Ochama Accelerates Expansion: Delivery Services Now Available in 19 Additional Countries

Posted on by Yuchuan Wang

Ochama, an innovative omni-channel retailer, today announced the expansion of its home delivery services into 19 additional countries, strengthening its European presence and continuing its commitment to making shopping simpler and more accessible.

First launched in the Netherlands in January 2022, ochama offers a retail model that merges online and offline shopping experiences. The company ensures a seamless customer experience by providing the flexibility to collect online orders from ochama’s pick-up points or choosing the comfort of reliable home delivery.

For the first time, customers in Austria, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Spain, and Sweden can explore ochama’s expansive product range and enjoy direct doorstep delivery. This expansion brings ochama’s home delivery service to a network spanning 24 countries, seamlessly integrating with existing services in the Netherlands, Luxembourg, Belgium, France, and Germany. All orders will be packed at ochama’s automated warehouse in the Netherlands before being delivered.

For customers in the Netherlands, Germany, and Belgium, they can now benefit from next-day pick-up options, with ordering time extended until midnight at over 500 pick-up points. Ochama is actively collaborating with vendors to introduce additional flexible pick-up time slots for enhanced convenience.

Any Li, Head of Delivery and Transportation at ochama, said, “At ochama, we are tirelessly innovating to cater to our customers’ evolving needs and to deliver on our brand promise of ‘shopping made simple.’ By extending services to 19 additional countries, we are thrilled to offer more customers across Europe a seamless, customer-centric, and easy shopping experience right to their doorsteps.”

 

About ochama

Ochama is an omni-channel retailer, a one-stop shop with a full range of A-brand products. Online orders can be collected from ochama’s pickup points, or delivered right at the customer’s home, aiming to provide a seamless customer experience. Our brand slogan “Shopping made simple” says it all: ochama is an innovative shopping solution, a new go-to store for both foods and non-food goods, ochama offers efficient and cost-effective shopping experiences with a wide variety of product categories, including fresh food, home appliances, electronics, beauty cosmetics, maternal and baby products, and more.

 

Follow ochama:

  • TikTok: @ochama.official
  • Instagram: @ochama.official
  • Facebook: @ochama
  • Twitter: @ochama_NL
  • LinkedIn: @ochama

Contact ochama: support@ochama.com

JD.com Unveils the Green Impact Partners Alliance, Marking a Bold Step Towards Sustainable Commerce

Posted on by Vivian Yang

by Vivian Yang

On September 27, JD.com announced the establishment of the Green Impact Partners Alliance, a milestone in the company’s commitment to fostering sustainable commerce. The Alliance is an integral facet of JD’s ongoing Green Impact Initiative, an expansive commitment to offer environmentally friendly products on its platform.

Several high-profile fast-moving consumer goods (FMCG) brands, including Breeze, OMO, and BABO, are among its inaugural members. The Alliance aims to foster collaboration and advocate for green products across three key fronts: efficient supply chain management, insightful consumer-to-manufacturer product design, and impactful marketing cooperation.

Under the banner of the Alliance, JD Super, the supermarket division of JD Retail, is embarking on a series of transformative partnerships:

  • JD Forest in Hainan: In collaboration with leading tissue paper manufacturer Breeze, JD.com is establishing JD Forest in Hainan, contributing to reforestation efforts.
  • JD Bamboo Forest in Sichuan: Partnering with bamboo pulp tissue manufacturer BABO, JD is creating dedicated bamboo forests in Sichuan, supporting sustainable bamboo production.
  • OMO Tree Planting Initiative: JD.com and detergent leader OMO are launching an initiative where every purchase of OMO laundry capsules triggers a one-yuan donation towards tree planting, fostering a virtuous cycle of environmental care.

To encourage environmentally conscious consumption, consumers who purchase these eco-friendly products will receive shopping rewards in their accounts based on their expenses, further incentivizing green choices in everyday shopping.

The Alliance was officially announced at an inauguration ceremony in Beijing, where Qu Feng, CEO of Golden Hongye Paper Group, the parent company of Breeze, Zhang Shuyi, Vice President of the Home Cleaning Division at Unilever China, and representatives from JD jointly reaffirmed their dedication to the shared cause.

Niu Yinghua, Vice President of JD.com and General Manager of the Cleaning, Personal Care, and Maternal and Baby Product Department at JD Retail, stated that nearly one hundred green products have been introduced through the Green Impact Partners Alliance so far. By 2024, the Alliance plans to welcome an additional 20 reputable brands from major FMCG categories, tripling the number of green-labeled product offerings.

The Alliance is poised to benefit from JD’s vast market insights and industry trends, ensuring a broader spectrum of sustainable consumer-to-manufacturer products in collaboration with brand partners. Furthermore, the Alliance partners are poised to co-develop numerous environment-centric marketing campaigns, driving a comprehensive push towards eco-friendly lifestyles.

JD.com’s environmental stewardship has been evident since the launch of its “Green Stream Initiative” in 2017, a collaboration that saw JD Logistics partner with giants including Lego, Wyeth, Kimberly-Clark, and Unilever, focusing on carbon footprint reduction across multiple facets of the supply chain, from warehousing, packaging, and transportation to recycling and engaging over 300,000 companies and millions of consumers. This was further bolstered in 2020 with JD’s “Green Impact Initiative,” which saw partnerships with P&G, L’Oréal, PurCotton, Nestlé, and Abbott to boost sustainable consumption.

With its unwavering dedication to green advancements, JD.com is not just setting industry benchmarks but is also leading by example, steering a global shift toward sustainable

(vivian.yang@jd.com)

Volkswagen Group China Partners with JD Industrials for Digital Transformation of MRO Procurement

Posted on by Vivian Yang

by Vivian Yang

Volkswagen Group China and JD Industrials recently inked a strategic partnership to digitally transform the MRO (Maintenance, Repair, and Operations) procurement process for Volkswagen in China. By leveraging JD Industrials’ advanced digital solutions, the initiative aims to bolster efficiency, streamline operations, and achieve cost reductions in Volkswagen’s procurement processes.

Having been a steadfast partner in China’s automotive landscape for nearly four decades, Volkswagen Group has built a comprehensive supply chain ecosystem within the country. The newly minted agreement integrates JD Industrials’ “full-chain solution,” designed to provide a seamless, one-stop online MRO procurement and digital management service for Volkswagen—from materials matching to order execution and financial settlement.

JD Industrials’ intelligent digital procurement platform enables precise analysis of MRO inventory metrics. This empowers Volkswagen with data-driven insights that optimize inventory management, minimize costs, and inform strategic decision-making.

Initially, the partnership will encompass seven entities of Volkswagen Group China, incorporating a vast array of over 14,000 SKUs in various MRO categories, ranging from advanced automotive testing tools to personal protective equipment and office essentials.

Alfonso Sancha, Executive Vice President of Volkswagen Group China responsible for Purchasing, said: “As the automotive industry undergoes a rapid transformation, procurement is a significant pillar to secure the Group’s strategic success. Volkswagen Group China is committed to transforming procurement in order to fulfill local demands with innovative local solutions, while supporting the Group’s development ‘in China, for China’.”

Chen Esheng, Vice President of JD.com and General Manager of JD Industrials KA division, said, “The automotive industry, with its rich century-long history, stands as a pillar of modern manufacturing. Given its intricate supply chain complexities, incremental digitalization is insufficient for achieving true cost-efficiency. JD Industrials remains committed to delivering tailored supply chain solutions for the automotive sector.”

“Together with our partners, our vision is to create a resilient, cross-industry digital infrastructure that accommodates a wide range of materials. This will enable seamless data exchange and reduce the physical movement of goods, paving the way for a more efficient and sustainable future,” Chen added.

 

(vivian.yang@jd.com)

JD.com’s Agricultural Specialties Shopping Festival Records Impressive Sales, Emphasizing Quality Delivery

Posted on by Vivian Yang

by Vivian Yang

JD.com held a grand ceremony of its Agricultural Specialties Shopping Festival on September 19th, which coincides with the 2023 China National Harvest Festival. Now in its second year, JD.com’s Agricultural Specialties Festival, which commenced on September 1st and continues for one month, has witnessed soaring sales across diverse agricultural products.

For example, a staggering 668 tons of crabs, sourced from 12 distinct lake regions, found eager buyers. Highlighting the efficiency of JD’s supply chain and logistics infrastructure, crabs from Suqian, Jiangsu, traveled over 2,000 kilometers, reaching a customer in Kunming, Yunnan, within just 23 hours. Furthermore, over 50,000 shoppers ordered more than 400,000 Laiyang pears from Shandong. In a single day, sales exceeded 5,800 matsutakes from Tibet, and, to date, over five tons of Yunnan macadamia nuts have been sold.

JD.com’s “10 billion yuan subsidy” initiative boosts the sales of superior agricultural products at competitive prices. This endeavor features sought-after products, including Laiyang pears from Shandong, Hui Li pomegranates from Sichuan, Yangcheng Lake hairy crabs, and Sunite mutton, resulting in collaborative ventures with over 2,000 industrial belts. This guarantees consumers direct access to the finest agricultural products, much to the satisfaction of farmers who’ve observed rising sales.

Pioneering a novel ‘direct-from-source’ delivery model, JD.com, backed by its cutting-edge digitized supply chain, eliminates middlemen, ensuring high-quality agricultural goods journey directly from farm to table. JD Retail’s stringent quality assurance and batch inspections underline the company’s commitment to product excellence.

A dedicated sea cucumber cultivation and supply base for JD Retail

In collaboration with JD Logistics, JD Retail offers an assurance: compensation for any compromised produce, ensuring a comprehensive, trustworthy post-sales experience during the festival.

At the launch, Xin Lijun, the CEO of JD Retail, highlighted JD’s decade-long dedication to refining its digital supply chain, optimizing production, endorsing esteemed brands, and advancing industrial digitalization. This holistic approach has rejuvenated modern agriculture, presenting superior agricultural goods to broad markets, thereby amplifying their intrinsic value. JD’s expansive supply chain fosters consumption equity between urban and rural markets, ensuring that even the most isolated regions enjoy premium products, fair prices, and unmatched services. Additionally, JD’s infrastructural strides have sparked quality job opportunities in rural areas, cultivating local talent through strategic industrial partnerships, entrepreneurial guidance, and skill-based training.

In recent years, JD.com has established a number of “Benfu villages” (or “March to Rich villages”) nationwide, supporting millions of farmers to increase their income by leveraging local agricultural specialties. This June, JD.com surpassed its ambitious three-year goal, generating over one trillion yuan in rural output, well before the anticipated timeline.

 

(vivian.yang@jd.com)

JD Airlines Announces Inaugural International Cargo Flight Connecting Shenzhen and Ho Chi Minh City

Posted on by Yuchuan Wang

September 19, 2023 – JD Airlines, the air cargo division of JD Logistics, today announced its first international all-cargo route connecting Shenzhen, China and Ho Chi Minh City, Vietnam. A B737-800BCF cargo aircraft successfully carried out the first round-trip flight today, marking a pivotal moment for JD Airlines since its operations began in October 2022.

In collaboration with airline service company CSAA, JD Airlines will operate the trade route three times a week, on Wednesdays, Fridays, and Saturdays. The route is optimized to primarily transport cross-border e-commerce parcels from China to Vietnam, while also facilitating the shipment of key agricultural exports—such as fruit and seafood—from Vietnam to China.

Loading at Shenzhen Bao’an International Airport

Leveraging the advantageous location and service capabilities of Shenzhen Bao’an International Airport, JD Airlines has successfully established an expansive air cargo network that seamlessly interconnects regions in the North, South, and East of China.

With the launch of the inaugural flight between Shenzhen and Ho Chi Minh City, JD Airlines remains committed to expanding its global reach and enhancing its international transportation capabilities. Plans are underway to explore additional international routes connecting to key markets in Southeast Asia, South Asia, South Korea, and Japan, among other regions.

Since 2017, JD Logistics has been developing its air cargo division in collaboration with airline partners. Currently, JD Logistics has an extensive network of over 1,000 air transportation routes, covering more than 100 airports worldwide. This network delivers a coverage rate of more than 95 percent for its express air delivery services across multiple cities in China. The formation of JD Airlines, previously known as JD Logistics Airlines, accommodates the growing demand for air freight services, while also enabling JD Logistics to establish a more agile, reliable, and efficient supply chain.

 

(yuchuan.wang@jd.com)

JD.com Debuts iPhone 15 Presale with Commitment to One-Hour Delivery

Posted on by Vivian Yang

by Vivian Yang

At 8:00 PM on September 15th, JD.com officially launched its iPhone 15 presale. Through JD’s “Shop Now” omnichannel initiative, the company is providing a guaranteed one-hour home delivery service for customers when the product becomes officially available on September 22nd, ensuring a hassle-free shopping experience devoid of long waits or queues.

For the second consecutive year, JD Daojia (JDDJ), a subsidiary of JD.com,  proudly takes on the role of the primary instant retail platform for Apple’s latest smartphone launch. Customers can complete their pre-payment reservations via JDDJ, confident that their iPhone 15 will be dispatched from the nearest Apple-certified store on its global release date. Orders will be delivered by Dada couriers, the local on-demand delivery service provided by Dada Group under JD.com.

Deepening its partnership with Apple, JD.com offers superior retail experiences both online and offline. This includes hosting Apple’s online flagship store on JD.com and incorporating over 4,600 Apple-authorized retail locations into its JDDJ platform, which spans more than 1,700 counties and cities across China. This wide-reaching network guarantees timely deliveries to all customers, whether they are located in urban centers or remote villages.

JD Logistics’ distinguished “211 Program” remains a magnet for iPhone aficionados. This program guarantees same-day delivery for orders placed before 11:00 AM and next-day delivery for orders finalized by 11:00 PM. Complementing this, JD’s promise of “order online, receive from a nearby store within an hour” ensures Apple users can be among the first to experience the new release.

To date, JDDJ’s annual mobile phone sales have exceeded an impressive 10 billion yuan. While remaining committed to hour-level delivery service for all 3C digital products, the platform is diversifying its offerings, incorporating categories such as sports equipment, outdoor gear, and more. These expansions meet the varied needs of modern consumers while enabling partner brands to explore new sales channels.

 

(vivian.yang@jd.com)

JD Health Dispatches Expert Physician and Donates Critical Supplies for Earthquake Relief in Morocco

Posted on by Vivian Yang

by Vivian Yang

JD Health is rapidly mobilizing resources to aid the ongoing earthquake relief efforts in Morocco. On September 14th, we dispatched an expert orthopedic doctor to collaborate with the international disaster response team led by the Beijing One Heart Sphere Charity Foundation. Additionally, we’re coordinating the delivery of essential medical supplies to support the mission.

Dr. Zhang Haijing, a veteran in medical relief with nearly two decades of specialized experience, will represent JD Health in Morocco. His extensive background includes involvement in flood relief, earthquake rescues, counter-terrorism operations, and mass event medical assistance. Since joining JD Health, Dr. Zhang has provided complimentary consultations to hundreds during emergency rescues, drawing from his expertise in wilderness first aid and medical rescue.

The volunteer team will depart at midnight on September 14th, Beijing time. They will bring an initial shipment of critical medical supplies, generously donated by JD Health in partnership with China’s leading medical product manufacturer, HYNAUT. The shipment includes essentials such as iodine swabs, sterile disinfectant swabs, waterproof dressings, adhesive tapes, surgical dressings, non-woven bandages, and N95 masks, among others.

At JD Health, we take immense pride in our team of full-time doctors—92% of whom have over a decade of clinical experience. In addition to offering daily online medical consultations, our doctors are committed to humanitarian work. They have been on the front lines of various disaster relief operations, both domestically and internationally. Following the devastating floods in Henan and Shanxi in 2021, our team provided critical on-site medical support and facilitated the donation of essential disinfection and pharmaceutical supplies. Earlier this year, when a severe earthquake hit West Asia, we were quick to mobilize resources, offering crucial support to local relief efforts. And just last month, we sent doctors to Zhuozhou in Hebei Province, an area heavily impacted by persistent torrential rains.

 

(vivian.yang@jd.com)

JD.com and Spier Unveil ‘Creative Block Up,’ a Wine Experience Crafted for Chinese Wine  Enthusiasts

Posted on by Vivian Yang

by Vivian Yang

On September 8th, JD.com, in collaboration with Spier, one of South Africa’s oldest and most esteemed wine farms, unveiled their exclusive wine series—Creative Block Up—to the Chinese market.

“Spier’s Creative Block series has earned international acclaim for its artful blending and exceptional quality. Now, JD.com proudly presents the newest addition to this lauded collection: the Creative Block Up. This exclusive offering features a melodic blend of 3, 5, or 8 varietals, each sourced from unique, carefully selected vineyard blocks. The result is a wine of intricate flavors and depth, further elevated by Spier’s commitment to sustainable farming—all expertly curated to delight the Chinese palate.

The official launch ceremony took place at JD.com’s headquarters and was attended by valued guests including H.E. Ambassador Dr. Cwele, the South African Ambassador to China; Economic Counselor Gary James Smith; Allyson Hu, Spier China Market Manager; and key executives from JD Retail’s global sourcing team.

“JD.com is steadfast in its commitment to ensuring the absolute authenticity and excellence of imported goods,” said Da Lu, General Manager of JD Global Sourcing. “Our direct overseas procurement model benefits not only our consumers but also allows global brands like Spier to establish a meaningful connection with the expansive Chinese marketplace.”

The partnership comes as China and South Africa celebrate the 25th anniversary of their diplomatic relations. H.E. Ambassador Dr. Cwele, in his address, remarked, “This year celebrates the 25th anniversary of diplomatic relations between China and South Africa. The deep-seated camaraderie and regular interactions between our nations stand testament to our bond. Our collaboration with JD.com will expose a larger Chinese audience to South African wines. I am confident that this initiative will make South African wines a favorite among many in China.”

In a video message, Marcus Ford, Asia Market Manager for the Wine of South Africa Association (WOSA), said, “JD.com has emerged as the preferred destination for fine wines among Chinese consumers. We commend the cooperation between JD.com and Spier in launching this captivating wine series.”

Established in 1692, Spier stands as one of South Africa’s time-honored wine farms, boasting a plethora of national and international accolades. As per a 2023 report by the globally recognized wine critic and Master of Wine, Tim Atkin, Spier has five wines that have achieved scores above 90 points.

JD Retail’s global sourcing team includes wine experts certified at the highest levels, ensuring an unparalleled selection of world-class wines. This includes professionals certified with the British WSET Level 4, spirits experts who have toured numerous Scottish and Welsh distilleries, and specialists accredited in Chilean and New Zealand wines. With their combined expertise and global perspective, they endeavor to bridge world-class wine brands with the burgeoning Chinese market.

 

(vivian.yang@jd.com)