s more than 258 million customers.

JD.com, China’s largest retailer, kicked off a partnership with 3.1 Phillip Lim

“My Chinese heritage has always influenced who I am as a person and as a creative. The Chinese market is an important part of our future brand expansion and we want to connect with more Chinese consumers. JD is an incredible platform and we are very grateful for their partnership in bringing the runway show experience to their customers,” said Phillip Lim, Creative Director.

“As Chinese consumers demand a wider and more sophisticated range of high-end fashion brands, we have made it a priority to bring them the world’s best designers,”

“As Chinese consumers demand a wider and more sophisticated range of high-end fashion brands, we have made it a priority to bring them the world’s best designers,” said Xia Ding, President of JD Fashion. “As one of the top American designers, Phillip’s modern aesthetic resonates globally and we hope to work together to grow his business throughout Asia.”

For Spring 2018, 3.1 Phillip Lim explored an eclectic mix of modern day classics reimagined with touches of madness. Keeping to his mantra of ‘cool, easy, chic,’ pinstripe tailoring, deconstructed utility, and flamenco ruffles were abundant, offering wardrobe staples that are both youthful and elegant.

Western Spirits Gain, As Baijiu Remains King

While Chinese affection for baiju continues to grow unabated, imported alcohol is increasingly finding a place in the drinking glasses of Chinese consumers, according to data from JD.com, China’s largest retailer.

Western spirits still make up only a small portion of the total Chinese market for alcohol, which is dominated by baijiu—a clear, strong, grain liquor that is used to toast occasions large and small across all parts of Chinese society. But the category is growing at a fast clip as more choices become more broadly available and as “cocktail culture” begins to gain in popularity.

In general, western spirits are growing at a faster clip than baijiu, JD data shows

Bacardi rum, for example, which announced last year that JD would become its exclusive e-commerce partner for its portfolio of brands in China, saw GMV rise by some 400% in the first half of this year compared with the same period in 2016.

In general, western spirits are growing at a faster clip than baijiu, JD data shows. The trend comes as curious drinkers in China’s cities find new western alcohol choices in restaurants, bars and clubs, and have difficulty finding the brands like Bacardi, Grey Goose vodka, Dewar’s or Johnnie Walker Scotch whiskeys or Remy Martin, in local shops. Those consumers have increasingly turned to their smart phones or computers to place their orders on JD.com, knowing they’ll find a wide range of only authentic brands, and that they’ll receive their purchases quickly and packed securely, handled every step of the way by a JD employee.

To address that growing demand from more than a quarter-billion customers, JD.com has launched marketing efforts to help educate them on available options.

Meanwhile, brands are working with JD.com to introduce new products to a receptive audience. Bacardi recently launched a new alcoholic drink exclusively on JD; distilled from Chinese tea leaves and produced in France, the new “Tang” drink combines multiple traditions and flavors in a way that is attracting consumer interest.

China continues to have a growing thirst for quality imported wine as well. JD’s customers bought some 20 million bottles of imported wine in the first half of 2017, with France leading the pack, followed closed by imports from Australia and Chile.

Bottoms up!

JD.com Begins Tests of Its First Fully-Automated Sorting Center

JD.com, China’s largest retailer, is testing its first fully-automated sorting center operated exclusively by robots and machinery.

Located in Kunshan, in China’s eastern Jiangsu Province, the sorting center receives and sorts packages to be shipped off to local delivery stations. As JD.com’s customer base grows beyond its current 258.3 million users, the highly-efficient automated sorting facility will help the company continue to fulfill its promise of same- and next-day delivery to most of China’s population.

Once packages are taken off trucks at one side of the Kunshan facility, they’re loaded onto a complex network of automated machinery, where fast-moving, automated conveyors zip each box around. Image scanners can check the packages in microseconds, while JD’s smart logistics system calculates where the packages should be dropped off. The packages are grouped by region into large bins, which are picked up by driverless forklifts and brought to the corresponding truck for delivery to the right destination.

JD.com, China’s largest retailer, is testing its first fully-automated sorting center operated exclusively by robots and machinery.

Spanning 8,000 square meters, the facility handles up to 9,000 orders per hour, something that would normally take 180 warehouse workers to accomplish.

“At the rate that e-commerce is growing in China and around the world, robotics and automation will be a necessary solution to meet that explosion in demand,” said Zhenhui Wang, CEO of JD Logistics. “We are investing in this advanced technology, and other automation throughout our supply chain, with an eye on the long-term.”

As part of that investment, JD is on track to quadruple the size of its Silicon Valley research and development center this year to 120 people.

As part of that investment, JD is on track to quadruple the size of its Silicon Valley research and development center this year to 120 people.

With nationwide coverage and in-house logistics capabilities from fulfillment down to last-mile delivery, JD.com has the most advanced retail operation in the world. It operates China’s largest nationwide delivery network, with the ability to delivery on the same day as an order is placed, or the next day, to a population of over a billion.

JD was also the first large-scale e-commerce company in the world to deploy delivery drones. The company is also already running commercial tests of driverless delivery vehicles on college campuses.

Spectrum Brands Holdings and JD.com to Bring Wide Range of Trusted Consumer Products to Chinese Shoppers

Leading International Brands Including Russell Hobbs, George Foreman, Remington, Rayovac, FURminator, Tetra, Armor All and Kwikset to Launch Flagship Stores Through JD.com

Spectrum Brands Holdings, Inc., a global consumer products company offering an expanding portfolio of leading brands providing superior value to consumers and customers every day, today announced the launch of a substantial online sales effort in China on e-commerce giant JD.com, China’s largest retailer.

Spectrum Brands will offer a broad range of consumer goods via multiple flagship stores beginning this month, providing Chinese consumers with the opportunity to purchase high-quality products for many of its leading brands in categories including home appliances, personal care, pet supplies, hardware and home improvement, home and garden, batteries and auto care.

Leading International Brands Including Russell Hobbs, George Foreman, Remington, Rayovac, FURminator, Tetra, Armor All and Kwikset to Launch Flagship Stores Through JD.com

Flagship stores covering brands such as Remington, Rayovac, George Foreman, Armor All, STP, Tetra, Dingo, FURminator and Nature’s Miracle will be launched in the coming weeks as a phase one implementation.

“We are excited to enter into this strategic partnership with JD.com as it will accelerate Spectrum Brands’ entrance into the world’s largest e-commerce market,” said Dave Albert, Managing Director of Asia-Pacific for Spectrum Brands. “Through JD.com’s high-quality, online shopping platform, we will offer our expanding portfolio of innovative and trusted products to hundreds of millions of emerging middle-class consumers in China.”

“We are delighted to be able to offer some of Spectrum Brands’ great range of products to our more than 258 million active customers in China,” said Carol Fung, President of JD Fast Moving Consumer Goods. “Spectrum Brands’ well-known, high-quality products will delight our customers who are looking to improve their lives and their homes.”

Products from Spectrum Brands’ new flagship stores, as well as hundreds of thousands of other items available on JD.com, will be delivered to the homes of customers via JD’s world-class logistics network and same- or next-day shipping guarantee.

JD Supermarket Takes China Market Lead Less Than Two Years After Launch

As JD Supermarket prepares to celebrate its anniversary on September 9, there is much to celebrate. In the second quarter of 2017, JD Supermarket seized the overall market lead in sales volume for supermarkets in China, online or offline.

At the beginning of the year, JD Supermarket announced its goal to help 10 brands surpass RMB one billion in GMV during 2017– and we are well on track! Seven brands on JD Supermarket including P&G, Merries, Wyeth and Danone have already surpassed RMB one billion for the year, and more than 100 brands have surpassed RMB 100 million.

And for 2018, we have set even higher goals: we want 500 brands to surpass RMB 100 million in GMV during the year.

JD’s growth with women consumers is a major contributing factor for JD Supermarket’s success. During the last 12 months, the number of women consumers on JD Supermarket has more than doubled, driving sales in the personal care and beauty categories, including female hygiene products, perfume and make-up products and baby and maternal products, such as diapers and milk powder.

JD’s strengths in supply chain, logistics and marketing is helping lower costs and drive sales for brands. Over 4,000 products from leading brands were launched on JD Supermarket in the first half year of 2017. The inroads that JD has been able to make into categories that have historically sold primarily offline are clear. Rice and cooking oil, for example, have increased sales by 80% in the last 12 months, due in large part to the added convenience that our superior logistics solutions afford consumers. Heavier products, such as beverages, have similarly shown a clear trend toward JD’s online channel, with sales increasing more than 60%.

Below is a range of key data from JD Supermarket:

Below is a range of key data from JD Supermarket:

Bridging the Islands: The New Era of Online Brand Building

The internet has forever changed the way people shop, transforming the retail industry and forcing retailers to rethink how they engage with customers. And while the Internet is a powerful marketing tool without precedent, the often bewildering range of factors influencing e-commerce behavior makes it difficult for brands to engage meaningfully with consumers.

One of the biggest challenges in engaging with customers online has been the emergence of “data islands” – that is to say, data about customer behavior that is confined to only one app or platform. “Data islands” effectively prevent companies from tracing user behavior across different platforms and screens – and with only a limited picture of user behavior, brands often struggle to convert customer engagement into sales.

This problem can best be resolved through greater cooperation between companies in terms of data sharing, cross-platform integration and leveraging emerging technologies such as AI and big data. Only by mapping out user behavior across a range of “data islands” can companies achieve precision marketing – leading to better customer engagement & loyalty and higher sales conversion rates.

In order to better support brands’ online marketing – and to help overcome the “data island” bottleneck – JD.com has recently joined forces with Baidu and Qihoo, building upon our partnerships with Tencent and Toutiao, China’s largest news aggregator app. The combination of these partnerships gives JD the most complete data set of user habits of anyone in China’s Internet space – allowing us to precisely match products to users’ needs and preferences. For example, a user searching on Baidu for baby-related topics could be guided to advertisements from JD.com that offer related products; and users of Toutiao interested in cuisine may be served advertisements from JD.com for the items needed to make a recipe they have recently viewed. And as our data has clearly shown, customers that receive advertisements tailored to their personal interests enjoy a richer e-commerce experience, with a higher likelihood of making purchases.

JD Kepler in 2016 to help users fulfill their specific shopping needs directly within our partners’ apps while enjoying the full range of JD.com’s service offerings.

Working together with our partners, our powerful cross-platform big data resources, huge user bases and AI technology also allow JD to offer third party merchants powerful programmatic advertising solutions. Leveraging JD’s innovative bidding system LADDER which we leverage in our partnerships, merchants are able to maximize advertising ROI with targeted ad placements on the full range of our partners’ platforms. During our most recent June 18 shopping festival, our bidding system helped increase advertising revenue by more than 50%, with ROI up by as much as 17%. As we enhance our AI-driven advertising algorithms, we expect these figures to grow.

With the rise of the mobile internet, we have increasingly seen the need for online shopping solutions that are scenario-sensitive. For example, if a user spends significant time on a cooking app, chances are they will be interested in purchasing food items or kitchen appliances. Or if you are a frequent user of a running app it is likely you will be receptive to ads for the latest sneakers. However, until now there has not been a convenient way for apps to bring their users targeted e-commerce solutions.

To overcome this hurdle, we established JD Kepler in 2016 to help users fulfill their specific shopping needs directly within our partners’ apps while enjoying the full range of JD.com’s service offerings. Bringing together the full suite of JD.com’s offerings including products, supply chain & logistics services, IT and big data to third parties and partners, JD Kepler has established partnerships with over 160 of China’s most innovative tech companies across key internet verticals such as shopping, search, news aggregation, telecom, security and hardware. Whether providing “first-level entry points” for purchasing JD products in popular apps like Mobile Baidu, or supplying full e-commerce solutions, such as  China Telecom’s customer-loyalty online purchase program, JD Kepler allows companies to leverage the full strength of the JD platform to benefit their users.

The internet has brought the retail industry into the modern age. Today, it is imperative for brands to incorporate big data and artificial intelligence into their e-commerce strategies and work with partners across a range of platforms. At the same time, new technologies are changing the way JD.com does business, including the adoption of delivery drones to connect with rural areas; the introduction of robotics in our warehouses; and use of advanced AI to better predict product demand.  As these technologies and platforms increasingly merge together, JD will continue to push the boundaries of the online shopping experience, challenging imaginations & driving value for both consumers and brands.

JD.com Announces Series of New Agreements for Drone Development

Efforts lay out roadmap for JD’s national drone network, including urban testing

JD and Shaanxi government to host international UAV contest in spring

E-commerce giant JD.com, China’s largest retailer, has announced a series of new agreements with aviation companies, Northwestern Polytechnical University and local authorities in Shaanxi Province, laying the groundwork for the rollout of China’s largest and most advanced drone network.

JD will partner with Northwestern Polytechnical University to continue its development of logistics drones, including the planned heavy-load drones that will be able to carry over a ton. Northwest Polytechnical University is host to China’s top UAV Research and Development Base, making it an ideal partner. JD will invest in related studies and talent development with the university, while both parties will cooperate to develop, manufacture and test industrial-level drones.

JD will partner with Northwestern Polytechnical University to continue its development of logistics drones, including the planned heavy-load drones that will be able to carry over a ton. JD will partner with Northwestern Polytechnical University to continue its development of logistics drones, including the planned heavy-load drones that will be able to carry over a ton.

Separately, JD entered a strategic partnership with Guangdong Longhao Aviation Group, one of China’s leading service providers for a wide range of aviation needs, including airport construction, flight training and low altitude flight expertise. The two companies will build big data-powered logistics platforms that will manage JD’s drone network, the largest in China. The companies will cooperate on dispatching drones, air space control, flight route planning and other supervisory functions. The companies expect the infrastructure to be online and ready for use in Shaanxi by 2020, at which point they will adapt the system for nationwide use.

JD also reached an agreement with China West Airport Group, the second largest trans-provincial large-scale airport management group in the country. As part of the agreement, JD.com will leverage China West Airport Group’s airport network to build its drone logistics network across central China.

Meanwhile, JD signed a strategic cooperation agreement with the municipal government of Hangcheng, in Shaanxi Province, to set up the first urban drone delivery platform in the world. JD will explore the model and plans to test city drone delivery in Hancheng to evaluate its viability. Additionally, the company will also test its automated delivery vehicle and logistics facilities to build Hancheng City into a model city for smart logistics.

The company also reached an agreement with Linyou County, for the construction of a general aviation system serving the entire county, powered by JD’s smart logistics technology. New logistics capabilities will advance Linyou’s agricultural industry by modernizing the transport of agricultural products using drones.

“These agreements mark a significant step forward in the execution of our plan to build one of the largest and most advanced drone networks in the world,” said Zhenhui Wang, CEO of JD.com’s logistics business group, JD Logistics. “JD’s technology will help advance logistics infrastructure in China, paving the way for industrial development across the country well beyond e-commerce.”

As China’s largest retailer, JD.com operates the largest nationwide in-house delivery network in the country. JD has surpassed 92% of items it sells being delivered on the same or next-day as the orders are placed.

With more than 60 delivery routes nationwide, JD is the first e-commerce company in the world to put delivery drones to commercial use. As the company expands the capabilities of JD Logistics, it will continue making its technology infrastructure and services available to non-e-commerce shippers.

JD.com and the Shaanxi Provincial Government will also launch the China International UAV Contest for competitors from worldwide institutions, universities, enterprises, groups and individuals with prizes of up to hundreds of millions of RMB.